โนโวเทล ลอนดอน แพดดิงตัน 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 2,274 รายการ

โนโวเทล ลอนดอน แพดดิงตัน - Image 1
โนโวเทล ลอนดอน แพดดิงตัน - Image 2
โนโวเทล ลอนดอน แพดดิงตัน - Image 3
โนโวเทล ลอนดอน แพดดิงตัน - Image 4

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  • สระว่ายน้ำ ห้องซาวน่า และศูนย์ฟิตเนส

  • ใช้เวลาเพียง 15 นาทีไปยังสนามบิน Heathrow ด้วยทางด่วน Heathrow

  • ห้องพักทันสมัย 206 ห้องและห้องพักที่สะดวกสบายสำหรับลูกค้าทุพพลภาพ 11 ห้อง

  • ห้องประชุม 11 ห้องพร้อมสิ่งอำนวยความสะดวกคุณภาพเยี่ยมและ WIFI ฟรี

  • เดินระยะสั้นๆ ไปยังสวน Hyde Park และ Kensington Gardens

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โนโวเทล ลอนดอน แพดดิงตัน

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD ลอนดอน
สหราชอาณาจักร

พิกัด:51.519046540144, -0.1825473208714

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ในสถานที่
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  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
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No.3 Restaurant

ยินดีต้อนรับสู่ร้านอาหารและบาร์ No.3 ที่ Novotel London Paddington ดื่มด่ำกับบาร์และร้านอาหารมีสไตล์อันมีชีวิตชีวา ซึ่งให้บริการอาหารนานาชาติพร้อมเครื่องดื่มหลากสีสัน

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.2/5  รีวิว 2,274 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 3,282 รายการ

Excellent location

คะแนนจาก Tripadvisor 4.0/5

Emma L รีวิวที่ได้รับการรับรองจาก TripAdvisor

Well located hotel, short stroll from Paddington station. The bar & restaurant were useful and we enjoyed use of the pool early in the morning (with early wake ups due to jet lag). The closely located plaza with shops and restaurants in the plaza and on the canal were handy and there was a good range to choose from. The hotel staff were helpful and friendly. Tip for future guests: no USB charging points in the hotel rooms, which was inconvenient.

Dirty Room - Mistake

คะแนนจาก Tripadvisor 2.0/5

Thomas W รีวิวที่ได้รับการรับรองจาก TripAdvisor

Not to Novotel standards - avoid. Went to stay here as I couldn’t get home from my trip due to train strikes. Was more than happy to stay at Novotel as I had a great experience before at the Canary Wharf location. This however, was a mistake. When we arrived, the staff were nice enough to check in and get us on our way to the room. Quick check in which took a couple of minutes and no issues here. Lobby was also quite nice as well. First mild issue was seeing the leisure facilities close at 8pm, which at a London hotel just doesn’t seem satisfactory enough, there’s plenty of people needing to do stuff in the evening, so stretching it to 10pm doesn’t seem like it would be an issue. Next, I’d finally arrived in the room. I was greeted to a dirty carpet and sub-par lighting. The first off thing was that the toilet is on the left as you open the door in its own little room, with no sink, away from the bathroom which is way further down into the room. Going into the bathroom itself, the shower was dirty around the base and the bottom of the shower door was caked in mold. The bath had hairs in and the sink also had debris. The bedroom itself looked okay, but upon closer inspection, the bed sheets weren’t clean, there was a red stain on the bed side table, dirty mattress on the seperate bed as well as paint all over the light switches. Just seems like no effort is put into keeping the rooms clean, as well as a lack of effort to keep the standard with maintenance seeming to be at a low. After all of this, I’d only been in the room 20 minutes and decided to leave. I wanted a nice end to my break and this was not it. I had come from a Premier Inn which was far better than whatever this was, at a fraction of the price. The staff did try to help by offering another room, this was declined as I already felt dirty in that room and I’d assume it’s the same staff who clean each room, so I’d rather not take the risk. I’d left and booked the Canary Wharf branch and have had a brilliant time here. Great staff, clean modern rooms, facilities open when they should be and the Novotel experience I was looking for. Do better Paddington Novotel, as this wasn’t the stay I was hoping for.

Dear G3489SRthomasw, In 2023/2024, our property went through extensive renovations in the bar, restaurant, lobby, conferences, meeting rooms and now with the entire renovation of our exterior facade been completed in early December, the leisure centre and guest rooms will follow. We appreciate that with renovations been completed in our public areas and exterior facade, the aging of the rooms becomes now more evident, but nevertheless, please accept my most sincere apologies for the cleanliness of your room, along with the assurance that I have discussed your experience with my housekeeping team. I am glad to learn that you have enjoyed your stay in one of our sister properties and I trust that when the time is right, you will give us the opportunity to welcoming you again in a future visit to London. Kind regards, Paulo Bernini - Operations Manager.

