Named for the founder of the city-state, Raffles Singapore is perhaps the world's most iconic 5-star luxury hotel having welcomed international legends and luminaries since its opening in 1887. Whether you stay in one of the sumptuous suites, dine in one of the celebrity-helmed restaurants or simply drop into the Long Bar to sample the original Singapore Sling cocktail, no trip to the Lion City is complete without a visit to this famed palace hotel â declared a National Monument in 1987.
A suite at Raffles Singapore is one of the world's most desirable addresses. Evoking the elegant, old-world glamour of a true grande dame, our 115 suites blend lofty architectural splendour and authentic details with all the comfort bestowed by modern technology and design.
This beautifully preserved treasure from the colonial era stands proud on Beach Road in Singapore's vibrant CBD. The downtown location puts you within walking distance of the city's finest attractions, from St Andrew's Cathedral to Singapore Flyer.
From spending a romantic getaway to dining at our renowned restaurants and bars, it is our wish that both local and international visitors discover what makes Raffles Singapore so special while creating their own personal memories.
Giampaolo OTTAZZI ホテル経営
ホテルのその他の情報
Labelled ALLSAFE
Re-opened in August 2019 after an extensive, historically sensitive restoration
Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more
All-suite accommodation with 24-hour Raffles Butler service
Nine new restaurants and bars with celebrity chef concepts
当ホテルの客室
このホテルを予約
8 ページ中 1 ページ, スイート 1 :
State Room Suite King
, スイート 2 :
State Room Suite Double
スイート
State Room Suite King
枚に 枚の写真 - State Room Suite King
Housed in Bras Basah wing, one of the most historic sections of Raffles Singapore, the State Room Suites have two separate entrances one leading to the parlour, the other to your sumptuous bedroom. Each suite offers convenient access to Raffles Arcade.
Housed in Bras Basah wing, one of the most historic sections of Raffles Singapore, the State Room Suites have two separate entrances one leading to the parlour, the other to your sumptuous bedroom. Each suite offers convenient access to Raffles Arcade.
Clustered around the heart of the hotel, all 31 Courtyard Suites provide direct and easy access to the Main Building and many of Raffles' iconic facilities. Indulge at Raffles Spa, shop at Raffles Arcade, and then come back to your own personal oasis.
Clustered around the heart of the hotel, all 31 Courtyard Suites provide direct and easy access to the Main Building and many of Raffles' iconic facilities. Indulge at Raffles Spa, shop at Raffles Arcade, and then come back to your own personal oasis.
True to their name, these 35 suites overlook the verdant Palm Court, a hidden gem at Raffles Singapore reserved exclusively for our guests. Located in the historic Palm Court wing, each of these superb 5-star suites is an oasis of peace and serenity.
True to their name, these 35 suites overlook the verdant Palm Court, a hidden gem at Raffles Singapore reserved exclusively for our guests. Located in the historic Palm Court wing, each of these superb 5-star suites is an oasis of peace and serenity.
The 12 Personality Suites are a tribute to renowned guests who have visited Raffles over the last century. Featuring unique memorabilia related to each legendary name in the parlour and bedroom.
The 12 Personality Suites are a tribute to renowned guests who have visited Raffles over the last century. Featuring unique memorabilia related to each legendary name in the parlour and bedroom.
Designed for families, the Family Heritage Studio Suite blends the storied charm of Raffles with thoughtful comforts for all ages, creating an inviting setting for parents and children to spend time together and create lasting memories.
Located in the Raffles Arcade, these five Residence Suites are named after famous local cinemas from the early to mid-1900s a tribute to the days when the hotel's neighbourhood was known as "The Place of Cinemas" with large spaces and private access.
Located in the Raffles Arcade, these five Residence Suites are named after famous local cinemas from the early to mid-1900s a tribute to the days when the hotel's neighbourhood was known as "The Place of Cinemas" with large spaces and private access.
A nostalgic tribute to the late 1800s when Raffles faced Singapore's beachfront, our two Promenade Suites are nestled in the Main Building. Each suite is named after a prominent female figure of her time in Singapore - Lady Mountbatten and Lady Sophia.
A distinguished travel writer once said, "A Grand Hotel is a Pandora's box of sweet dreams." Capturing this and so much more, the four Grand Hotel Suites at Raffles evoke all the romance of voyages to unknown lands.
A distinguished travel writer once said, "A Grand Hotel is a Pandora's box of sweet dreams." Capturing this and so much more, the four Grand Hotel Suites at Raffles evoke all the romance of voyages to unknown lands.
Named for the most illustrious personalities of the Raffles story, the pair of Presidential Suites are the grandest hotel suites in Singapore. The Sarkies & Sir Stamford Raffles suites are located in the Main Building, overlooking the tranquil Palm Court.
Named for the most illustrious personalities of the Raffles story, the pair of Presidential Suites are the grandest hotel suites in Singapore. The Sarkies & Sir Stamford Raffles suites are located in the Main Building, overlooking the tranquil Palm Court.
