Novotel Christchurch Cathedral Square

Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,864 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • ALLSAFE certification

  • 24-hour reception

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

  • By plane

    CHRISTCHURCH INTL At 11km / 7 miles

GPS:-43.530636, 172.637298

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Our guest reviews

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,864 reviews

TripAdvisor Rating  4.0/5  1,419 reviews

Certificate of excellence 2022

Central location

TripAdvisor rating 4.0/5

marleencase Business - TripAdvisor review

Location was good however there was a rip In the net curtain and the toilet was leaking, which I told front desk about. No mini bar and tea and coffee hidden in a cupboard which we found later. Beautiful cozy blanket to use an fabulous bed and pillows.

Awesome location

Customer review rating 5.0/5

Kirsty Business - Confirmed reviews ALL

Great

Great location

Customer review rating 4.0/5

Janine R. Business - Confirmed reviews ALL

We always thoroughly enjoy our stays at Novotel cathedral square as the staff (all of them, from front desk to restaurant/bar staff to cleaners) are so accomodating and go the extra mile for guests.

Well located

Customer review rating 4.5/5

Janet K. Friends - Confirmed reviews ALL

Friendly stuff

Good stay

Customer review rating 5.0/5

Donna H. Couples - Confirmed reviews ALL

a brief overnight stay, but it was a lovely hotel with very nice room

Dear Donna H., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front office

Great location next to new Te Pae convention centre

Customer review rating 4.0/5

Jb Couples - Confirmed reviews ALL

Great stay with friendly staff.

Great central location, friendly staff!

Customer review rating 5.0/5

Graham Business - Confirmed reviews ALL

As a regular to the hotel for business, this latest trip was no exception to the usual great level of service from the team. The food is always excellent and staff are always friendly and efficient. A great hotel to return to.

Great stay

Customer review rating 4.0/5

Des M. Couples - Confirmed reviews ALL

Great service and restaurant

Great location in the heart of Christchurch

Customer review rating 4.5/5

Paul Business - Confirmed reviews ALL

Business conference

Dear Paul C., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front office

Wonderful Staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I always love staying at Novotel Cathedral Square. It is clean and comfortable, the staff are efficient, pleasant and ever ready to help. I appreciate the way I am treated! Whilst there I caught Covid. I could feel the concern and the immediate intention to help. Any suggestion of late cancellation fees was never mentioned! 10 out of 10

Dear Duncan H., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front office

Very Enjoyable Stay

Customer review rating 4.5/5

Lynb Couples - Confirmed reviews ALL

Stayed for three nights. As Accor Plus members we were upgraded to an Executive room which was very pleasant. Staff were friendly and welcoming. Breakfast buffets have just started again - nice to be able to select items. Had several meals in The Square restaurant - very good indeed.

Dear Lyn B., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manage - Front Office

Well located

Customer review rating 5.0/5

Toko W. Business - Confirmed reviews ALL

Came to Christchurch for the dairy awards and without realizing the Novotel hotel was across the road from the venue. Room was spacious with everything you need with easy going friendly staff.

Dear Toko W., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager - Front office

Great Location ,nice sized rooms and great staff

Customer review rating 4.5/5

Patrick O. Couples - Confirmed reviews ALL

We found the staff to be so friendly and helpful which was a nice way to start our holiday. Our flight had been changed to 6am and so we arrived far too early for our booking and when we requested if we could leave our bags in storage the young lady in reception changed our room booking and gave us a room that was ready which was really appreciated. The room size is great and the bed just so comfortable. The breakfasts were simply awesome and staff there were really lovely.The cleaners do an awesome job which is so nice. The only gripe we had was the shower which was very intermittent.Sometimes we had to run water for ages to get the water warm and other times it was really piping hot. The shower defaults to the rain head which is a pain until you get it sorted . Overall a lovely place to stay and would definitely be happy to stay again. We would have given a 10 if not for the shower.

Dear Patrick O., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manage - Front Office

Gone backwards

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I have stayed at Novotel Cathedral square for other business trips pre-COVID. Key issues and observations as follows: - water or pee droplets on toilet seat - No complimentary drinks vouchers (asked the staff, confirmed not available) - no hand lotion, brush, vanity kit on offer. On the same trip I stayed at a motel in Westport for half the price and got more! I don’t think I will be booking Novotel Cathedral square in future.

Good location, clean, just feels like the hotel is dated inside.

Customer review rating 3.0/5

Meyrick P. Business - Confirmed reviews ALL

Checkin went smoothly, while I was in my room someone opened the door and then apologised but I am not sure what that was for. Breakfast the next morning was good, and checkout was relatively smooth. Served it’s purpose for the stay.

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good service, friendly staff, great location

Dear Jill R., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Everything easy when we arrived and dinner at restaurant was very good

Dear Graham M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager

Lovely located hotel

Customer review rating 5.0/5

Vicki W. Solo - Confirmed reviews ALL

Experienced great staff from receptions to house cleaning. Lovely clean rooms, fantastic location - great stay

Dear Vicki W., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager

Friendly staff, Great location, excellent Food and Beverage service.

Customer review rating 5.0/5

Warren C. Friends - Confirmed reviews ALL

Very enjoyable stay catching up with friends from away.

Dear Warren C., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Trevor Alan Penn Assistant Manager

Great location

Customer review rating 5.0/5

Stacey Business - Confirmed reviews ALL

was a lovely stay. prob the only thing was my room was quite cold and I couldnt turn the air conditioning up as warm as I would have liked.

Dear Stacey Ruth M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards Trevor Alan Penn Assistant Manager

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