Mensagem informativa

Hotel Novotel Dubai Al Barsha 4 estrelas

Nota clientes Avis 4.3/5 10.671 comentários

Hotel aprovado por ALLSAFE

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
Accor Live Limitless

Grátis: torne-se membro

Ao efetuar uma reserva neste hotel:

  • Eu ganho Pontos Status e Recompensa

  • Posso utilizar os meus pt Recompensa

  • Beneficio de vantagens

  • Posso beneficiar da Tarifa para Membros

+ 29 Serviços

Extras do hotel

  • WIFI grátis em todo o hotel

  • InBalance Spa by Novotel e piscina exterior

  • Transporte de ligação para centros comerciais e praias nas proximidades

  • 10 salas de reuniões topo de gama

  • A poucos minutos a pé da estação de metro Mashreq

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviços para crianças
  • Ar condicionado
  • Transporte do AeroportoServiços a pagar
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Lavandaria
  • Lojas/shopping
  • Porteiro/Carregador
  • Concierge
Lazer e atividades
  • Piscina externa aquecida
  • Sala de ginástica
  • Bem-estar
  • Serviços para crianças
  • Golfe (próximo)
  • Quadra de tênis externa (próximo)Serviços a pagar
  • Praia e desportos aquáticos
  • Outras atividades desportivas
  • Esqui
Catering
  • Pequeno-almoçoServiços a pagar
  • 2 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Serviços empresariais
  • 11 Sala(s) de reunião
  • Área de Internet (Macintosh)
  • Centro de negócios
  • Servicio disponible fotocopia/impresión

Localização do hotel

Novotel Dubai Al Barsha

Estação de metro Opp Mashreq
Sheikh Zayed Road Barsha 1
POB 450011 dubai
united arab emirates

Tel: +97143049000

Fax: (+971)4/3049100

Check-in desde as 14h00

Check-out até às 12h00

  • DUBAI METRO :  RED Sharaf DG

  • De avião

    AL MARKTOUM (DWC) A 41 km / 25,48 milhas

  • De avião

    DUBAI INT (DXB) A 30 km / 18,64 milhas

  • De avião

    DUBAI INTERNATIONAL AIRPORT A 24 km / 14,91 milhas - Transporte Pagante

  • De avião

    DUBIA INTL AIRPORT A 22 km / 13,67 milhas - Transporte Pagante

GPS:25.112416, 55.188687

As nossas opções de alojamento

Espaçoso, de design contemporâneo e adaptável, o quarto Novotel é perfeito para viver e para todas as suas necessidades. 357 quartos, 19 suites, 89 suites totalmente mobiladas, grátis para 2 crianças com idade inferior a 16 anos que partilhem o quarto dos pais.

Quarto Superior Duplo

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 29 / 312 sq ft
  • Vistas: Lado da cidade *
  • As vantagens do alojamento: CORNER_ROOM *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto Superior com 2 Camas Individuais

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 29 / 312 sq ft
  • Vistas: Lado da cidade *
  • As vantagens do alojamento: CORNER_ROOM *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto Superior para Hóspedes com Necessidades Especiais

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 29 / 312 sq ft
  • Vistas: Lado da cidade *
  • As vantagens do alojamento: CORNER_ROOM *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto Executive com Cama Dupla

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 29 / 312 sq ft
  • Vistas: Lado da cidade *
  • As vantagens do alojamento: CORNER_ROOM *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Quarto Executive com 2 Camas Individuais

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 29 / 312 sq ft
  • Vistas: Lado da cidade *
  • As vantagens do alojamento: CORNER_ROOM *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)
Quartos

Os nossos restaurantes e bares

365 ALL DAY DINING

Tipo de cozinha: Internacional

Pequeno-almoço: Dias úteis: domingo, segunda-feira, terça-feira, quarta-feira, quinta-feira das 06:00 às 10:30; fins de semana: sexta, sábado 06:00 às 11:00

Menu (PDF)

Almoço

12:00 - 15:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

19:00 - 23:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

CAFÉ JAVA

Tipo de cozinha: Francês

Um belíssimo café que serve pastelaria fresca francesa, bagels, wraps, sanduíches e saladas. Uma deliciosa seleção de cafés especiais, chás, sumos frescos e batidos.

Almoço

06:00 - 23:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

06:00 - 23:00

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

DECK SE7EN

Foto não contratual

Um oásis na cidade, situado no 7.º piso e com vista para Sheikh Zayed Road e Jumeirah, este bar junto à piscina serve revigorantes petiscos caribenhos e cocktails tropicais.