アクセス:
6.5 km / 4.1 mi1 hrs
30 min walk / 17 min drive
リムジン
190.18€280SGD
SINGAPORE CHANGI INTL APT
空港
アクセス:
17.1 km / 10.6 mi4 hrs walk / 17 min drive
リムジン
190.18€280SGD
Seletar Airport
空港
アクセス:
17.9 km / 11.2 mi4 hrs walk / 20 min drive
リムジン
190.18€280SGD
Tanah Merah Ferry Terminal
フェリー
アクセス:
18.8 km / 11.7 mi3 hrs
40 min walk / 23 min drive
リムジン
190.18€280SGD
ページ中 ページ
SUNTEC CONVENTION CENTRE
Exhibition and convention centre
アクセス:
400 m / 0.25 mi7 min walk / 2 min drive
NATIONAL MUSEUM OF SINGAPORE
美術館／博物館
アクセス:
1 km / 0.62 mi
ASIAN CIVILISATION MUSEUM
美術館／博物館
アクセス:
1 km / 0.62 mi
SINGAPORE ART MUSEUM
美術館／博物館
アクセス:
1 km / 0.62 mi
St Andrew's Cathedral
アクセス:
1 km / 0.6 mi6 min walk / 2 min drive
リムジン
190.18€280SGD
CIVIC DISTRICT
観光名所
アクセス:
1.1 km / 0.7 mi15 min walk / 3 min drive
Singapore Flyer
観光名所
アクセス:
1.2 km / 0.8 mi20 min walk / 2 min drive
リムジン
190.18€280SGD
CIVILIAN WAR MEMORIAL
史跡
アクセス:
1.3 km / 0.8 mi4 min walk / 1 min drive
リムジン
190.18€280SGD
National Museum of Singapore
美術館／博物館
アクセス:
1.4 km / 0.8 mi12 min walk / 4 min drive
F1 Pit Building Marina Bay Street Circuit
競技場
アクセス:
1.4 km / 0.8 mi22 min walk / 4 min drive
リムジン
190.18€280SGD
The Padang, Singapore
その他の見どころ
アクセス:
1.7 km / 1 mi10 min walk / 5 min drive
リムジン
190.18€280SGD
National Gallery Singapore
美術館／博物館
アクセス:
1.8 km / 1.1 mi9 min walk / 3 min drive
リムジン
190.18€280SGD
Marina Bay Sands Casino
カジノ
アクセス:
2 km / 1.2 mi35 min walk / 6 min drive
リムジン
190.18€280SGD
ArtScience Museum
美術館／博物館
アクセス:
2.2 km / 1.4 mi28 min walk / 5 min drive
Sri Veeramakaliamman Temple
アクセス:
2.2 km / 1.4 mi23 min walk / 8 min drive
リムジン
190.18€280SGD
Sultan Mosque
アクセス:
2.2 km / 1.4 mi15 min walk / 7 min drive
リムジン
190.18€280SGD
Chinatown Heritage Centre
美術館／博物館
アクセス:
2.9 km / 1.8 mi26 min walk / 10 min drive
リムジン
190.18€280SGD
Buddha Tooth Relic Temple
アクセス:
2.9 km / 1.8 mi26 min walk / 8 min drive
リムジン
190.18€280SGD
CHIJMES
観光名所
アクセス:
3.1 km / 1.9 mi30 min walk / 7 min drive
Cloud Forest
観光名所
アクセス:
3.6 km / 2.2 mi36 min walk / 8 min drive
リムジン
190.18€280SGD
Flower Dome
観光名所
アクセス:
3.6 km / 2.2 mi36 min walk / 8 min drive
リムジン
190.18€280SGD
Singapore Cable Car
観光名所
アクセス:
6.8 km / 4.2 mi1 hrs
20 min walk / 18 min drive
リムジン
190.18€280SGD
The Intan
美術館／博物館
アクセス:
6.9 km / 4.3 mi1 hrs
30 min walk / 15 min drive
リムジン
190.18€280SGD
SIN
植物園
アクセス:
7 km / 4.3 mi1 hrs
10 min walk / 17 min drive
リムジン
190.18€280SGD
Resorts World Sentosa Casino
カジノ
アクセス:
7.5 km / 4.7 mi1 hrs
40 min walk / 20 min drive
リムジン
190.18€280SGD
Sentosa
観光名所
アクセス:
8 km / 4.9 mi2 hrs walk / 20 min drive
リムジン
190.18€280SGD
SENTOSA ISLAND
遊園地
アクセス:
8.3 km / 5.2 mi2 hrs
30 min walk / 19 min drive
リムジン
190.18€280SGD
Sentosa Golf Club
ゴルフコース
アクセス:
8.4 km / 5.2 mi2 hrs
10 min walk / 19 min drive
リムジン
190.18€280SGD
Adventure Cove Waterpark
観光名所
アクセス:
8.5 km / 5.2 mi1 hrs
30 min walk / 20 min drive
リムジン
190.18€280SGD
Singapore Island Country Club - Bukit Course
ゴルフコース
アクセス:
10.2 km / 6.3 mi2 hrs
40 min walk / 21 min drive
リムジン
190.18€280SGD
Keppel Club
ゴルフコース
アクセス:
10.3 km / 6.4 mi2 hrs
40 min walk / 20 min drive
リムジン
190.18€280SGD
Singapore Island Country Club - Island Course
ゴルフコース
アクセス:
14.9 km / 9.3 mi2 hrs
30 min walk / 23 min drive
リムジン
190.18€280SGD
Tanah Merah Country Club
ゴルフコース
アクセス:
16.3 km / 10.1 mi3 hrs
50 min walk / 18 min drive
リムジン
190.18€280SGD
Laguna National Golf Resort Club
娯楽／劇場街
アクセス:
19.2 km / 11.9 mi3 hrs
30 min walk / 22 min drive
リムジン
190.18€280SGD
SINGAPORE ZOO - NIGHT SAFARI
動物園
アクセス:
20.4 km / 12.8 mi5 hrs
20 min walk / 31 min drive
リムジン
190.18€280SGD
River Wonders
動物園
アクセス:
20.4 km / 12.7 mi5 hrs walk / 33 min drive
リムジン
190.18€280SGD
Bird Paradise
動物園
アクセス:
20.4 km / 12.7 mi5 hrs walk / 33 min drive
リムジン
190.18€280SGD
Night Safari
動物園
アクセス:
20.4 km / 12.7 mi5 hrs walk / 33 min drive
リムジン
