Mercure Sheffield St Paul's Hotel & Spa 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 662 beoordelingen

Mercure Sheffield St Paul's Hotel & Spa - Image 1
Mercure Sheffield St Paul's Hotel & Spa - Image 2
Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4

Omschrijving

Extras van het hotel

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Onze accommodaties

Hotel locatie

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
Verenigd Koninkrijk

Gps:53.380455, -1.468413

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

THE YARD

De Yard at St. Pauls geeft uw maaltijd meer variatie en serveert moderne Britse gerechten inclusief hoogwaardige steaks en heerlijk bereide verse vis en zeevruchten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  662 beoordelingen

TripAdvisor score  4.0/5  3.774 beoordelingen

Highly recommended

Tripadvisor-waardering 5.0/5

graceq470 Gecertificeerde beoordeling door TripAdvisor

Robin on reception was amazing, gave us free spa and drink vouchers, and was really funny and kind. Also every time we've been there the bar staff are literally the nicest, funniest people. The guy who served us on the 16th Dec had a dark beard and an oversized navy blazer on if that helps identify him for a thumbs-up. Clean hotel, amazing reception area, really relaxing experience.

hard work and silly issues but some great plus points at the Mercure,

Tripadvisor-waardering 2.0/5

jmw1066 Gecertificeerde beoordeling door TripAdvisor

I'm mid way through my stay so may update this but thus far its not great. i was looking to get the all accord membership (at £167 ouch) and use the group for my next years stays. check-in Me: high id like to check in please person on reception: check in isnt until 15:00......... Me: ok... can i leave my bag then? person on reception: certainly sir can i take you name........ your not doe to stay with us.............. Me ok, how about we check the booking ref (shows him a screen shot) person on reception: i cant see it Me : its there (pointing at it) Me: could it be under a different name of the person who booked it? try MR xxxxx Person on reception: ah I see it now that was like pulling teeth, i had to prompt all the way. upon return at 15:00 the next person on reception checked me in and saw my name was down as the guest after all As i wanted to set this chain up as my main one i naturally down loaded all the apps but no one had a clue what the door lock on your phone app was, so another fail. room is massive, clean and really nice. oops tv doesn't work, remote checked and tried switching it on via the tv it self lots of advertisements for this place shows the spa, pool and gym, disappointing that it is £10 extra to use the pool each day. most hotels equipped with a pool don't charge extra. the gym thankfully was well equipped with some top flight kit off to the bar for lunch as the rain is terrible £8:50 for chilli lime whitebait with smoked ketchup it had no chilli, no lime and ordinary ketchup sooooo heated up whitebait and ketchup another 3 nights left so maybe things will improve. bar staff were really nice (even if the whitebait was a disaster) gym is excellent, also they made the bed, sound daft but nowadays hotels use sustainability as a preface for saving money on staff, so was a welcome breath of fresh air to see the bed made for a change room super spacious and clean its just not firering on all cylinders for the level of hotel it pitches it self at for the moment

Dear jmw1066 Thank you for reviewing your recent stay with us at the Mercure Hotel and Spa and brining certain issues to our attention. I will make sure your comments are passed onto the relevant department for them to look into and improve on. We hope you will visit the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

Ok maar al beter geweten

Avis-klantbeoordeling 3.0/5

Jan Gezinnen - ALL bevestigde berichten

Een drink in de bar is niet echt rustig met de andere gasten die roepen, stoelen verzetten, geen geduld hebben. Een brandalarm laat op de avond zonder goede communicatie is niet leuk. Parking korting op Q-park dat altijd voorzien is is vanaf ? Op voorhand te bestellen. Niet leuk als recurring customer, is er nieuw management?

dringend aan vernieuwing toe

Avis-klantbeoordeling 3.0/5

Stephane Zaken - ALL bevestigde berichten

Ik ben over de jaren enkele keren in het hotel geweest. Ooit een mooi nieuw hotel maar volgens mij is er in al de jaren verder niet in geïnvesteerd. De kamers geven dan ook een afgeleefde indruk

Dear Stephane Thank you for taking the time to tell us about your experience at the Mercure Sheffield St Paul's Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Garin Garin Dart General Manager

Heel goed

Tripadvisor-waardering 4.0/5

Eric B Zaken - Gecertificeerde beoordeling door TripAdvisor

Mooi en zeer verzorgd hotel in het centrum van de stad. Vriendelijk ontvangst, prima, grote en schone kamer. Ontbijt uitgebreid. De wifi op de kamer is echt niet goed, in de lobby daarentegen wel goed.

Dear Eric B Thank you for your review. It is always s a pleasure to read that our guests appreciated their stay with us and I hope we can welcome you back again in near future Kind regards Luisa Esposito General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 914 beoordelingen 9.4/10 Locatie
  • 1.491 beoordelingen 5.8/10 Kamer
  • 1.216 beoordelingen 7.7/10 Service
  • 15 beoordelingen 8/10 Wifi
  • 477 beoordelingen 5.4/10 Netheid
  • 415 beoordelingen 7.7/10 Ontbijt
  • 301 beoordelingen 5.8/10 Sfeer
  • 301 beoordelingen 4.7/10 Goede prijs-kwaliteitsverhouding

Mogelijk gemaakt door Trustyou

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