Novotel RJ Santos Dumont 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 1.945 görüş

En iyi fiyat
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Novotel RJ Santos Dumont - Image 1
Novotel RJ Santos Dumont - Image 2
Novotel RJ Santos Dumont - Image 3
Novotel RJ Santos Dumont - Image 4
Avenida Rua Marechal Camara 300, Centro, 20020 080 RIO DE JANEIRO, Brazil

Açıklama

Otel ekstraları

  • No charge for two children aged 16 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Five event rooms for up to 60 people

  • Hotel in Rio de Janeiro near the OAB and the Public Prosecutor's Office

  • 5-minute walk to Rio de Janeiro Santos Dumont Airport

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Otelin konumu

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300, Centro
20020 080 RIO DE JANEIRO
Brazil

GPS:-22.90859, -43.16931

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Restaurante Novotel

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  1.945 görüş

TripAdvisor Derecesi  4.0/5  1.783 görüş

2024 mükemmeliyet sertifikası

Average Hotel, Poor Service

Tripadvisor puanı 2.0/5

joaol566 İş - TripAdvisor onaylı yorum

The facilities are reasonable, the quality of service left much to be desired. Most of the staff, with a few exceptions, were unfriendly and seemed disengaged. Basic courtesies like a smile or a simple "good morning" were often forgotten, particularly by the restaurant team serving breakfast. The lack of warmth from the staff definitely impacted the overall experience. A little effort in customer service would go a long way in improving the stay.

Dear Guest, I am sorry that your experience was not up to par during your last stay at Novotel Santos Dumont. This is not the standard we follow and although our goal is your satisfaction, your comments help us to improve our services every day. Best regards, Luan Estevez Guest Relations

Good for short stays

Tripadvisor puanı 4.0/5

Adrix1995 TripAdvisor onaylı yorum

5 minutes from the airport (you just need to take the walkway and you are there), this Novotel offers a good stay for your short stay in Rio. They need to renew rooms though. Friendly and professional staff. A little expensive for what it offers.

Adrix, We appreciate you taking the time to write to us following your stay at the Novotel Rio de Janeiro Santos Dumont. We regret that the service provided did not meet your expectations, please accept our sincere apologies. Novotel hotels always want to provide the best quality of service during your stays, therefore your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you mentioned to us. Once again, we appreciate your comments and hope to regain your trust for your next stay. Looking forward to welcoming you soon, please accept our best regards.

Really bad service by Hvana

Tripadvisor puanı 2.0/5

youpiMontreal İş - TripAdvisor onaylı yorum

several times. Everything went well: the hotel is super close to Santos Dumont airport and Cinelandia (5-10 min walk) This time the service was deplorable, the receptionist HAVANA doesn't know her job and doesn't speak anything, no foreign language at least she could explain in Brazilian. It's a shame for a 4* hotel and unacceptable.

Good hotel

Tripadvisor puanı 4.0/5

robert c Couples - TripAdvisor onaylı yorum

My partner and I and friends stayed for a 3 night visit. Check in was quick. Valet parking available. 15 min walk to lapa. Area surrounding hotel quite desolate, plenty of homeless but never had any trouble from them when leaving or returning to hotel. Comfy bed, spotless rooms. Good facilities. Great bar and restaurant. Staff friendly on all levels. Security a little bit stern looking. Breakfast was nice. Would recommend.

Dear Mr. Robert, We very much appreciate your comments regarding your stay at the Novotel Rio De Janeiro Santos Dumont. We were pleased to receive your congratulations. We will be sure to share your feedback with the entire team. Thank you very much that you liked our services and structure. It was a pleasure to have offered a pleasant experience at our hotel. Best regards, Beatriz.

Nice hotel, convenient to Santos Dumont Airport

Tripadvisor puanı 5.0/5

Neal R TripAdvisor onaylı yorum

Excellent stay at the Novotel RJ Santos Dumont. The hotel staff was great. Very friendly, efficient, and professional. The hotel was clean, quiet, and well-maintained. The fitness center was well-equipped and available 24/7. I didn't get a chance to try the restaurant, so cannot comment on that aspect of the hotel. As the name implies, the hotel is convenient for Santos Dumont Airport. It is a fairly easy 5 minute walk from the hotel, mainly on a pedestrian bridge above a busy road. It is also about a 10 minute walk from the Rio Metro. The only negative, and not the hotel's fault, is that this part of Rio has a problem with homelessness and is fairly deserted after dark and on weekends. So, it might not be the best area to walk around at night. Again, not the hotel's fault, and it does have good security, but certainly a part of your stay.

Dear Neal, Thank you very much for taking the time to share your experience with us. We're happy to hear that your stay was pleasant and that we were able to meet your expectations. Should you visit us again, we would be delighted to welcome you back. Sincerely,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 429 görüş 8.5/10 Konum
  • 779 görüş 6.6/10 Oda
  • 839 görüş 7.5/10 Hizmet
  • 23 görüş 7.6/10 Wifi
  • 373 görüş 7.4/10 Kahvaltı
  • 347 görüş 4.7/10 Konfor
  • 328 görüş 6.9/10 Hijyen
  • 265 görüş 4.4/10 Yemek

Hizmet sağlayıcı Trustyou

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