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ibis Jaipur Civil Lines Hotel 3 stars

Customer review rating 4.1/5 3,706 reviews

ALLSAFE approved hotel

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ibis Jaipur Civil Lines
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+ 6 Services

Hotel extras

  • The hotel is pet friendly!

  • Relax at the rooftop pool & longest breakfast from 4am to 12 Noon

  • Well equipped 24/7 fitness centre

  • Next to Civil lines Metro Station

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Jaipur Civil Lines

Civil Lines Area
Near Civil Lines Metro Station
Ajmer Road
302006 jaipur
india

Tel: +911414755000

Fax: (+91)141/4755111

Check-in from 14h00

Check out up to 12h00

  • By plane

    JAIPUR INT. AIRPORT At 11.6km / 7.21 miles

  • By train

    JAIPUR JUNCTION At 2.7km / 1.68 miles

GPS :26.90788, 75.77991

Our accommodation(s)

Your sleep is our priority in our 140 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Jaipur Civil Lines

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,706 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,053 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Friendly professional staff but facility house keeping within room ?

Customer review rating 3.5/5

Anonymous Business - 21/07/2021 Confirmed reviews ALL

Room 501 Health Sachet did not work ,Shower pressure too low ,hot water not available

Dear Surya Prakash P., Thank you for taking the time to tell us about your experience at the ibis Jaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra Chaturvedi #Loves IBISM General Manager ibis Jaipur

Should be clean

Customer review rating 3.0/5

Harini Y. Couples - 21/07/2021 Confirmed reviews ALL

This is my first stay with IBIS hotel in India. The room size was fine. The amenities was fine. The towels provided in the bathroom was disgusting, extremely dirty that it should have been thrown away. Don’t know why it was there so we never used it. Did not take a shower. The bed sheet was dirty and the pillow covers were smelling so bad and the pillow inside should also be thrown away and it still exist. It was yellow in color with dirty smell. We asked the pillow cover to be changed. The room had a old smell to it. Sure it could be taken care of in a easy way. The duvet cover was also old. Water bottles, tea bags fine but tea kettle produced dust particles even after rinsing before use. The bathroom was acceptable than the bed. Even though you claim to be premium budget, this is definitely low class/cheap maintenance which is not acceptable. When someone pays for a stay they deserve to have clean and proper towels and sheets. I am not asking a Novotel service or premium quality product but clean ones. The best part of the stay was breakfast which had a decent selection and taste was good. The staffs were good. I came in for only a few hours. Just to crash that night but if it had to be a proper stay, I would have walked out of the hotel. Not to come back to this hotel for sure.

Dear Harini Y., It goes without saying that we were bitterly disappointed to learn that your recent visit was not exactly what you would have preferred. We thank you however for your constructive feedback that will certainly serve as source of improvement for the team. We know that it is a work in progress and will always have room to make adjustments and corrections especially during these unprecedented circumstances. We have taken your comments positively on board and we can assure you that corrective measures are put in place to remedy the highlighted gaps you were kind enough to bring to our attention. Regarding your comments about the room condition and cleanliness, the team has done an extensive Preventive Maintenance Work to the room and scheduled a deep cleaning. We are religiously checking the condition of our rooms and ensuring that the gaps are addressed and corrected on a daily basis following the ibis protocol and standards. It is never our intent to disappoint our guests or provide anything less than what they deserve. Whilst we understand that this does not help to completely alleviate your memories, we have all good intentions to provide the highest quality of service ibis Jaipur Civil Lines is renowned for. I remain personally at your service for any assistance making a new booking. Looking forward to welcoming you back again! Regards, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines.
Customer review rating 3.0/5

Anonymous Families - 18/07/2021 Confirmed reviews ALL

The hotel was good but the room and bathroom were very small.

Super Hospitality ..specially in Restaurant.

Customer review rating 4.0/5

Sanjeev T. Business - 16/07/2021 Confirmed reviews ALL

Hygienic, and well maintained as per Covid situation. Foods are awesome. Staff are ready to help. Specially restaurant ground staff.

Just fair stay

Customer review rating 3.5/5

Ajay S. S. Solo - 15/07/2021 Confirmed reviews ALL

Well the food is not upto my liking . Though I check out due to some urgent work before I called up in room dining if they could give me grilled fish as a part of buffet but server didn’t reverted back with alternate anyway it make me to delay my plans and to have the food in restaurant . The room washroom has an hair strand and the bed cover has an hole . Specially thanks to Monica in the restaurant

Dear Ajay S., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

good stay and clean

Customer review rating 5.0/5

Yashna Friends - 15/07/2021 Confirmed reviews ALL

very clean and nice

Dear Yashna S., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

Had an amazing stay.