190.18€280SGD
Rainforest Wild Adventure
動物園
アクセス:
20.4 km / 12.7 mi5 hrs walk / 33 min drive
リムジン
190.18€280SGD
Orchid Country Club
ゴルフコース
アクセス:
21.2 km / 13.2 mi4 hrs
15 min walk / 26 min drive
リムジン
190.18€280SGD
ページ中 ページ
Fort Canning Park
公園
アクセス:
1.9 km / 1.2 mi13 min walk / 6 min drive
リムジン
190.18€280SGD
ページ中 ページ
Raffles Arcade
ショッピングセンター／モール
アクセス:
50 m / 0.03 mi1 min walk
Raffles Boutique
ショッピングセンター／モール
アクセス:
50 m / 0.03 mi1 min walk
Raffles City Shopping Centre
ショッピングセンター／モール
アクセス:
100 m / 0.05 mi3 min walk / 1 min drive
リムジン
190.18€280SGD
Bugis Junction / Bugis Street
ショッピング街
アクセス:
1.2 km / 0.7 mi12 min walk / 4 min drive
リムジン
190.18€280SGD
SINGAPORE FESTIVALS AND EVENTS
ショッピング街
アクセス:
1.7 km / 1 mi17 min walk / 7 min drive
リムジン
190.18€280SGD
Lau Pa Sat
レストラン／カフェ街
アクセス:
1.8 km / 1.1 mi28 min walk / 4 min drive
リムジン
190.18€280SGD
Mustafa Centre
ショッピングセンター／モール
アクセス:
2.7 km / 1.6 mi30 min walk / 9 min drive
リムジン
190.18€280SGD
ION Orchard
ショッピングセンター／モール
アクセス:
3.6 km / 2.2 mi41 min walk / 10 min drive
リムジン
190.18€280SGD
ホテルサービス
チェックインはからです
-
チェックアウトはです
敷地内
プール
駐車場
レストラン
車椅子でのご利用に対応
フィットネスセンター
Wifi
エアコン
朝食
バー
会議室
ルームサービス
客室115室
お身体の不自由な方向け客室2室
3 フロア
ホテルスタッフが応対可能な言語
アラビア語
ドイツ語
英語
スペイン語
フランス語
インドネシア語
イタリア語
日本語
韓国語
ロシア語
タイ語
トルコ
ベトナム語
標準中国語
お身体の不自由な方向け設備
全階対応エレベーター
ランドリー / バレーサービス
ランドリー / バレーサービス
有料
アイロンサービス
有料
ドライクリーニング / アイロン
有料
エンターテイメント
Pool Table
Piano
Wifi
高速インターネット
高速Wi-Fi
ホテル内Wi-Fi完備
公共エリアにWi-Fi
エアコン
レセプションデスク内セーフティボックス
レセプションデスク内セーフティボックス
チェックイン & チェックアウト施設
レイトチェックアウト
荷物置き場
荷物置き場
コンシェルジュ
コンシェルジュ
ポーター
ポーター
リムジンサービス
リムジンサービス
有料
両替
両替
ケータリング
レストラン6軒
バー2軒
ルームサービス
冷たい軽食
温かい食事
朝食
朝食アラカルト
ビジネス
会議室4室
ファミリー
ベビーシッター (リクエストに応じて)
ベビーシッター (リクエストに応じて)
快適なご滞在
Swimming Pool
屋外
敷地内
Fitness Center
敷地内
敷地内
屋内駐車場
プライベート
24時間駐車可能
最大制限高さ: 2.2 m
/
7.218 ft
駐車料金: 4SGD4SGD 1時間当たり
サービスと設備
階段
安全
照明完備駐車場
アクセシビリティ
エレベーター
3 ページ中 1 ページ, レストラン 1 :
1887 by André
, レストラン 2 :
Yi by Jereme Leung
1887 by André
枚に 枚の写真 - 1887 by André
1887 by André
キッチンタイプ
フランス料理
容量
42
アクセシビリティ
アクセス可能なサービス
営業時間
月曜日
閉まっている
火曜日
-
-
水曜日
-
-
木曜日
-
-
金曜日
-
-
土曜日
-
-
日曜日
閉まっている
その後の営業時間
その他の情報
メリット
エアコン
車椅子でのご利用
Wi-Fi
事前予約を推奨
支払い
現金
クレジット・カード
Apple Pay
コンタクトレス
クレジットカード
American Express
Mastercard
Visa
ワインおよびその他のドリンク情報
アペリティフ
カクテル
グラスワイン
ソフトドリンク
食後酒
1887 by André
Yi by Jereme Leung
枚に 枚の写真 - Yi by Jereme Leung
Yi by Jereme Leung leverages on the art form of fine dining to awaken the appetite and the senses of patrons. The restaurant delivers cuisine that takes guests on an exploration voyage to China's vastly diverse cultural regions.
キッチンタイプ
中国語
チーフ
Poh Weng Yap
容量
111
アクセシビリティ
アクセス可能なサービス
#03-02, Raffles Arcade, 328 North Bridge Road, 189673 Singapore, シンガポール
Yi by Jereme Leung leverages on the art form of fine dining to awaken the appetite and the senses of patrons. The restaurant delivers cuisine that takes guests on an exploration voyage to China's vastly diverse cultural regions.
A part of Raffles' history since 1892, Tiffin Room continues to serve up delectable North Indian cuisine. Offering authentic specialties served in tiffin boxes, it will also present an interactive dining experience with tableside service by chefs.
A part of Raffles' history since 1892, Tiffin Room continues to serve up delectable North Indian cuisine. Offering authentic specialties served in tiffin boxes, it will also present an interactive dining experience with tableside service by chefs.
Indulge in a timeless experience in the restored Grand Lobby of the iconic Raffles Singapore, amidst the grandeur of floor-to-ceiling Victorian pillars, bathed in soft daylight streaming through the skylight.
Indulge in a timeless experience in the restored Grand Lobby of the iconic Raffles Singapore, amidst the grandeur of floor-to-ceiling Victorian pillars, bathed in soft daylight streaming through the skylight.
