Mercure Shrewsbury Albrighton Hall Hotel & Spa

Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 1.301 comentários

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Extras do hotel

  • WIFI grátis por todo o hotel

  • Visite nossas instalações: piscina coberta de 10 m, sauna, sala de vapor, sala de gelo e spa

  • Estac. grátis com vagas para pessoas com mobilidade reduzida e acesso ao centro de Shrewsbury

  • Todos os 87 quartos possuem características individuais. Quartos Privilege com vista

  • Nosso restaurante Oak oferece características originais e oferece pratos sazonais

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
Reino Unido

GPS:52.75736, -2.746925

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

87 quartos incluindo quartos conjugados Superior, de Casal e Privilege. Com vista para o lago ornamental e para a linda área verde. Os quartos são divididos em: Main House 29, School Masters House 10, Stable Wing 16. Todos os quartos são para não fumantes, com acesso Wi-Fi, serviço de quarto 24 horas, estacionamento gratuito, secador de cabelo, ferro e tábua de passar, TV tela plana com canais internacionais, artigos de higiene e equipamentos de chá e café.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.8/5  1.301 comentários

Classificação no TripAdvisor  4.0/5  2.831 comentários

Fabulous afternoon tea

Classificação TripAdvisor 5.0/5

Gaden83 Friends getaway - Avaliação certificada TripAdvisor

We stopped by at this hotel for afternoon tea. On arrival we were given a warm welcome by the team, who promptly took our coats & escorted us through to the bar area. Everything was clean & tidy & presented to a high standard. We were offered drinks & given the menu for afternoon tea without having to prompt anyone which is a refreshing change in this day & age. We were left to enjoy our drinks & relax before being approached by Kemal. What an asset to your team, he was so kind to us & exuded warmth & friendliness. After chatting for a while we had lost track of time, so Kemal escorted us to the drawing room. Within moments our orders for tea & coffee were taken & then the food arrived. All I could say was wow! Everything was presented beautifully & you could tell it was freshly made. The sandwiches had nice, soft bread & sumptuous fillings. The cakes were light & well cooked & the flavours were nicely balanced. Next up the main event, the scones. They were served warm from the oven & were beautifully fluffy & served with plenty of jam & cream. The whole experience was amazing. Kemal looked after us very well & I must also give special mention to Jardel who served us in the drawing room. Such a polite person & couldn’t do enough for us, you are very lucky to have him on your team.

Dear Gaden83 Thank you for your review, i am thoroughly glad you enjoyed your afternoon tea with us. It is always a pleasure to receive positive feedback. I will share certainly share this feedback with Kemal, Jardel and the Chef who will all be delighted. Gemma + The Team

Disappointing

Classificação TripAdvisor 2.0/5

tobyb527 Família - Avaliação certificada TripAdvisor

On a positive note, the staff were friendly and front of house were very helpful. Pool a good size and perfect for a morning swim. The hotel states that it is dog friendly but be warned if you bring a dog you are put into a room last decorated in 1970 outside of the main hotel building, we had to change the first room given to us as dank, dirty (particularly the windows and carpet) and smelt of damp. Second room was very, very tired, particularly the bathroom which was like a 1970's hospital facility, taps also all loose from the basin and shower missing parts and no hot water both days which is crazy. When booking, we were informed Breakfast was not included (rather disappointing at £332 for a 2 night stay). When we came to check out we were told that the rate DID include breakfast (we had eaten elsewhere to avoid the £15.50 charge per person) which was ridiculous! This hotel, whilst a beautiful building with lovely grounds, needs updating, there also needs to be a hands on Manager present and visible, he / she was only available at the end of the phone over the 3 days and didn't make an appearance. Last point, please employ someone who can make Hot Chocolate!!! It was undrinkable! We won't be revisiting.

Tearful

Classificação TripAdvisor 1.0/5

Stacey-Ann B Couples - Avaliação certificada TripAdvisor

Had the worst experience at this spa. I had a back, neck and shoulder massage and now I’m in so much pain!! I have bruises all across my shoulders and can’t even lie down without screaming in pain!!! Definitely will not be recommending this to other people!!!

Dear Stacey-Ann B I am sorry to learn of your experience with our Spa and trust that you are now recovered? I am of course greatly concerned by your comments and would be grateful if you would contact me directly at the hotel to provide more detail so I may further investigate. In the meantime, thank you for your feedback. Yours sincerely Andy

Wedding

Classificação TripAdvisor 5.0/5

heatherdL9832HG Couples - Avaliação certificada TripAdvisor

Having recently had our Wedding at the Albrighton Hall Hotel, we would just like to say what a fantastic day we had. We could not have wished for anything better, which resulted in us having a very special day. We would like to thank Sam, Christian, Jamie & the staff for all they did to make it so special. Nothing was too much trouble & we give the venue, food & bedrooms 10 out of 10. Thank you all so very much, it’s a day we will never forget. Heather & Chris Walker

Dear heatherdL9832HG Thank you for taking the time to share the experience of holding your wedding at Albrighton Hall with the Tripadvisor community. Myself and the team were so pleased to read your feedback, and thrilled that you have noted so many individuals for their outstanding guest service. It was our pleasure hosting your wedding day and we hope to welcome to you back in the near future. Best regards Andy

“Not a problem”

Classificação TripAdvisor 3.0/5

Peter f Couples - Avaliação certificada TripAdvisor

Lovely 18th century house. The corporate stamp is indelible now it is a Spa an wedding venue. If visiting on a weekend you will probably be an univited guest at a strangers wedding. I imagine there are some nice rooms available but 3rd floor "Premium" lakeside rooms are lacklustre, no AC and airless with tiny windows and a very dated bathroom. All felt in need of a refresh. Lovely original dining rooms and the dinner was exceptionally good, everything prepared with care and skill by the Chef. ( they should make him a partner otherwise he will be headhunted) The singsong delivery of the corporate script delivered by staff is to say the least, irritating. “Not a problem” is the favourite response to any request, our waitress parped this phrase every time we said anything, why should ordering a dish from the menu be a “problem”? Food good value, room not. Come on Mercure, we know you can do better.

Dear Peter F Thank you for your review and comments following your recent stay. Whilst I am pleased to see there were elements of your stay with us that were enjoyed, I am disappointed to learn that you felt the experience fell short of expectation. Please be assured that your comments will be reviewed with the team and improvements made where possible. We hope to have another opportunity to impress in the near future, Best regards Andy

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 453 comentários 9.3/10 Localização
  • 1.428 comentários 6.1/10 Quarto
  • 1.350 comentários 6.9/10 Serviço
  • 33 comentários 5.8/10 Wifi
  • 947 comentários 4.9/10 Comida
  • 525 comentários 5.3/10 Café da manhã
  • 509 comentários 4.6/10 Limpeza
  • 463 comentários 5.9/10 Centro de Bem-Estar/Spa

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