プルマン シンガポール ヒル ストリート 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,711 件のレビュー

ベストレートをお約束
プルマン シンガポール ヒル ストリート - Image 1
プルマン シンガポール ヒル ストリート - Image 2
プルマン シンガポール ヒル ストリート - Image 3
プルマン シンガポール ヒル ストリート - Image 4
1 HILL STREET, 179949 シンガポール, シンガポール

説明

ホテルのその他の情報

  • 受賞歴のある DP Architects によるデザインの傑作

  • 市内中心部に位置しており、中央ビジネス地区へのアクセスが容易です。

  • #UpYourGame を実現する革新的な飲食コンセプトとサービス

  • 息を呑むほど美しいマリーナベイを見渡すトレンディな屋上バー

  • スマートに設計された客室に充実したアメニティを備え、グローバル サステナビリティ基準の認証を受けています。

当ホテルの客室

ホテル所在地

プルマン シンガポール ヒル ストリート

1 HILL STREET
179949 シンガポール
シンガポール

GPS:1.29415, 103.85051

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,711 件のレビュー

お客さまの声 3.5/5

Satoru A. カップル - 確認済みレビュー すべて

部屋の関してはバスタブがあるとなお良かった。マリーナベイビューではあるが、右手にビルがあるので、さらに北寄りの部屋の方がカウントダウンの花火がもっと見えただろう。 立地はよいが、MRT駅側のキャピトル方面に直接、接続しているとなお便利であり、雨や日差しの心配もないだろう。 荷物のないときに１階のレストランのドアから建物内に入れるのか不明だったが、その方が部屋に早く帰れただろう。

Dear Satoru A., Thank you for taking the time to share your detailed feedback following your recent stay with us. We truly appreciate your insights, as they help us continuously improve the experience we provide to our guests. We are pleased to hear that you found our location convenient and that you enjoyed the comfort and newness of your room. At the same time, we regret that certain aspects of your stay did not fully meet your expectations. Your comments regarding the partial obstruction of the Marina Bay view have been carefully noted and shared with our team for review. We also appreciate your feedback regarding accessibility and navigation within the hotel, including the clarity around alternate entry points and the lack of a direct covered connection to the nearby MRT station. Your observations are valuable and will be considered as part of our ongoing efforts to enhance guest convenience and wayfinding. Thank you as well for your comments on breakfast selection, sustainability initiatives, and overall service levels. Please be assured that your feedback has been shared with the relevant departments to identify areas where improvements can be made. We hope to have the opportunity to welcome you back in the future and provide you with an even more seamless and enjoyable stay. Warm regards, Mazen Abilmona General Manager

お客さまの声 5.0/5

Koichi M. ファミリー - 確認済みレビュー すべて

MRTの駅にも近く、マーライオンなどの主要観光地にも徒歩で行けて便利だった

Dear Koichi M., We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day! Our team greatly appreciate reading about your experience, especially the part where you mentioned our hotel's location is accessible to MRT stations and attraction sites. It's what we live for – making our guests smile! We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge! Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling! Cheers, Mazen Abilmona General Manager

お客さまの声 3.0/5

Nana M. ご友人 - 確認済みレビュー すべて

お部屋は綺麗でした！ こちらがまとめてなかったのも悪いのですが、使用済みのタオルが回収されてなくて、あれ？てなりました。あと、聞かれなかったから伝えなかったのかもしれませんが、チェックアウトの時間や、朝食の時間は伝えてほしかったです。朝食の時間はこちらが聞いたので教えてもらえましたが。 朝食はおいしかったです。

Dear Nana M., Thank you very much for taking the time to share your feedback with us. While we are delighted to hear that you enjoyed our breakfast, appreciated the cleanliness of your room and bathroom, and experienced a smooth departure, we are truly sorry for the inconsistencies that affected the comfort of your stay. Please accept our sincere apologies for the difficulties you encountered: Finding the hotel and navigating the surroundings Missing information at check-in, such as check-out time and breakfast time Used towels not being collected, which caused confusion Unstable or slow WiFi connection Your comments are extremely valuable, and we fully understand how these details can affect your overall comfort, especially when you are new to the property. We are reviewing our arrival procedures to ensure that all essential information is clearly communicated to every guest. Our Housekeeping and IT teams have also been informed to prevent similar lapses from occurring again. We are grateful for your kind mention of our team member at breakfast—the colleague who prepared your ramen and greeted you with a smile. We will make sure this recognition is shared with them; it will certainly brighten their day. Thank you once again for your constructive feedback. We truly hope to have another opportunity to welcome you back and provide a much smoother and more enjoyable experience. Warm regards, Mazen Abilmona General Manager

お客さまの声 4.0/5

Yayoi I. ビジネス - 確認済みレビュー すべて

良い宿泊でした。施設は良い、サービススタッフの対応は人それぞれ。

Dear Yayoi I., Thank you for taking the time to share your feedback and for choosing to stay with us. I am pleased to hear that you had an overall enjoyable experience and appreciated the quality of our accommodation, cleanliness, and check-out efficiency. However, I regret to learn about the minibar malfunction and any inconvenience it may have caused during your stay. Please be assured that our Engineering team has been informed to inspect and rectify the issue promptly. We truly value your constructive feedback, as it helps us maintain the high standards of comfort and service that our guests deserve. We look forward to welcoming you back soon for an even smoother and more seamless stay experience. Warm regards, Mazen Abilmona General Manager

お客さまの声 5.0/5

Takahiro O. ファミリー - 確認済みレビュー すべて

接客が何より素晴らしく、特にマネージャーの対応には感謝申し上げます。また、どこへでも近い最高の立地。屋上プールも景色・雰囲気最高でした。また、利用したく思います。

Dear Takahiro O., Thank you very much for taking the time to share your feedback and for giving us a perfect score for your stay. We are delighted to learn that you enjoyed your experience with us, particularly our convenient location and the stunning view from our rooftop pool. It is also wonderful to hear that our manager and team members made a positive impression on you through their excellent service. We are, however, sorry to learn about the challenges you encountered with your booking login process after changing your email address. While this process is managed directly by our booking platform, we sincerely regret the inconvenience it caused and appreciate your patience and understanding. It was a pleasure having you with us, and we look forward to welcoming you back for another seamless and memorable stay soon. Warm regards, Mazen Abilmona General Manager

その他のウェブユーザーの評価

  • 2,044 件のレビュー 9.8/10 ロケーション
  • 2,438 件のレビュー 7.7/10 客室
  • 2,682 件のレビュー 8.5/10 サービス
  • 18 件のレビュー 9.2/10 インターネット
  • 1,111 件のレビュー 9.3/10 雰囲気
  • 1,069 件のレビュー 8.3/10 設備
  • 966 件のレビュー 7.3/10 朝食
  • 794 件のレビュー 8.5/10 清潔さ

Powered by Trustyou

周辺の他の施設

シンガポールのすべてのホテル