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Hotel ibis Dubai Mall of the Emirates 3 estrelas

Nota clientes Avis 4.2/5 6.403 comentários

Hotel aprovado por ALLSAFE

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Como funciona?
ibis Dubai Mall of the Emirates
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+ 20 Serviços

Extras do hotel

  • A poucos minutos a pé do centro comercial Mall of Emirates

  • WIFI gratuito e parque de estacionamento interior

  • Parque de estacionamento interior privativo

  • Situado no coração da zona empresarial e comercial de Al Barsha

  • A poucos minutos da estação de metro Dubai

Localização do hotel

ibis Dubai Mall of the Emirates

2 A Street
Opposite Mall of the Emirates
P.O Box 283825
283825 dubai
united arab emirates

Tel: +97143823000

Fax: (+971)4/3823001

Check-in desde as 14h00

Check-out até às 12h00

  • Dubai Metro :  Red Mall of the Emirates

  • De avião

    DUBAI INTL AIRPORT A 20 km / 12,43 milhas

GPS:25.116528, 55.196111

Serviços do hotel

AMICI

Saboreie a cozinha italiana ou mediterrânica tradicional num ambiente contemporâneo a um preço acessível no Amici, um restaurante com licença aberto todo o dia. Escolha entre uma grande variedade de pratos mediterrânicos com uma bebida à sua escolha.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas Custo adicional
  • Pequeno-almoço
    • Bufete Custo adicional
  • Serviço de quartos
    • Refeições ligeiras frias
    • Refeições quentes
Reuniões/Eventos
  • Sem Sala de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 204 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 54 quartos contíguos
    • 136 quartos para não fumadores
    • 6 pisos
  • Idiomas falados no hotel
    • Chinês (mandarim)
    • Francês
    • Russo
    • Alemão
    • Inglês
    • Árabe
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Elevador para todos os pisos
  • Check-in e check-out
    • Check-out expresso
    • Check-in expresso
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
  • Ferro de passar
    • Ferro de engomar na receção
  • Cofre na receção
    • Cofre na receção
  • Câmbio de divisas
    • Câmbio de divisas
Acesso ao alojamento
  • ibis Mall of the Emirates
    • No local
    • 106 lugares de estacionamento
    • Privado

As nossas opções de alojamento

O seu sono é a nossa prioridade. Quarto moderno, conectado e insonorizado. Camas relaxantes, cortinas de escurecimento e espaço de escritório, tudo a pensar no seu conforto. Cada pormenor foi cuidadosamente considerado, desenvolvido e testado.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 1

  • Tamanho máximo: 75

  • Capacidade máxima: 55 pessoas

  • Capacidade máxima para banquetes: 35 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
ibis Dubai Mall of the Emirates

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.2/5

6.403 comentários

Classificação do TripAdvisor 4.5/5

2.269 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Simple hotel, Excellent staff

Nota Tripadvisor 5.0/5

zayedskhalil2020 15/09/2021 Avaliação com certificação TripAdvisor

The hotel is right price/ performance ratio.The rooms are small,the bed was comfortable. The metro station is near,and there are many restaurants in the surrounding area.The staff was very helpful and hospitable and there for every need of mine.Thank you Mary Cris for attend our request.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Its nice place and friendly staff

Nota Tripadvisor 4.0/5

Lincheylovely 20/07/2021 Avaliação com certificação TripAdvisor

The room was simple and comfortable, the view from the room is not bad. The bed is OK and the room is smell good. The staff are amazing, friendly and approachable. Accessable going to the mall. Lots of restaurant.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Boa estadia

Nota clientes Avis 5.0/5

Fabio Casais - 12/07/2021 Comentários confirmados de ALL

Dá para ir a pé até a estação de metrô e é um ótimo custo benefício. Também conta com um bom café da manhã.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

All safe & very helpful staff

Nota Tripadvisor 5.0/5

helal u 25/07/2020 Avaliação com certificação TripAdvisor

All are safe in this hotel very tidy room.Very helpful staff and welcoming. Great location I had wonderful stay I loved it. Special thanks to Ms.Mariam & Mr. Rana they are really very helpful thanks to everyone there.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Staff are very helpful.

Nota Tripadvisor 5.0/5

JoShang86 14/07/2020 Avaliação com certificação TripAdvisor

When we arrive in the hotel, the lobby is so clean and it has good ambiance. We are upgraded to Novotel Hotel for some sort of reasons. The receptionist named Mary Ann assist us with a smile on her face. My partner said that he is very feel welcomed upon arriving in the hotel. We definitely come back again soon. Kudos to the staff who assists us in checking in and upon checkout. 👏👏👏

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Ótima estadia.

Nota clientes Avis 5.0/5

Ivan M. Amigos - 22/03/2020 Comentários confirmados de ALL

Os funcionários nos deixam bem à vontade, como se estivéssemos em casa.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Quiet stay

Nota Tripadvisor 4.0/5

X A 13/03/2020 Avaliação com certificação TripAdvisor

Nice and quiet stay, location is 5 min walk to Mall of the Emirates and variety of restaurants with Carrefour on walk-able distance from the hotel which was convenient, friendly staff, breakfast relatively ok but could've been better.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Localização excelente!

