アンバサダーソウル - プルマンホテル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 597 件のレビュー

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287, Dongho-Ro, JOONG-GU, 04618 ソウル, 韓国

説明

ホテルのその他の情報

  • 地下鉄駅、ソウルKTX駅、ショッピングエリアへのアクセスが容易

  • 25mの屋外プール（サンデッキとカバナ付き）

  • シモンズ BeautyRest寝具

  • 全客室に無料のWi-Fiとスマート液晶TV（65型）を完備

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ホテル所在地

アンバサダーソウル - プルマンホテル

287, Dongho-Ro, JOONG-GU
04618 ソウル
韓国

GPS:37.560355, 127.002425

電話番号
ファックス +82 2-2272-0773

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  597 件のレビュー

トリップアドバイザーの評価  4.9/5  1,086 件のレビュー

2024エクセレンス認証

Family-friendly

トリップアドバイザーの評価 5.0/5

Sherpa43370553558 トリップアドバイザー認証口コミ

Had a lovely stay with family members on this hotel. It's located in a strategic area in Seoul, which made it easy for us to get around using the subway (walking distance). The lounges are comfortable and not loud. It also seems that it is a popular place to stay for locals, which is always a good sign.

Dissapointed service and stay in this Hotel ..

トリップアドバイザーの評価 1.0/5

Javier9833 トリップアドバイザー認証口コミ

My recent stay at this hotel was dissapointed. It fell well short of my expectation. Was expecting much better service and basic amenities from a hotel that was part of a well known brand. From the check in process we already facing a rude staff. That moment itself alrd makes me feel like why am I choosing this hotel. Those who working in the front line suppose to be friendly and willing to help the guest no matter how hard the situation. When we get to our room , no towel provided . Only 2 water bottle provided. No hand towel , no face towel and also the body wash onli 1/4 filled. The last night before we check out today , we check with front office if we can check out slightly later. Instead of 11am it is possible to check out maybe around 12 noon , but we rejected with the reason all our room type is fully booked. Before we even ask the FO we actually already checked and know that is not fully book thats why we try to asked if we can, but was rejected with the hotel unhelpful staff with a lie excuses. This show how unhelpful the hotel staff is.

Pleasant and Quiet Hotel

トリップアドバイザーの評価 5.0/5

C_James06 トリップアドバイザー認証口コミ

Stayed four rather rainy nights at the Ambassador after almost two decades of not visiting the country. The property sits in a relatively quiet neighborhood with no nearby (adjacent) malls. In fact, the nearest convenience store (it’s a CU) is maybe 100 or so meters away through the “back door” heading to the multi-story car park. Just turn right and head downhill. The nearest subway is around a five minute walk (also downhill) on the main entrance side. We arrived around noon and with check-in only at 2 pm, we grabbed lunch in the hotel as we didn’t see anything nearby. There’s also a bar just across the main road called “Bar Soon”. A bunch of us had a very enjoyable night cap as the hotel lounge was already closed when we got back the first night. We had a deluxe room on the 14th floor. Good sized and with very decent wifi. There’s the usual fridge, kettle and coffee machine. Those used to instant coffee should bring your own. The bathroom had a bathtub and shower area. The shower head is placed quite high though and not really adjustable. The heated toilet seat is an engineering marvel that not only has a bidet function but also warm air for drying purposes. Due to environmental reasons, toiletries are no longer provided though there’s the usual liquid soap and shampoo and body lotion etc. For a donation, one can still get shavers and toothbrushes at the reception area. We had a very comfortable bed with easy controls by the bedside. We really like that the room is brightly lit enough when all the lights are on instead of dim rooms in some hotels. The curtains are also controlled by the bedside console. There are multi-power socket and USB slots for international travelers and thus no need for adapters. There’s even a wireless charger on one side. All-in-all, a pleasant hotel with everything one needs and staffed by very well trained and courteous employees. However, those coming to shop might want to find somewhere a little more conveniently located? If needing to call for a ride, we preferred the K-ride app rather than Uber. Just seems a little easier to use and less confusing when selecting pick-up points. Do note there are two properties with the words “Pullman”, “Seoul”, “Ambassador”. Very easy to pick the wrong property as found out by several of our friends.

I really wanted to like this hotel…

トリップアドバイザーの評価 3.0/5

CharlesTaylorJr トリップアドバイザー認証口コミ

My partner and I stayed here for a week, and I’ll be honest — I really wanted to love this place. I had high hopes, and I don’t think everything was bad by any means. The staff were kind, the hotel has clearly gone through a remodel, and there were moments where I could see why it positions itself as a five-star property. But overall, I came away underwhelmed, and I want to share a balanced view for anyone considering staying here. The Positives: • The staff were genuinely kind and pleasant. When I raised concerns about our first room, they quickly moved us to a cleaner one the next day, which I really appreciated. • The hotel has had a remodel, and the rooms themselves look fairly stylish once you’re settled in. • Facilities overall seemed reasonably well maintained. The Negatives: • Cleanliness: The first room we checked into just wasn’t acceptable for a five-star hotel. The couch and lampshades had stains, there was a brown mark on the curtains, and even toilet paper stuffed into a ceiling light fixture. Not the kind of welcome I expected. • Air Conditioning: This was a major issue for us. Even though the thermostat let us set the temp down to 18°C, the room rarely went below 22°C all week (occasionally 21.5°C at best). Sleeping in a warm room night after night was uncomfortable, and my partner especially had trouble getting rest. • Service: While staff were kind, the service level wasn’t consistently five-star. Elevators were slow, requests to the front desk sometimes came back only half-completed, and deliveries to the room often took longer than expected. No one helped with our bags on arrival either — not a dealbreaker, but something I’d expect at this tier. • Ambiance: Even post-remodel, the hotel still feels old. The ceilings are low, the lighting is dark, and the overall vibe leans heavy and dated. Personally, we prefer bright, modern hotels with clean lines and open spaces — so this just wasn’t our style. • Location: The listing says Myeongdong, but it’s really on the outskirts in a quieter university area. It’s not terrible, but it felt pretty dead at times and lacked the energy of central Myeongdong or areas like Gangnam. Depending on what you’re looking for, this might be fine, but for us it wasn’t ideal. Overall: I don’t want this to sound like I hated the stay — I didn’t. There were positives, and I appreciated the staff who tried to help. But for the price and the five-star label, the combination of cleanliness issues, AC problems, inconsistent service, and the dated feel just didn’t add up for me. It wasn’t a terrible experience, but it also wasn’t the kind of polished, seamless stay I’d expect from a true five-star property.

Great for relaxation.

トリップアドバイザーの評価 5.0/5

Sangchul K ビジネス - トリップアドバイザー認証口コミ

Staffs are great. Facilities are clean. Location is not bad. Great for relaxation. I will definitely recommend this hotel.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 14 件のレビュー 8.9/10 インターネット
  • 365 件のレビュー 8/10 清潔さ
  • 314 件のレビュー 8.6/10 雰囲気
  • 287 件のレビュー 5.5/10 お値打ち度
  • 279 件のレビュー 8.3/10 朝食

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