Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,241 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certification

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,241 reviews

TripAdvisor Rating  4.0/5  1,453 reviews

Certificate of excellence 2023

Overpriced and Cold 'hot' Breakfast

TripAdvisor rating 3.0/5

FrequentOzTraveller TripAdvisor review

Stayed at this hotel for the first, and only, time for the last three nights. Was not welcomed as Gold status but staff were helpful and friendly. Room was fine but being on Level 4 my view was limited to the rooftop below. King bed was comfortable and bathroom was clean. Personally don't like showers over baths as my knees are not as flexible now. However, I should have gone with my instinct having read the previous reviews about breakfast. On my first afternoon I checked with reception staff about the cost and was advised it was $25. Based on that price I thought I would try it out. Bad choice. On checking out I was advised it was actually $34. Hot non-meat options limited to potato/mushroom combination. Scrambled eggs, sausages and chorizo were luke warm only when eating them. Bacon was poor quality. It's been over two months since the GM responded to previous review and nothing has changed. Also had to get my own cutlery, seriously either understaffed or a 'no care's attitude. If you want to stay with Accor give this hotel a miss and stay at the Novotel Airport.

Customer review rating 5.0/5

Dawn Couples - Confirmed reviews ALL


Great location, hotel needs a good refresh

Customer review rating 4.0/5

Maree B. Families - Confirmed reviews ALL

Reception check-in was efficient.

Great location, stay was very enjoyable

Customer review rating 5.0/5

Kelvin T. Couples - Confirmed reviews ALL

Fantastic. Could not have asked for better treatment from the Novotel staff

Well looked after

Customer review rating 5.0/5

Steve W. Business - Confirmed reviews ALL

Easy and friendly check-in. Good location and good bar.

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Other web-users rate our hotel

  • 564 reviews 9.2/10 Location
  • 859 reviews 7.1/10 Room
  • 961 reviews 8.9/10 Service
  • 16 reviews 5.6/10 WiFi
  • 299 reviews 7.6/10 Food
  • 254 reviews 7.4/10 Cleanliness
  • 196 reviews 8.5/10 Breakfast
  • 120 reviews 5.9/10 Value

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