Housed in the refreshed Raffles Arcade, Butcher's Block is a vibrant steakhouse focusing on the world's finest cuts of single sourced meats. Discover our wide selection of meats or let our resident meat specialists give you some personal recommendations.
Housed in the refreshed Raffles Arcade, Butcher's Block is a vibrant steakhouse focusing on the world's finest cuts of single sourced meats. Discover our wide selection of meats or let our resident meat specialists give you some personal recommendations.
Tropically nestled amidst the swaying palms and white majestic arches, Raffles Courtyard invites one into its lushly landscaped alfresco courtyard at the Raffles Arcade and offers refreshing cold drinks and cocktails, perfect for Singapore's weather.
Tropically nestled amidst the swaying palms and white majestic arches, Raffles Courtyard invites one into its lushly landscaped alfresco courtyard at the Raffles Arcade and offers refreshing cold drinks and cocktails, perfect for Singapore's weather.
Home of the Singapore Sling, the earthy decor of the two-storey Long Bar is inspired by Malayan life in the 1920s. In keeping with the relaxed atmosphere, guests are invited to "litter" the floor with peanut shells.
Writers Bar
クリックしてメールアドレスをコピーしてください
営業時間
月曜日
-
火曜日
-
水曜日
-
木曜日
-
金曜日
-
土曜日
-
日曜日
閉まっている
その後の営業時間
その他の情報
メリット
エアコン
Wi-Fi
車椅子でのご利用
支払い
現金
クレジット・カード
その他
クレジットカード
Mastercard
Visa
ワインおよびその他のドリンク情報
カクテル
アペリティフ
グラスワイン
食後酒
軽食施設
冷製の軽食
温かい軽食
A tribute to the illustrious authors who have resided at Raffles Singapore, the Writers Bar is an inspiring setting for renowned and budding writers alike. Enjoy craft cocktails, Champagnes, spirits and wines in our lobby bar.
朝食
枚に 枚の写真 - 朝ごはん
朝食アラカルト
メリット
英語
アメリカ合衆国
コンチネンタル
温かいメニューの朝食
冷製の朝食
レストラン
Tiffin Room
プール
枚に 枚の写真 - プール
Nestled within the lush gardens of Raffles Singapore, the outdoor swimming pool offers a peaceful escape in the heart of the city. Relax on a sun lounger, take a refreshing swim and enjoy attentive poolside service in an elegant setting.
Swimming Pool
営業時間
月曜日
-
火曜日
-
水曜日
-
木曜日
-
金曜日
-
土曜日
-
日曜日
-
その後の営業時間
所在地
敷地内
プールの機能
屋外プール
Nestled within the lush gardens of Raffles Singapore, the outdoor swimming pool offers a peaceful escape in the heart of the city. Relax on a sun lounger, take a refreshing swim and enjoy attentive poolside service in an elegant setting.
フィットネスセンター
敷地内
Gym and fitness centre
スパ
枚に 枚の写真 - スパ
有料
A welcoming haven of relaxation, Raffles Spa features exclusive rejuvenating treatments, inspired by Asian, Middle Eastern and European traditions. The luxury VIP suite offer treatments and facilities including a jacuzzi, steam shower and a lounge area.
所在地
敷地内
A welcoming haven of relaxation, Raffles Spa features exclusive rejuvenating treatments, inspired by Asian, Middle Eastern and European traditions. The luxury VIP suite offer treatments and facilities including a jacuzzi, steam shower and a lounge area.
The gracious setting of the Jubilee Ballroom is the ideal venue for corporate events including trade launches, lectures, award ceremonies, as well as beautiful wedding celebrations.
The gracious setting of the Jubilee Ballroom is the ideal venue for corporate events including trade launches, lectures, award ceremonies, as well as beautiful wedding celebrations.
Dear Mr. M.,
Thank you for your kind words regarding your recent stay at Raffles Singapore.
My colleagues and I are extremely pleased to learn that you have enjoyed your time here at Raffles Singapore. Your stellar ratings and comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service.
Once again, thank you very much for your feedback and we are now all looking forward to welcoming you again to our oasis of tranquility and heritage in the not so distant future.
Yours faithfully,
Giampaolo Ottazzi
Interim General Manager
Raffles Hotel Singapore
お客さまの声 4.0/5
Jun M.
ファミリー
-
確認済みレビュー すべて
３０年ぶりのラッフルズホテル、とても思い出深く、優雅なひとときを過ごせました。
Dear Mr. Mitsumura,
Thank you for your recent feedback.
My colleagues and I are extremely pleased to learn that you have enjoyed your time here at Raffles Singapore. Your comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service.
I would like to sincerely apologise for the inconvenience and disappointment you had experience with the website booking. Please rest assured that your feedback has been shared with the relevant team for us to better the experience going forward.
Once again, thank you very much for your feedback and we are now all looking forward to welcoming you again to our oasis of tranquility and heritage in the not so distant future.
Yours Sincerely,
Giampaolo Ottazzi
Interim General Manager
Raffles Hotel Singapore
Dear Masaru I.,
Thank you for taking the time to share such wonderful feedback following your recent stay at Raffles Singapore.
We were delighted to learn that you and your family enjoyed such a comfortable and memorable experience with us. Your description of a place where time seemed to pass more slowly despite being in the heart of the city beautifully captures the atmosphere we strive to create for our guests.
It was especially pleasing to read that your journey, from arriving after your Disney Cruise through to your departure for the airport, was seamless and enjoyable. Knowing that your entire family was able to relax and leave satisfied is particularly rewarding for us.
We are also delighted that Afternoon Tea was a highlight of your visit. It is wonderful to know that the live harp music, including familiar melodies, added to the sense of relaxation and enjoyment. Your kind words regarding the cleanliness of the suite are equally appreciated, and our Housekeeping team will be pleased to know that their efforts contributed so positively to your stay.