Avoid this hotel at all costs- racism, lies and zero customer service

คะแนนจาก Tripadvisor 1.0/5

Nehabhasin22 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Avoid This Hotel at All Costs – Racism, Lies, and Zero Customer Service My experience at this hotel was beyond appalling. Simran, a staff member at the bar, displayed blatantly racist behavior that left me shocked and deeply offended. When I requested a simple Coca-Cola, she outright refused to serve me without any valid explanation and later changed her statement when questioned. As if that wasn’t enough, when we requested to leave our luggage at the hotel—a basic courtesy expected from any hospitality provider—they flatly refused. The staff as a whole seemed unprofessional and dismissive, enabling such behavior instead of addressing concerns. Customer service is clearly nonexistent in this establishment, and it’s shocking that Accor allows such incidents to occur. Racism, lies, and a lack of basic hospitality have no place in the industry. If I could, I would escalate this matter to the authorities. Travelers, beware—this was my worst hotel experience ever. Avoid this chain and spare yourself the distress of being treated unfairly.

Dear Nehabhasin22, the team member who served you at the bar, only highlighted that the bottle of coke – a 200ml mini-coke - that you have requested was a drink mixer, opposed to the regular bottle of coke - 330ml, advertised in the bar menu and that you have been subsequently served is today, the one currently sold for general consumption. I also would like to reiterate, as my team does to every guest staying in our hotel and wishing to store luggage overnight, that we have a quite limited space for luggage storage, which means that we can only store luggage for a same day collection. I was quite surprised to learn, following your recent stay in late December and the comments that you have made in this forum, vowing never to return, that you have now returned to the hotel again in early January and have raised no concerns to either myself, or a member of my management team. I was extremely disappointed with your comments that you deemed a member of my team to be racist, which is not the case. I can assure you that the team here in no way are racist and I take great pride in the diverse multi-cultural team that works here at Novotel London Paddington. With kind regards, Sharon Thandi.

An excellent stay!

คะแนนจาก Tripadvisor 5.0/5

Owen S ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We thoroughly enjoyed our stay. Rooms and hotel quality were excellent, service was always accommodating and with a smile. Location suited exactly for what we were doing. Arguably the best Novotel we have stayed at! Thank you

Dear Owen S, Many thanks for your kind review. We are all delighted to learn that you and your family have enjoyed your stay with us. Looking forward to welcoming you again soon - Kind regards, Paulo Bernini - Operations Manager.

Decent but not particularly comfortable

คะแนนจาก Tripadvisor 3.0/5

rockcosmi รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stayed with my significant other at the Novotel London Paddington for five days. I booked the hotel mostly with points through my bank's website. We were not made aware of rennovations through the site but I can understand that given that it was the bank's website. However, we weren't informed of this on check in either. The renovations were really only a problem one night for us as we asked to switch rooms and i guess we got put on a side that wasn't as loud. I should clarify, we actually asked the switch rooms because at first we got an accessible room even though neither of us are disabled. We said this was fine not knowing what it entailed. Once we got in though the shower was just a slightly dipped floor with just a curtain. The water spilled all over the bathroom when we showered so we asked for another room. They were very polite and got us a new room while we were out and we moved when we got back from our excursions. We really appreciated that. The accessible room particularly felt very cold and sterile to us. The new room had a better feel with a better shower but I gotta say honestly even still some of the fixtures and decorations (plastic curtains for example) gave off sort of a nice prison vibe. The pillows were pretty weird (like two smaller pillows or together in a case) and not comfortable. The biggest thing for us was also the lack of outlets by the beds so we couldn't charge our phones next to us while we slept. We didn't end up using the pool or the bar so can't comment on those. The breakfast did have a good selection but quality was mid. This hotel IS indeed very well located and we could walk to the station in a few minutes and get wherever we needed to go. I see a lot of reviews praising this hotel when you're traveling with kids; I'm guessing that's true and we saw a lot of families as well as a lot of people who seemed to be there for work. If you're in either of those camps, I can see why this hotel might be great but if you're single adult or a couple on vacation, I think you could get a better experience elsewhere. Overall, great location and friendly and helpful staff but I wouldn't call it stylish or comfortable.

Dear rockcosmi, Many thanks for your comments and feedback. May I take this opportunity to clarify that we have recently completed extensive renovations in our public areas - Bar, Restaurant, Lobby as well as on the exterior facade, with the Leisure centre and rooms to follow soon. Thank you very much for commending the service experienced from our team throughout the hotel, which despite the circumstances related to the ongoing renovation works carried out in 2024, has delivered an impeccable service to all our guests. In the hope that when the time is right, you will give us the opportunity of welcoming you again in a future visit to London. Kind regards, Paulo Bernini - Operations Manager.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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