Raffles Singapore 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,622 件のレビュー

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1 Beach Road, 189673 SINGAPORE, シンガポール

説明

ホテルのその他の情報

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

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ホテル所在地

Raffles Singapore

1 Beach Road
189673 SINGAPORE
シンガポール

GPS:1.294, 103.855

電話番号
ファックス +65 6339 7650

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.8/5  1,622 件のレビュー

お客さまの声 5.0/5

Shigeo I. カップル - 確認済みレビュー すべて

４０年ぶりの滞在でした。空調が効いた静かで落ち着いた空間ですが、昔のオープンスタイルの空間が南国らしく感じました。建物や樹木に囲まれコートヤードに有ったプールが屋上に移動し開放的な空間になり明るく感じました。昔のプールも落ち着いて良かったのですが・・・ロングバーやライターズバー、アフタヌーンティーも楽しめて素晴らしい滞在でした。 スタッフの方々も以前と変わらず最高です、サービス精神が継承されていることを嬉しく思いました。是非また参りたいと思っています、お世話に成りありがとうございました。

Dear Shigeo I., Thank you for your thoughtful and reflective account of your return to Raffles Singapore. It is a true privilege to welcome you back after so many years, and we are delighted that your stay was once again a memorable one. We are pleased to know that the sense of tranquillity and timeless charm remained with you, while the refreshed spaces, including our rooftop pool, brought a new perspective to your experience. It is especially heartening that you were able to enjoy cherished traditions such as the Long Bar, Writers Bar, and afternoon tea. Your kind words regarding our team mean a great deal to us. We are honoured that the spirit of service you remember so fondly continues to be felt, and your sentiments will be warmly shared with all. It was our pleasure to have you with us once more, and we look forward to welcoming you back to Raffles Singapore for another treasured stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

お客さまの声 5.0/5

Mari N. ファミリー - 確認済みレビュー すべて

4回目の滞在でした。 母と思い出に残る5泊になりました。 お食事も美味しく、サービスも心地よかったです。

Dear Mari N., Thank you for your continued trust and for choosing to return to us once again. It is truly an honour to have welcomed you for your fourth stay. We are delighted to know that your time with your mother became a cherished five-night memory, and that both the dining experience and the service added to your enjoyment. Your kind words mean a great deal to us, and we look forward to welcoming you back for many more memorable moments in the years to come. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

お客さまの声 4.5/5

Yuka U. 一人 - 確認済みレビュー すべて

一人旅でとても贅沢でしたが、良い思い出になりました。スリッパがシンガポールらしく上品でかわいいスリッパが嬉しかったです。部屋にシンガポールスリングを持ってきてくれて、サービスの高級ョコレートもプレゼントされ満足度が高かったです。

Dear Yuka U., Thank you for sharing your wonderful experience. We are thrilled to hear that your solo trip turned out to be so memorable and luxurious. It brings us great joy to know that you appreciated the thoughtful touches, such as the Singapore-inspired slippers, the Singapore Sling, and the indulgent chocolates. We are also pleased that you found our housekeeping impeccable and enjoyed the classic charm of your suite. We look forward to welcoming you back for another unforgettable stay at Raffles, where every detail is crafted for your comfort and enjoyment. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

お客さまの声 4.0/5

Masako M. カップル - 確認済みレビュー すべて

憧れのラッフルズホテルに一度は泊まってみたいと思っていました。 今回その夢が叶ってとても嬉しいです。 ホテルのスタッフ方お一人お一人がゲストに対して最高のサービスを提供すべく、それぞれの役割を果たされていると感じました。

Dear Masako M., Thank you for your thoughtful and gracious reflections. We are truly delighted to know that your long-awaited stay with us was fulfilled, and that our location allowed you to enjoy Singapore at a comfortable and enjoyable pace. It is especially heartening to hear your kind appreciation of our team, whose dedication to thoughtful and attentive service will be shared with great pride. At the same time, we are sincerely sorry that certain aspects of your stay did not meet your expectations. The concerns you have raised regarding the booking experience, room brightness, arrival arrangements, butler responsiveness, and departure process are deeply regrettable. These are not in keeping with the seamless and intuitive experience we strive to provide. Your feedback is greatly valued and has been shared with our team as we continue to refine our service and communication. We are particularly mindful of your comments regarding room preferences and clearer guidance during pre-arrival and check-in. Thank you once again for your kind words and candid feedback. We hope to have the privilege of welcoming you back for a more seamless and truly memorable stay in the future. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

お客さまの声 4.0/5

Makiko Y. ファミリー - 確認済みレビュー すべて

パームコートは素晴らしく とてもくつろぐことができました

Dear Makiko Y., Thank you for your kind and thoughtful reflections. We are delighted to know that you enjoyed a comfortable and relaxing stay, and that Palm Court provided a setting of elegance where you could truly unwind. It is especially heartening to hear that our commitment to thoughtful simplicity and sustainability was evident through our amenities. We are truly grateful for your appreciation and look forward to welcoming you back for another serene and refined experience. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

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