Name: Novotel Christchurch Cathedral Square
Address: CHRISTCHURCH, 8011, NEW ZEALAND
Telephone: (+64)3/3722111

Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,864 reviews

ALLSAFE approved hotel

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Description

Novotel Christchurch Cathedral Square

Hotel that makes every moment matter

We look forward to welcoming you to Novotel Christchurch Hotel. We hope we can make your stay as pleasant as possible.

Hotel Manager

Make yourself at home with Novotel Christchurch Hotel. Our contemporary hotel in a prime central Christchurch location offers access to the fully-equipped fitness centre and essential hotel amenities. Your bright, modern room gives you the space you need to work or relax - executive rooms have stunning views of the Southern Alps. With a stylish restaurant offering buffet breakfasts and à la carte meals, you can enjoy fresh local produce at Novotel.

Just 20-minutes from the airport and centrally located adjacent to the iconic inner-city square, Novotel Christchurch Cathedral Square is an ideal base for those visiting New Zealand's 'Garden City' for business or pleasure. Neighboured by the award winning designed Central Library you'll be within easy walking distance of recently built iconic city attractions. Stroll through modern laneways, shop in the new shopping precincts and visit the popular Riverside Market.

Novotel Christchurch's central location allows you to explore the best of Christchurch, known for its mix of old and new. Cutting edge architecture combined with a bustling hospitality scene and heritage buildings offers travellers a unique destination.

Hotel extras

ALLSAFE certification
24-hour reception
Modern, fully-equipped fitness centre
Central Christchurch CBD location
On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

Telephone +64 3-372 2111

+64 3-372 2112

By plane
CHRISTCHURCH INTL At 11km / 7 miles

GPS:-43.530636, 172.637298

Hotel services

Check-in from 14h00 - Check out up to 11h00

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Superior Room with 2 Double Beds

Max. number of persons: 4
Area: From 30 m² / 322 sq ft
Views: City View Note

*Subject to availability

Coffee/tea making facilities

Executive room with 2 double beds

Max. number of persons: 4
Area: From 30 m² / 322 sq ft
Views: City View Note

*Subject to availability

Free in Room Mineral Water
Coffee/tea making facilities
Nespresso machine
Bathrobe

Our guest reviews

Central location

marleencase Business - 5/25/2022 TripAdvisor review

Location was good however there was a rip In the net curtain and the toilet was leaking, which I told front desk about. No mini bar and tea and coffee hidden in a cupboard which we found later. Beautiful cozy blanket to use an fabulous bed and pillows.

Awesome location

Kirsty Business - 5/23/2022 Confirmed reviews ALL

Great

Great location

Janine R. Business - 5/22/2022 Confirmed reviews ALL

We always thoroughly enjoy our stays at Novotel cathedral square as the staff (all of them, from front desk to restaurant/bar staff to cleaners) are so accomodating and go the extra mile for guests.

Well located

Janet K. Friends - 5/22/2022 Confirmed reviews ALL

Friendly stuff

Good stay

Donna H. Couples - 5/22/2022 Confirmed reviews ALL

a brief overnight stay, but it was a lovely hotel with very nice room

Dear Donna H., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front office

Great location next to new Te Pae convention centre

Jb Couples - 5/22/2022 Confirmed reviews ALL

Great stay with friendly staff.

Great central location, friendly staff!

Graham Business - 5/22/2022 Confirmed reviews ALL

As a regular to the hotel for business, this latest trip was no exception to the usual great level of service from the team. The food is always excellent and staff are always friendly and efficient. A great hotel to return to.

Great stay

Des M. Couples - 5/22/2022 Confirmed reviews ALL

Great service and restaurant

Great location in the heart of Christchurch

Paul Business - 5/22/2022 Confirmed reviews ALL

Business conference

Dear Paul C., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front office

Wonderful Staff

Anonymous Business - 5/22/2022 Confirmed reviews ALL

I always love staying at Novotel Cathedral Square. It is clean and comfortable, the staff are efficient, pleasant and ever ready to help. I appreciate the way I am treated! Whilst there I caught Covid. I could feel the concern and the immediate intention to help. Any suggestion of late cancellation fees was never mentioned! 10 out of 10

Dear Duncan H., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front office

Very Enjoyable Stay

Lynb Couples - 5/20/2022 Confirmed reviews ALL

Stayed for three nights. As Accor Plus members we were upgraded to an Executive room which was very pleasant. Staff were friendly and welcoming. Breakfast buffets have just started again - nice to be able to select items. Had several meals in The Square restaurant - very good indeed.

Dear Lyn B., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manage - Front Office

Well located

Toko W. Business - 5/20/2022 Confirmed reviews ALL

Came to Christchurch for the dairy awards and without realizing the Novotel hotel was across the road from the venue. Room was spacious with everything you need with easy going friendly staff.

Dear Toko W., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front office

Great Location ,nice sized rooms and great staff

Patrick O. Couples - 5/19/2022 Confirmed reviews ALL

We found the staff to be so friendly and helpful which was a nice way to start our holiday. Our flight had been changed to 6am and so we arrived far too early for our booking and when we requested if we could leave our bags in storage the young lady in reception changed our room booking and gave us a room that was ready which was really appreciated. The room size is great and the bed just so comfortable. The breakfasts were simply awesome and staff there were really lovely.The cleaners do an awesome job which is so nice. The only gripe we had was the shower which was very intermittent.Sometimes we had to run water for ages to get the water warm and other times it was really piping hot. The shower defaults to the rain head which is a pain until you get it sorted . Overall a lovely place to stay and would definitely be happy to stay again. We would have given a 10 if not for the shower.

Dear Patrick O., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manage - Front Office

Gone backwards

Anonymous Business - 5/19/2022 Confirmed reviews ALL

I have stayed at Novotel Cathedral square for other business trips pre-COVID. Key issues and observations as follows: - water or pee droplets on toilet seat - No complimentary drinks vouchers (asked the staff, confirmed not available) - no hand lotion, brush, vanity kit on offer. On the same trip I stayed at a motel in Westport for half the price and got more! I don’t think I will be booking Novotel Cathedral square in future.

Good location, clean, just feels like the hotel is dated inside.

Meyrick P. Business - 5/18/2022 Confirmed reviews ALL

Checkin went smoothly, while I was in my room someone opened the door and then apologised but I am not sure what that was for. Breakfast the next morning was good, and checkout was relatively smooth. Served it’s purpose for the stay.

Great location

Anonymous Couples - 5/18/2022 Confirmed reviews ALL

Good service, friendly staff, great location

Dear Jill R., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager

Well located

Anonymous Couples - 5/18/2022 Confirmed reviews ALL

Everything easy when we arrived and dinner at restaurant was very good

Dear Graham M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager

Lovely located hotel

Vicki W. Solo - 5/17/2022 Confirmed reviews ALL

Experienced great staff from receptions to house cleaning. Lovely clean rooms, fantastic location - great stay

Dear Vicki W., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager

Friendly staff, Great location, excellent Food and Beverage service.

Warren C. Friends - 5/16/2022 Confirmed reviews ALL

Very enjoyable stay catching up with friends from away.

Dear Warren C., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager

Great location

Stacey Business - 5/16/2022 Confirmed reviews ALL

was a lovely stay. prob the only thing was my room was quite cold and I couldnt turn the air conditioning up as warm as I would have liked.

Dear Stacey Ruth M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager

Our most recent 20 reviews

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