BUBBLES BAR

Foto não contratual

Desfrute de um dos bares lounge mais chiques e sofisticados de Al Barsha. O Bubbles Bar, um bar lounge contemp. com inspiração parisiense, serve cocktails e mocktails exclusivos com uma decoração exuberante. Aberto do meio-dia até depois da meia-noite.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 11

  • Tamanho máximo: 240

  • Capacidade máxima: 250 pessoas

  • Capacidade máxima para banquetes: 198 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Novotel Dubai Al Barsha

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

10.671 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

2.653 comentários

2020 Certificado de Excelência do TripAdvisor
Certificado de excelência 2020

Novotel Dubai Al Barsha

Nota Tripadvisor 5.0/5

leesoonhoe Business - 24/03/2021 Avaliação com certificação TripAdvisor

Good Stay at Novotel Dubai Al Barsha, location is one of its best surrounded with places those you keen to go. Amenities are just around the corner, you will find its really ease for your stays. Overall satisfied!

Dear Leesoonhoe, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and look forward to welcoming you again in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Wonderfull place

Nota Tripadvisor 5.0/5

Ana H Family - 10/03/2021 Avaliação com certificação TripAdvisor

If you're looking for an hotel who takes care of you like if you were their family, you are at the right place! All employees of whom we were in touch with, meaning, at the Reception, Security, Cleaning and Breakfast were just perfect! They were there to us all the time, speacially to our children! And, of course, we have not only to thank them all for their service, but we should also give a big thank you to Dieudonné, who really maked us felt like home! It's people like you all that will make our world great again!

Dear Ana, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dinara Rafikova Hotel In-Charge

Amazing first stay

Nota Tripadvisor 5.0/5

SimpLyCris 18/02/2021 Avaliação com certificação TripAdvisor

This is my first time in this hotel but i really like it. Rooms was so clean and comfortable. Thanks to Ms. Joyce from reception, she gave the welcome drink voucher to my partner which has not been given upon checking in. Breakfast restaurant as well was superb! lots of selection and staff are very approachable. Thank you Novotel Team, we will surely be back.

Dear Chris, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you and your partner again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

5 star service

Nota Tripadvisor 5.0/5

jalip_explorer 15/02/2021 Avaliação com certificação TripAdvisor

Our family vacation was perfect from the moment we arrived until we departed & honestly we didn't want to leave. Robin ( reservations) assisted us with hotel reservations, Ayesha welcomed us for checkin , very smooth process with early checkin at 13:30.we booked a junior suite & were very kindly upgraded to executive suite as we wanted to be facing Sheikh Zayed highway. Thank you housekeeping for amazing service of rooms & ALL SAFE covid standards. Breakfast was exceptional & staff are top notch with personalised service for each guest. Harriet & Sumesh welcomed us everyday as my son ( 2 years old ) walked into the restaurant by himself followed by me & wife. We were always greeted with a big smile & heartily service. My son got very attached to Joyti as she served us every day along with colleague Madhu. Breakfast has a variety of options & live cooking station. Mr Amr at the concerige was very kind & helpful  in guiding us for leisure activities & places to visit in dubai. We booked our day desert safari family excursion with Ahmed based in hotel lobby from Desert Gate tours. Amazing experience & definitely a must when visiting dubai. As we departed the hotel after 5 days we were met by Sherry & Ayesha ( she checked us in on arrival) , it had to be Ayesha seeing us off as she welcomed my family to Novotel on our arrival. I have stayed on plenty occasions prior so it was rightly so that I brought my family along to experience the exceptional heart to heart service delivered by staff. Thank you all & apologies if I missed someone to mention, will definitely be coming back for more soon. Keep up the momentum. Love from Khalid' family

Dear Khalid Family, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It was a pleasure having you with us and I am glad to hear that your family enjoyed staying with us, I am sure your kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you and your lovely again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

Good

Nota Tripadvisor 3.0/5

Basilelsakka 06/02/2021 Avaliação com certificação TripAdvisor

Location is very good and near to emirates mall , food and beverage is perfect and helpful , breakfast was delicious, Housekeeping was excellent and thanks for your service , bed was very comfortable , spa team was very nice.

Dear Basilelsakka, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Dinara Rafikova Hotel In-Charge

Great Customer Service and Value for Money

Nota Tripadvisor 4.0/5

Firas982 19/01/2021 Avaliação com certificação TripAdvisor

The hotel surrounded with different kind of restaurants, shops, cafes and supermarkets. Mall of the Emirates is 15 min walking distance and the metro station is 3 minutes away by walking. The room sizes are good. The furniture is little bit tired but serves the purpose. The only issue we faced was poor pillows, all the pillows in the hotel are uncomfortable. The front desk employees are super friendly and helpful.

