Mercure Exeter Southgate Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 634 أراء

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Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

نظام تحديد المواقع العالمي (GPS):50.720332, -3.528424

الهاتف
فاكس +44 1392 413549

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  634 أراء

تقييم TripAdvisor  3.8/5  3,196 أراء

2024 شهادة تميّز

Nice stay

ملاحظة Tripadvisor 5.0/5

Dean A تقييم TripAdvisor المعتمد

Doing some work across south Devon, I stayed her for a few nights. The location was ideal, the rooms clean and tidy and staff were friendly and professional. Didn’t have chance to try the pool or the restaurant but hopefully will of I’m in the area agaim

Disappointing to have to pay for swimming pool

ملاحظة Tripadvisor 3.0/5

annapF1851DS تقييم TripAdvisor المعتمد

We chose this hotel because our children love to swim, so we decided to treat ourselves to this nice hotel as it was our older daughter's birthday. It was only on arrival that we found out that hotel guests are charged £10 per adult, per swim, to use the pool! (Kids were free with a paying adult, but not allowed to go in by themselves). I have never stayed in a hotel where guests are charged for the pool before. The kids were disappointed as they had wanted to swim twice a day, but at £20 per swim for the family, that wasn't going to happen! They were also disappointed not to be allowed to use the jacuzzi, which was only bath temperature. The rooms were comfortable enough, although the air conditioning didn't work and the windows didn't open, so it was quite stuffy and hot, especially after showering. Conditioner was not provided in the room, which surprised me (just shampoo and body wash). You had to ask for it at reception. We opted not to have breakfast at the hotel as we didn't feel it would be good value for money based on the poor reviews (It would have been £60 extra per day for our family of 4). We went out to the excellent Chandos deli nearby instead, for pastries and coffee. The hotel's location is great, right next to the Roman Wall and really close to the cathedral green. But overall this felt like a hotel trying to cut costs wherever possible.

5 star

ملاحظة Tripadvisor 5.0/5

Kate S تقييم TripAdvisor المعتمد

Fantastic hotel 5 star ⭐️ had a wonderful one night stay to get away. Alice on reception was wonderful very friendly & professional she made our stay even more special, nothing was too much trouble for her. She is an asset to your hotel chain and I hope she gets recognised for her hard work & excellent customer service. She shines bright above & beyond. All the staff at the hotel were amazing and very friendly. Room was fabulous & breakfast very tasty! Thank you we will ge back 😊

Good stay

ملاحظة Tripadvisor 4.0/5

Colm H المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Good hotel located centrally in Exeter. Checkin was swift. Room looked recently refurbished and was clean and well equipped. Service at the bar was OK. Very limited daytime menu and hours very short for evening food. Breakfast was adequate. Neither wowed.

For the price being charged, the bedrooms are in desperate need of redecoration and refurbishment

ملاحظة Tripadvisor 3.0/5

Karen91K تقييم TripAdvisor المعتمد

We have stayed at this hotel many times in the past but at our recent stay standards had most certainly dropped. The hotel is now very tired and in desperate need of redecoration and refurbishment. Our room had damage to all furniture. Drawers not opening, chips on units, curtains not attached to the rail in parts, dirty carpet, stained chairs, chipped paintwork on all walls and doors. The bathroom had a spot light hanging out of the ceiling, badly chipped/damaged surfaces and part of the shower/bath tap was missing. The windows have been screwed shut with unsightly pieces of wood. This hasn't really been done for a safely reason as the windows all have retainers on them so they don't open too far, but more for the reason that the wood of the windows is now very rotten and I wouldn't trust them not to fall out without the extra wood and screws holding them together. Even the outside window ledges are crumbling away. There is air conditioning but the instructions/diagram on the wall did not match the complicated control panel that you have in front of you. Therefore it was impossible to operate. Our room was also very dusty which I did report to reception. Check-in was not good. Nothing was explained to us. I had to go back to reception later to find out about dinner timings and also to find out about the gym and pool. I was very shocked to find out that there was an extra cost of £10 per person for residents of the hotel to use the pool. This had never been the case in the past. In the restaurant there are stains down many of the walls where food has been spilt and not cleaned up. As a positive, the food we ate in the restaurant/bar was very good. Also all restaurant and bar staff that we encountered were very cheerful and helpful.

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جميع فنادقنا في Exeter

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.