Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,690 reviews

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Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,690 reviews

TripAdvisor Rating  4.0/5  1,478 reviews

Certificate of excellence 2023

Shower was pants!

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

We would described the shower in our room (304) as having the pressure of an 80 year old man struggling to pee in the night! Further, the shower temperature oscillated between that of the sun and the North Pole.

Amazing stay

Customer review rating 5.0/5

Erynn Solo - Confirmed reviews ALL

I recently stayed at Novotel Christchurch Cathedral Square during my solo travels and had an exceptional experience. The friendly and helpful staff made me feel right at home, and the chamber maids ensured my room was spotless every day. The hotel's centralized location was perfect, allowing easy access to all the main attractions. Overall, the cleanliness, service, and prime location made my stay truly memorable. Highly recommended!

Kia Ora Erynn, Thank you for choosing to stay at Novotel Christchurch Cathedral Square during your solo travels. We are delighted to hear that you had an exceptional experience with us. Our team takes pride in providing friendly and helpful service to all our guests, ensuring a comfortable stay. It is wonderful to know that you found our hotel's centralized location perfect for easy access to all the main attractions. We appreciate your kind words about the cleanliness and service. We look forward to welcoming you back for another memorable stay. Best Regards, Joshua Wade Guest Services Manager

Great location

Customer review rating 5.0/5

Sarah Solo - Confirmed reviews ALL

I stayed at Novotel Cathedral Square recently. The rooms were warm and comfortable, the hotel has a great location, staff are amazing.

Kia Ora Sarah, Thank you for your positive review. We are delighted to hear that you found our hotel's location great and your room warm and comfortable. Our staff takes pride in providing amazing service. Best Regards, Joshua Wade Guest Services Manager

The hotel is well located for my business trips

Customer review rating 4.5/5

Debra O. Business - Confirmed reviews ALL

I find the staff really welcoming and efficient. My room is always fresh

Kia Ora Debra, Thank you for your positive review. We are delighted to hear that you find our hotel well-located for your business trips and that our staff is welcoming and efficient. Ensuring a fresh room for every guest is our priority. We look forward to welcoming you back in the future. Best Regards, Joshua Wade Guest Services Manager

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Staff is very friendly and helpful. Hope that the room can be decorated in more modern way.

Kia Ora, Thank you for your kind words about our staff and location. We appreciate your feedback regarding room decor and will take it into consideration for future improvements. Best Regards, Joshua Wade Guest Services Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 810 reviews 9.2/10 Location
  • 1,125 reviews 7.2/10 Room
  • 1,236 reviews 9.2/10 Service
  • 15 reviews 6.7/10 WiFi
  • 353 reviews 7.6/10 Cleanliness
  • 323 reviews 7.7/10 Food
  • 277 reviews 7.9/10 Breakfast
  • 173 reviews 5.9/10 Value

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