Raffles Singapore 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,755 件のレビュー

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Raffles Singapore - Image 1
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1 Beach Road, 189673 SINGAPORE, シンガポール

説明

ホテルのその他の情報

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

当ホテルの客室

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客室 1

ホテル所在地

Raffles Singapore

1 Beach Road
189673 SINGAPORE
シンガポール

GPS:1.294, 103.855

電話番号
ファックス +65 6339 7650

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,755 件のレビュー

お客さまの声 5.0/5

Yuko Y. ファミリー - 確認済みレビュー すべて

お客さまの声 5.0/5

Kazuhiko H. ファミリー - 確認済みレビュー すべて

Dear Kazuhiko H., Thank you for taking the time to share your kind feedback following your recent stay at Raffles Singapore. We are delighted to know that this visit once again reaffirmed the exceptional hospitality, accommodation, and dining that you have come to appreciate throughout your previous stays with us. It is especially rewarding to hear that these elements continue to stand out to you as a returning guest. Thank you once again for your continued trust and generous words. We look forward to welcoming you back to Raffles Singapore for another wonderful stay in the future. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

お客さまの声 5.0/5

匿名 ファミリー - 確認済みレビュー すべて

Dear Mrs. Nishii, Thank you for sharing such a wonderful review. We are delighted to know that your stay at Raffles Singapore was the highlight of your trip and that the experience exceeded your expectations. It is especially rewarding to hear that our team's care and attentiveness, from assisting with your early arrival to accommodating your request for an earlier suite, contributed to a comfortable and memorable stay. Your kind words about the warm hospitality and thoughtful service you received throughout your visit are truly appreciated. We are also pleased to know that you enjoyed the unique blend of heritage charm, tranquillity, and modern comforts found throughout the hotel. Your appreciation for our sustainability initiatives, including our thoughtfully selected amenities and efforts to reduce single-use plastics, is especially meaningful to us. Thank you once again for your generous feedback. We look forward to welcoming you back to Raffles Singapore on your next visit to Singapore and creating another memorable experience for you. Warm regards, Thomas Goval Hotel Manager Raffles Singapore

お客さまの声 5.0/5

Chizuru I. カップル - 確認済みレビュー すべて

Dear Chizuru I., Thank you for your wonderful feedback. We are truly delighted to know that you and your partner enjoyed such a memorable stay with us and that you found Raffles Singapore to be a unique and special sanctuary in the heart of the city. It is especially rewarding to hear that you appreciated the lush surroundings, historic charm, and distinctive atmosphere that set Raffles Singapore apart. We are pleased that the iconic presence of our doormen, the thoughtful adaptation of our heritage building into elegant accommodations, and the warm hospitality of our butler team all contributed positively to your experience. We are also delighted to know that you enjoyed our pool, Long Bar, in-room dining service, and the overall comfort of your stay. Your excellent ratings across arrival, cleanliness, service, departure, WiFi, sustainability initiatives, and member recognition are greatly appreciated and serve as wonderful encouragement to our team. At the same time, we thank you for sharing your feedback regarding the shower water pressure. We regret that this aspect of your accommodation experience did not fully meet your expectations, and we appreciate you bringing it to our attention. Comments such as yours help us continue to refine and enhance the guest experience. As an ALL member, your loyalty and support are greatly valued, and we are delighted that your booking experience through the ALL App was seamless and enjoyable. Thank you once again for your thoughtful feedback and kind recommendation, Chizuru I.. We truly appreciate your support and very much look forward to welcoming you and your partner back for another memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

お客さまの声 4.0/5

Nanami F. ご友人 - 確認済みレビュー すべて

Dear Nanami F., Thank you for taking the time to share your thoughtful feedback following your recent stay with us. We are delighted to know that you enjoyed the rich history of Raffles Singapore and experienced the warm hospitality and exceptional service that we strive to provide. It is especially rewarding to hear that your pre-arrival experience was so positive and that our team was able to assist with your requests, helping to make your stay feel special even before your arrival. We are also pleased to know that you found your accommodation comfortable and impeccably maintained, and that our team left a positive impression throughout your stay. Your kind recognition of Kartini is greatly appreciated, and we will be delighted to share your compliments with her. At the same time, we appreciate your candid comments regarding the language barrier you experienced. While we are grateful for your understanding, we sincerely regret if this limited your ability to fully enjoy all aspects of the Raffles experience. We continuously strive to make every guest feel comfortable and welcomed, regardless of language, and your feedback is valuable as we look for opportunities to further enhance our communication and support for international guests. We also note your comments regarding the boutique voucher and subsequent refund process. We understand your concern and hope that the matter has been resolved smoothly. Your feedback will be shared with the relevant teams to ensure greater clarity and convenience for our guests in similar situations. Thank you once again for your thoughtful feedback and kind recognition, Nanami F.. We truly appreciate your support and very much look forward to welcoming you and your friends back for another memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

その他のウェブユーザーの評価

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  • 1,261 件のレビュー 9/10 サービス
  • 575 件のレビュー 9.6/10 雰囲気
  • 411 件のレビュー 9.3/10 設備
  • 376 件のレビュー 8.5/10 料理
  • 228 件のレビュー 8.6/10 快適さ
  • 165 件のレビュー 8.9/10 朝食

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