Sofitel Phnom Penh Phokeethra 5 stars

Customer review rating (ALL Rating) 4.8/5 768 reviews

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Description

Hotel extras

  • Indulgent Sofitel SPA offering an array of spa and wellness treatments in our hotel

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • 4 gourmet restaurants for the ultimate culinary journey

  • 7 hectares of garden offering a relaxing escape

  • Grandest Ballroom offering Magnifique events for 1000 guests

Our accommodation(s)

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Hotel location

Sofitel Phnom Penh Phokeethra

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 PHNOM PENH
Cambodia

GPS:11.546306, 104.933521

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  768 reviews

TripAdvisor Rating  4.5/5  2,083 reviews

Certificate of excellence 2024

Ok stay

Customer review rating 4.0/5

M G. Couples - Confirmed reviews ALL

We stayed for three nights all the staff were extremely helpful, polite and welcoming. We booked via an agency . We didn’t realise breakfast wasn’t included in the price and, was shocked to find you charged 30 dollars PP per night for breakfast……

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the breakfast charges, certainly the options is available to accommodate different preference for you guest. Thank you again for sharing your experience. Do not hesitate to reach us for your future visit perfect arrangement. Our entire team are looking forward to welcoming you again. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

A truly superb hotel with incredible staff

Customer review rating 4.5/5

Graham W. Friends - Confirmed reviews ALL

Stayed just 2 nights but were made feel very welcome by exceptional staff every where. I have written a detailed review on Tripadvisor praising the whole experience

Dear Graham W., We very much appreciate your time commenting on your recent stay at the Sofitel Phnom Penh Phokeethra here and as well on TripAdvisor. It is always a pleasure to receive such glowing feedback. I have already shared both of your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Wonderful stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

All hotel staff are very attentive and always steps ahead on guests need. They do look genuinely happy and motivated to work and this is something you don’t see everyday in hospitality industry. They communicate well and always re-confirm to avoid mistake. Location is great, room is quiet and clean. There is a mall next to the hotel.

Dear Ms. P., We very much appreciate your glowing comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to learn that the team delivered the service excellence and warmest hospitality you deserve. I have already shared your comments with our team. May I please invite you to share on Sofitel Phnom Penh Phokeethra official TripAdvisor page as well: https://bit.ly/455Hbjz This will absolutely brighten up their day and motivate them to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, if not better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Good service and good stay

Customer review rating 3.5/5

Zane Solo - Confirmed reviews ALL

During my stay at Sofitel Phnom Penh, I was thoroughly impressed by the exceptional service, convenient location, and immaculate cleanliness. From the moment I arrived, the staff greeted me warmly and ensured every aspect of my stay was enjoyable. The hotel's prime location allowed for easy exploration of the city's attractions, while the impeccable cleanliness of the rooms provided a comfortable and relaxing environment.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also toke well note on your comment on water bottles. Rest assure that we are finalizing on this change soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant and greener than this recent one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Accommodation and facilities were terrific and all staff supportive and helpful.

Bonsoir Ms. W., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to learn that the team delivered the service excellence and warmest Hospitality you deserve. I have already shared your comments with our team. May I please invite you to share on Sofitel Phnom Penh Phokeethra official TripAdvisor page as well: https://bit.ly/455Hbjz This will absolutely brighten up their day and motivate them to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, if not better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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Other web-users rate our hotel

  • 144 reviews 9.6/10 Location
  • 218 reviews 9.1/10 Room
  • 492 reviews 9.6/10 Service
  • 150 reviews 9.1/10 Vibe
  • 89 reviews 8.6/10 Breakfast
  • 66 reviews 9.4/10 Cleanliness

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