As an ALL Gold member, we are grateful for your continued support and pleased that the arrangements made by our team, including your Long Bar reservation and limousine service, enhanced your experience. We are also delighted that you enjoyed Courtyard, Long Bar, in-room dining, our Concierge and Butler services, as well as the pool and welcome amenities.
Your comments about the thoughtful assistance and explanations provided by our colleagues are sincerely appreciated. It is always rewarding to know that our team helped make our guests feel comfortable and well cared for throughout their visit.
Thank you once again for your generous feedback and recommendation, Masaru I.. We greatly appreciate your support and look forward to welcoming you and your family back to Raffles Singapore for another memorable stay.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
お客さまの声 4.5/5
Nariaki N.
ファミリー
-
確認済みレビュー すべて
とても温かみのあるアコモデーションでした、ありがとうございました。
Dear Nariaki N.,
Thank you for taking the time to share your feedback following your recent stay at Raffles Singapore.
We were delighted to learn that you and your family enjoyed a warm and welcoming experience with us. Creating a sense of comfort and personalised hospitality is something we strive for, and it is rewarding to know that this was reflected throughout your visit.
We are particularly pleased that you appreciated the room upgrade, the thoughtful and detailed assistance provided by our Butler team, and the arrangements made for your visit to Long Bar. These small touches are an important part of the Raffles experience, and it is wonderful to know they contributed positively to your stay.
It is also gratifying to hear that you enjoyed our accommodation, dining experiences, and bar facilities. Your recommendation is sincerely appreciated and serves as encouraging recognition for our colleagues across the hotel.
Thank you once again for your kind feedback and recommendation, Nariaki N.. We truly appreciate your support and look forward to welcoming you and your family back to Raffles Singapore in the future.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Mrs. Y.,
Thank you for sharing such a thoughtful review.
We are truly delighted to know that your family's stay at Raffles Singapore was such a memorable highlight of your visit. It is especially rewarding to hear that the character and spaciousness of your suite exceeded expectations, and that your children enjoyed the lion plush toys prepared for them upon arrival.
We are also pleased that so many experiences throughout the hotel left a lasting impression, from the Singapore Sling and commemorative photographs to your dinners at The Courtyard and breakfast at Tiffin Room. It is wonderful to know that the local breakfast favourites were among the highlights of your stay.
Your kind words about our Butlers and Reception team are sincerely appreciated, and we are delighted that their hospitality helped your family feel so comfortable throughout your visit.
Thank you as well for sharing your suggestions and observations. Guest feedback is invaluable as we continually seek to refine the experience we provide.
Above all, we are honoured to know that Raffles Singapore stood out so positively during your journey, and we are delighted that you hope to return one day for a stay as a couple. We look forward to welcoming you back when that time comes.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Mr. M.,
Thank you for your kind words regarding your recent stay at Raffles Singapore.
My colleagues and I are extremely pleased to learn that you have enjoyed your time here at Raffles Singapore. Your stellar ratings and comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service.
Once again, thank you very much for your feedback and we are now all looking forward to welcoming you again to our oasis of tranquility and heritage in the not so distant future.
Yours faithfully,
Giampaolo Ottazzi
Interim General Manager
Raffles Hotel Singapore
お客さまの声 4.0/5
Jun M.
ファミリー
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確認済みレビュー すべて
３０年ぶりのラッフルズホテル、とても思い出深く、優雅なひとときを過ごせました。
Dear Mr. Mitsumura,
Thank you for your recent feedback.
My colleagues and I are extremely pleased to learn that you have enjoyed your time here at Raffles Singapore. Your comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service.
I would like to sincerely apologise for the inconvenience and disappointment you had experience with the website booking. Please rest assured that your feedback has been shared with the relevant team for us to better the experience going forward.
Once again, thank you very much for your feedback and we are now all looking forward to welcoming you again to our oasis of tranquility and heritage in the not so distant future.
Yours Sincerely,
Giampaolo Ottazzi
Interim General Manager
Raffles Hotel Singapore
Dear Masaru I.,
Thank you for taking the time to share such wonderful feedback following your recent stay at Raffles Singapore.
We were delighted to learn that you and your family enjoyed such a comfortable and memorable experience with us. Your description of a place where time seemed to pass more slowly despite being in the heart of the city beautifully captures the atmosphere we strive to create for our guests.
It was especially pleasing to read that your journey, from arriving after your Disney Cruise through to your departure for the airport, was seamless and enjoyable. Knowing that your entire family was able to relax and leave satisfied is particularly rewarding for us.
We are also delighted that Afternoon Tea was a highlight of your visit. It is wonderful to know that the live harp music, including familiar melodies, added to the sense of relaxation and enjoyment. Your kind words regarding the cleanliness of the suite are equally appreciated, and our Housekeeping team will be pleased to know that their efforts contributed so positively to your stay.
As an ALL Gold member, we are grateful for your continued support and pleased that the arrangements made by our team, including your Long Bar reservation and limousine service, enhanced your experience. We are also delighted that you enjoyed Courtyard, Long Bar, in-room dining, our Concierge and Butler services, as well as the pool and welcome amenities.
Your comments about the thoughtful assistance and explanations provided by our colleagues are sincerely appreciated. It is always rewarding to know that our team helped make our guests feel comfortable and well cared for throughout their visit.
Thank you once again for your generous feedback and recommendation, Masaru I.. We greatly appreciate your support and look forward to welcoming you and your family back to Raffles Singapore for another memorable stay.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
お客さまの声 4.5/5
Nariaki N.
ファミリー
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確認済みレビュー すべて
とても温かみのあるアコモデーションでした、ありがとうございました。
Dear Nariaki N.,
Thank you for taking the time to share your feedback following your recent stay at Raffles Singapore.
