Mercure Budapest City Center Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 824 أراء

نضمن لكأفضل سعر
Mercure Budapest City Center Hotel - Image 1
Mercure Budapest City Center Hotel - Image 2
Mercure Budapest City Center Hotel - Image 3
Mercure Budapest City Center Hotel - Image 4
Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPEST, المجر

الوصف

خدمات الفندق الإضافية

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

Discover
Discover

موقع الفندق

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
المجر

نظام تحديد المواقع العالمي (GPS):47.494183, 19.052557

الهاتف
فاكس +36 1 485 3111

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  824 أراء

تقييم TripAdvisor  4.1/5  763 أراء

Not as good as last visit

ملاحظة Tripadvisor 3.0/5

Phil M تقييم TripAdvisor المعتمد

After a visit two years ago it has changes so mic, room and hotel not bad but breakfast not the best, cold food not the best. We took privilege that was a joke sorry but good not good wine not replace and who comes back to hotel from 11 a 4 and wine not till 3pm. Sorry won’t be returning also reception attitude was really bad it was if hers is you room key so one. Sorry if won’t to call me you but not a happy customer will not be returning again .

Dear Phil M, Thank you for taking the time to share your feedback with us. I am sorry to hear that your recent stay did not meet your expectations as it had during your previous visit. We value all comments from our guests, and your input regarding various aspects of your experience has been noted. What I regret most is that we were only made aware of your concerns after your departure. Should any issues arise in the future, I would kindly encourage you to share them directly with our team during your stay, as they would be more than happy to assist in finding a suitable solution to make your stay as comfortable as possible. While we understand your current decision regarding future visits, we sincerely hope that should you return to the city, we may have the chance to provide a stay that aligns more closely with your expectations. Kind regards, Anna Füzi General Manager

Disappointed

ملاحظة Tripadvisor 1.0/5

ملتقي الدانة ا تقييم TripAdvisor المعتمد

It was Abad experience Staff very rude and racist towards arbs which not acceptable from staff in such hotel. Reported to duty manager and he ignored my complaint. No bellman to carry luggage. No slaper no Tothbrash It is the worst experience and worst hospitality I have ever seen. I was treated very badly with my family. Not recommended this hotel to anyone. Be aware of unprofessional staff and management.

do not come with any expectations

ملاحظة Tripadvisor 1.0/5

MobileA تقييم TripAdvisor المعتمد

Location was ok, but apart from that it was a terrible experience compared to the expectations. I've arrived at 10am and they told me I can only checkin at 3pm, and when I've asked the checkout time they've said it's 12. And if I would like to checkin earlier I should be paying 10 euros per hour. ??? The room was so airless that every morning I got up with a headache. There are almost none bathroom amenities. And I cannot say the rooms are cleaned, just tidied. And I am coming to worst part: Breakfast! There are no omlettes or any kind of fried or pan eggs, just scrambled eggs which I suspect was made of eggs! And there are almost none chese. No orange juice. I had to eat boiled eggs everday.

Dear MobileA, While receiving feedback of this nature is never easy, we truly appreciate you taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it reflects dissatisfaction. We are sorry to learn that our check-in and check-out schedule, including the early check-in fee, did not meet your expectations. Regarding breakfast, we continuously strive to enhance both the variety and quality of our offerings to cater to the diverse preferences of our guests. Similarly, we aim to provide a comfortable room environment for a pleasant and restful stay. We understand that preferences can vary, and we regret if we fell short in meeting your expectations on this occasion. Should your travels bring you back to this area, we hope you will consider giving us another chance to welcome you for an even better stay. Kind regards, Anna Füzi General Manager

ملاحظة أراء العملاء 1.0/5

Abduljalil A. المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

لقد اقمت في مئات الفنادق حول العالم وكان هذا الفندق اسوأهم من ناحية ازدحام تسجيل الدخول والخروج وثاني اسوأ سرير انام فيه بين هذه الفنادق

Dear Abduljalil A., Thank you for taking the time to share your feedback regarding your recent stay with us. However, I am sorry to learn that certain aspects of your stay did not meet your expectations. While our rooms are designed with comfort and convenience in mind, we understand that preferences can vary, and we regret that we fell short on this occasion, particularly with regard to the comfort of the bed. Providing friendly and attentive service is one of our highest priorities, and we apologize if our team did not fully convey the level of efficiency you expected. While I wish your stay had been entirely enjoyable, we sincerely hope you will consider giving us another opportunity to welcome you back and provide a better overall experience in the future. Kind regards, Anna Füzi General Manager

Unforgettable!

ملاحظة Tripadvisor 5.0/5

W W تقييم TripAdvisor المعتمد

Samu handled my check-in super professionally and quickly — I loved it! Célia from housekeeping was really helpful, kind, and fulfilled all my requests! It’s because of amazing people like them that I had such a great experience!

Dear W W, Thank you very much for sharing your feedback and for choosing to stay with us. I am thrilled to hear that you had such a great experience during your stay. Our young and talented colleagues are delighted to know that their professionalism, helpfulness, and attention to your requests contributed positively to your visit. It is always wonderful to see our team making a memorable impression on our guests. We look forward to welcoming you back to Mercure Budapest City Center for another unforgettable stay. Kind regards, Róbert Kovács General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,048 أراء 9.6/10 الموقع
  • 929 أراء 6/10 الغرفة
  • 734 أراء 8.5/10 الخدمة
  • 20 أراء 4.8/10 إنترنت
  • 543 أراء 3.4/10 مستوى الراحة
  • 538 أراء 8.1/10 الإفطار
  • 360 أراء 7.7/10 مستوى النظافة
  • 151 أراء 5.6/10 المطاعم

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في بودابست

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.