Mercure Sheffield St Paul's Hotel & Spa

Mercure Sheffield St Paul's Hotel & Spa 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.7/5 1.415 beoordelingen

Zien op een kaart

Extras van het hotel

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

ALLSAFE goedgekeurd hotel

Hotel locatie

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
Verenigd Koninkrijk

Gps:53.380455, -1.468413

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Samengevat
Op het terrein
  • Zwembad
  • Restaurant
  • Hotel toegankelijk voor rolstoelen
  • Wellness
  • Airconditioning
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen

THE YARD

De Yard at St. Pauls geeft uw maaltijd meer variatie en serveert moderne Britse gerechten inclusief hoogwaardige steaks en heerlijk bereide verse vis en zeevruchten.

Onze accommodaties

De 163 slaapkamers van het hotel bieden gasten allerlei accommodaties, inclusief 'Privilege'-kamers, ruime suites, kamers met tussendeur en verbeterde toegankelijkheid. Elke kamer beschikt o.a. over airconditioning, draadloos internet en satelliet-tv. Alle slaapkamers voldoen aan de richtlijnen voor een viersterrenhotel, maar sommige suites bieden een prachtig uitzicht over de stad en zijn uitgerust met panoramaramen, zodat gasten van elk detail kunnen genieten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.7/5  1.415 beoordelingen

TripAdvisor score  4.0/5  3.561 beoordelingen

A lot better than expected

Tripadvisor-waardering 4.0/5

edgech Stellen - Gecertificeerde beoordeling door TripAdvisor

We were attending a concert in Sheffield and needed somewhere to stay overnight. As a member of the Mercure club I found a really great deal which was to good to turn down. Then over the past few weeks I have been reading the trip advisor reports and we almost cancelled. First up car park; We used the Q park which is 100m from the hotel and have to say is immaculate and very safe. Can’t see why anybody had a complaint as with the hotel voucher is £15 for 24 hours in a city centre. Check in; We arrived at 12 so the room was not ready, left our case with reception and wandered off for a bite and pint followed by the concert in the city hall. Arrived back around 6 and we were very well looked after by Wictoria (think that was her name). Nothing was too much trouble and she then made our night by saying we had a 3 course evening meal included in our deal which was a nice surprise for the price we paid; The room; We were in a privilege room on the 5th floor which overall was OK. It had everything we expected and with a little bit of extra money (few pictures on the walls) and care could be amazing? Bed was 2 singles together but needed joining together properly and a cover? The shower was excellent just needed a decent clean? The evening meal; Considering it was included was fantastic, the steak was cooked perfectly and the staff grew on us as the evening progressed. Breakfast; Wow - 10 out of 10 - Best buffet we have had in ages So overall could easily be 4.5

Very dissapointing

Tripadvisor-waardering 2.0/5

Ann R Stellen - Gecertificeerde beoordeling door TripAdvisor

First of all we asked for a particular number room ( we had stayed there before ). On arrival at the hotel We were assured that if we had asked for that room we would get it . Although we arrived at 11.00am too early to book in we told reception we would go and have a snack in their bar until our room was ready. When we went to check in I was told that all the rooms had been taken and we then had to ask them to change what they had allocated to us which was not acceptable. In our room the milk that was left for us had three empty sachets left in I can only assume from the previous room occupants. The light on the dressing table does not work. We ordered pizza , we were told that they did not any at all ( I make mine pizza base in minuets )I assume bought in ??? WE asked for ciabatta sandwich they did not have any, My husband ordered a ham, cheese sandwich on white bread it was very stale. Breakfast said continental or English, although the English was plentiful the continental was almost non excitant. Very Very disappointing. To top our disappointing weekend there were asylum seekers milling around staying there. I fear for the staff employment, redundancies if the government take it over fully as the other hotels are doing this.

God morning Ann R, Are you sure that you have the correct hotel? This doesn't sound anything like our hotel. We certainly don't have asylum seekers staying at property and never have had. Please contact me directly to discuss as i think you have reviewed the wrong hotel. Many thanks Best regards Garin

Avis-klantbeoordeling 2.0/5

Stephane Zaken - ALL bevestigde berichten

verouderde kamers, twee maal dat zijn kaartje niet meer werkte; eerste keer 's nachts en niemand aan de receptie. tweede keer na het ontbijt. prijs / kwaliteit niet goed. Voor £ 175 verwacht ik meer.

Geachte Stephane H., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Mercure Sheffield St Paul's Hotel & Spa. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Mercure, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Yours Hoogachtend, Garin Garin Dart General Manager

Heel goed

Tripadvisor-waardering 4.0/5

Eric B Zaken - Gecertificeerde beoordeling door TripAdvisor

Mooi en zeer verzorgd hotel in het centrum van de stad. Vriendelijk ontvangst, prima, grote en schone kamer. Ontbijt uitgebreid. De wifi op de kamer is echt niet goed, in de lobby daarentegen wel goed.

Dear Eric B Thank you for your review. It is always s a pleasure to read that our guests appreciated their stay with us and I hope we can welcome you back again in near future Kind regards Luisa Esposito General Manager

Beste hotel in Sheffield

Tripadvisor-waardering 5.0/5

ftv2015 Zaken - Gecertificeerde beoordeling door TripAdvisor

Reeds enkele keren in Sheffield geweest en dit is absoluut het beste hotel daar. Mooi gelegen in het oude centrum. De kamers zijn ruim en we hadden een privilege kamer op de vijfde étage met gratis drankjes in de minibar, nespressomachine en thee. Ook het ontbijt was een buffet met ruime keuze. Personeel is super vriendelijk en behulpzaam. We komen hier zeker terug.

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was very pleased to read your great feedback and I do sincerely hope we can welcome you again in the future. Best Regards Luisa Esposito General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.078 beoordelingen 9/10 Locatie
  • 1.979 beoordelingen 5.3/10 Kamer
  • 1.609 beoordelingen 6.5/10 Service
  • 25 beoordelingen 7/10 Wifi
  • 908 beoordelingen 5.7/10 Comfort
  • 728 beoordelingen 4.4/10 Netheid
  • 610 beoordelingen 4.8/10 Voorzieningen
  • 578 beoordelingen 7.2/10 Ontbijt

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