Mercure Paignton Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,499 أراء

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Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

نظام تحديد المواقع العالمي (GPS):50.4375, -3.5578

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,499 أراء

تقييم TripAdvisor  3.9/5  314 أراء

Great hotel but veg food limited

ملاحظة Tripadvisor 5.0/5

Amarpreet R تقييم TripAdvisor المعتمد

Lovely hotel, well located and nice decor. Great that it’s dog friendly. Good buffet breakfast. We found all staff to be great. It’s our second trip in a year and both times we have been particularly impressed by Simarjeet. He advised us so well on local sightseeing and always goes the extra mile. We were so pleased to see that he’s still working here as we returned after 11 months. The only thing I would say is that vegetarian dinner menu is limited. There was risotto which was excluded as my husband doesn’t have mushroom. This only left the margherita pizza which lacked in flavour.

Not as good as expected

ملاحظة Tripadvisor 3.0/5

James S تقييم TripAdvisor المعتمد

Hotel and rooms were very good and well decorated. Located on the sea front. Service was very friendly. Menu was very limited and food unimaginative and not cooked as per request. Range of drinks not great. Experience doesn't match expectation. Overall, OK but won't return.

Dear K6487EMjamess Thank you for your review. We're pleased to hear that you found our hotel and rooms well decorated and enjoyed our sea front location. It's also good to know that you experienced friendly service. However, we apologise for the limited menu, unimaginative food, and the range of drinks not meeting your expectations. We regret that your experience did not match what you had hoped for. Your feedback is valuable to us, and we will use it to improve our offerings. We hope you might reconsider and give us another chance in the future. With best wishes Jason

Marvellous Mercure

ملاحظة Tripadvisor 5.0/5

Sarah B تقييم TripAdvisor المعتمد

Stayed in a Privilege Sea View room for 2 nights. Room was lovely, bathroom pristine & new, bed was absolutely enormous! Staff were friendly & breakfast was very tasty, with a good selection to choose from. Not that much to do around the hotel other than fun on the slot machines, ice creams & a drink in the couple of pubs nearby. Caught the train into Torquay, only 4 minutes, £19 return for 2. Can't fault the hotel at all.

Dear sarahbD7373VE Thank you for your wonderful review of the Marvellous Mercure. We're delighted to hear that you enjoyed your stay in the Privilege Sea View room and found the room lovely, the bathroom pristine, and the bed enormous. It's great to know that our friendly staff and tasty breakfast with a good selection added to your positive experience. We appreciate your feedback regarding the limited activities around the hotel. However, we're glad you had fun with the slot machines, enjoyed ice creams, and visited the nearby pubs. It's also good to hear that you found the train journey to Torquay convenient and affordable. Thank you for choosing to stay with us, and we hope to welcome you back in the future. With best wishes Jason

What should have been a very enjoyable time became less so...

ملاحظة Tripadvisor 2.0/5

PrinceAlbert1965 تقييم TripAdvisor المعتمد

We have just returned from a 2 night stay at the Mercure Hotel, Paugnton. We were there with 2 friends to celebrate a Birthday and a Wedding Anniversary. First impressions were good, and the staff were courteous and helpful at all times. We booked dinner for the first evening. The menu is not extensive and we were surprised and very disappointed to be told that three of the dishes were off, and a fourth had changed from plaice to sea bass. The next morning, I went to reception and explained that before booking the restaurant for the second evening I wanted to know if the menu was complete. The receptionist checked with the head chef and I was assured it was, and I booked a table. You can imagine our second displeasure to discover again the gammon was off, the lamb had become chicken, and the plaice was still sea bass! After dinner, three of us decided to have a digestif. We each ordered a brandy. We then opted for a second round, only to be told that there was only one single measure left. The hotel cellar had completely run out of all brandy. This is outrageous. ,, The rooms were excellent and immaculate. But we were melting, as neither of us, nor the staff were able to reduce the temperature to comfortable levels. Consequently neither us, nor ur friends sleep well. Unfortunately, the benefits of the hotel were significantly outweighed by the unmitigated disasters in the restaurant and bar. Our celebrations with dear friends will be remembered for the wrong reasons.

Dear PrinceAlbert1965 Thank you for your detailed feedback. We sincerely apologise for the issues you encountered during your stay, particularly with the restaurant and bar. It's disappointing to hear that the menu changes and lack of brandy affected your celebrations. We will address these concerns with our culinary and bar teams to ensure better service in the future. We're glad that you found the rooms excellent and immaculate, but we regret the discomfort caused by the room temperature. Your comments are invaluable to us, and we will work on improving these aspects to provide a more enjoyable experience for our guests. We hope you might consider giving us another chance to make your stay truly memorable for the right reasons. With best wishes Jason

Should be great but let itself down badly

ملاحظة Tripadvisor 3.0/5

Roam54737377615 Friends getaway - تقييم TripAdvisor المعتمد

We were a group of four, celebrating a birthday and and a wedding anniversary. We had many positives about the hotel. It's situation, attractiveness, room quality, breakfast, cleanliness and courteous staff. What should have been a great experience ended up a disappointment, Firstly. The evening restaurant experience for our two nights was very poor. The menu is fairly limited but we told at the table that the gammon, cassoulet and fish chips were off and the fish dish of plaice had been replaced by sea bass, The next morning reception said, after speaking to the head chef, that the kitchen would be restocked and all would be available so we rebooked the restaurant. At the table this time we were told the gammon was still off. The lamb rump dish had now changed to chicken! The plaice was still sea bass, After the meal three of the party had a single brandy. Two of us wanted a second brandy. Only one drink arrived because, we were told, the hotel had totally run out of all types of brandy. This experience is not acceptable. The only message from this is to enjoy the hotel facility but avoid the restaurant in the evening. Secondly. The bedrooms were great but stiflingly hot. I was unable to lower the temperature (23,5C at 6am) despite the heating being turned off. We slept poorly. A member off staff tried but was also unable to make any adjustment to the temperature. There are no opening windows so we had to resort to wedging the door open with a case. We would love to go back but sadly these negative experiences outweigh everything that was good, (and what was good was really good) so we won't be going. Sadly our memories of the Mercure Paignton will all be for the wrong reasons.

Dear Roam54737377615 Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found many aspects of our hotel to your liking, including its location, room quality, breakfast, cleanliness, and the courteousness of our staff. We sincerely apologise for the issues you encountered during your evening dining experiences. It is disappointing to learn that the menu changes and lack of availability of certain dishes and drinks negatively impacted your stay. We will address these concerns with our kitchen and bar teams to prevent such occurrences in the future. We also regret the discomfort caused by the room temperature and the inability to adjust it. Your feedback regarding the heating system and lack of ventilation is noted, and we will investigate ways to improve this aspect of our service. We understand your decision not to return, but we hope you might reconsider in the future. We are committed to making improvements based on your valuable feedback and would love the opportunity to provide you with a better experience. Thank you again for your comments. With best wishes Jason

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Paignton

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.