牛津东门美居酒店

客户意见评级 (ALL 评级) 4.1/5 552 评论

保证最优惠房价
牛津东门美居酒店 - Image 1
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73 High Street, Oxfordshire, OX1 4BE 牛津, 英国

描述

酒店其他优惠

  • 位于中心，附近有多条交通线路

  • 保留原有特色的 17 世纪建筑

  • 东门小酒馆

  • 可由此前往科茨沃尔德和布莱尼姆宫

我们的客房

酒店位置

牛津东门美居酒店

73 High Street, Oxfordshire
OX1 4BE 牛津
英国

GPS:51.752201, -1.249124

电话
传真 +44 1865 794163

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 无线网络
  • 早餐
  • 100% 无烟酒店
  • 客房服务

EASTGATE BRASSERIE

非合约照片

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  552 评论

TripAdvisor 评级  3.8/5  1,982 评论

Wonderful stay in Oxford.

Tripadvisor 评级 5.0/5

Judith B Couples - 经 TripAdvisor 认证的评论

Lovely hotel. Good position for exploring Oxford. All staff very friendly and helpful. Room very clean and food excellent.

Dear Judith B, Thank you for your kind words regarding your recent stay at Mercure Oxford Eastgate Hotel. It is a pleasure to hear that you enjoyed our location, found our staff friendly and helpful, and appreciated the cleanliness of your room and the quality of the food. Andrew M General Manager

Poor experience

Tripadvisor 评级 2.0/5

woosiep 经 TripAdvisor 认证的评论

Awful check in experience - think they had already allocated my room to someone else - despite the fact I had helped them by checking in online. Made to sit and wait whilst it was all sorted out and no apology. Room (Privilege ) was baking hot due to a radiator on full that couldn’t be turned down or off. Windows wouldn’t open. The room had a fan in which we needed to use to get any sleep - this was in December and it was near freezing outside yet there we were with a radiator pumping out heat and the madness of us having to use a fan- Have Accor it heard of thermostats? It’s plastered everywhere about Accors Green credentials but this was a massive waste of energy. Checkout was just as messy- lad on reception doing his best but clearly not trained enough to be left on his own and not his fault.

Dear woosiep, Thank you for sharing your feedback regarding your recent stay at the Mercure Oxford Eastgate Hotel. I sincerely apologize for the inconveniences you experienced during your check-in and check-out processes. It is concerning to hear that there was an issue with your room allocation, and I regret that you were not given a prompt apology during this time. Regarding the temperature in your room, I understand how uncomfortable it must have been. Our team strives to ensure a pleasant environment for all guests, and I appreciate your comments on the heating situation. Your concerns about energy efficiency are noted, as we continually aim to balance comfort and sustainability in our operations. I will address your observations with our team to reinforce training and improve our service quality. Thank you once again for your insights, as they are invaluable in helping us enhance our guest experience. Sincerely, Andrew M General Manager

Comfortable stay and friendly staff

Tripadvisor 评级 4.0/5

samjaynelambert Friends getaway - 经 TripAdvisor 认证的评论

Good location, rooms comfortable, breakfast ok. Good place for exploring Oxford and was ok for what we wanted. Staff friendly.

Dear Sam Jayne Lambert, Thank you for your kind words regarding your recent stay at Mercure Oxford Eastgate Hotel. We are pleased to hear that you found our location convenient and our staff welcoming. Your feedback on breakfast is noted, and we appreciate your insights as we strive to enhance our offerings. Andrew M General Manager

Really good!

Tripadvisor 评级 5.0/5

Lucie G 商务住宿 - 经 TripAdvisor 认证的评论

Really good. Really enjoyed it. I only stayed to sleep but very confortable bed and great high street view. Good breakfast.

Dear Lucie G, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the comfort of the bed, the view, and the breakfast offerings. Your satisfaction is our priority, and we appreciate your kind words. Andrew M - General Manager

Great hotel

Tripadvisor 评级 4.0/5

Ktki 经 TripAdvisor 认证的评论

Great hotel at a reasonable price. Second time staying. Fantastic location for city centre and Cowley Road. Room comfortable, breakfast great and good value and helpful staff. Bedroom was a bit hot but that was the only flaw.

Dear Ktki, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, comfortable accommodations, and attentive service. We take note of your comment about the room temperature and appreciate your understanding. Best regards, Andrew Merrill General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 627 评论 9/10 位置
  • 831 评论 5.7/10 房间
  • 603 评论 8/10 服务
  • 10 评论 7.1/10 上网
  • 450 评论 4.4/10 舒适度
  • 299 评论 6.6/10 早餐
  • 281 评论 4.8/10 清洁度
  • 177 评论 5.3/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。