ibis Rio de Janeiro Santos Dumont 3 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.0/5 3.185 görüş
ibis Rio de Janeiro Santos Dumont
AV MARECHAL CAMARA 280, CENTRO
20020 080 RIO DE JANEIRO
Domestic airport 1 - full name
300 m / 0.19 mi 10 min walk / 5 min drive
Int. airport 1 - full name
21 km / 13.05 mi 30 min drive
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Hearty regional dishes and classic Brazilian dishes cooked before your eyes.
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Engellilere uygun oda
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlarDaha fazla bilgi edinin
Not particularly pleasant
Tripadvisor puanı 2.0/5
Coiehfkjsehflrjgohwl Solo travel - TripAdvisor onaylı yorum
Firstly, be aware it’s not next to the airport. If you have just hand luggage you can walk it in ten minutes by following the big bridge you can see from Departures and it’s at the end of the next again block. But it’s not a salubrious area (homeless people sleeping on the street). I’ve stayed at several Ibis hotels and they are usually good value bricks-and-mortar places but Ibis S.D. Is quite isolated and lacking nearby facilities. The food at the ‘restaurant’ was poor, the ‘buffet’ turning out to be soups and plain, undercooked pasta. (Next door at Novotel I found marginally better but a very long wait for the food.). Zero information from reception on food deliveries or other restaurants (other than ‘try WhatsApp’), zero info on directions other than ‘take a taxi’ when downtown is only 15m walk, buses terminate almost opposite and the excellent modern tram system runs from the airport. It has all the basic facilities, wifi, safe, air-conditioning. One member of reception spoke English and was enthusiastic. It’s not that they don’t try: they just don’t have basic visitor information or recommendations to hand.
Dear Mr. guest, Thank you for leaving your review. We appreciate you informing us about your dissatisfaction, so we can analyze and work on the notes, bringing relevant improvements to our guests. Regarding the distance between the airport and the hotel, it is 700 meters and can be covered in 9 minutes on foot, or in 2 minutes using a car. I understand that this did not meet your expectations, but we can coherently inform you that the hotel is very close to the airport. About the restaurant and our dinner buffet, we have a la carte dishes on our menu and we also offer a buffet with pasta and broths. In this way, our guests can feel free to choose the option that best suits them. Thanks for the notes. We hope to welcome you here again in the future. Yours sincerely, Jaqueline Mullem Guest Experience Supervisor Ibis Rio de Janeiro Santos Dumont
Stay at IBIS
Tripadvisor puanı 4.0/5
willprieto Couples - TripAdvisor onaylı yorum
The room was clean, the only problem I had with the door knob, but no big deal, my problem was the people at the front desk, they made me wait because they were either on the phone or the computer or talking to each other. They didn’t acknowledge me immediately when I arrived, they need to be trained better for hospitality, I was standing in front of them for 5 min or more and they wouldn’t bother to say please give me a minute, nothing that is not the way it was rude. Every agent did the same. They were friendly after but not aware of the time they made me wait when there wa no line, the supervisor was next to the agent and DID nothing either.
Not so good
Tripadvisor puanı 3.0/5
PaoloAcido Couples - TripAdvisor onaylı yorum
Actually the Ibis was closed and we were upgraded to Novotel next door. In the first room the air conditioning didn’t function. We were moved to another room so that was good. We used the room service and that was quite bad: pasteis were almost burned, cheese of poor quality and the pina colada tasted synthetic... Anyway, the (second) room was fine, customer service ok (Indidnt feel like complaining about the food in these difficult times) and the breakfast was also good. All hygiene measures were at the appropriate level.
Tripadvisor puanı 4.0/5
x00sarah00x Friends getaway - TripAdvisor onaylı yorum
Nice place to stay! The food was very delicious :) The staff were friendly and helpful, but only a few of them can speak english. It’s nearby the subway station. We were there at the carnival, it was a incredible week :D Highly recommended!!!
Dear Sarah, Thank you for leaving your message to our hotel. It is gratifying to know that our team has met your expectations. I thank you on behalf of our entire team, together we always want to deliver unforgettable experiences to our dear guests. We hope you come back soon to visit us. Sincerely, Jaqueline Müllem Quality & Guest Relations Supervisor Ibis & Novotel RJ Santos Dumont
Tripadvisor puanı 4.0/5
rinosoares Solo travel - TripAdvisor onaylı yorum
great location to stay if you are flying from santos dumond airport. very convenient. room was clean. shower was good too. staff were helpful and knowledgeable about the area. also hotel walking distance to a metro station
Dear Guest, It was with pleasure that we received the evaluation of your accommodation. We'll share your comments with our contributors. Your positive experience at our hotel makes us very happy and encouraged to continue to offer great service and service. We hope to see you soon! Feel Welcome! Jaqueline Müllem Quality & Guest Relations Supervisor Ibis & Novotel RJ Santos Dumont
ile iş birliği içinde TripAdvisor