Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Name: Mercure Blackburn Dunkenhalgh Hotel & Spa
Address: BLACKBURN, BB5 5JP, UNITED KINGDOM
Telephone: (+44)1254/303400
Rating: 4.1

Customer review rating 4.1/5 6,612 reviews

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Mercure Blackburn Dunkenhalgh Hotel & Spa

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+ 21 Services

Mercure Blackburn Dunkenhalgh Hotel & Spa

Hotel for travellers looking for local and authentic experiences

The Mercure Blackburn Dunkenhalgh Hotel & Spa is set inside a beautiful 700-year-old country manor house. The building retains many of its original features, including turrets, porticos and a vast staircase; the hotel was completely refurbished in 2020. Set amongst the iconic Lancashire countryside with its own extensive landscaped grounds, Dunkenhalgh Hotel is perfect for a relaxing break. The spa offers a full range of professional treatments, an impressive heated indoor pool and modern fitness centre.

The countryside of the Blackburn area surrounds this hotel. Guests looking to unwind in tranquil natural surroundings can enjoy a visit to the outstandingly beautiful Trough of Bowland, which is located just 20 miles away from the hotel. This hotel boasts luxurious, traditional décor throughout, making it a great location for any wedding reception or special event. The banquet hall can accommodate up to 250 guests who can enjoy use of the hotel's excellent facilities during their visit.

Set in 17 acres of glorious parkland, this 4-star hotel is in a 700-year-old building with restored original features. A number of tourist attractions are in easy reach including the Trafford Centre, Chester Zoo and Blackpool Pleasure Beach.

Hotel extras

700 year-old country manor retaining its original features
14 meeting rooms holding up to 400 guests
Indoor heated pool and gym facilities
Popular wedding reception destination for up to 250 guests
Spa facilities offering a range of treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / IroningPaying
Beauty salonPaying
Porter
Concierge

Indoor heated pool
Thalassotherapy centre (nearby)Paying
Fitness centre
Well-being
- Jacuzzi
- Massage (Paying)
- Sauna
- Solarium (Paying)

BreakfastPaying
1 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

15 Meeting room(s)
Conventions hotel
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Parking
Restaurant
Accessibility for people with reduced mobility
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

On site

Hotel Car Park(Extra)

On site

1 Bar(s)
1 Restaurant(s)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Room service
- Cold snacks
- Hot meals

Spa - Fitness Centre
Covered

Spa - Fitness Centre
Swimming pool - Pool

Covered

14 Meeting room(s)

14 Meeting room(s)

- 175 rooms
- 3 floors
- 3 rooms for people with reduced mobility
- 77 connecting rooms
- 77 family rooms
- Concierge
- Porter

Hotel informations
- 175 rooms
- 3 floors
- 3 rooms for people with reduced mobility
- 77 connecting rooms
- 77 family rooms
Services available at reception
- Concierge
- Porter

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road
Clayton Le Moors Lancashire
BB5 5JP blackburn
united kingdom

Tel: +441254303400

Fax: (+44)1254/872230

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
BLACKPOOL At 57.6km / 35.79 miles
By plane
LEEDS At 93.7km / 58.23 miles
By plane
MANCHESTER At 43.8km / 27.22 miles
By train
ACCRINGTON At 3.1km / 1.93 miles

GPS :53.768386, -2.39473

Our accommodation(s)

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

Rooms (6)

Classic double or twin room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Double or Twin Room

Max. number of persons: 2
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilège double or twin room

Max. number of persons: 2
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic room with 2 Double Beds

Max. number of persons: 4
Area: From 30 m² / 323 sq ft

Classic Single room with en suite facilities

Max. number of persons: 1
Area: From 13 m² / 140 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic Family room

Max. number of persons: 3
Area: From 27 m² / 291 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Rooms

Our restaurants and bars

CAMEO RESTAURANT

Type of cuisine: International

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Dinner

18:30 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CAMEO BAR

The Cameo Bar serves light snacks in an informal setting. An excellent selection of wine and beer is available both by the glass and by bottle.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

SPA NATUREL

The leisure club offers a relaxing atmosphere and serves light snacks.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 15
Maximum size: 370 m²
Maximum capacity: 400 people
Maximum banquet capacity: 250 people

Find out more

Super staff

Duncan F. Couples - 12/04/2021 Confirmed reviews ALL

Have stayed here twice recently , as our home was undergoing extensive renovations. Both rooms were spacious , and newly refurbished. Staff could not have been more helpful , and showed their caring and professional side when my wife suffered a medical emergency.

Dear Duncan F., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Long stay!

Christina Y. Solo - 07/04/2021 Confirmed reviews ALL

I have been staying at Dunkenhalgh for months now; I have enjoyed my stay and the staff are great! There are issues with the water leak in the bathroom- we knew that for a long; despite this, I am happy to stay in the same room. Housekeeping can be variable; bins/ tea, coffee, milk/ cleanliness...requires chasing up sometimes, occasionally I have to chase up my email request... but overall, I am very happy with my stay and will continue to stay for another few months, I think! x

Dear Christina Y., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will look to improve regularity of housekeeping visits and once Maintenance are back on duty will prioritise the bathroom works. Thank you again for sharing your experience, and we hope your future stays will meet your expectations. Sincerely, Ivan Lynch General Manager 01…00 h6…

Overnight business trip

Anonymous Business - 05/04/2021 Confirmed reviews ALL

Given current lockdown restrictions my hotel stay was fine. The evening meal via room service was ok and breakfast was ready before the collection time which suited me as I was early too. The room I stayed looked to be recently refurbished and was comfortable. However, there was no documentation to provide reception telephone number or services. There was also dust on the drawer doors which made me question how recently the room had been cleaned. However the bathroom was clean and the shower was nice and hot.

