Mercure Box Hill Burford Bridge Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 519 comentários

Mercure Box Hill Burford Bridge Hotel - Image 1
Mercure Box Hill Burford Bridge Hotel - Image 2
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Descrição

Extras do hotel

  • Outdoor heated swimming pool available to guests. Seasonally open.

  • Quiet location overlooking the tranquil River Mole and close to National Trust walks.

  • Onsite private parking available to guests.

  • Ideal for meetings, private functions and weddings for up to 180 people.

  • Emlyn's Restaurant offers hearty seasonal local dishes.

Nossas acomodações

Localização do hotel

Mercure Box Hill Burford Bridge Hotel

At the Foot of Box Hill
RH5 6BX DORKING
Reino Unido

GPS:51.254146, -0.321841

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

EMLYN RESTAURANT

O Emlyn Restaurant está aberto para residentes e não residentes. Com vista para os jardins, experimente o melhor da culinária contemporânea britânica em um ambiente requintado. Jantar ao ar livre está disponível em nossos lindos jardins paisagísticos.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  519 comentários

Classificação no TripAdvisor  3.5/5  1.043 comentários

Great Company Christmas Party Night!

Classificação TripAdvisor 4.0/5

Siobhan B Avaliação certificada TripAdvisor

Just a quick thank you for everything! Our company Christmas Party went really well and everyone had such a great time, everyone commented on how lovely the food was too. This is the second time we've held our company Christmas Party with the Mercure Box Hill Burford Bridge Hotel and again, nothing was too much trouble from confirming the booking through to the event day itself. Katie Glaze was superb with coordinating our event from start to finish to ensure everything was in place and the staff on the day of the event were extremely helpful too. Thanks for a great party night!

Christmas Day Lunch at The Burford Bridge Hotel

Classificação TripAdvisor 5.0/5

Dustybeau71 Avaliação certificada TripAdvisor

My family booked Christmas Day Lunch at the Burford Bridge Hotel. We had a wonderful day, the staff and service were excellent. The food was delicious and plentiful. The attention to detail made for a wonderful day. We will definitely be back soon.

Relaxing stay New Years Eve 2024

Classificação TripAdvisor 5.0/5

C6757QPnicks Avaliação certificada TripAdvisor

My wife and I had a one night stay at this wonderful hotel on New Year’s Eve 2024. We found the hotel to be very comfortable for our short stay and the and staff we met were excellent. Our room was smart and spotless and we particularly enjoyed having a drink in the cosy hotel bar complimented by a lovely roaring log fire. Special thanks to Mani and Adam (behind the bar) for their kind assistance. I thoroughly recommend this hotel for a relaxing stay at any time of the year.

Dissapointing

Classificação TripAdvisor 2.0/5

GASmith69 Família - Avaliação certificada TripAdvisor

Restaurant and bar area were all very good, and food was excellent. However, upstairs is in need of attention and our bedroom had a damp smell with wallpaper coming loose from the wall dividing the bathroom and bedroom. Unfortunately, the staff were the biggest let down, in particular the front of house. Having thought the hotel had pre-booked taxis for us to attend a wedding at midday on the saturday, it turned out they hadn't despite providing email confirmation to say they had. Queried this on 3 seperate occasions (twice friday evening, once saturday morning)with 3 different members of staff not having a clue, to finally be told we should phone the taxi company (who had no record of a booking). We also got charged for 4 breakfasts each for my wife and I on both mornings, although this has subsequently been refunded. At one of the breakfasts, I requested a fried egg which appeared over 20 minutes later after I had finished and the table had been cleared. Other family guests had pre-booked breakfast, but the staff had no record of this at all. So in summary, a dissapointing stay which I believe could be drastically improved with some better trained staff.

Dear Gasmith69, I am sorry you did not enjoy your recent experience. I shall investigate the smell you have mentioned and review the wallpaper, thank you for bringing this to our attention I am sorry it has been missed. I can confirm two separate members of the hotel team spoke with the taxi company, making and confirming your bookings, unfortunately the local taxi drivers. Our learning from your experience will be that we should put guests in direct contact with the taxi company so that they may liaise on a one to one basis. I can see that you added four breakfasts via a pre-stay email, this request was submitted as per day and not over the course of the stay. Whilst many hotel guests are joined by visitors for breakfast it would have been prudent for my team to investigate. Thank you for your feedback we have taken a great deal from it

Agréable

Classificação TripAdvisor 4.0/5

Oizomatt Romântica - Avaliação certificada TripAdvisor

L'hôtel est facile d'accès avec un parking situé juste en face et gratuit pour les membres Accor. L'accueil fut un peu mitigé à mon goût. La chambre était agréable avec sa véranda et la vue sur le jardin. Notre passage au bar fut très sympa et nous avons bien dîné au restaurant de l'hôtel.

Thank you for sharing your recent experience, we are delighted you enjoyed your stay and thank you for your loyalty.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 238 comentários 8.9/10 Localização
  • 575 comentários 6.4/10 Quarto
  • 563 comentários 8.5/10 Serviço
  • 8 comentários 3.8/10 Wifi
  • 200 comentários 6.7/10 Café da manhã
  • 187 comentários 5.5/10 Limpeza
  • 140 comentários 8.9/10 Piscina
  • 130 comentários 5.2/10 Custo-Benefício

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