We were delighted to learn that you and your family enjoyed a warm and welcoming experience with us. Creating a sense of comfort and personalised hospitality is something we strive for, and it is rewarding to know that this was reflected throughout your visit.
We are particularly pleased that you appreciated the room upgrade, the thoughtful and detailed assistance provided by our Butler team, and the arrangements made for your visit to Long Bar. These small touches are an important part of the Raffles experience, and it is wonderful to know they contributed positively to your stay.
It is also gratifying to hear that you enjoyed our accommodation, dining experiences, and bar facilities. Your recommendation is sincerely appreciated and serves as encouraging recognition for our colleagues across the hotel.
Thank you once again for your kind feedback and recommendation, Nariaki N.. We truly appreciate your support and look forward to welcoming you and your family back to Raffles Singapore in the future.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Mrs. Y.,
Thank you for sharing such a thoughtful review.
We are truly delighted to know that your family's stay at Raffles Singapore was such a memorable highlight of your visit. It is especially rewarding to hear that the character and spaciousness of your suite exceeded expectations, and that your children enjoyed the lion plush toys prepared for them upon arrival.
We are also pleased that so many experiences throughout the hotel left a lasting impression, from the Singapore Sling and commemorative photographs to your dinners at The Courtyard and breakfast at Tiffin Room. It is wonderful to know that the local breakfast favourites were among the highlights of your stay.
Your kind words about our Butlers and Reception team are sincerely appreciated, and we are delighted that their hospitality helped your family feel so comfortable throughout your visit.
Thank you as well for sharing your suggestions and observations. Guest feedback is invaluable as we continually seek to refine the experience we provide.
Above all, we are honoured to know that Raffles Singapore stood out so positively during your journey, and we are delighted that you hope to return one day for a stay as a couple. We look forward to welcoming you back when that time comes.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Kazuhiko H.,
Thank you for taking the time to share your kind feedback following your recent stay at Raffles Singapore.
We are delighted to know that this visit once again reaffirmed the exceptional hospitality, accommodation, and dining that you have come to appreciate throughout your previous stays with us. It is especially rewarding to hear that these elements continue to stand out to you as a returning guest.
Thank you once again for your continued trust and generous words. We look forward to welcoming you back to Raffles Singapore for another wonderful stay in the future.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Mrs. Nishii,
Thank you for sharing such a wonderful review.
We are delighted to know that your stay at Raffles Singapore was the highlight of your trip and that the experience exceeded your expectations. It is especially rewarding to hear that our team's care and attentiveness, from assisting with your early arrival to accommodating your request for an earlier suite, contributed to a comfortable and memorable stay. Your kind words about the warm hospitality and thoughtful service you received throughout your visit are truly appreciated.
We are also pleased to know that you enjoyed the unique blend of heritage charm, tranquillity, and modern comforts found throughout the hotel. Your appreciation for our sustainability initiatives, including our thoughtfully selected amenities and efforts to reduce single-use plastics, is especially meaningful to us.
Thank you once again for your generous feedback. We look forward to welcoming you back to Raffles Singapore on your next visit to Singapore and creating another memorable experience for you.
Warm regards,
Thomas Goval
Hotel Manager
Raffles Singapore
Dear Chizuru I.,
Thank you for your wonderful feedback. We are truly delighted to know that you and your partner enjoyed such a memorable stay with us and that you found Raffles Singapore to be a unique and special sanctuary in the heart of the city.
It is especially rewarding to hear that you appreciated the lush surroundings, historic charm, and distinctive atmosphere that set Raffles Singapore apart. We are pleased that the iconic presence of our doormen, the thoughtful adaptation of our heritage building into elegant accommodations, and the warm hospitality of our butler team all contributed positively to your experience.
We are also delighted to know that you enjoyed our pool, Long Bar, in-room dining service, and the overall comfort of your stay. Your excellent ratings across arrival, cleanliness, service, departure, WiFi, sustainability initiatives, and member recognition are greatly appreciated and serve as wonderful encouragement to our team.
At the same time, we thank you for sharing your feedback regarding the shower water pressure. We regret that this aspect of your accommodation experience did not fully meet your expectations, and we appreciate you bringing it to our attention. Comments such as yours help us continue to refine and enhance the guest experience.
As an ALL member, your loyalty and support are greatly valued, and we are delighted that your booking experience through the ALL App was seamless and enjoyable.
Thank you once again for your thoughtful feedback and kind recommendation, Chizuru I.. We truly appreciate your support and very much look forward to welcoming you and your partner back for another memorable stay at Raffles Singapore.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Nanami F.,
Thank you for taking the time to share your thoughtful feedback following your recent stay with us.
We are delighted to know that you enjoyed the rich history of Raffles Singapore and experienced the warm hospitality and exceptional service that we strive to provide. It is especially rewarding to hear that your pre-arrival experience was so positive and that our team was able to assist with your requests, helping to make your stay feel special even before your arrival.
We are also pleased to know that you found your accommodation comfortable and impeccably maintained, and that our team left a positive impression throughout your stay. Your kind recognition of Kartini is greatly appreciated, and we will be delighted to share your compliments with her.
At the same time, we appreciate your candid comments regarding the language barrier you experienced. While we are grateful for your understanding, we sincerely regret if this limited your ability to fully enjoy all aspects of the Raffles experience. We continuously strive to make every guest feel comfortable and welcomed, regardless of language, and your feedback is valuable as we look for opportunities to further enhance our communication and support for international guests.
We also note your comments regarding the boutique voucher and subsequent refund process. We understand your concern and hope that the matter has been resolved smoothly. Your feedback will be shared with the relevant teams to ensure greater clarity and convenience for our guests in similar situations.
