ibis Jaipur Civil Lines Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 3,918 reviews

ALLSAFE approved hotel

Information message

ibis Jaipur Civil Lines
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+ 16 Services

Hotel extras

  • The hotel is pet friendly!

  • Relax at the rooftop pool & longest breakfast from 4am to 12 Noon

  • Well equipped 24/7 fitness centre

  • Next to Civil lines Metro Station

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Jaipur Civil Lines

Civil Lines Area
Near Civil Lines Metro Station
Ajmer Road
302006 jaipur
india

Fax: (+91)141/4755111

Check-in from 14h00

Check out up to 12h00

  • By plane

    JAIPUR INT. AIRPORT At 11.6km / 7.21 miles

  • By train

    JAIPUR JUNCTION At 2.7km / 1.68 miles

GPS:26.90788, 75.77991

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Our accommodation(s)

Your sleep is our priority in our 140 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Jaipur Civil Lines

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,918 reviews

TripAdvisor Rating 4.0/5

1,123 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice stay

Customer review rating 4.0/5

Nishant Couples - 08/01/2022 Confirmed reviews ALL

Overall good stay, but beds are too small

Dear Nishant K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

A great place to stay location-wise and for food.

Customer review rating 3.5/5

Lalit Families - 05/01/2022 Confirmed reviews ALL

All of my family members liked the stay - mostly for food and locality wise. We all liked the food that was available during breakfast. Your staff is nice and courteous. However, we expected a little more cleanliness in rooms. The mattress was too soft to have a nice sleep - we all had backache - even though we had the soft layer removed. My stay was at 7th floor but on the day I reached there was some disturbance (notified reception upon leaving) at around 12:30am. Overall, I enjoyed Jaipur and stay at your Ibis. PS: Had called reservations twice for bookings but it was either closed at 4pm Saturday (as informed) or not picking up. This was prior to booking on accor website.

Dear Lalit M., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Pleasant stay

Customer review rating 4.5/5

Siddhartha J. Couples - 04/01/2022 Confirmed reviews ALL

There were some complications initially in opening the locked door and we had to get the card rechecked twice. However, the problem was heard and resolved quickly. Would request if you could Increase the size of the bathroom and bed. Hospitality was great. Service was fantastic and house keeping people were very helpful.

Dear Siddhartha J., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Nice experience

Customer review rating 4.5/5

Gulshan Couples - 03/01/2022 Confirmed reviews ALL

Enjoyed my time at ibis. The service was good

Dear Gulshan D., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Nice Experience

Customer review rating 5.0/5

Satpal K. Business - 03/01/2022 Confirmed reviews ALL

Food was excellent. Staff was very friendly. One of the house keeping staffs, was proactively taking care of basic needs. I missed his name though.

Dear Satpal K., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager
Customer review rating 5.0/5

Irfanul H. Couples - 01/01/2022 Confirmed reviews ALL

Service was excellent ..

Dear Irfanul H., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 31/12/2021 Confirmed reviews ALL

AlthoughRoom and bathroom were too small but food and service was amazing , thank ibis for making our stay comfortable

Dear Neeti C., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Good stay. But bathroom feels congested.

Customer review rating 3.5/5

Sumana Couples - 29/12/2021 Confirmed reviews ALL

Overall the stay was good, room was neat and well maintained. But, bathroom felt congested. It was clean though.

Dear Sumana Khandika Jagadeesha R., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Amazing service

Customer review rating 5.0/5

Nikesh M. Families - 29/12/2021 Confirmed reviews ALL

Hotel is well located and the services are perfect.

Dear Nisha m., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Stay was safe and excellent.

Customer review rating 5.0/5

Anonymous Families - 29/12/2021 Confirmed reviews ALL

My family enjoyed, all staff was well behaved and helpful.

Dear Meenu G., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Superb hospitality

Customer review rating 5.0/5

Sumit S. Business - 28/12/2021 Confirmed reviews ALL

wanna appreciate each one u at IBIS, civil lines, jaipur. Would like to thank Mr. Vijendra, who is a gem of ur organization. Very calm, composed, decent n very professional. He took care of mine during my odd shift too. Convey my regards to the whole team. Thanks!

Dear Sumit s., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Nice one

Customer review rating 3.5/5

At Families - 26/12/2021 Confirmed reviews ALL

The building is well located 15-20 minutes away from most attractions and in a busy market road. A metro station is a 2 minute walk away. As for the hotel, is cheerfully decorated and is clean. The service is great and the food is nice. COVID protocols were followed by the staff but not at all by the guests. Breakfast spread is okay, rathe limited but how much can you eat anyway. They have some good kids acti cities like badminton, cycling and archery, which is good for passing time. There is even a PS4 in the kids room. As for the room, rather small but manageable. The bathroom is a modular sort of a weird shape and very small. The problem is the bed. It is really small, smaller than a queen size. So if you are alone. It would be fine. If you are a couple- you have been earned. If you have a kid- get another room or a different hotel if you plan to sleep. Overall, a good stay. It would have been better if they could warn about the bed size.

