Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating 4.1/5 6,612 reviews

ALLSAFE approved hotel

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Mercure Blackburn Dunkenhalgh Hotel & Spa
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+ 21 Services

Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 250 guests

  • Spa facilities offering a range of treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (nearby)Paying
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 15 Meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road
Clayton Le Moors Lancashire
BB5 5JP blackburn
united kingdom

Tel: +441254303400

Fax: (+44)1254/872230

Check-in from 14h00

Check out up to 12h00

  • By plane

    BLACKPOOL At 57.6km / 35.79 miles

  • By plane

    LEEDS At 93.7km / 58.23 miles

  • By plane

    MANCHESTER At 43.8km / 27.22 miles

  • By train

    ACCRINGTON At 3.1km / 1.93 miles

GPS :53.768386, -2.39473

Our accommodation(s)

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Double or Twin Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilège double or twin room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft

Classic Single room with en suite facilities

  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Family room

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

CAMEO RESTAURANT

Type of cuisine: International

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAMEO BAR

Non contractual photo

The Cameo Bar serves light snacks in an informal setting. An excellent selection of wine and beer is available both by the glass and by bottle.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPA NATUREL

Non contractual photo

The leisure club offers a relaxing atmosphere and serves light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 370

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Blackburn Dunkenhalgh Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,612 reviews

Super staff

Customer review rating 5.0/5

Duncan F. Couples - 12/04/2021 Confirmed reviews ALL

Have stayed here twice recently , as our home was undergoing extensive renovations. Both rooms were spacious , and newly refurbished. Staff could not have been more helpful , and showed their caring and professional side when my wife suffered a medical emergency.

Dear Duncan F., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Long stay!

Customer review rating 4.0/5

Christina Y. Solo - 07/04/2021 Confirmed reviews ALL

I have been staying at Dunkenhalgh for months now; I have enjoyed my stay and the staff are great! There are issues with the water leak in the bathroom- we knew that for a long; despite this, I am happy to stay in the same room. Housekeeping can be variable; bins/ tea, coffee, milk/ cleanliness...requires chasing up sometimes, occasionally I have to chase up my email request... but overall, I am very happy with my stay and will continue to stay for another few months, I think! x

Dear Christina Y., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will look to improve regularity of housekeeping visits and once Maintenance are back on duty will prioritise the bathroom works. Thank you again for sharing your experience, and we hope your future stays will meet your expectations. Sincerely, Ivan Lynch General Manager 01…00 h6…

Overnight business trip

Customer review rating 4.0/5

Anonymous Business - 05/04/2021 Confirmed reviews ALL

Given current lockdown restrictions my hotel stay was fine. The evening meal via room service was ok and breakfast was ready before the collection time which suited me as I was early too. The room I stayed looked to be recently refurbished and was comfortable. However, there was no documentation to provide reception telephone number or services. There was also dust on the drawer doors which made me question how recently the room had been cleaned. However the bathroom was clean and the shower was nice and hot.

Dear Claire L., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Well locati

Customer review rating 4.0/5

S. Couples - 04/04/2021 Confirmed reviews ALL

Difficult in these times but it was satisfactory

Dear Peter S., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Very good stay

Customer review rating 5.0/5

Ronald C. G. L. Business - 03/04/2021 Confirmed reviews ALL

Considering the conditions caused by the covid virus I was treated very well

Dear Ronald L., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Well Located

Customer review rating 4.0/5

S B. Business - 03/04/2021 Confirmed reviews ALL

Good except breakfast !! which I thought as my dinner would be broughgt top my room didnt realisr I had to collect it so missed it ... really think instant coffee not good enough ...

Dear sally B., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good location.

Customer review rating 3.0/5

Donna Business - 01/04/2021 Confirmed reviews ALL

I have now stayed at this hotel several times and found it easy to find and quite comfortable. Staff are pleasant and helpful. The menu is very limited and at times the food is not very hot when it arrives at your room. On one occasion the staff member placed the food, not on a tray on the floor rather than handing it to me.

