Novotel Nadi

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Novotel Nadi 4 estrelas

Classificação TripAdvisor 3.5/5 1.361 comentários

Hotel ALLSAFE. Aprovado

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Extras do hotel

  • Localizado em 42 acres de jardins tropicais

  • Campo de golfe com 9 buracos par 3, quadra de tênis, centro de fitness, day spa

  • Opção de salas flexíveis para a realização eficiente de eventos

  • Café da manhã a partir das 5h30 para os viajantes da manhã

Localização do hotel

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
Ilhas Fiji




  • De avião

    INTERNATIONAL AIRPORT A 2,5 km / 1,55 milhas

  • De avião

    NADI INTERNACIONALAIRPORT A 2,5 km / 1,55 milhas

GPS:-17.766271, 177.461987

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


Café da manhã. Buffet de café da manhã completo, todos os dias das 6h às 10h. Café da manhã continental a partir das 05h30 para hóspedes que saem antes das 06h da manhã. Almoço e jantar à la carte. Menu com culinária europeia e especialidades do Pacífico.

Nossas acomodações

Espaçoso, de design contemp. e adaptável, o quarto Novotel é perfeito para viver e para todas as suas necessidades.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Novotel Nadi

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação no TripAdvisor  3.5/5  1.361 comentários

Place to stay in Transit but thats about it!

Classificação TripAdvisor 3.0/5

Trent C Avaliação certificada TripAdvisor

We stay here over night on our way back from the island to catch early flight home next day, I am a Gold ACCOR member so I try and stay at ACCOR Hotels whenever I can as they have a great group of hotels. Fiji Hotels are still struggling post COVID, so staffing is low and also maintenance is low as well. But The hotel itself needs a revamp, its old and need a freshen up. The room itself was very spacious and comfortable and very clean. No complaints there at all. Food options very minimal and Room Service was very expensive with minimal to choice from which is the after marth of COVID i think.

Service experience

Classificação TripAdvisor 4.0/5

avineshkrishna Negócios - Avaliação certificada TripAdvisor

The service need to improve. No bottle was given , no complimentary drinks, all they blame covid. The rates compared with Raffles is expensive. Please get your service experience improved. I have travelled and stayed many times and need good services. I travel every week to Nadi.

After so many years of staying AT NOVOTEL NADI WE WERE SO DISSAPOINTED

Classificação TripAdvisor 1.0/5

Adventure563779 Avaliação certificada TripAdvisor

Novotel over the years has been our second home the staff have always been like family to us and made us so welcome.this family trip home was much to be desired we always have our breakfast food at the hotel after going for our breakfast on the sunday morning 8.15 am to find empty containers fruit that looked like it had been cut several days no selection of breads and burnt jams no yogurt , we left minus our breakfast plus my husband being diabetic is always important the time frame of his foodOur room 212 the toilet not flushing we reported to reception who sent a guy to fix it he informed us nothing much could be done but the cupboard outsidewe could flush the tank from there so that became our daily task for 8 days bedsheets need washing well with bleach to freshen and brighten their tired look ,the tiny uncomfortable pillows are so hard and not very fresh leave you to place an item of your clothes over to enable you to sleep .we aware this is no fault of staff they do their very best owners need to bring their families there see look experience what exactly clients are putting up with and spending money on .The Novotel is situated in prime grounds beautiful peaceful that's the attraction , time for heavy changes before this investment crashes down you cannot rely on local conferences to support you you have to reach out to the public thankyou

Dear Adventure563779, Thank you for providing us with feedback. We always value the feedback from all our guests as it assists us improve their stay experience. I was disappointed to read your experience that we were unable to meet your expectations during this stay. On behalf of the team at Novotel Nadi, I would like to convey our most sincere apologies that your stay was not as expected and you were dissatisfied with the multiple concerns you had raised. I can assure you the hotel prides itself on its level of service and to hear that we have fallen short on this occasion is very disappointing. I have addressed your concerns with the relevant Managers as we focus on avenues to improving these issues. The Owners are aware that the hotel requires some degree of refurbishment, however until than we will endeavor to ensure the concerns you have highlighted will be addressed to prevent any future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Jack Work General Manager Novotel Nadi