Dear Anurag T., We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Good stay

Customer review rating 4.0/5

Gopal K. Families - 25/12/2021 Confirmed reviews ALL

Overall good stay.

Dear Gopal Krishna Kapri, We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Yes

Customer review rating 3.5/5

Aasif Q. Business - 24/12/2021 Confirmed reviews ALL

The breakfast menu was not good at all rest all was okay

Dear Aasif Qureshi, We very much appreciate your comments regarding your stay at the ibis Jaipur Civil Lines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have also shared your comments about the food quality with the Chef and his team. We are thankful to you to bring this to our notice, you shall surely find changes the next time you are here. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Balagi Singh General Manager

Just average

Customer review rating 3.0/5

Vijay S. Business - 23/12/2021 Confirmed reviews ALL

Cleanliness and room service is needs to improve

Dear vijay Singh, Thank you for taking the time to tell us about your experience at the ibis Jaipur Civil Lines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Balagi Singh General Manager

Member

TripAdvisor rating 5.0/5

mukundchats 01/12/2021 TripAdvisor review

Excellent hospitality from the hotel. As an Accor silver member the stay felt better because of the special treatment extended.The restaurant should however increase the spread during the dinner buffet

Dear Guest, Greetings from ibis Jaipur Civil Lines! Thank you for this beautiful review! It was our great pleasure to welcome you to ibis Jaipur Civil Lines and our most treasured award is to make our guests feel comfortable and special at ibis Jaipur Civil Lines Your feedback will certainly motivate the entire team to create new levels of guest experience. The team looks forward to welcoming you back again soon! Warm Regards, Balagi Singh General Manager

good stay

TripAdvisor rating 3.0/5

Cruiser235724 Business - 26/10/2021 TripAdvisor review

staff is awesome and well trained. ms. Shweta take care of booking part very well. ms. Monika and Pankaj from restaurant are very well trained and know how to handle the guests. mr. Abhishek from front desk is very good to talk and well trained . mr. Dharmendra from security is also very well trained and always smile and good to talk. only cleaning and maintenance req. more attention. rest everything is good.

Dear Guest, Greetings from ibis Jaipur Civil Lines! Thank you so much for staying with us at ibis Jaipur Civil Lines recently and for taking the time to share such a wonderful review. I am delighted to hear that you had a great stay and loved our property in every aspect of your experiences. Your encouraging comments are sincerely appreciated. We are particularly grateful that you found our team and their service as impeccable and attentive throughout your stay. We look forward to welcoming you back for another relaxing stay at ibis Jaipur Civil Lines. Warm Regards, Balagi Singh General Manager

Wanting in cleanliness

TripAdvisor rating 3.0/5

212manju 18/09/2021 TripAdvisor review

Post Covid, even minor issues of cleanliness appear alarming - and if bed linen display spots and stains,one gets panicky. Management ought to consider changing laundry. IBIS guests expect better standard.

Dear Guest, Greetings from Ibis Jaipur Civil lines! Thank you for your valuable feedback. I sincerely regret for the inconvenience caused to you. I am most concerned to know your feedback and I do understand the fact that in this occasion we could not live up to the expectation, however I would humbly request for an opportunity to showcase our true hospitality. Your feedback is valuable and will definitely help us to be better, improve our services. My team and I look forward to welcome you back soon. Best regards, General Manager

Amazing Hospitality

TripAdvisor rating 5.0/5

ay0dhyaprasad Business - 20/04/2021 TripAdvisor review

I consider IBIS Jaipur one of the most comfortable and friendly hotels at Jaipur. The staff right from the front desk to the housekeeping and at the restaurant... you will find a friendly atmosphere. Overall a fantastic experience

Dear ay0dhyaprasad, We very much appreciate your ratings regarding your stay at the Ibis Jaipur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saumitra Chaturvedi #Loves IBISM General Manager

Very Good Stay

TripAdvisor rating 4.0/5

sandeep k 20/02/2021 TripAdvisor review

It was nice stay. Hotel was nice. Staff was nice and helpful. Breakfast was excellent. Hotel staff really very good. Only thing is the bed was very soft. The best thing is they have kid fun area as well.

Hi Sandeep, Thank you for your detailed review. I am really happy to hear the positive comments for the hotel. We cannot wait to warmly welcome you again soon, hopefully in the near future. Regards, Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM

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