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Hotel ibis Dubai Mall of the Emirates 3 estrelas

Nota clientes Avis 4.2/5 6.174 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
ibis Dubai Mall of the Emirates
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+ 11 Serviços

Extras do hotel

  • A alguns minutos a pé do centro comercial Mall of Emirates

  • WIFI gratuito e parque de estacionamento interior

  • Piscina no terraço

  • Transporte de ligação gratuito para a praia

  • A poucos minutos da estação de metro Dubai

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento interno privativo
  • Acessibilidade para pessoas com mobilidade reduzida
  • Ar-condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • CHECK-OUT TARDIO ATÉ ÀS 17:00 Serviços a pagar
  • Lavandaria
  • Casa de câmbio
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
  • Máquina de salgadinhos & bebidas Serviços a pagar
Lazer e atividades
  • Sala de ginástica
Serviços empresariais
  • 1 Sala(s) de reunião

Localização do hotel

ibis Dubai Mall of the Emirates

2 A Street
Al Barsha Heights
P.O Box 283825
283825 dubai
united arab emirates

Tel: +97143823000

Fax: (+971)4/3823001

Check-in desde as 14h00

Check-out até às 12h00

  • Dubai Metro :  Red Mall of the Emirates

  • De avião

    DUBAI INTL AIRPORT A 20 km / 12,43 milhas

GPS:25.116528, 55.196111

As nossas opções de alojamento

O seu sono é a nossa prioridade. Quarto moderno, conectado e insonorizado. Camas relaxantes, cortinas de escurecimento e espaço de escritório, tudo a pensar no seu conforto. Cada pormenor foi cuidadosamente considerado, desenvolvido e testado.

Quarto com 1 cama de casal equipado com a nova cama

  • Número máx. de pessoas: 2
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto com 2 camas de solteiro equipado com a nova cama

  • Número máx. de pessoas: 2
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Os nossos restaurantes e bares

AMICI

Tipo de cozinha: Internacional

Saboreie a cozinha italiana ou mediterrânica tradicional num ambiente contemporâneo a um preço acessível no Amici, um restaurante com licença aberto todo o dia. Escolha entre uma grande variedade de pratos mediterrânicos com uma bebida à sua escolha.

Menu (PDF)

EZAZ BAR

O Ezaz tem um ambiente vibrante complementado pelo seu estilo elegante e design clássico. É um excelente local para desfrutar de uma bebida ou para sair à noite com os seus amigos.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 1

  • Tamanho máximo: 75

  • Capacidade máxima: 55 pessoas

  • Capacidade máxima para banquetes: 35 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
ibis Dubai Mall of the Emirates

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.2/5

6.174 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

2.190 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

All safe & very helpful staff

Nota Tripadvisor 5.0/5

helal u 25/07/2020 Avaliação com certificação TripAdvisor

All are safe in this hotel very tidy room.Very helpful staff and welcoming. Great location I had wonderful stay I loved it. Special thanks to Ms.Mariam & Mr. Rana they are really very helpful thanks to everyone there.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Staff are very helpful.

Nota Tripadvisor 5.0/5

JoShang86 14/07/2020 Avaliação com certificação TripAdvisor

When we arrive in the hotel, the lobby is so clean and it has good ambiance. We are upgraded to Novotel Hotel for some sort of reasons. The receptionist named Mary Ann assist us with a smile on her face. My partner said that he is very feel welcomed upon arriving in the hotel. We definitely come back again soon. Kudos to the staff who assists us in checking in and upon checkout. 👏👏👏

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Ótima estadia.

Nota clientes Avis 5.0/5

Ivan M. Amigos - 22/03/2020 Comentários confirmados de ALL

Os funcionários nos deixam bem à vontade, como se estivéssemos em casa.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Quiet stay

Nota Tripadvisor 4.0/5

X A 13/03/2020 Avaliação com certificação TripAdvisor

Nice and quiet stay, location is 5 min walk to Mall of the Emirates and variety of restaurants with Carrefour on walk-able distance from the hotel which was convenient, friendly staff, breakfast relatively ok but could've been better.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Localização excelente!

Nota clientes Avis 4.0/5

Ana M. B. Viajante individual - 02/02/2020 Comentários confirmados de ALL

O Hotel é ótimo, o atendimento muito simpático, a localização é uma das melhores de Dubai e o custo benefício é excelente. Já me hospedei anteriormente no Ibis Mall of The Emirates e também no Novotel Suítes e ambas foram excelente também.

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Primeira vez que me hospedei em um hotel Ibis. Boa experiência.

