开罗萨尔瓦多博格诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,441 评论

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开罗萨尔瓦多博格诺富特酒店 - Image 1
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3 Saraya El Gezira street, Zamalek, 11211 开罗, 埃及

描述

酒店其他优惠

  • 健身中心和室外泳池

  • 按摩浴缸和健康水疗设施

  • 屋顶露台，可俯瞰尼罗河

  • 距开罗塔 10 分钟步程

  • 距开罗机场 30 分钟车程

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酒店位置

开罗萨尔瓦多博格诺富特酒店

3 Saraya El Gezira street, Zamalek
11211 开罗
埃及

GPS:30.04441, 31.22604

电话
传真 +20 2 27356724

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,441 评论

TripAdvisor 评级  4.1/5  1,796 评论

卓越奖 2025

Missing points stay

Tripadvisor 评级 1.0/5

a_elhaiwan 经 TripAdvisor 认证的评论

In August 2025 , I was staying at Novotel Cairo el borg, The reservation was for 2 rooms double occupancy an for 2 nights , Dispite few problems faces during the stay , but it’s okay never mind, But the problem I am reviewing because of it , is after checking out , and as for my loyalty program Accor , the points must be credited to my account as the total amount of the 2 rooms paid ( this is as the terms of the program ) But the points was added for 1 room only. I have contacted Mr Osama Yousef reservations manager and he promised he will solve the problem , I asked him to send me the total invoice for the stay , but he didn’t , unfortunately, with no professionality , he ignore my calls and WhatsApp messages . I don’t know how this attitude came from responsible person Representing the hotel . I am asking for my rights, I am not asking for complimentary . I will not compromise on my rights. My email holding the Accor account : Ayman@ihcg-corp.com My loyalty membership number : 308103464094810 0

The Nile at your feet

Tripadvisor 评级 5.0/5

solanna 经 TripAdvisor 认证的评论

Beautiful hotel, with the best view of the Nile. Excellent breakfast, very friendly staff and very spacious rooms. They even provided us with breakfast boxes when we had to leave early in the morning for Alexandria

Dear Solanna, Thank you for your wonderful feedback and for choosing Novotel Cairo El Borg. We are pleased to hear that you enjoyed the stunning views of the Nile, our spacious accommodations, and the excellent breakfast provided by our attentive staff. Your satisfaction is our priority, and we are glad to have met your needs during your stay. Best regards, Novotel Cairo El Borg

😍😍😍😍😍😍😍😍😍

Tripadvisor 评级 5.0/5

Road65027883997 经 TripAdvisor 认证的评论

I go to the hotel with my friends . I very enjoyed it I want to thanks for Miss AYA and his team and room is clean so I happy 😊

Dear Road65027883997, Thank you for your enthusiastic review and for choosing Novotel Cairo El Borg for your stay. We are pleased to hear that you and your friends enjoyed your time with us and that Miss Aya and her team contributed positively to your experience. Your feedback regarding the cleanliness of your room is greatly appreciated. Best regards, Novotel Cairo El Borg

Bad start

Tripadvisor 评级 1.0/5

Freedom51096494830 经 TripAdvisor 认证的评论

After a long flight and an exhausting night, I expected to rest upon arriving at my room. Instead, ongoing maintenance work with loud drilling and hammering made this impossible. Despite contacting the front desk twice, nothing was done to resolve the issue. This was an extremely frustrating and disappointing way to begin my trip.

Dear Freedom51096494830, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Cairo El Borg. I sincerely apologize for the inconvenience you experienced due to the maintenance work occurring during your visit. We understand how important a restful environment is after a long journey, and it is regrettable that we fell short in this regard. Your comments have been noted, and we will address this matter with our team to enhance our guest experience in the future. Best regards, Abdellatif Gebril General Manager

Rude staff. Dirty hotel.

Tripadvisor 评级 1.0/5

docarva 经 TripAdvisor 认证的评论

The check-in process was confusing, and the front desk staff were rude — at one point they even raised their voices at us. We had requested rooms with Nile view and did not get them. Aside from that, most of the hotel staff are polite — except for the front desk team. In my room, there was a blood stain on the bed sheet, which is completely unacceptable. The Pringles in the minibar was already opened, which is also unacceptable. The shower has no water pressure and the water is not hot at all — it’s only lukewarm. So if you spend the whole day out and expect a warm, relaxing shower when you return, you won’t get it. The hairdryer feels like a toy and doesn’t dry anything. Overall, this is a very average hotel and not worth the price. The only good thing is the location.

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其他网络用户评价我们的酒店

  • 1,046 评论 9.2/10 位置
  • 1,318 评论 8.3/10 房间
  • 2,211 评论 9.3/10 服务
  • 22 评论 5/10 上网
  • 1,005 评论 8.9/10 早餐
  • 593 评论 8.7/10 清洁度
  • 382 评论 6/10 舒适度
  • 248 评论 6.1/10 设施

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