Customer review rating 5.0/5

Jesu K. B. Families - 13/07/2021 Confirmed reviews ALL

Thanks to Roshan/Ankit/Kriti/Vikalp and the rest of the Staff. I along with my family had an amazing stay. Would definitely visit again.

Dear Jesu Kumar B., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines

Small Rooms as compared to the brand

Customer review rating 3.5/5

Dr. L. C. Business - 13/07/2021 Confirmed reviews ALL

Uncomfortable beds and mattress and the size of the room is very small. Rest breakfast quality is good, staff is helpful and other amenities are ok

Dear Lavi C., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

Excellent Stay

Customer review rating 5.0/5

Joyeeta Families - 13/07/2021 Confirmed reviews ALL

Thank you IBIS jaipur for making our stay so wonderful ❤ The cleanliness the ambiance, prompt service and courtesy everything impressed us Keep up the good work... Thanks Joyeeta

Dear Madhumita Ghose B., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines
Customer review rating 4.5/5

Ankit K. G. Families - 12/07/2021 Confirmed reviews ALL

staff are very good , very neat and clean , bfast is awesome , dinner is not good , i am not hapy with buffet dinner menu,( no starter , not gud sweet, taste is also not gud )

Dear Ankit Kumar g., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive constructive feedback. I will share your comments with our team. Also I have noted your concern related to food taste at the buffet which will be taken very seriously . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines
Customer review rating 4.5/5

Pardiwan K. Business - 12/07/2021 Confirmed reviews ALL

it was good

Dear Pardiwan K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines
Customer review rating 3.5/5

Saeed Couples - 11/07/2021 Confirmed reviews ALL

All over experience is good..but bad creattoo much noise

Dear Saeed A., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines
Customer review rating 4.0/5

Anonymous Families - 10/07/2021 Confirmed reviews ALL

Experience was good with ibis rooms were clean with all necessary facilities but the only thing that ibis should improve is to make the prices of food items and beverages reasonable, their prices are really high while quality of food is really good

Dear Nishant M., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines

Nice Stay

Customer review rating 4.5/5

Ravi U. Business - 09/07/2021 Confirmed reviews ALL

Overall nice experience....Have stayed their soo many times now... So overall nice. Thanks

Dear Ravi U., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines

Good well trained staff

Customer review rating 4.0/5

Akbk Business - 08/07/2021 Confirmed reviews ALL

They more than make up for the basic rooms in the service provided

Dear Anil Kumar B., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines

It was good for stay

Customer review rating 4.0/5

Surbhi B. Business - 08/07/2021 Confirmed reviews ALL

Good for stay but only drawback I found is that it don't multiple veg variety in cuisines also the cost of order was too for eg: I ordered a cane of 7UP which was of rs. 26 but they charged it for RS. 126

Dear Suraj K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines

It was clean nice and comfortable

Customer review rating 3.5/5

Shreyankar G. Business - 08/07/2021 Confirmed reviews ALL

I really enjoyed my stay. And the server mahesh kumar at the restaurant was very warm and helpful.

Dear Shreyankar G., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines

Stay was comfortable

Customer review rating 2.5/5

Aayush B. Business - 08/07/2021 Confirmed reviews ALL

Temp gun of guard was faulty. In Food Dining area; staff was not wearing shields. To speak they were lowering their masks.

Dear Aayush b., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However as a responsible hotel our ALL Safe protocols to maintain high level of hygiene and safety are very strong at our end but unfortunately we missed to showcase the same in front of you. Please be rest assured we are listening to you and your feedback has been shared with the team. We look forward to welcome you back again in future. Best Regards Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

Amazing Hospitality

TripAdvisor rating 5.0/5

ay0dhyaprasad Business - 20/04/2021 TripAdvisor review

I consider IBIS Jaipur one of the most comfortable and friendly hotels at Jaipur. The staff right from the front desk to the housekeeping and at the restaurant... you will find a friendly atmosphere. Overall a fantastic experience

Dear ay0dhyaprasad, We very much appreciate your ratings regarding your stay at the Ibis Jaipur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi #Loves IBISM General Manager

Very Good Stay

TripAdvisor rating 4.0/5

sandeep k 20/02/2021 TripAdvisor review

It was nice stay. Hotel was nice. Staff was nice and helpful. Breakfast was excellent. Hotel staff really very good. Only thing is the bed was very soft. The best thing is they have kid fun area as well.

Hi Sandeep, Thank you for your detailed review. I am really happy to hear the positive comments for the hotel. We cannot wait to warmly welcome you again soon, hopefully in the near future. Regards, Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM

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