Thank you once again for your thoughtful feedback and kind recognition, Nanami F.. We truly appreciate your support and very much look forward to welcoming you and your friends back for another memorable stay at Raffles Singapore.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Kenbun K.,
Thank you for taking the time to share your feedback following your recent stay with us.
We are delighted to know that you and your family enjoyed a peaceful and relaxing stay at Raffles Singapore. It is especially rewarding to hear that you found the hotel beautiful, quiet, and impeccably maintained, and that the cleanliness of both your accommodation and our facilities met your expectations.
We are also pleased to learn that our team left a positive impression through their courteous and attentive service. Your kind recognition of our in-room dining team is greatly appreciated, and we are delighted that you enjoyed the chicken rice so much. Your compliments will be shared with the team, who will be encouraged by your thoughtful feedback.
At the same time, we appreciate your constructive comments regarding the absence of a washlet-equipped toilet and your breakfast experience. We understand that these aspects impacted your overall enjoyment, particularly as breakfast should be a highlight of the stay. We are sorry to learn that some dishes did not meet your expectations and that the pancakes lacked the freshness and texture you anticipated. Your detailed observations are valuable and will be shared with our culinary team for their review as we continuously seek to enhance our offerings.
We are grateful for your positive feedback regarding our sustainability efforts and the overall service provided throughout your stay.
Thank you once again for your thoughtful feedback, Kenbun K.. We truly appreciate your comments and look forward to welcoming you and your family back to Raffles Singapore for another memorable stay in the future.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Yoko K.,
Thank you for sharing such a heartfelt reflection of your stay with us.
We are deeply honoured to have been part of such a meaningful journey. Knowing that your stay fulfilled a long-held wish and allowed you to celebrate the memory of your late parents makes your experience especially touching to us. It is truly rewarding to hear that the beauty of our gardens, the tranquillity of the evenings, and the timeless charm of our historic hotel created moments that will remain with you long after your visit.
We are delighted that you felt so well cared for throughout your stay. From our room attendants and butlers to the colleagues who welcomed you on arrival, your kind words are greatly appreciated. It is especially heartening to know that thoughtful touches, such as returning to find slippers and water prepared in your room, added to your comfort and sense of relaxation.
We are also grateful for your recognition of Irsalina, who assisted you during check-in. We will be pleased to share your heartfelt compliments, and we are certain she will be touched to know that her warm and courteous service left such a positive impression.
We look forward to welcoming you back to Raffles Singapore and creating many more treasured memories together in the years to come.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Mr. K.,
Thank you for your wonderful feedback. We are delighted to know that you had such a comfortable and enjoyable stay with us, and that you were able to experience a sense of peace and tranquility despite being in the heart of the city.
It is especially meaningful to hear that any concerns you may have had about language barriers quickly disappeared during your stay. Creating a warm and welcoming environment for guests from around the world is very important to us, and we are pleased that our team helped you feel comfortable and well cared for throughout your visit.
We are particularly grateful for your kind recognition for our Butler team. We are delighted that the Japanese message added a personal touch to your experience, and we will be sure to share your compliments with him.
At the same time, we appreciate your feedback regarding the pre-arrival communication process. We understand how the delay in responding to your email enquiries may have caused uncertainty before your stay, and we apologise for this inconvenience. Your comments regarding the clarity of communication channels between Accor and the hotel are valuable and will be shared with the relevant teams as we continue to improve the guest experience.
Thank you once again for your thoughtful feedback and for choosing Raffles Singapore. We are honoured to have been part of your wonderful journey and very much look forward to welcoming you back for another memorable stay in the future.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Hidenori T.,
Thank you for your wonderful feedback. We are truly delighted to know that you and your family enjoyed such a memorable stay with us and that both the comfort of our historic property and the hospitality of our team left such a positive impression.
It is especially rewarding to hear that you appreciated not only the character and heritage of the hotel, but also the thoughtful attention and personalised service provided by our colleagues throughout your stay. Creating meaningful and memorable experiences for our guests is at the heart of what we do, and your kind words are a wonderful affirmation of these efforts.
We are particularly pleased to learn that Lin from our Butler team made such a lasting impression. The thoughtful photo prints and heartfelt message are examples of the personal touches we strive to create, and we will be delighted to share your recognition with Lin.
It is also wonderful to know that you felt genuinely welcomed by our team and appreciated being personally recognised throughout the hotel. These moments of connection are an important part of the Raffles experience, and we are delighted that they contributed positively to your stay.
Thank you as well for your kind comments regarding the cleanliness of the hotel, the comfort of your accommodation, and your overall experience. Your perfect ratings across all aspects of your visit are greatly appreciated and serve as wonderful encouragement to our team.
Thank you once again for your thoughtful feedback, Hidenori T.. We very much look forward to welcoming you and your family back for another exceptional and memorable stay at Raffles Singapore.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
お客さまの声 4.0/5
Takuya O.
ファミリー
-
確認済みレビュー すべて
白亜の歴史を感じる建物の中で、時間がゆっくりと流れる心地よい体験が得られました。
Dear Takuya O.,
Thank you for taking the time to share your thoughtful feedback following your recent stay with us.
We are delighted to know that you enjoyed a relaxing experience immersed in the history and heritage of Raffles Singapore. It is especially rewarding to hear that the timeless character of our historic building allowed you to slow down and enjoy a peaceful and memorable stay with your family.
We are also pleased to know that you found the hotel to be impeccably clean. Your comments regarding the condition of your accommodation are greatly appreciated and will be shared with our housekeeping team, who take great pride in maintaining the highest standards throughout the property.
It is wonderful to learn that you enjoyed your dining experiences at Yì by Jereme Leung and Butcher's Block, and that these contributed positively to your overall stay. We are equally grateful for your recognition of our sustainability efforts and your positive feedback regarding our butler service.
