开罗机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 716 评论

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Po Box 8 Cairo Airport, Sheraton Al Matar, Cairo Governate, 11776 开罗, 埃及

描述

酒店其他优惠

  • 24 小时免费机场穿梭巴士

  • 2 个游泳池

  • 免费无线网络

  • 10 间可灵活调整的会议室

  • 健身中心

我们的客房

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酒店位置

开罗机场诺富特酒店

Po Box 8 Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 开罗
埃及

GPS:30.120944, 31.403

电话
传真 +20 2 22693530

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  716 评论

TripAdvisor 评级  3.8/5  2,488 评论

Good airport hotel

Tripadvisor 评级 5.0/5

Paul C 经 TripAdvisor 认证的评论

Stayed here after arrival and before i flew home. Everything was very clean which is not always the case with Cairo. Close to the airport with a pick up and drop off shuttle. I did message the hotel to ask them where to meet the bus but they did not come back to me so i ended up walking. Rooms are clean with a decent size bathroom shower. Internet is good although there were occasional drop outs. Tv is smart and there are a couple of English speaking channels. Bed was fine and there were tea/coffee facilities. I did have the breakfast buffet but personally i wasn't impressed, food was laid out and not covered so was open to the many fly's. I did use the pool area and it was nice to enjoy some sun given back home was freezing. Staff were friendly. I always base my reviews on value for money and given what i paid i feel the hotel was good value. I probably will not come back to Egypt but i would recommend this hotel.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you found our hotel to be clean and that you appreciated the proximity to the airport, along with our shuttle service. We sincerely apologize for the lack of response to your inquiry about the shuttle meeting point. This is not the standard of service we aim to provide, and we will review our communication processes to ensure that our guests receive timely assistance. We are glad you enjoyed the pool area and found our staff friendly. However, we regret that the breakfast buffet did not meet your expectations. Your comments regarding food presentation and coverage have been noted, and we will address this with our culinary team. We appreciate your kind recommendation and hope that you found value in your stay. Thank you once again for your valuable insights. Best Regards, Atta El Dessouky General Manager

Stay in Novotel

Tripadvisor 评级 4.0/5

Pharscobee 经 TripAdvisor 认证的评论

Novotel Hotel Cairo Airport offers an exceptionally convenient location, situated in close proximity to the airport. The hotel provides a conducive and comfortable atmosphere, featuring spacious rooms and a well-curated buffet. Guests can expect excellent value for money. The property is meticulously maintained, ensuring a clean environment with minimal noise disturbances. Room service is prompt and efficient, and essential amenities, including high-speed internet, bathroom supplies, and beverages, are readily available in the rooms. Overall, the hotel delivers a high standard of comfort and convenience for travelers.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel Cairo Airport. We are delighted to hear that you appreciated our convenient location, spacious rooms, and well-curated buffet. It is gratifying to know that our commitment to maintaining a clean and comfortable environment contributed to your overall experience. We also appreciate your recognition of our prompt room service and the availability of essential amenities. Your satisfaction is a testament to our efforts to provide high standards of comfort and convenience for our guests. We look forward to welcoming you back in the future. Best Regards, Atta El Dessouky General Manager

Weird and unfriendly staff

Tripadvisor 评级 2.0/5

David N 经 TripAdvisor 认证的评论

Unfriendly staff at check-in since the first interaction, tried to change our double bed reservation to 2 rooms and, after not being, successful to a room with 2 beds. Restaurant staff brought a fresh juice with ice when the order was repeated 3 times for a canned juice. Reply after being called on it: "try to see if you like". Worst (and most expensive) hotel experience of the whole trip.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the experiences you encountered with our staff during check-in and in the restaurant. We strive to provide attentive service, and it is clear we fell short in your case. Your comments regarding the room arrangements and the beverage order have been noted, and we will reflect on them to improve our guest interactions. We appreciate your feedback as it helps us to enhance our services. Best Regards, Atta El Dessouky General Manager

Good!!!

Tripadvisor 评级 4.0/5

11isabelafk 经 TripAdvisor 认证的评论

The hotel is very close to the airport, just 10 minutes away. For those who need to stay for a night or have a long layover, the hotel offers good value for money. The room is spacious and comfortable, the bathroom is also spacious, and everything was clean. We only stayed one night, but we had breakfast, which was very good as well! The only tip is to request a non-smoking room if you don’t smoke.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you found our location convenient and appreciated the value for money we offer. It is wonderful to know that you enjoyed the spaciousness of your room and bathroom, as well as the quality of breakfast provided. We appreciate your suggestion about requesting non-smoking rooms, and we encourage all guests to specify their preferences for a more comfortable experience. Your insights are invaluable to us. Best Regards, Atta El Dessouky General Manager

Location, location, and location

Tripadvisor 评级 4.0/5

SuperDave47 经 TripAdvisor 认证的评论

Located in middle of Cairo Airport complex, but no noticeable overnight noise. Complimentary shuttle to all three terminals every 30 minutes. Facility is elderly and well worn, but not decrepit. Not yet. Expensive, but very busy and usually full because of its location. Helpful staff, good meals. But the swimming pool may be closed without warning for cleaning and chlorination.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you appreciated our prime location and the convenience of our complimentary shuttle service. Your kind words about our staff and meals are greatly valued. We understand your concerns regarding the swimming pool maintenance, and we strive to ensure that these necessary procedures are communicated effectively. We appreciate your understanding and hope to welcome you back for another enjoyable stay in the future. Best Regards, Atta El Dessouky General Manager

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其他网络用户评价我们的酒店

  • 1,215 评论 9.1/10 位置
  • 2,237 评论 7.5/10 房间
  • 4,229 评论 8.9/10 服务
  • 87 评论 2.9/10 上网
  • 2,593 评论 9.4/10 食物
  • 1,411 评论 7.9/10 清洁度
  • 622 评论 8.4/10 早餐
  • 476 评论 5.3/10 舒适度

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