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This is the second time we have stayed at the Ibis Singapore on Bencoolen. The staff is very warm and helpfull. Because of my platinum status we have been upgraded in a luxury tweenbed room. Very comfortable, quiet, tidy clean. We were offered 2 welcome drinks. And a plate of fresh fruits was awaiting us in the bedroom. The minibar was complimentary. There was also tea and coffee facilities in the room. Even I think the price is a little but too high, I really enjoyed my stay in this hotel.

The hotel is in a good location, at least for us, and has all what we needed. The rooms are small; well, this is Singapore, but convenient and clean. What made me give this ranking was the service of the front desk. I made a mistake when I added another night and the staff solved the problem in a perfect way. Thanks to that.

Expensive for a budget hotel, but by Singapore prices GOOD VALUE FOR MONEY. The room furnishings were a bit old and the floor was a bit "gritty" underfoot. The bed was comfortable and the bathroom was clean and functional. As with all Accor properties, the staff are the highlight. Excellent service at all levels. Good food ( a bit pricey for Singapore) but the Accor Plus card came to the rescue with a 50% discount when we were too tired to eat out. The hotel is very centrally and conveniently located. All in all a very positive experience. Will use again.

We booked the IBIS Singapore on Bencoolen for a two night stay to break up the long flight from Australia to Europe. Price was very good, and location desirable. Check in was simple and quick, and access to room (eleventh floor) easy. As is expected in Ibis properties, the room was simple and functional. Very clean, and spacious. Bed was comfortable and bathroom very serviceable. Hot water kettle and coffee a welcome feature. Access to other parts of Singapore easy, either on foot, via MRT close by (a couple of options) or taxi. This part of Singapore is nice and quiet but still close enough to everywhere else to enjoy. Why only 4 and not 5 rating? Our room was not serviced while we were there. Minor issue, but having the bed made, and change of towels, and replenishing of coffee supplies would have been appreciated. Overall, I would recommend and would stay again.

Room is too small for the price i'm paying. Can get a better deal at Village Bugis. Cheaper and bigger room. Bed is comfortable but the pillow is not. Headache after a night sleep. Definitely will not be going back.