ibis Jaipur Civil Lines Hotel 3 stars

Customer review rating 4.1/5 3,601 reviews

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ibis Jaipur Civil Lines
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+ 15 Services

Hotel extras

  • The hotel is pet friendly!

  • Relax at the rooftop pool & longest breakfast from 4am to 12 Noon

  • Well equipped 24/7 fitness centre

  • Next to Civil lines Metro Station

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Jaipur Civil Lines

Civil Lines Area
Near Civil Lines Metro Station
Ajmer Road
302006 jaipur
india

Tel: +911414755000

Fax: (+91)141/4755111

Check-in from 14h00

Check out up to 12h00

  • By plane

    JAIPUR INT. AIRPORT At 11.6km / 7.21 miles

  • By train

    JAIPUR JUNCTION At 2.7km / 1.68 miles

GPS :26.90788, 75.77991

Our accommodation(s)

Your sleep is our priority in our 140 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

NEW YEAR PACKAGE - QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

NEW YEAR PACKAGE - TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

Enjoy delectable buffets and an a la carte menu at Spice It, our multi-cuisine restaurant from 4:00 am to 11:00 pm, as well as an a la carte menu round-the-clock. Try mouthwatering local delicacies that will leave you craving for more.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HUB

Non contractual photo

To unwind with cocktail and snack or surf the net with complimentary WI-FI, step into The Hub, our bar, which is ideal for informal meetings, evening drinks and friendly get togethers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Jaipur Civil Lines

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,601 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,003 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 3.0/5

Sushil C. Families - 24/02/2021 Confirmed reviews ALL

Basic amenities provided after asking Like Fetal kit, Saving Kit Flash not working properly in room no 301 Long time taken in Check in. Rooms are Good. No protocol followed of CORANA

Dear Sushil C., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Good place for short stay and for solo or friends trip

Customer review rating 4.0/5

Anonymous Solo - 24/02/2021 Confirmed reviews ALL

The hotel was good, just that the bathrooms were too small and not very comfortable.

Dear Ishita A., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Worst response and hotel policy , not customer centric

Customer review rating 2.0/5

V.… Families - 23/02/2021 Confirmed reviews ALL

There are many gaps in the policy

Dear Agrahari V., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Good location. Poor public transport connectivity.

Customer review rating 3.5/5

V.s. Families - 23/02/2021 Confirmed reviews ALL

Every time toiletries, coffee tea refils, hand towels have to requested. By default not kept in the room. Corridors were dirty. Cost of food was very very expensive.

Dear V S., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Famliy

Good stay... Cleanliness 10/10

Customer review rating 4.0/5

Anonymous Couples - 22/02/2021 Confirmed reviews ALL

I really like the ambience there plus the staff is really well mannered and there was a girl with spects who served lovingly while we had our breakfast...

Dear Sargam D., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family

Best hotel for Marriage

Customer review rating 2.0/5

Janmenjoy B. Business - 21/02/2021 Confirmed reviews ALL

its just a marriage hotel, least concern about regular guest

Dear Janmenjoy B., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family

Good stay, safe place

Customer review rating 4.5/5

Vijaya N. Families - 21/02/2021 Confirmed reviews ALL

I & my daughter had booked this for the first time it was really good.

Dear Vijaya N., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family

well located and good stay extermely satisfied

Customer review rating 5.0/5

Mahendra P. Business - 20/02/2021 Confirmed reviews ALL

nice stay , hygienic, reception well come was extremely good

Dear Mahendra p., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family
Customer review rating 2.0/5

Anonymous Friends - 20/02/2021 Confirmed reviews ALL

Washroom is too congested and not properly clean.

Dear Twinkle P., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Family

Very Good Stay

TripAdvisor rating 4.0/5

sandeep k 20/02/2021 TripAdvisor review

It was nice stay. Hotel was nice. Staff was nice and helpful. Breakfast was excellent. Hotel staff really very good. Only thing is the bed was very soft. The best thing is they have kid fun area as well.

Hi Sandeep, Thank you for your detailed review. I am really happy to hear the positive comments for the hotel. We cannot wait to warmly welcome you again soon, hopefully in the near future. Regards, Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM
Customer review rating 2.0/5

Anonymous Families - 19/02/2021 Confirmed reviews ALL

This was my second stay at Ibis jaipur but this time it was a horrible experience specially with the drivers who where very rude and did not listen to us we wanted to go somewhere else he would directly say no the driver name was pradeep because of him our entire trip went bad .

Dear Trisha D., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Family
Customer review rating 2.0/5

Sanjay C. Families - 19/02/2021 Confirmed reviews ALL

AC WAS HARDLY WORKING, EXHAUST IN THE BATH WAS NOT FUNCTIONAL, HAD TO ASK FOR TOWELS WHEN CHECKED IN. THE STAFF AT THE RECEPTION WERE WOODEN FACED AND NON SMILEY. OVERALL PRICE COMPARED TO FACILITIES WERE NOT MATCHABLE. SURPRISINGLY AT THE TIME OF CHECK IN ENTIRE STAY AMOUNT WAS TAKEN AS ADVANCE, WHICH I HAVE NEVER SEEN IN MY ENTIRE LIFE OF TOURING WHICH IS APPROX 30 YEARS.

Dear Sanjay c., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Family

Amazing hotel

Customer review rating 5.0/5

Dhirendera Couples - 19/02/2021 Confirmed reviews ALL

Nice hotel,staff so good,thank you everyone.

Dear Dhirendra S., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family

Good stay

Customer review rating 5.0/5

Pramod P. Couples - 17/02/2021 Confirmed reviews ALL

The ambiance and aura of the hotel was really nice. We enjoyed our stay. Loved you're hospitality as well. Looking forward for another staycation at you're hotel.

Dear Pramod P., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM

Jaipur civil line IBis

Customer review rating 4.0/5

Anonymous Friends - 16/02/2021 Confirmed reviews ALL

Bathroom are congusted is the only thing I found uncomfortable

Dear Ankur H., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM

Superb location

Customer review rating 3.0/5

Anonymous Business - 14/02/2021 Confirmed reviews ALL

They charge even for the room slippers which are of free of cost in almost every hotel.

Dear Abhishek D., Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM

Good Stay

Customer review rating 4.5/5

Bhawna S. Business - 10/02/2021 Confirmed reviews ALL

Fabulous Experience. Humble staff. stay was pleasant

Dear Bhawna S., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family #LOVEIBISM

Nice Stay

Customer review rating 4.0/5

Ravi U. Business - 09/02/2021 Confirmed reviews ALL

Overall experience was good.

Dear Ravi U., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family # Love IBISM

EXCELLENT

Customer review rating 5.0/5

Kintu T. Families - 08/02/2021 Confirmed reviews ALL

PLEASANT AND ALL STAFF FROM TOP TO BOTTON WERE VERY COOPERATIVE SPECIALLY NIDHI AND MONIKA IN RESTAURANT AS ALL HAD ALL OUR MEALS DURING THE STAY AT YOUR HOTEL. AND SPECIFICALLY IN THIS COVID-19 SITUATION ALL MEASURES WERE TAKE CARE OF.

Dear Kintu t., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra & Ibis Jaipur Family #LOVEIBISM

Great Location, Great Food and Great Staff

Customer review rating 4.5/5

Keshav Families - 07/02/2021 Confirmed reviews ALL

Awesome experience. You guys make my Day

Dear Keshav J., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra

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