Novotel Cairo 6th of October bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 479 ulasan

Novotel Cairo 6th of October - Image 1
Novotel Cairo 6th of October - Image 2
Novotel Cairo 6th of October - Image 3
Novotel Cairo 6th of October - Image 4

Deskripsi

Keistimewaan hotel

  • 3 minutes' drive to Mall of Arabia And 6 minutes' drive to Mall of Egypt

  • Spa and fitness facilities

  • Free WIFI

  • Outdoor swimming pool

  • 10 flexible meeting rooms

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover

Lokasi hotel

Novotel Cairo 6th of October

26 July Axis, 6th of October
12568 GIZA
Egypt

GPS:29.996789, 30.968871

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

COTE JARDIN

The Cote Jardin restaurant offers a choice of French, Italian and Lebanese specialities in a trendy surrounding. A pleasant variety of buffet for breakfast ,Lunch & dinner

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  479 ulasan

Peringkat TripAdvisor  4.5/5  769 ulasan

Sertifikat keunggulan 2024

Comfortable and relaxed stay

Catatan Tripadvisor 5.0/5

252sherifl Solo travel - Ulasan TripAdvisor tersertifikasi

I have been visiting this hotel for several years and I can say that it’s one of the good hotels in the area, good trained team, clean rooms, very helpful staff, as well good location, feeling at home always. My regards to all the team as well to the management

Dear Sherif, Thank you for your kind review. We are delighted to hear that you had a comfortable and relaxed stay with us. It's rewarding to know that you find our hotel to be one of the good ones in the area, appreciate our well-trained team, clean rooms, helpful staff, and convenient location. Your compliments will be shared with the entire team. Looking forward to welcoming you back soon. Warm regards, Dina Sultan PR & Marketing Manager

Great stay

Catatan Tripadvisor 5.0/5

Seán O Ulasan TripAdvisor tersertifikasi

A beautiful hotel. Great location and amazing staff. A special shout-out to ~Abd El-Nasser Saeed. He is a credit to the hotel with his kindness, friendliness and eagerness to help the customer out at all times. I can only say great things about this hotel and their staff and thank them for my stay

Dear Seán O, Thank you for your kind words! We are delighted to hear that you had a great stay at our beautiful hotel and enjoyed the excellent service provided by our staff, especially Abd El-Nasser Saeed. We truly appreciate your feedback and look forward to welcoming you back in the future. Dina Sultan PR & Marketing Manager

terrible experiance

Catatan Tripadvisor 1.0/5

Wander43532049103 Ulasan TripAdvisor tersertifikasi

It all started upon my arrival on Saturday 27th of January with me encountering several issues, including an HVAC problem, a VIP dessert platter that was presented without a cover, and a mishandled situation by our staff that ultimately led to my decision to check out and leave the hotel after less than 2 hours of my check in! The management apologized and I thank them for that, but I wanted to attract their attention to more issues: - Regarding the HVAC problem, it apparently is a chronic issue as one of my clients mentioned. They stayed in your hotel during October 2023 and faced the same issue!!!! The justification of the maintenance specialist is technically wrong! - Regarding the open buffet, my client was unhappy with the items included in the Buffet and talked to your executive chief on the 30th of January. His complaint was about lack of variety, taste, and even presentation. The chief repeated the items of 29th January as is!!! I saw their evaluation and they were not happy with the services offered by the hotel. - Regarding customer care, I am sad to say that I was never disappointed in someone like I felt with the customer care at your hotel. Not only they did not know what to do but they expected to be forgiven even though they participated in creating the bad situation. They have an attitude problem. Customers are not their main focus. - On a different Note, I want to thank Remon who did his best to help me finish the workshop. He is good in caliber and a nice person. What I felt was beyond frustration and inconvenience. It caused me severe stress and triggered my breathing Asma leading me to take drastic measures to be able to work for 3 days in a row.

Dear Ms. Dina El Kayaly, I am writing to express my deepest apologies for the unfortunate experience you had during your recent stay at our hotel. We understand that you encountered several issues during your stay, including an HVAC problem, a VIP dessert platter that was presented without a cover, and a mishandled situation by our staff that ultimately led to your decision to check out and leave the hotel. We are deeply sorry for the inconvenience and frustration these issues caused you. We take pride in providing our guests with an exceptional experience, and we fell short of your expectations in this instance. We are taking steps to address the issues you raised and to ensure that they do not happen again. Regarding the HVAC problem, we have already contacted our maintenance team to investigate the issue and make the necessary repairs. We will also be reviewing our procedures to prevent similar problems from occurring in the future. As for the VIP dessert platter, we sincerely apologize for the way it was presented. We understand that this is a special amenity that we offer to our guests, and we should have taken more care to ensure that it was presented in a way that was consistent with our standards. We will be retraining our staff on how to properly present this amenity. We are also very sorry for the way our staff mishandled your situation. We understand that you were upset and frustrated, and we should have done more to address your concerns in a professional and helpful manner. We will be reviewing our training procedures to ensure that our staff is better equipped to handle similar situations in the future. We value your feedback and appreciate you bringing these issues to our attention. We are committed to learning from our mistakes and improving our service so that we can provide a better experience for all of our guests. Please accept our sincere apologies again for the inconvenience and frustration you experienced. We hope that you will give us another chance to demonstrate our commitment to providing excellent customer service. Dina Sultan Marketing Manager & PR Manager

Good stay

Catatan Tripadvisor 5.0/5

Mohamed N Ulasan TripAdvisor tersertifikasi

Very good stay with very helpful staff,good service in the restaurant and reception the staff really happy to help and assist you Not my first time and for sure not last time Thank you every member in Novotel october

Dear Mohamed N, Thank you for taking the time to share your positive experience at Novotel Cairo 6th of October. We are delighted to hear that you had a very good stay and that our staff provided helpful and friendly service throughout your visit. Your kind words about our restaurant and reception team are truly appreciated. We look forward to welcoming you back in the future. Warm regards, Dina Sultan PR & Digital Marketing Manager

Great hospitality

Catatan Tripadvisor 5.0/5

Mekky_1 Ulasan TripAdvisor tersertifikasi

Every week I have many alternatives to choose from, but every time I choose Novotel 6th of October in last 3 years! Great team specially Ali, Ahmed and Omnia at reception I do recommend this hotel ❤️

Dear Ahmed, Thank you for taking the time to share your experience at Novotel Cairo 6th of October. We are so pleased to hear that you have been choosing us over many alternatives for the past 3 years, and we are delighted that you found our team, especially Ali, Ahmed and Omnia at reception, to be hospitable. At Novotel Cairo 6th of October, we strive to provide our guests with a memorable experience by creating an atmosphere of comfort and care. It is wonderful to know that we have achieved this with you! We look forward to welcoming you back soon. Dina Sultan PR Manager & Personal Assistant to the General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 119 ulasan 8.3/10 Lokasi
  • 260 ulasan 6.1/10 Kamar
  • 643 ulasan 8.9/10 Pelayanan
  • 10 ulasan 8.8/10 Internet
  • 127 ulasan 5.2/10 Kebersihan
  • 77 ulasan 6.6/10 Sarapan
  • 62 ulasan 5.5/10 Fasilitas
  • 8 ulasan 4/10 Kebugaran/olah raga

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Giza