Mercure Siracusa Prometeo 4 stars

Customer review rating (ALL Rating) 4.5/5 277 reviews

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Description

Hotel extras

  • Located in the heart of the city

  • Free Wi-Fi throughout the hotel

  • A stone's throw from the Archaeological Park and 20 minutes walk from Ortigia Island

  • Room service available

  • Smart TV connected to the internet

Our accommodation(s)

Hotel location

Mercure Siracusa Prometeo

Viale Teracati 20
96100 SIRACUSA
Italy

GPS:37.0761, 15.281811

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PANORAMIC RESTAURANT

The panoramic restaurant offers outstanding dishes that blend different flavors and influences with the evolution of local tradition, a mix of ancient flavors and new experiences. It also offers a wine list with regional and national wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  277 reviews

TripAdvisor Rating  4.5/5  1,564 reviews

Certificate of excellence 2024

Great stay and highly recommended

TripAdvisor rating 5.0/5

Aldo R TripAdvisor review

Staff extremely friendly and helping with all our requests to help manage the family stay. Breakfast with many options, most of them local, all items were fresh. Location is perfect if you plan to visit places outside of Siracusa, which was our case. For dining at Ortigia we had to park just before the island and then have a short walk, while if you visit during the day is probably to take the public bus around the corner of the hotel (frequency every 20-25min, until 21h00 or 9pm).

bog standard modern hotel

TripAdvisor rating 2.0/5

468henryt TripAdvisor review

A bog standard modern hotel, but a long 2km+, 30min walk to the old city, somehow i got the impression it was closer, it is in town as such but not in an area a tourist would want to be in. otherwise sure there's nothing wrong as such with the hotel.

Thank you for taking the time to share your experience at Mercure Siracusa Prometeo. We are pleased to hear that you appreciated the modernity of our hotel and that your stay was overall enjoyable. We are sorry to learn that the distance from the old town did not fully meet your expectations. While we understand that perceptions of distance can vary, we would like to highlight that our location offers privileged access to numerous cultural and historical attractions. Just 200 meters from the hotel is the Neapolis Archaeological Park, one of the most important in Europe, which houses treasures such as the Greek Theatre and the Ear of Dionysius. Additionally, we are close to the Romanesque Church of San Giovanni and the Paolo Orsi Regional Archaeological Museum, which are must-see destinations for art and history enthusiasts. At this time, the Neapolis Archaeological Park is also hosting the extraordinary exhibition of Polish sculptor Igor Mitoraj, an exhibit that invites reflection on the relationship between humans and nature, further enriching our guests' experience. We greatly appreciate your suggestions, which will help us improve communication with our future guests. We hope to have the opportunity to welcome you again and offer you an even more satisfying stay. Best Regards Maurizio Garofalo General Manager

AMAZING HOTEL LOCATION STAFF AND BREAKFAST

Customer review rating 4.5/5

Ken H. Couples - Confirmed reviews ALL

The Hotel has well appointed rooms with plenty of room for 2 and extremely helpful staff. We also loved the location - walking distance to the Archaeological Park and short distance to Hop on Hop off bus stop to be able to see Syracuse. We found the breakfast amazing -in fact it is the best we have had anywhere in Accor hotels in Italy. Evening meals very reasonably priced and great choice. Only complaint is a very tight car park to get into and park outside.

Excellent customer service and support for guests

TripAdvisor rating 5.0/5

Bridget D TripAdvisor review

We stayed at the Mercure for an extended amount of time due to family illness. The receptionists and all the staff could not have been more helpful. They extended our booking many times and helped with taxis and other logistics. There is a lovely breakfast and also a rooftop pool.

Convenient location for drivers

TripAdvisor rating 5.0/5

GKTravellers TripAdvisor review

We chose this hotel primarily for its free private parking and closeness to the Archaelogical Park. The 20 minute walk to the nucleus of city centre restaurants and Ortigia island was no hardship. The modern hotel had every facility catered for including roof top swimming pool, restaurant and spa. Our spacious bedroom was attractively decorated with comfortable king sized bed, fridge, large safe and full size walk-in shower. The buffet breakfast covered all our needs with the warm artisan croisants particularly appreciated.

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Other web-users rate our hotel

  • 325 reviews 8.9/10 Location
  • 328 reviews 8/10 Room
  • 361 reviews 9.2/10 Service
  • 8 reviews 7.9/10 WiFi
  • 255 reviews 8.6/10 Breakfast
  • 172 reviews 7.5/10 Comfort
  • 124 reviews 7.4/10 Cleanliness

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