Nota clientes Avis 4.0/5

Ana M. B. Viajante individual - 02/02/2020 Comentários confirmados de ALL

O Hotel é ótimo, o atendimento muito simpático, a localização é uma das melhores de Dubai e o custo benefício é excelente. Já me hospedei anteriormente no Ibis Mall of The Emirates e também no Novotel Suítes e ambas foram excelente também.

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Primeira vez que me hospedei em um hotel Ibis. Boa experiência.

Nota clientes Avis 4.0/5

Angela L. Famílias - 15/01/2020 Comentários confirmados de ALL

Recepção, restaurante e funcionários atenciosos, gentis. Gostei.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Bom custo beneficio

Nota clientes Avis 4.0/5

Priscila Casais - 07/01/2020 Comentários confirmados de ALL

A localizacao era facil para usar o Uber ate os pontos turisticos, tambem usamos o metro algumas vezes. Quarto era espacoso e tinhamos agua gratuita todos os dias. O cafe foi uma otima surpresa, tinham opcoes tipicas da regiao.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Esperava mais do ibis

Nota clientes Avis 3.0/5

Jose H. Casais - 22/12/2019 Comentários confirmados de ALL

Esperava mais....a experiência em Barcelona foi muito melhor, por isso escolhi o Ibis

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Great Location and poor service

Nota Tripadvisor 3.0/5

G_p_p_k_l Couples - 06/11/2019 Avaliação com certificação TripAdvisor

Location wise, its great hotel for stay. However service wise i don't think so. I didnot feel like staff are there to serve guests(may be) Neither i was suggested, nor helped. Telephone was not picked up for long, transferring calls from 1 place to another with no help. I still remember after 1 and half months of staying there and still dont want to remember that stay. And i dont think will be back.. Thanks guys for leaving me 1 no option to select hotels.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Cobrança indevida

Nota clientes Avis 3.5/5

Yasmim Casais - 28/10/2019 Comentários confirmados de ALL

O hotel é ótimo e bem localizado, alem disso é limpo e os atendentes sao cordeais. No entanto, eu expliquei que ja havia feito o pagamento via booking.com com, mas a atendente disse que precisava do meu cartao de credito apenas para confirmação. Para minha surpresa, veio o valor de 280 dolares na minha fatura, cobrando novamente a estadia que eu ja havia pago. Aguardo retorno para saber como proceder.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to your concern that we have charged you twice, we will investigate and revert back to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Good Hotel

Nota Tripadvisor 4.0/5

bayodaniels Couples - 28/10/2019 Avaliação com certificação TripAdvisor

I've always stayed at Ibis Hotels after staying at the one in Luxembourg. The prices are reasonable especially for tourist who hardly stay indoors. At Dubai, Mall of the Emirates. I sent an email prior to arriving for them to do something special for my 10th wedding anniversary....and they designed the bed for I and my wife's arrival...It was very beautiful. The customer service was wonderful as well. The only downside to our stay was the Canteen. It was not up to standard with regards to the food options....The scrambled egg was appalling 3 days in a row....compared to the ones we cook at home and the ones we have eaten at other hotels....How can you even call that scrambled eggs..... Anyway, customer service was on point at the hotel and the manager ensured we were fine every time he encountered us at the hall way or reception.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Padrão de qualidade Ibis

Nota clientes Avis 5.0/5

Anónimo Famílias - 09/10/2019 Comentários confirmados de ALL

Hotel bem localizado, pessoal bem treinado e excelente custo benefício. Vou retornar no stop over.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Ótimo custo benefício

Nota clientes Avis 5.0/5

Cláudia P. Casais - 11/09/2019 Comentários confirmados de ALL

Otima localização, a poucos metros do shopping Mall of the Emirates. Café da manhã com variedade, quarto amplo e chuveiro muito bom.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Excellent hotel

Nota Tripadvisor 5.0/5

Chris W Couples - 18/07/2019 Avaliação com certificação TripAdvisor

Excellent hotel. Great staff, we were able to access our room very early. Clean and comfortable bed and bedroom. Great location, handy to mall, tourist bus. , Lovely to have a restaurant, bar, ,and a Nandos on site. We will be back, Thanks!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Nice place to stay, helpful staff

Nota Tripadvisor 5.0/5

mrx698 Business - 01/06/2019 Avaliação com certificação TripAdvisor

Front reception staffs (Daniel, if i am not wrong) are really helpful, breakfast choice sufficient, room clean and air con work well, room size small but ok for single or couple traveller. Near to Mall of Emirates but take long time to walks (walk round the building).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Satisfeito!

Nota clientes Avis 4.0/5

Daisy S. Amigos - 27/05/2019 Comentários confirmados de ALL

Difícil comunicação com o restaurante para serviço de quarto. Atendimento do pedido muito demorado.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Cheiro cigarro

Nota clientes Avis 4.0/5

Matheus Amigos - 17/05/2019 Comentários confirmados de ALL

O hotel esta com um cheiro de cigarro muito grande, tirando isso tudo bom!

Dear Matheus B., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

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