Novotel Casablanca City Center 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 816 أراء

Novotel Casablanca City Center - Image 1
Novotel Casablanca City Center - Image 2
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الوصف

خدمات الفندق الإضافية

  • 4 meeting rooms

  • Restaurant lounge

  • Located in the downtown area

  • Rooms with view of the port

  • Fitness center

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Morocco

نظام تحديد المواقع العالمي (GPS):33.598417, -7.613917

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  816 أراء

تقييم TripAdvisor  3.5/5  1,951 أراء

Ok for short business trip

ملاحظة Tripadvisor 4.0/5

romeosdf المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Relatively modern hotel, rooms are clean, they hired the dumbest architect to design bathroom, putting toilet seat in a separate room next to the room door, to wash your hands you have to go back inside the room where sink and shower are. well located for business travelers, next to train station and old city, they have a problem wiping the tables, they simply add new cover on whatever the previous person left in the restaurant.

Dear Romeo , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the Issues & prevent future occurrence. We appreciate that you have shared your concerns, in order to have the opportunity to better serve you in the near future. Best Regards, FK (FOM)

موقع جيد ولكن

ملاحظة أراء العملاء 4.0/5

Meshari المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

الفندق جيد والموظفين ودودين ولكن لايوجد مواقف للفندق وايجاد موقف للسياره صعب جدا

Dear mshari a., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ملاحظة أراء العملاء 1.5/5

مجهول المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

المعامله جداً سيئه

Dear Sadoon A., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

This is a dirty hotel with a check in attendant with an attitude.

ملاحظة Tripadvisor 2.0/5

georgerV3860TP تقييم TripAdvisor المعتمد

This is not a fluff review. This is reality. I found this hotel needs renovating. The furniture is past its time and nasty/dirty for the most part. I was checked into a room which still had people in the room. (Luckily I was not hurt by the current person in the room. The staff asked me to stay by the room and they would be back. After 20 minutes I went back to the person who checked me in and was treated nastily. He made the mistake not me however he treated me like I did something wrong. I can go on about no towels in the room to being brought a towel that was stained. The furniture in room was stained and to dirty to sit on. Must of the staff were very nice. The guy checking you in has an attitude. Beware of the misleading review and pray you do not get the check in attitude person.

Dear Mr George, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

For me it is a NO

ملاحظة Tripadvisor 2.0/5

ConcordeFlash تقييم TripAdvisor المعتمد

Had it not been for the intervention of a very understanding manager it would probably have been ‘zéro points’. Room ok, bathroom amenities pathetic but overall no complaints on the accommodation front . BUT 24 hour room service is a false claim .. I finally got through on the 5th ( lengthy ) attempt to be told that the kitchen was closed and only sandwiches were available … The dining room the next morning was a scene of utter chaos and that was at 9:30 ! And to cap it all one of the three elevators was not working , bad luck with a seemingly full house. Quite a task ahead for the manager I met , he knows what lies ahead but I will not return to stay at the Novotel in Casablanca.

Dear Client Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

بالاشتراك مع TripAdvisor

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