Dear Firas, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We will look into the condition of our pillows and replace them if necessary. Your feedback is very valuable to us as we work to be better each and every day. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Good stay but not very good experience being an Accor member with its benefits

Nota Tripadvisor 3.0/5

Binesh S 11/01/2021 Avaliação com certificação TripAdvisor

Reception staff need a lot of improvement, lack of knowledge especially Mohamed. Excellent response by the duty Manager Vishwanath to handle unhappy guests. I am not sure if I should continue with Accor membership.

Dear Binesh, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. There are special privileges such as a dedicated line to Platinum guest members. However our front desk at the time was assisting other guests. I am relieved to know that Vishwanath was able to accommodate you right away. I can assure you being a member of our loyalty programme can provide you a range of great benefits. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Dinara Rafikova Hotel In-Charge

Peaceful Stay

Nota Tripadvisor 5.0/5

AkashG089 01/01/2021 Avaliação com certificação TripAdvisor

stayed there for 16days.... was having delightful experience.... staff and cleaning members were coperative and helpful. One suggestion- if someone staying in 1Bedroom suite he can pay for Local and ISD calls, please keep the phone facility unlocked, heared little weird.

Dear Akash, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations and we really appreciate your suggestion regarding the telephone call access. Our operator is available 24/7 to assist you in connecting your call to anywhere you wish. Thank you again for sharing your experience and we hope to welcome you back again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

My recent stay

Nota Tripadvisor 3.0/5

cbirdinc Business - 27/12/2020 Avaliação com certificação TripAdvisor

I traveled to Dubai, UAE during december 2020. I found the hotel more run down since COVID 19 started in early February / March 2020. Lot's of staff and amenitiies were not available (e.g. valet parking) due to the existing situation.

Dear Cbirdinc, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We do have limited services offered due to Covid-19 as our priority is to keep our guests safe by strictly complying with the safety protocol by the Dubai Municipality. However, our room amenities such as disposable slippers and dental kits are available upon request at anytime during your stay. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Dinara Rafikova Hotel In-Charge

FANTASTIC HOTEL - EXCELLENT STAFF

Nota Tripadvisor 5.0/5

monty2711 25/10/2020 Avaliação com certificação TripAdvisor

Having stayed at this hotel on numerous occassions we have always found the service exceptional and the staff are a real credit to the Accor Group who own this hotel. Ideally located just off Sheikh Zayed Road, the main highway in Dubai it offers easy access to road transport and rail transport using the unique service of the Dubai Metro which is located very close to the hotel and easily reachable within a 10 minute walk. The hotel is also very close to the Mall of the Emirates where the famous Ski Dubai is situated along with many shops including Marks & Spencer as well as a whole host of restaurants, cafes and more. Highly recommend ths hotel for any kind of stay.

Dear Monty, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your feedback. I am pleased to hear we met your expectations and that you enjoyed your time in Dubai. Our hotel is indeed accessible to Mall of the Emirates and of course the metro station. We really appreciate your time in sharing your feedback and we are grateful for your recommendation. The team and I hope to welcome you again on your next visit to Dubai. Sincerely, Dinara Rafikova Hotel In-Charge

Check in Service

Nota Tripadvisor 4.0/5

islammohammedthabet 25/08/2020 Avaliação com certificação TripAdvisor

taking longer than usual, but overall welcoming services was nice. the hotel was fine with very reasonable prices in this location, was nice experience , we prefer this hotel to come again for short trips

Dear Islam, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you soon. With much appreciation, Julia Schamne Hotel Manager

Novotel Dubai Al Barsha

Nota Tripadvisor 3.0/5

ahmed a Business - 24/07/2020 Avaliação com certificação TripAdvisor

i have visited this hotel in the month of July 2020 (during Covid-19) for business purposes. the hotel was following "ALL SAFE" policy applied by ACCOR, so there was no valet parking however self parking was available at the basement level. check in process was quick and easy and my room was already available at the time of arrival. all safety precautions were taken at the reception at the time of check in such as temperature check for guests, floor markings for social distance and the availability of sanitizers all over the place. room furniture is old and not in a vary good condition such as stains and markings on the wooden doors. the windows are not clean from outside. apparently the facade cleaning is not done on a regular basis. room amenities were available at the time i entered the room. as part of ALL SAFE initiative, there was no magazines nor menus in room however you can scan the QR code to have in-room dinning menu on the mobile. this hotel has only one restaurant and one small cafe, however there is another restaurant in the ground floor which doesn't belong to ACCOR but it is serving great steaks called "swiss butter" it is a must try if you are visiting this hotel. there is a GYM, and two pools in the hotel but one of them was not working at the time i have visited the hotel.

