Pullman Kuching 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 3.020 comentários

Pullman Kuching - Image 1
Pullman Kuching - Image 2
Pullman Kuching - Image 3
Pullman Kuching - Image 4

Descrição

Extras do hotel

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

Nossas acomodações

Take advantage of our Flight + Hotel offers

Discover

Localização do hotel

Pullman Kuching

1A Jalan Mathies, Sarawak
93100 KUCHING
Malásia

GPS:1.555939, 110.351122

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  3.020 comentários

Classificação no TripAdvisor  4.0/5  2.670 comentários

Certificado de excelência 2024

Pullman Kuching

Classificação TripAdvisor 4.0/5

roryjdoyle Negócios - Avaliação certificada TripAdvisor

Located just 25 minutes from Kuching airport. Easy seamless check in. Recommending high floor, river facing rooms. Executive lounge on 22nd floor. There's an all day dining restaurant, Chinese restaurant, bar and a cafeteria. Good business hotel

Dear roryjdoyle, Warmest greetings from Pullman Kuching! Thank you for taking the time to review your stay with us! We are thrilled to hear that you enjoyed your stay at Pullman Kuching. We appreciate your recommendation of the high-floor, river-facing rooms, as well as the Executive Lounge on the 22nd floor. We are also glad that you found our range of dining options convenient. Your feedback is very valuable, and we look forward to welcoming you back on your next visit to Kuching. We hope to have the pleasure of welcoming you back in the future. Warm regards, Pullman Kuching

Ordinary

Classificação TripAdvisor 3.0/5

Ferdie C Família - Avaliação certificada TripAdvisor

Room are comfortable, spacious, but the amenities such as shampoo and body bath are very low quality. It is very disappointed that 5 star hotel prepares such a low quality amenities in the toilet. Several staff also rude such as the bakery shop attendant when I am gonna redeem welcome drinks. FO not slime at all. It is not hard right just to smile a bit?? Or we have to pay more for the smiles? Even the aunty uncle on the hawker center are friendlier to than your hotel staffs

Dear Ferdie C, Warmest greetings from Pullman Kuching! We truly appreciate your feedback and deeply regret the disappointment you experienced with our amenities and staff service. We take your comments seriously and will review our amenities to ensure they meet the high standards expected at a five-star hotel. Additionally, we will address the concerns regarding staff behavior to ensure that every guest is met with the warmth and hospitality they deserve. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. Thank you. Yours sincerely, Pullman Kuching

Great stay! Thanks Apin

Classificação TripAdvisor 5.0/5

azzaghaz Avaliação certificada TripAdvisor

I had a wonderful stay at this hotel! The service was exceptional, especially from Apin, who was very professional and attentive throughout my visit. I highly recommend asking for him if you're staying here! The location is perfect—just a short walk to the mall and waterfront, making it very convenient for shopping and sightseeing. Overall, I really enjoyed my stay and would definitely return!"

Dear azzaghaz, Warmest greetings from Pullman Kuching! Thank you for your wonderful feedback! We are thrilled to hear that you had such an enjoyable stay with us and that Mr. Apin left such a positive impression on your visit. We are very proud to have team members like him who go above and beyond to ensure our guests feel welcomed and well cared for. We are also glad that our convenient location added to the comfort of your stay. Your kind words mean a lot to us, and we are delighted to know you would choose to stay with us again. We look forward to welcoming you back for another exceptional experience soon! Warm regards, Pullman Kuching

Below Standard

Classificação TripAdvisor 2.0/5

ARIN P Avaliação certificada TripAdvisor

I must express my disappointment with this hotel, as it falls significantly short of expectations. Although it boasts a 5-star rating, the rooms, amenities, and facilities are outdated and poorly maintained. The towels are worn, the bed linens feel cheap, and the cups are stained while the plates have chips. For a hotel catering to frequent travelers, it's astonishing that there’s only one power outlet in the room, located on just one side of the bed. When I asked for an extension cord, the receptionist initially informed me that they didn’t have any available. After some persistence, I finally received one, which I really appreciated. Breakfast was quite disheartening, featuring stale bread and pastries, burnt roti canai, and fruit flies on the fruit platters. To top it off, margarine was served under the guise of butter. It seems like the management is cutting corners to save costs. Additionally, there was no prior notice at check-in about the gym and outdoor pools being closed for renovations, which is quite unacceptable. On a positive note, the staff members are friendly and genuinely try to meet the needs of the guests, which does help make the stay a bit more bearable. Despite being charged for a 5-star experience, the overall quality feels more akin to a 3-star hotel.

Dear 775arinp, Warmest greetings from Pullman Kuching! Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely regret that we did not meet your expectations and fell short in providing you with the 5-star experience you deserved. We deeply apologize for the concerns you raised, including the outdated amenities, maintenance issues, and the quality of the breakfast offerings. Your comments about the towels, bed linens, and dishware have been noted, and we will review them with our housekeeping and dining teams to address these shortcomings. Regarding the limited power outlets, we understand how inconvenient this must have been, and we appreciate your patience while we arranged for an extension cord. We will explore ways to improve this aspect of the guest experience. It is disheartening to hear that our breakfast did not meet your expectations. Please rest assured that we are taking your comments about the stale pastries, fruit flies, and the use of margarine seriously. We are already working closely with our culinary team to make improvements to the quality and presentation of our offerings. On a positive note, we are glad that our staff's friendliness made a positive impression during your stay. They are truly committed to ensuring guest satisfaction, and your kind words will motivate them further. Once again, we deeply regret the disappointments you experienced. Your feedback is invaluable as it helps us identify areas where we can improve. We hope to have the opportunity to better serve you in the future. Thank you. Yours sincerely, Pullman Kuching

Nee

Classificação TripAdvisor 2.0/5

lucilleu2017 Avaliação certificada TripAdvisor

Deze 2 sterren zijn voornamelijk voor de Locatie. Er is op loopafstand veel te doen en langs de waterkant zit een heerlijk restaurant. Het hotel ziet er wanneer je binnenkomt erg luxe uit, toch valt dit tegen wanneer je de kamer in stapt. De kamers waren niet schoon. Wij hebben dit hotel geboekt omdat dit Hotel een zwembad heeft. Het zwembad was alle 6 de dagen dat wij hier waren gesloten!.

Dear lucilleu2017, Warmest greetings from Pullman Kuching! Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our prime location and found the nearby attractions and restaurants convenient. However, we sincerely apologize for the disappointment you experienced with your room's cleanliness and the closure of the swimming pool during your stay. This is not the standard of service we aim to provide, and we regret that we fell short during your visit. Your feedback has been shared with our housekeeping team to ensure improvements are made immediately. On a side note, the hotel is currently undergoing upgrading works to better enhance our guest experience. We appreciate your comments, as they help us to improve, and we hope to have the opportunity to welcome you back in the future with a more positive experience. Yours sincerely, Pullman Kuching

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.270 comentários 8.9/10 Localização
  • 2.345 comentários 7.4/10 Quarto
  • 1.828 comentários 8.2/10 Serviço
  • 113 comentários 4/10 Wifi
  • 984 comentários 6/10 Limpeza
  • 554 comentários 7.3/10 Café da manhã
  • 238 comentários 4.7/10 Piscina
  • 11 comentários 10/10 Sustentabilidade

Com a tecnologia Trustyou