Nota clientes Avis 4.0/5

Angela L. Famílias - 15/01/2020 Comentários confirmados de ALL

Recepção, restaurante e funcionários atenciosos, gentis. Gostei.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Bom custo beneficio

Nota clientes Avis 4.0/5

Priscila Casais - 07/01/2020 Comentários confirmados de ALL

A localizacao era facil para usar o Uber ate os pontos turisticos, tambem usamos o metro algumas vezes. Quarto era espacoso e tinhamos agua gratuita todos os dias. O cafe foi uma otima surpresa, tinham opcoes tipicas da regiao.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Esperava mais do ibis

Nota clientes Avis 3.0/5

Jose H. Casais - 22/12/2019 Comentários confirmados de ALL

Esperava mais....a experiência em Barcelona foi muito melhor, por isso escolhi o Ibis

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Great Location and poor service

Nota Tripadvisor 3.0/5

G_p_p_k_l Couples - 06/11/2019 Avaliação com certificação TripAdvisor

Location wise, its great hotel for stay. However service wise i don't think so. I didnot feel like staff are there to serve guests(may be) Neither i was suggested, nor helped. Telephone was not picked up for long, transferring calls from 1 place to another with no help. I still remember after 1 and half months of staying there and still dont want to remember that stay. And i dont think will be back.. Thanks guys for leaving me 1 no option to select hotels.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Cobrança indevida

Nota clientes Avis 3.5/5

Yasmim Casais - 28/10/2019 Comentários confirmados de ALL

O hotel é ótimo e bem localizado, alem disso é limpo e os atendentes sao cordeais. No entanto, eu expliquei que ja havia feito o pagamento via booking.com com, mas a atendente disse que precisava do meu cartao de credito apenas para confirmação. Para minha surpresa, veio o valor de 280 dolares na minha fatura, cobrando novamente a estadia que eu ja havia pago. Aguardo retorno para saber como proceder.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to your concern that we have charged you twice, we will investigate and revert back to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Good Hotel

Nota Tripadvisor 4.0/5

bayodaniels Couples - 28/10/2019 Avaliação com certificação TripAdvisor

I've always stayed at Ibis Hotels after staying at the one in Luxembourg. The prices are reasonable especially for tourist who hardly stay indoors. At Dubai, Mall of the Emirates. I sent an email prior to arriving for them to do something special for my 10th wedding anniversary....and they designed the bed for I and my wife's arrival...It was very beautiful. The customer service was wonderful as well. The only downside to our stay was the Canteen. It was not up to standard with regards to the food options....The scrambled egg was appalling 3 days in a row....compared to the ones we cook at home and the ones we have eaten at other hotels....How can you even call that scrambled eggs..... Anyway, customer service was on point at the hotel and the manager ensured we were fine every time he encountered us at the hall way or reception.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Padrão de qualidade Ibis

Nota clientes Avis 5.0/5

Anónimo Famílias - 09/10/2019 Comentários confirmados de ALL

Hotel bem localizado, pessoal bem treinado e excelente custo benefício. Vou retornar no stop over.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Ótimo custo benefício

Nota clientes Avis 5.0/5

Cláudia P. Casais - 11/09/2019 Comentários confirmados de ALL

Otima localização, a poucos metros do shopping Mall of the Emirates. Café da manhã com variedade, quarto amplo e chuveiro muito bom.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Excellent hotel

Nota Tripadvisor 5.0/5

Chris W Couples - 18/07/2019 Avaliação com certificação TripAdvisor

Excellent hotel. Great staff, we were able to access our room very early. Clean and comfortable bed and bedroom. Great location, handy to mall, tourist bus. , Lovely to have a restaurant, bar, ,and a Nandos on site. We will be back, Thanks!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Nice place to stay, helpful staff

Nota Tripadvisor 5.0/5

mrx698 Business - 01/06/2019 Avaliação com certificação TripAdvisor

Front reception staffs (Daniel, if i am not wrong) are really helpful, breakfast choice sufficient, room clean and air con work well, room size small but ok for single or couple traveller. Near to Mall of Emirates but take long time to walks (walk round the building).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Satisfeito!

Nota clientes Avis 4.0/5

Daisy S. Amigos - 27/05/2019 Comentários confirmados de ALL

Difícil comunicação com o restaurante para serviço de quarto. Atendimento do pedido muito demorado.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Cheiro cigarro

Nota clientes Avis 4.0/5

Matheus Amigos - 17/05/2019 Comentários confirmados de ALL

O hotel esta com um cheiro de cigarro muito grande, tirando isso tudo bom!

Dear Matheus B., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Bad check in experience

Nota Tripadvisor 2.0/5

lenazzzh Solo travel - 22/04/2019 Avaliação com certificação TripAdvisor

The check in was a very bad experience. The online check in is useless since I waited so long. Besides, the receptionist had taken in charge someone who was after me, so unprofessional and disrespectful.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Hotel Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Maravilhoso

Nota clientes Avis 5.0/5

Roberto C. M. Casais - 21/04/2019 Comentários confirmados de ALL

Desde o atendimento na recepção, o café da manhã e até o check out foi tudo muito perfeito, só temos a agradecer pela atenção e hospitalidade de todos. Parabéns Equipe IBIS!

Dear Roberto carlos M., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Not good

Nota clientes Avis 2.0/5

Isabella Famílias - 26/03/2019 Comentários confirmados de ALL

A qualidade do atendimento foi boa e foi rápido check in e check out, o time atendeu nossas solicitações e foram educados mas o hotel cheira cigarro, forte cheiro de cigarro logo ao entrar, a qualidade da limpeza não é boa e com um único produto vc toma banho e lava o cabelo? Não gostei e com certeza não recomendaria e não voltarei! Desculpem, mas tentei ser mais sincera em minha opinião!

Dear Miss. Isabella P., Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suite & Ibis Mall of the Emirates.

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