アンバサダーソウル - プルマンホテル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 698 件のレビュー

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287, Dongho-Ro, JOONG-GU, 04618 ソウル, 韓国

説明

ホテルのその他の情報

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

当ホテルの客室

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ホテル所在地

アンバサダーソウル - プルマンホテル

287, Dongho-Ro, JOONG-GU
04618 ソウル
韓国

GPS:37.560355, 127.002425

電話番号
ファックス +82 2-2272-0773

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  698 件のレビュー

トリップアドバイザーの評価  5.0/5  588 件のレビュー

2024エクセレンス認証

A hotel I would love to visit again.

トリップアドバイザーの評価 5.0/5

harry S トリップアドバイザー認証口コミ

The hotel has excellent facilities, and the breakfast was very delicious. The outdoor swimming pool is also great for photos. The location is in the heart of Seoul, making it easy to get around anywhere. I definitely want to visit again next time.

Warm greetings from The Ambassador Seoul Pullman. Thank you so much for your kind words about your stay! We’re thrilled to hear that you found the bed comfortable and enjoyed the bathroom design. It’s great to know it contributed to a relaxing experience. I’m especially glad to hear that Selena, William, and Daniel were able to assist you in finding a massage in Seoul. Our team takes pride in providing exceptional service, and your feedback will surely motivate them. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Front Office Manager Jayden Park

Luxurious Stay with Comfortable Bedding

トリップアドバイザーの評価 5.0/5

Stephanie C トリップアドバイザー認証口コミ

I had an incredible stay at this hotel! The room was absolutely spotless, and the bedding was incredibly comfortable—perfect for a good night's rest. The overall quality of the room exceeded my expectations, with modern amenities and a sleek design. One of the highlights was the outdoor swimming pool, which offered a relaxing atmosphere.I highly recommend this hotel for anyone looking for a luxurious and relaxing stay!

Warm greetings from The Ambassador Seoul Pullman. Thank you so much for your kind words about your stay! We’re thrilled to hear that you found the bed comfortable and enjoyed the bathroom design. It’s great to know it contributed to a relaxing experience. I’m especially glad to hear that Selena, William, and Daniel were able to assist you in finding a massage in Seoul. Our team takes pride in providing exceptional service, and your feedback will surely motivate them. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Front Office Manager Jayden Park