No improvement since ACCOR took over

Classificação TripAdvisor 3.0/5

gadsy52 Solo travel - Avaliação certificada TripAdvisor

Having passed through this hotel, in both it's Mocambo and Novotel iterations over several years (normally 1 night transits) it is disappointing to see how little has improved over that time. The rooms look just like they did 10 years ago and the a/c works just as badly. I didn't notice any significant difference in the restaurant either - the food is edible but that is just about it. ACCOR really need to address the whole package - especially at their current prices. Not at all worth it and will not use again until I hear that things have improved considerably!!

Transit before flying out of Nadi

Classificação TripAdvisor 2.0/5

Efamily1968 Família - Avaliação certificada TripAdvisor

We moved to Suva - Fiji 4.5 years ago due to my work and numerous times we/myself stayed in this hotel only for transit after landing in Nadi or before flying out of Nadi. We notice the Air Condition in the room has always been an issue which has never been really fixed. We booked 2 rooms and both AC didn't work properly. They are more of fan blowing warm air than AC. In my room, the chain lock had been modified, looks like it was off before and they had nailed it back again but higher so you can't use to chain lock your room door. My kids in the other room had issue with the door-access card after coming back from our dinner outside the hotel. Had it replaced but still not working so they went back again to the Reception Area. This time, the hotel staff opened the room door for them with a promise to come back with another door-access card, which he never did till we checked out the next morning. The hotel property is huge but it is quite sad to see its condition, particularly when it bears the Brand of ACCOR.

Once a great hotel..

Classificação TripAdvisor 3.0/5

ballancefarm Couples - Avaliação certificada TripAdvisor

I was going to provide some detailed feedback about our stay at the Novotel Nadi and in particular from an Accor Le Club member perspective but given that I have one more stay at this hotel booked this coming week, I thought it better to say little [all be it designed to be constructive feedback] until that stay has been completed - maybe things will have improved. I guess it is fair however to say that this was once a great hotel with a great reputation in Nadi, indeed in Fiji.

Dear ballancefarm, We appreciate the time you have taken to provide us with feedback and thank you for your ongoing support. We always endeavor to improve the stay experience of our guests and we look forward to your next stay with us. Kind Regards Jack Work General Manager Novotel Nadi

Stay in Nadi

Classificação TripAdvisor 5.0/5

Cruiser38776870996 Família - Avaliação certificada TripAdvisor

Our stay was great, the room was really clean and spacious. The beds were comfortable, and we really felt rested after a good nights sleep. Good view from our room and the staff were very friendly. Overall awesome experience.

Dear Cruiser38776870996, Thank you sincerely for sharing your recent stay experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service and improving the stay experience of our guests. Crusier38776870996, we look forward to your next stay with us. Kind Regards Jack Work General Manager Novotel Nadi

Good rooms and meals

Classificação TripAdvisor 4.0/5

G S Negócios - Avaliação certificada TripAdvisor

Unfortunately a FJD 250 "hold" charge on my credit card on 18/11 before check-in has not yet been refunded after paying my bill in full on checkout. Otherwise this is a pleasant, peaceful, friendly establishment with pool, good breakfasts and free airport transfers.

Stay at Novotel Fiji

Classificação TripAdvisor 3.0/5

Teresia M Couples - Avaliação certificada TripAdvisor

My husband and I stayed here on Nov 20th 2019. Check in was easy. We booked a Superior room. Got to the room we settled in, took showers and as we lay down to rest a bit, i saw a "cockroach" and out came another they were coming out from underneath the tv desk. I killed one and the other crawled off so fast. We called front office, they came. Long story short. We changed rooms, they gave us a family room towards the end of property which we didn't like but no choice it's what they have available. We got to Family room, ants all over the balcony feasting on a dead lizard ughh. At this point we were both exhausted, we just wanted to rest, my husband swept off the balcony with a tree branch nearby. There was a rodent trap in front of our balcony which stinks so bad. No Wi-Fi signal as it was suppose to be included in our package. Disappointing. Breakfast ok. Restaurant Staffs were friendly. We stayed here a few times but this time wasnt really good.

