Novotel Cairo El Borg bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 846 ulasan

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Deskripsi

Keistimewaan hotel

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

Akomodasi kami

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Lokasi hotel

Novotel Cairo El Borg

3 Saraya El Gezira street, Zamalek
11211 CAIRO
Egypt

GPS:30.04441, 31.22604

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  846 ulasan

Peringkat TripAdvisor  4.0/5  1.657 ulasan

Refund Still Not Received After Two Weeks (Until today)

Catatan Tripadvisor 1.0/5

Muizz A Ulasan TripAdvisor tersertifikasi

I am disappointed to share my experience with NOVOTEL CAIRO EL BORG, which has caused me significant frustration due to unresolved financial issues. I had made a booking for a stay from 12th to 20th December 2024, and cancelled it within the hotel's 24-hour free cancellation policy. Despite adhering to the policy as confirmed by the CWT reservation team, my credit card was charged the full amount—even before the 24-hour cancellation period had elapsed. It has been over two weeks since the charge, and despite multiple follow-ups, I have neither received a refund nor confirmation of the charge being cancelled. The lack of resolution has been both frustrating and disappointing, especially given the reputable standing of Accor Hotels.

Excellent stay

Catatan Tripadvisor 5.0/5

Hadeel A Ulasan TripAdvisor tersertifikasi

Excellent Stay at Novotel Cairo El Borg I had an amazing stay at Novotel Cairo El Borg! From the moment I arrived, the reception team went above and beyond to make me feel welcome. A special thanks to Mohammed at the front desk for his exceptional hospitality and professionalism—he truly made my experience unforgettable. The housekeeping service was also impeccable. Kenawy ensured my room was always spotless and well-prepared, adding a personal touch that made me feel right at home. The hotel’s central location and stunning views are a bonus, but it’s the outstanding service that truly sets Novotel Cairo El Borg apart. I highly recommend it to anyone visiting Cairo and look forward to returning soon!

Great place

Catatan Tripadvisor 5.0/5

Mohammed G Ulasan TripAdvisor tersertifikasi

Had a delightful stay with my wife i requested the honeymoon setup and it didn't dispoint the staff were extremely friendly and eager to help ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Dear Mohammed, First of all, we congratulate you with your Honeymoon and we thank you for choosing our Novotel Cairo El Borg hotel for such a special occasion. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Warm Regards, Abdellatif GEBRIL General Manager

Good service

Catatan Tripadvisor 5.0/5

Naveen S Ulasan TripAdvisor tersertifikasi

Stay was excellent, good breakfast and friendly staff / reception 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 Bit issue with the key

Dear Ms. Naveen, Thank you very much for sharing this great review of your recent stay at our Novotel Cairo El Borg. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Appreciate to accept our sincere apology regarding the key issue, Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon, Best Regards, Abdellatif GEBRIL General Manager

👍

Catatan Tripadvisor 5.0/5

Ali A Ulasan TripAdvisor tersertifikasi

Appreciate the great help from Nada and Vereena and Adhal, Great support in check in and check out.. 🙏👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Dear Mr. Alia, Thank you for your great review of our service. We’ve passed your kind words on to our team. The Novotel Cairo El Borg team are passionate about providing all of our guests with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our guest’s feedback for helping us to keep improving our service. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards, Abdellatif GEBRIL General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 785 ulasan 9.2/10 Lokasi
  • 1.208 ulasan 8.4/10 Kamar
  • 1.908 ulasan 9.3/10 Pelayanan
  • 124 ulasan 3/10 Internet
  • 857 ulasan 9.1/10 Sarapan
  • 481 ulasan 8.8/10 Kebersihan
  • 332 ulasan 5.5/10 Kenyamanan
  • 183 ulasan 5.6/10 Kesepadanan nilai

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