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ibis Jaipur Civil Lines Hotel 3 stars

Customer review rating 4.1/5 3,658 reviews

ALLSAFE approved hotel

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Room 1

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ibis Jaipur Civil Lines
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+ 14 Services

Hotel extras

  • The hotel is pet friendly!

  • Relax at the rooftop pool & longest breakfast from 4am to 12 Noon

  • Well equipped 24/7 fitness centre

  • Next to Civil lines Metro Station

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Jaipur Civil Lines

Civil Lines Area
Near Civil Lines Metro Station
Ajmer Road
302006 jaipur
india

Tel: +911414755000

Fax: (+91)141/4755111

Check-in from 14h00

Check out up to 12h00

  • By plane

    JAIPUR INT. AIRPORT At 11.6km / 7.21 miles

  • By train

    JAIPUR JUNCTION At 2.7km / 1.68 miles

GPS :26.90788, 75.77991

Our accommodation(s)

Your sleep is our priority in our 140 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

NEW YEAR PACKAGE - QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

NEW YEAR PACKAGE - TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Jaipur Civil Lines

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,658 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,028 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 5.0/5

Akash L. Business - 06/05/2021 Confirmed reviews ALL

The whole staff is good....and specially Restaurant staff is doing very well.

Dear Akash l., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines
Customer review rating 4.0/5

Shakti Couples - 04/05/2021 Confirmed reviews ALL

Even in these tough times you guys are doing a fairly good job in terms of sanitation and comfort. Check-in was hardly a minutes time and my request for early check-in was duly considered. In terms of comfort I was happy. The only issue was the blind for the window was not functional. Overall a very pleasant stay.

Dear Shakti S., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

Good . Good service by Mr Govind in catering area.

Customer review rating 4.5/5

Paras Business - 28/04/2021 Confirmed reviews ALL

Good

Dear Paras B., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

Good Stay

Customer review rating 5.0/5

Rohit S. Solo - 26/04/2021 Confirmed reviews ALL

All the staff is well behaved and professional. Specially dining staff Ms. Monika ji & Mr. Govind ji along with other supporting staff. Reception staff was to proactive to resolve the query without raising it. They understand the the guest requirement very well. Head chef was like "you wish and you get it" for the customers. He was very talented person with magic in his hands who was feeding delicious food. Hats off to the cleaning staff who cleans our dirty rooms even in this pendamic situations after knowing we are working and still cleaning our rooms on daily basis.

Dear Rohit S., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

Comfortable stay, courteous staff

Customer review rating 4.5/5

Ankit Business - 21/04/2021 Confirmed reviews ALL

Functional rooms (though a bit smaller than what I had expected) Courteous staff and great service Good breakfast spread Hygiene protocols in place Overall an excellent choice for short stays

Dear Ankit L., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur CIvil Lines

Amazing Hospitality

TripAdvisor rating 5.0/5

ay0dhyaprasad Business - 20/04/2021 TripAdvisor review

I consider IBIS Jaipur one of the most comfortable and friendly hotels at Jaipur. The staff right from the front desk to the housekeeping and at the restaurant... you will find a friendly atmosphere. Overall a fantastic experience

Dear ay0dhyaprasad, We very much appreciate your ratings regarding your stay at the Ibis Jaipur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi #Loves IBISM General Manager

good stay

Customer review rating 4.0/5

Divyam B. Couples - 18/04/2021 Confirmed reviews ALL

rooms are small but everything else is good

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

Good stay

Customer review rating 5.0/5

Deepen K. Couples - 08/04/2021 Confirmed reviews ALL

Nice hotel, helpful staff

Dear Deepen K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi #Loves IBISM General Manager ibis Jaipur

Excellent stay and will come again. Thank you.

Customer review rating 4.5/5

Pushpendra S. Friends - 08/04/2021 Confirmed reviews ALL

Stay was quiet comfortable. Staff is amazing and went out the way to deliver the best specially at Restaurant. Monika and ankit are assets for you. They were friendly, calm and always had smiling face. All the staffs were seen following all the covid precautions. Food was delicious specially Indian food. Buffet spread was okay but best at this price. Felt that room was not cleaned properly as cobwebs could be seen easily. Bathroom requires deep cleaning almost every item is rusted. Door doesn't get locked properly and can be opened without key which is the safety concern. Otherwise we had a fantastic stay at your hotel and would love to come back again. Thank you.

Dear Pushpendra K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi #Loves IBISM General Manager ibis Jaipur

Centrally located, clean Hotel

Customer review rating 4.0/5

Herman O. Families - 31/03/2021 Confirmed reviews ALL

The hotel staff was nice. The rooms were clean. The food quality (Breakfast) was not that good, but overall it was a good stay.