Dear Donna, Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are looking to add some additional specials to the menu mid-week prior to a new menu introduction next month. We do try and get food delivered as quickly as possible, some rooms are a considerable distance from the kitchen but every effort will be made to ensure improvement on points raised. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Lynch General Manager 01…00 h6…

Good stay in difficult circumstances

Customer review rating 5.0/5

M W. Solo - 28/03/2021 Confirmed reviews ALL

I had to stay in the area to help clear my late parents' house. Although the circumstances of my visit were difficult, the hotel stay was made very easy through the pleasant, attentive and helpful manner of all the staff I met and the comfortable room I was given.

Dear Mark W., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Perfect for every occasion.

Customer review rating 5.0/5

Adam S. Business - 26/03/2021 Confirmed reviews ALL

Lovely spacious rooms and friendly staff.

Dear Adam S., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have the time we would appreciate you sharing your excellent experience on Trip Advisor. If not we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott
Customer review rating 3.0/5

Ng Business - 25/03/2021 Confirmed reviews ALL

Check in was a nightmare grilled twice re business trip even though booked over the phone and confirmed everything. Was told no leisure rooms but a family with a young baby were staying there and checked in a little after us! Room was ok towel rail in bathroom didn’t work. Obviously had been just painted as paint all over light and writ h fittings and door handles flaked paint all over the path outside the window you looked out. Food was like plain food for breakfast like cardboard and not enjoyable. Dinner was ok but lacked flavour. Overall accommodation was nice but had a walk around before dinner and place needs a lot of work doing to it.

Dear Matthew G., Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to hear that comments had not been placed on your reservation confirming that you are travelling for work purposes. As you can understand it is a difficult time at the moment and the team have a procedure to follow upon check in. Please not that the hotel is not only open for key and essential workers but various other reasons within the government guidelines including those unable to return to their place of residence for safety reasons. I will pass your feedback regarding the hotel maintenance and meals to the relevant department to ensure they are looked into and resolved. Kind regards, Elisha Scott

Site Visit

Customer review rating 5.0/5

Andy D. Business - 22/03/2021 Confirmed reviews ALL

Great service from the team (as usual) and attention to detail second to none.

Dear Andy D., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have the time we would appreciate you sharing your excellent experience on Trip Advisor. If not we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good Old Fashioned Service

Customer review rating 4.5/5

Willie D. Business - 19/03/2021 Confirmed reviews ALL

Excellent COVID discipline Rooms comfortable Very good breakfast under the circumstances Very friendly service

Dear William D., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have the time we would appreciate you sharing your excellent experience on Trip Advisor. If not we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

good stay

Customer review rating 5.0/5

Vishal Solo - 15/03/2021 Confirmed reviews ALL

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Dear Vishal P., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have the time we would appreciate is your could share your experience on Trip Advisor if not we thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Work stay

Customer review rating 4.0/5

Anonymous Business - 13/03/2021 Confirmed reviews ALL

Comfortable hotel although a little cold. Room took a while to heat up but was fine once it had. Friendly, helpful staff

Dear Natalie C., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, if you have the time we would appreciate if you could share your great feedback on Trip Advisor. We hope your next visit will be as pleasant as the previous one Sincerely, Elisha Scott

Nice room and Service

Customer review rating 4.0/5

Anonymous Business - 09/03/2021 Confirmed reviews ALL

Room was nice and the service was good. However the buildings seem tired and there was a lack of selection for dinner.

Dear Luke P., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott
Customer review rating 4.5/5

Steven L. Families - 08/03/2021 Confirmed reviews ALL

Very nice but because of current situation through out the world could not enjoy properly but when the time comes will go back

Dear Steven l., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, if you have the time we would appriciate if you could share your feedback through Trip Advisor if not we hope to see you again in the future. Sincerely, Elisha Scott

Average

Customer review rating 2.5/5

Graham N. Business - 04/03/2021 Confirmed reviews ALL

Comfy bed but the hotel is tired. Chairs were stained and some lights were not working in the bathroom including the one in the shower. The shower temperature was erratic from scalding hot to cold. I did not expect to have to pay for car parking in addition to the room cost but this charge was waived. The location was good for work but I would not stay here by choice.

Dear Graham N., Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Good stay

Customer review rating 5.0/5

Angela Couples - 03/03/2021 Confirmed reviews ALL

We stayed here as whilst we attended a family funeral nearby. room and food lovely

Dear Ralph F., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback, we are glad to hear that you enjoyed the food during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, if you have the time we would appreciate if you could share your great feedback on Trip Advisor. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

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