Lovely Stay but not Quite a 5-Star Experience

トリップアドバイザーの評価 4.0/5

3DMatrix トリップアドバイザー認証口コミ

My wife and I, along with my sister and brother-in-law recently travelled to Seoul, South Korea for the first time. Our stay at The Ambassador was a good one. First Impressions The hotel is clearly popular, as it was fully booked during our stay. It appears to be equally fantastic for both business and leisure (we came for leisure). We arrived around 10:45 AM, and while early check-in wasn’t available, we were lucky enough to wait in my sister and brother-in-law’s room until ours was ready (they had arrived the day before). The check-in process was more efficient than it was friendly I'd say. It definitely could have done with more smiles and warmth. That said, the hotel's modern ambience, lovely interior and courteous staff boosted the first impressions. The Room We stayed in a Namsan room with a beautiful view of Namsan mountain. The room's design was modern and thoughtful, with a lot of automated features like curtains, light controls, and wireless charging on the bedside tables—a particularly handy addition. The heated toilet with automatic flushing was a pleasant luxury, and bottled water was replenished daily. However, housekeeping fell short during our first three days. First off, only the beds are changed/made up; towels and tissue paper replaced; bottled water replaced. No vacuum cleaning was done (crumbs from a previous night's take away were still very much present; amongst other things like threads); all 3 used glasses were left exactly were they were; the bathtub, used the night before, was not cleaned (residue was present); an ice bucket from the night before was left were we had left it i.e. on the bathroom sink; the sink itself was not cleaned; the iron and ironing board we had used were left as is, as opposed to being neatly kept to one side. It wasn’t the level of attention expected at a 5-star hotel. However, once we registered a complaint, the issues were swiftly addressed. The hotel appeared to assume we would request cleaning as needed due to our 12-night stay, but this wasn’t communicated clearly. Another drawback was the air conditioning, which was inconsistent, especially during the early hours when the room became uncomfortably warm. Location As a first time visitor to South Korea/Seoul, the hotel's location is its strongest asset. It's beautifully situated and centrally located, with easy access to the metro, popular neighborhoods, and plenty of convenience stores nearby. A 10 to 25 minute walk will get you to most places nearby. Despite the uphill walk to the hotel—a challenge in Seoul's humidity—the convenience of the location makes it hard for us to imagine staying anywhere else on future trips. Dining and Amenities Unfortunately, we didn’t get a chance to try the hotel’s restaurants, bars, or amenities as we spent most of our time exploring Seoul and South Korea. However, my wife, sister, and brother-in-law enjoyed breakfast on a few occasions and spoke highly of it. Tips - Avoid rooms directly across from storage units on each floor i.e. 201, 301, 401, 501 etc as noise and activity can be slightly disruptive. - Bring an adapter/converter for chargers, as wall sockets differ from those in the UK. - All staff spoke excellent English, which made communication seamless, and guest services were prompt and efficient. - A special mention goes to Samuel, an Australian staff member who truly stood out. His helpfulness, knowledge, and ever-present smile were a delight throughout our stay. Final Thoughts The hotel’s location and convenience were major highlights for us, however, there are one too many details that fall short of a 5-star experience. As lovely as the hotel is, especially following its recent renovation, these oversights are hard to ignore. That said, for a centrally located base in Seoul, I can't think of a better location for both business and leisure travelers. First time or otherwise

Warm greetings from The Ambassador Seoul Pullman. Thank you so much for your kind words about your stay! We’re thrilled to hear that you found the bed comfortable and enjoyed the bathroom design. It’s great to know it contributed to a relaxing experience. I’m especially glad to hear that Selena, William, and Daniel were able to assist you in finding a massage in Seoul. Our team takes pride in providing exceptional service, and your feedback will surely motivate them. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Front Office Manager Jayden Park

really nice trip

トリップアドバイザーの評価 5.0/5

Tourist01101612163 トリップアドバイザー認証口コミ

It was my first time visiting for a family staycation, and it truly lived up to its reputation. As we entered the room, the curtains opened to reveal a view of Dongdaemun, and the night view was absolutely stunning. The room was spotless, and we had a wonderfully relaxing stay. I would definitely consider visiting again.

Warm greetings from The Ambassador Seoul Pullman. Thank you so much for your kind words about your stay! We’re thrilled to hear that you found the bed comfortable and enjoyed the bathroom design. It’s great to know it contributed to a relaxing experience. I’m especially glad to hear that Selena, William, and Daniel were able to assist you in finding a massage in Seoul. Our team takes pride in providing exceptional service, and your feedback will surely motivate them. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Front Office Manager Jayden Park

Impressive facilities

トリップアドバイザーの評価 5.0/5

Ohohoh H トリップアドバイザー認証口コミ

I had a wonderful experience at the Ambassador Seoul Pullman Hotel in Jangchung-dong. The hotel offers excellent facilities, blending modern luxury with comfort. The staff went above and beyond, providing exceptional service that made my stay unforgettable. One of the highlights was the stunning media art installation in the lobby, which added a unique and artistic touch to the space. It was a beautiful fusion of technology and creativity, making the hotel even more memorable. Highly recommended for both business and leisure!

Warm greetings from The Ambassador Seoul Pullman. Thank you so much for your kind words about your stay! We’re thrilled to hear that you found the bed comfortable and enjoyed the bathroom design. It’s great to know it contributed to a relaxing experience. I’m especially glad to hear that Selena, William, and Daniel were able to assist you in finding a massage in Seoul. Our team takes pride in providing exceptional service, and your feedback will surely motivate them. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Front Office Manager Jayden Park

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。