Dear Hermanpreet Singh o., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

Good stay

Customer review rating 3.5/5

Gaurav K. Solo - 28/03/2021 Confirmed reviews ALL

My room no. 214 window view is worsted

Dear Gaurav k., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism

Satisfied but not happy

Customer review rating 3.5/5

Shriya N. Business - 23/03/2021 Confirmed reviews ALL

The rooms weren't totally clean specially the areas near bed

Dear Shriya n., Greetings from ibis Jaipur! Thank you for taking the time to tell us about your experience at the ibis Jaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism

Good cleanliness

Customer review rating 3.5/5

Sonu Couples - 23/03/2021 Confirmed reviews ALL

Overall the stay was comfortable, but there were few things we did not like. We are not fond of the type of washroom our room was equipped with. It was quite similar to those in flights and there was no exhaust or ventilation in washroom. We were also dissatisfied with the underground parking facilities. There were only a few cars parked there and it was mainly being used as storage and dumping place. Also there was no lift available from parking. There was just one staff lift operating from B2 level and it was very very dirty and oily. Definitely not meant to be used by the guests. Finally, the swimming pool on the roof was not functional but this information was not disclosed before or at the time of booking. We booked this hotel mainly for the rooftop pool and we were quite shocked to not have that experience during our holiday. Rest everything was fine and according to our expectations.

Dear Sonu M., Greetings from ibis Jaipur! At the outset please let me thank you for your valuable feedback and apologize for the inconvenience caused during your recent stay with us. Our room and bathroom size has been designed after extensive market survey ensuring maximum utilization of the available space. The size is standard globally and being a "value for money” operation, this helps us minimize the costs and pass on the benefits to our valued Guests. I sincerely hope you will provide us with the opportunity to welcome you back at the hotel and showcase true Ibis hospitality. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism

Well located

Customer review rating 4.0/5

Alok S. T. Families - 23/03/2021 Confirmed reviews ALL

First day was challenging as the room was untidy and not upto the mark. But every thing went well after changing the room.

Dear Alok Singh T., Thank you for your review. I appreciate both your positive and constructive comments which give us the opportunity to review areas of operations where we fell short of the expectations of our guests. I apologize for some of the shortfalls that you have experienced and the inconvenience caused. The comfort of our guests is important to us and rest assured, I have discussed your concerns to the relevant department heads for immediate follow up. Thanks again for the gift of feedback and we hope we can welcome you back to the Ibis Hotel Jaipur. Sincerely, Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism

Neatness

Customer review rating 4.5/5

Sanjay B. Families - 22/03/2021 Confirmed reviews ALL

It was a great experience indeed. Hospitality was really good.

Dear Sanjay B., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Saumitra & Ibis Jaipur Civil Lines Family #LoveIbism

Very Good Stay

TripAdvisor rating 4.0/5

sandeep k 20/02/2021 TripAdvisor review

It was nice stay. Hotel was nice. Staff was nice and helpful. Breakfast was excellent. Hotel staff really very good. Only thing is the bed was very soft. The best thing is they have kid fun area as well.

Hi Sandeep, Thank you for your detailed review. I am really happy to hear the positive comments for the hotel. We cannot wait to warmly welcome you again soon, hopefully in the near future. Regards, Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM

IBIS Jaipur

TripAdvisor rating 4.0/5

SanjeevsomaniHyd Business - 02/02/2021 TripAdvisor review

Rooms are neat and clean but not designed for business travellers as there was no table to work .Room is also quote small so space for luggage storage is a challenge. Staff is super co-operative and helpful.

Thank you for your TripAdvisor review and for recommending us to the online travel community. I am pleased to note that your stay was a good one and you had a wonderful time with us. Your lovely words will surely be shared with the team. We look forward to welcoming you back!! Regards, Saumitra & Ibis Jaipur Family # Love IBISM

Decent stay in jaipur

TripAdvisor rating 4.0/5

Kiran Kumar W 23/01/2020 TripAdvisor review

The hotel was decent and a typical ibis..small rooms and bathrooms..connecting rooms were available for larger families...breakfast was good and spread was decent as well. Overall a good stay in jaipur

Dear Kiran, We love to see that you enjoyed every aspect of your stay with us! Thank you so much for recommending us to other travelers. Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

Amazing time

TripAdvisor rating 4.0/5

Rknirmal Business - 15/01/2020 TripAdvisor review

Wonderful time with lovely experience, Bath room was little congested but great for Solo peoples. must visit again to have better experience. Room was also not so big but having options to smoking or non smoking rooms, which i like most. overall it was a good time.

We love to see that you enjoyed every aspect of your stay with us! Thank you so much for recommending us to other travelers. Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

Great stay at IBIS Jaipur

TripAdvisor rating 5.0/5

vma491 Family - 25/12/2019 TripAdvisor review

Good ambience, though location further from main attractions or shopping centre Rather quiet. Breakfast was good. We can an idea of Jaipur as we enter the lobby - the wall was painted with insights on Jaipur - places of interest etc.

Dear Guest, A HUGE THANK YOU for this beautiful review! We're absolutely thrilled to see how much you had a good time with us. Thank you for your 5 star and for recommending us - come back soon! Saumitra & Ibis Jaipur Civil Lines & Family #LoveIbism

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