Dear Claire L., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Well locati

S. Couples - 04/04/2021 Confirmed reviews ALL

Difficult in these times but it was satisfactory

Dear Peter S., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Very good stay

Ronald C. G. L. Business - 03/04/2021 Confirmed reviews ALL

Considering the conditions caused by the covid virus I was treated very well

Dear Ronald L., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Well Located

S B. Business - 03/04/2021 Confirmed reviews ALL

Good except breakfast !! which I thought as my dinner would be broughgt top my room didnt realisr I had to collect it so missed it ... really think instant coffee not good enough ...

Dear sally B., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good location.

Donna Business - 01/04/2021 Confirmed reviews ALL

I have now stayed at this hotel several times and found it easy to find and quite comfortable. Staff are pleasant and helpful. The menu is very limited and at times the food is not very hot when it arrives at your room. On one occasion the staff member placed the food, not on a tray on the floor rather than handing it to me.

Dear Donna, Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are looking to add some additional specials to the menu mid-week prior to a new menu introduction next month. We do try and get food delivered as quickly as possible, some rooms are a considerable distance from the kitchen but every effort will be made to ensure improvement on points raised. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Lynch General Manager 01…00 h6…

Good stay in difficult circumstances

M W. Solo - 28/03/2021 Confirmed reviews ALL

I had to stay in the area to help clear my late parents' house. Although the circumstances of my visit were difficult, the hotel stay was made very easy through the pleasant, attentive and helpful manner of all the staff I met and the comfortable room I was given.

Dear Mark W., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Perfect for every occasion.

Adam S. Business - 26/03/2021 Confirmed reviews ALL

Lovely spacious rooms and friendly staff.

Dear Adam S., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have the time we would appreciate you sharing your excellent experience on Trip Advisor. If not we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Ng Business - 25/03/2021 Confirmed reviews ALL

Check in was a nightmare grilled twice re business trip even though booked over the phone and confirmed everything. Was told no leisure rooms but a family with a young baby were staying there and checked in a little after us! Room was ok towel rail in bathroom didn’t work. Obviously had been just painted as paint all over light and writ h fittings and door handles flaked paint all over the path outside the window you looked out. Food was like plain food for breakfast like cardboard and not enjoyable. Dinner was ok but lacked flavour. Overall accommodation was nice but had a walk around before dinner and place needs a lot of work doing to it.

Dear Matthew G., Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to hear that comments had not been placed on your reservation confirming that you are travelling for work purposes. As you can understand it is a difficult time at the moment and the team have a procedure to follow upon check in. Please not that the hotel is not only open for key and essential workers but various other reasons within the government guidelines including those unable to return to their place of residence for safety reasons. I will pass your feedback regarding the hotel maintenance and meals to the relevant department to ensure they are looked into and resolved. Kind regards, Elisha Scott

Site Visit

Andy D. Business - 22/03/2021 Confirmed reviews ALL

Great service from the team (as usual) and attention to detail second to none.

Dear Andy D., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have the time we would appreciate you sharing your excellent experience on Trip Advisor. If not we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good Old Fashioned Service

Willie D. Business - 19/03/2021 Confirmed reviews ALL

Excellent COVID discipline Rooms comfortable Very good breakfast under the circumstances Very friendly service

Dear William D., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have the time we would appreciate you sharing your excellent experience on Trip Advisor. If not we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

good stay

Vishal Solo - 15/03/2021 Confirmed reviews ALL

Dear Vishal P., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have the time we would appreciate is your could share your experience on Trip Advisor if not we thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Work stay

Anonymous Business - 13/03/2021 Confirmed reviews ALL

Comfortable hotel although a little cold. Room took a while to heat up but was fine once it had. Friendly, helpful staff

Dear Natalie C., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, if you have the time we would appreciate if you could share your great feedback on Trip Advisor. We hope your next visit will be as pleasant as the previous one Sincerely, Elisha Scott

Nice room and Service

Anonymous Business - 09/03/2021 Confirmed reviews ALL

Room was nice and the service was good. However the buildings seem tired and there was a lack of selection for dinner.

Dear Luke P., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Steven L. Families - 08/03/2021 Confirmed reviews ALL

Very nice but because of current situation through out the world could not enjoy properly but when the time comes will go back

Dear Steven l., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, if you have the time we would appriciate if you could share your feedback through Trip Advisor if not we hope to see you again in the future. Sincerely, Elisha Scott

Average

Graham N. Business - 04/03/2021 Confirmed reviews ALL

Comfy bed but the hotel is tired. Chairs were stained and some lights were not working in the bathroom including the one in the shower. The shower temperature was erratic from scalding hot to cold. I did not expect to have to pay for car parking in addition to the room cost but this charge was waived. The location was good for work but I would not stay here by choice.

Dear Graham N., Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Good stay

Angela Couples - 03/03/2021 Confirmed reviews ALL

We stayed here as whilst we attended a family funeral nearby. room and food lovely

Dear Ralph F., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback, we are glad to hear that you enjoyed the food during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, if you have the time we would appreciate if you could share your great feedback on Trip Advisor. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Our most recent 20 reviews