At the same time, we sincerely appreciate your constructive feedback regarding your interaction with our team over the telephone. We are sorry to learn that the conversation was affected by call quality and communication difficulties, resulting in an experience that left you feeling unheard. We understand how disappointing this must have been, and we apologise for any frustration caused. Your comments will be shared with the relevant team as a reminder of the importance of patience, attentiveness, and clear communication in every guest interaction.
Thank you once again for your valuable feedback and kind recommendation. We truly appreciate your support and look forward to welcoming you and your family back for another memorable stay at Raffles Singapore.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
お客さまの声 5.0/5
Yoshitaka K.
ビジネス
-
確認済みレビュー すべて
心のこもったフレンドリーなおもてなし
建築物としての美しさ
ホテルが持つ歴史、伝統、格式
Dear Yoshitaka K.,
Thank you for taking the time to share your thoughtful feedback. We are delighted to know that you appreciated the heartfelt and friendly hospitality provided by our team, as well as the architectural beauty and the rich history, tradition, and heritage of Raffles Singapore.
It is especially rewarding to hear that these elements contributed positively to your overall experience, as they form an integral part of the unique identity we strive to preserve and share with every guest.
At the same time, we sincerely appreciate your detailed observations regarding several aspects of your stay. We regret that your booking experience was not as intuitive as expected, and your feedback will be shared with our digital team as we continue to enhance the usability of our website.
We also thank you for highlighting areas such as arrival experience, WiFi speed, and service consistency, where there is room for improvement. Your comments are invaluable in helping us refine our standards and deliver a more seamless experience.
In particular, we truly appreciate your candid feedback regarding our sustainability initiatives. While we remain committed to reducing environmental impact, we fully understand your concerns about comfort and usability, especially in relation to the wooden toothbrush. Your comments will be carefully reviewed to ensure we strike a better balance between sustainability and guest satisfaction.
We also regret your experience at the Long Bar. We understand how disappointing it must have been not to access the venue due to external queues, and we appreciate your perspective regarding prioritisation for in-house guests. This is an important point, and we will share your feedback with our team for consideration.
Thank you as well for your kind mention of Tiffin Room and for recognising the efforts of our team, even if names were not recalled. Your acknowledgment means a great deal to us.
We sincerely appreciate your constructive and balanced feedback, and we hope to have the pleasure of welcoming you back for a more seamless and enhanced experience at Raffles Singapore in the future.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Atsuko I.,
Thank you for your wonderful feedback. We are truly delighted to know that you had such a perfect holiday with us and that your stay was filled with happiness from beginning to end.
It is especially meaningful to hear that, despite your initial concerns about communication, our team was able to make you feel comfortable and well cared for throughout your stay. Providing warm, attentive, and genuine hospitality to every guest, regardless of language, is something we take great pride in, and your kind words are a wonderful encouragement to all of us.
We are deeply honoured that you chose Raffles Singapore to celebrate such a special occasion, your mother’s retirement. It brings us great joy to know that your time with us became a treasured and memorable experience for both of you.
We are also delighted to hear that you enjoyed every aspect of your stay, from the accommodation and breakfast to the butler service, and that our team, including the colleague at breakfast, left a positive impression even if names were not noted.
Thank you once again for your heartfelt feedback and kind recommendation. We very much look forward to welcoming you and your family back for another memorable and joyful stay at Raffles Singapore.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
お客さまの声 5.0/5
Yuto M.
カップル
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確認済みレビュー すべて
1泊だけが少なく感じるような、非日常を過ごすことができるホテルステイでした。
Dear Yuto M.,
Thank you for sharing your feedback.
We are delighted to know that you had such a wonderful and memorable stay with us. It is especially rewarding to hear that your experience felt truly out of the ordinary, even within a short visit.
We understand your sentiment that one night was not enough, and we are very pleased that your time at Raffles Singapore left such a strong and lasting impression.
We hope to have the pleasure of welcoming you back for a longer and equally memorable stay in the future.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
お客さまの声 5.0/5
Hiroyuki I.
ファミリー
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確認済みレビュー すべて
リニューアル後、初訪問でしたが10年前と変わらず良かったです。
Dear Hiroyuki I.,
Thank you for your kind words. We are delighted to know that your return visit after the renovation lived up to your expectations and that you continue to enjoy the timeless charm of Raffles Singapore, just as you did ten years ago.
It is truly an honour to remain part of your memories, and we look forward to welcoming you back again for another exceptional stay.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Hitomi Y.,
Thank you for taking the time to share such a thoughtful reflection of your stay. We are delighted to know that you felt warmly welcomed, enjoyed the thoughtful cake arrangement, and appreciated the smooth escort to your suite, as well as the warm greetings from our housekeeping team throughout your visit.
At the same time, we are truly sorry that one aspect of your butler experience did not reflect the level of warmth and attentiveness we strive to provide. The interaction you described is not in keeping with our standards of gracious and intuitive service, and we sincerely regret the impression this left on you.
Please be assured that your feedback has been shared with our leadership team for careful review and coaching, as we are committed to ensuring consistency in both service delivery and guest engagement across all touchpoints.
We are grateful for your balanced feedback, as it helps us refine our service even further. It would be our sincere hope to welcome you back to Raffles Singapore in the future and restore your full confidence in the experience we aim to provide.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
Dear Baba R.,
Thank you for your gracious words and for sharing such a wonderful reflection of your experience with us. We are truly delighted to know that every aspect of your stay, from our location to the attentiveness of our butler and hotel team, left such a memorable impression.
It is especially heartening to learn that Melvin from our Butler team contributed so meaningfully to your visit. Your kind recognition of his service and thoughtful care will be shared with him personally and we are certain it will mean a great deal.
Thank you once again for allowing us the privilege of hosting you at Raffles Singapore. We look forward to welcoming you back for another exceptional and memorable stay.
Yours faithfully,
Thomas Goval
Hotel Manager
Raffles Hotel Singapore