Dear Ahmed, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I really appreciate your time in sharing your experience, and we hope to welcome you again soon. With much appreciation, Julia Schamne Hotel Manager

A FANTASTIC HOTEL

Nota Tripadvisor 5.0/5

monty2711 Business - 25/06/2020 Avaliação com certificação TripAdvisor

Novotel Al Barsha is not only a fantastic hotel in it's own right, it has an amazing location as well. Ideal for the Metro, Shopping Malls and the rooms are all excellent. Even with the current situation with COVID-19 the high level of cleanliness throughout the hotel is astounding, room service is impeccable and the staff are INCREDIBLE! I cannot recommend this hotel highly enough and all the staff.

Dear Monty, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that you enjoyed your stay with us and we really appreciate your recommendation. I am sure the team will be delighted to hear your kind words. Thank you again for sharing your experience and we look forward to welcome you again soon. With much appreciation, Julia Schamne Hotel Manager

Extraordinary

Nota Tripadvisor 5.0/5

harbadham Business - 25/06/2020 Avaliação com certificação TripAdvisor

All of the Stuff are extremely nice and Professional. I believe this hotel is more than 4 stars. I will definitely come back for a long stay. Thank you for Ahmed, Aisha, Gohar, room/dining services Stuff and the security team. Pleasure meeting you all.

Dear Harbadham, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager

Ótimo café da manhã

Nota clientes Avis 4.0/5

Telma A. T. Amigos - 20/03/2020 Comentários confirmados de ALL

Tudo certo, atendimento cortes pela recepção, quarto confortável, café da manhã farto e com variedade de pratos, exceto se não estivéssemos em tempos de coronavirus, pois não havia nenhum dispenser de alcool para higienização das mãos no restaurante do café da manhã. E como muitas pessoas pegam nos mesmos talheres para se servir estes podem ficar contaminados.

Dear Mrs. T., Thank you for being our valued guest at Novotel Dubai Al Barsha. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. The health, safety and well-being of our staff, guests and partners remains our top priority as the world goes through this unprecedented crisis. As we prepare to welcome guests again, we will go even further with the implementation of additional hygiene and safety measures that draw on our long-standing experience and best practices. Our mission is protect guests and staff, making sure our guests will feel safe. We look forward to welcome you back soon and I wish you and your family remain safe and in good health. Sincerely, Julia Schamne Hotel Manager

Bem localizado, boa estadia. Bons serviços. Muito bem atendido pelas recepcionistas do hotel.

Nota clientes Avis 4.0/5

Geraldo C. Negócios - 12/03/2020 Comentários confirmados de ALL

Agradável.

Exmo Senhor C., Agradecemos os seus comentários no seguimento da sua estada no Novotel Dubai Al Barsha. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Julia Schamne Hotel Manager

Bem localizado, excelente atendimento

Nota clientes Avis 5.0/5

Helder B. Famílias - 07/03/2020 Comentários confirmados de ALL

Não consigo lembrar de nada negativo. Foi tudo muito bom!

Exmo Senhor helder lima B., Agradecemos os seus comentários no seguimento da sua estada no Novotel Dubai Al Barsha. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Julia Schamne Hotel Manager

Bedding

Nota Tripadvisor 3.0/5

saeedkalantarian Business - 18/02/2020 Avaliação com certificação TripAdvisor

Uncomfortable bed and pillows. Very hard mattress and extremely puffy pillows.I found it very difficult to have a good sleep which was important as I had a very busy and tiring day. I hope it will be better next time.

Dear Saeed, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We will inspect the condition of our bedding and resolve the matter. We appreciate sharing your time in sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Julia Schamne Hotel Manager

Uma boa experiência

Nota clientes Avis 4.5/5

Eugénia G. Famílias - 25/01/2020 Comentários confirmados de ALL

Uma experiência muito agradável! Nada a apontar a não ser a disponibilidade dos empregados, para que tudo corresse pelo melhor. Experiência a repetir.

Exmo Senhora G., Agradecemos os seus comentários no seguimento da sua estada no Novotel Dubai Al Barsha. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de oa acolher de novo, queira aceitar os nossos melhores cumprimentos. Julia Schamne Hotel Manager

There was hard vibration from the water pump which totally made headache for 3 nights room 2404

Nota Tripadvisor 3.0/5

walidalsayed Business - 12/01/2020 Avaliação com certificação TripAdvisor

It was repeated every night and the pillows too hard it wasn't smooth and TV remote control was not for the same TV room i hade to change it twice really it was not comfortable stay at all i wished to enjoy but didnt

Dear Walid, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that we did not meet your expectations and I apologise for the inconvenience you experienced during your stay. Your feedback was discussed during our briefing and our team will take appropriate measure to address the points you mentioned and to avoid such situations from happening again. We appreciate sharing your time in sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Julia Schamne Hotel Manager

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