Novotel Casablanca City Center 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 679 أراء

نضمن لكأفضل سعر
Novotel Casablanca City Center - Image 1
Novotel Casablanca City Center - Image 2
Novotel Casablanca City Center - Image 3
Novotel Casablanca City Center - Image 4
Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 CASABLANCA, Morocco

الوصف

خدمات الفندق الإضافية

  • 4 meeting rooms

  • Restaurant lounge

  • Located in the downtown area

  • Rooms with view of the port

  • Fitness center

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Morocco

نظام تحديد المواقع العالمي (GPS):33.598417, -7.613917

الهاتف
فاكس +212 5224-66501

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  679 أراء

تقييم TripAdvisor  3.6/5  1,993 أراء

Poor service and facilities

ملاحظة Tripadvisor 1.0/5

On J العائلات - تقييم TripAdvisor المعتمد

The room facilities old and dirty, small and uncomfortable space, Staff at reception demonstrated poor service. Towels worn out, toilet 1×1 m, no bidet or Shattaf to self wash in the toilet, parking is not easily available and not convenient

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOM

Not relaxing at all.

ملاحظة Tripadvisor 1.0/5

N L تقييم TripAdvisor المعتمد

Sparsely furnished, few plugs by bed. Cheap motel like room. 2-star at best. Pillows were incredibly small and flat--basically non-existent. Pillows should have been thrown out 10 years ago. Good location but otherwise not restful/relaxing in room.

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOM

À Novotel that requires attention

ملاحظة Tripadvisor 1.0/5

tbfrance Couples - تقييم TripAdvisor المعتمد

This has to be the worst Novotel I have ever stayed at. I have been a Accor customer for more years than I can remember. We asked for a early check in so I could do some work. Despite being a silver member at the moment ( I have been a gold and platinum) they charged about 65 euros for the privilege despite the room being ready. The bed linen was filthy the towels as well and they were falling apart worn out. We went to the bar for a drink, it did not look much of a bar and we were told there was only beer no spirits. So we went to the IBIS next door where we were well looked after. We came back to the Novotel and the bed linen had been changed for clean and clean towels. It was very cold so we put the AC on heat but it was cold so no sleep and also the pillows were hard. So no sleep and the ventilator in the bathroom was noisy and did not switch off when the lights were turned off. The room was for a disabled person and when my wife had a shower and the water filled the bathroom as the drain away was not working properly. I needed the toilet but did not dare walk in the bathroom for fear of slipping on the flooded floor. We have complained yet again and gone to the Ibis. We tried on numerous occasion to call the reception from the room but no answer. I will also mention that after booking this hotel I emailed them regarding a disabled room. I had no reply. Clearly management need need to take charge of this hotel and make some changes immediately to make it work as a Novotel should do.

Dear Client ; Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

Amazing stay

ملاحظة Tripadvisor 5.0/5

amhaym Solo travel - تقييم TripAdvisor المعتمد

Excellent expérience perfect stay in Novotel room son good with amazing view in mosque specially in sunlight amazing agent in réception big thanks for mr halim and Youssef for their help to us ....dinner it was so good thx a lot for all i ll be back for soon inchallah

Dear amhaym , We would like to Thank you for your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments & notes with our Team. I am sure that this feedback will serve as an encouragement to all our Team as we aim to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK (FOM

Of all the Rooms in all the World !

ملاحظة Tripadvisor 4.0/5

warwickshirelad تقييم TripAdvisor المعتمد

I'd booked this hotel with points I'd accumulated, and in view of the negative reviews I wasn't expecting much. HOWEVER. I was pleasantly surprised and impressed. I got the train to Casa Port as the hotel is just a couple of hundred yards away. It looks impressive from the outside, and the foyer was bright, clean and shiny. The gentleman at reception was polite, friendly and very helpful, and told me I'd been allocated a room at the front 1206. Well, Room 1206 is very impressive. There was a large double bed, a 2 seater sofa, desk and chair, large TV, tea and coffee making facilities, a fridge, safe, large double wardrobe and a bright bathroom with a separate little toilet room. Oh, and the windows opened. And the view out of the window - to the left over the medina (which is opposite) and in the distance the Mosque and the Atlantic Ocean, and to the right the Railway Station and the various cranes and ships in the Harbour. My room was large, clean and comfortable, and everything worked. I was only there 2 nights, but if I'm ever in Casablanca again, I'll be happy to stay there once more

Dear Guest , We would like to Thank you for your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments & notes with our Team. I am sure that this feedback will serve as an encouragement to all our Team as we aim to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK (FOM

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 182 أراء 6.1/10 الإفطار
  • 123 أراء 4.4/10 المطاعم

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Casablanca

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.