Comfortable short visit

Classificação TripAdvisor 4.0/5

L7232CLchris Negócios - Avaliação certificada TripAdvisor

Have stayed here a lot. Friendly staff but not always proactive especially the younger ones. Maybe a training need. Room very clean and housekeeping staff always good. Nice to get water and fruit and an email offering to pick me up at the airport although the transport didn't arrive!

Quite old & dirty

Classificação TripAdvisor 2.0/5

nitishaabhishek Couples - Avaliação certificada TripAdvisor

I would request Accor Hotels to visit this property and decide if it's living up to the ACCOR HOTELS standards. Very disappointing. Food was average, bathroom looked very old, dirty. Luckily we were only there for a night. Would not stay there again.

Convenient and Welcoming - Easy access and good parking

Classificação TripAdvisor 3.0/5

WorldWideKiwi Couples - Avaliação certificada TripAdvisor

Attractive grounds, good sized rooms; adequate amenities. Very helpful and obliging staff. Pool is a good size snd temperature. Nice location for easy access to the airport - 10 minutes by taxi (F $10)

Embarrasing experience as an Accor Plus member

Classificação TripAdvisor 1.0/5

Rahim61 Família - Avaliação certificada TripAdvisor

It is disappointing to suggest that the rooms needs a major uplift and improving the air conditioning system for the comfort of the guests to stay inside the room and have a decent sleep at nite. To my embarrasing experience I had booked an executive room (for 3 nites) and paid a price, also booked another room for my guests travelling with me to attend a wedding. Cannot exactly remember the room numbers but had changed 3 different rooms just to get decent air conditioning to have a better sleep at nite and this was for my guests too. Finally I gave up and stayed the remaining nites with deep regret as did my guests. The manager i believe Sekove tried his best to resolve the matter as he witnessed himself the concerns I was raising at that point with the air conditioning- Staff were friendly but it's not their fault that the property needs major renovations and possibly be embarrassed themselves as there would be many more guests that would be complaining. To further rub salt to the wound- my guests were also complaining about the comfort and poor air conditioning from the first room that they were given and upon complaining to the front desk had moved my guests to the room that I had originally complained and had moved out from were given to them-this was a shamble decision and quiet embarrasing as I heard them saying it is only 2 more nites to go and will soldier on. Add more insult to my suprise was on day 2 of breakfast we all had requested a egg omelette and had requested if they had a clean pan that was not used to cook bacon (for my religous dietery concerns) and were assured that they had a "clean pan" for all vegeterian customers. It was disgusting to witness with my own eyes that the "clean pan" was also used to cook ham in it and upon questioning I was told now that they can have my request made from the kitchen where no one can see and thinking I will fall into that crap. Anyways that was it no more ommelletes from then on as I would not trust anything they would say-this in itself was very low and disgusting act of betrayal by the staff-there was no point in me complaining to the management at this point as there would not have restored my faith-this was very disgusting act. Unfortunately had a pre-booking and was paid for in advance, so I had to stay another nite on my way back to Melbourne and guess what- it was the same crap. Re-considering renewing my Accor-Plus membership after this experience.

Close to airport and new shopping town

Classificação TripAdvisor 5.0/5

johnmR6562HW Negócios - Avaliação certificada TripAdvisor

The hotel is in a perfect location next to the Nadi International Airport. There is a new shopping town at its door. The shopping town has supermarket, sport equipment, clothing, restaurants. The swimming pool seems to be popular for customers who stay for a few days. The rooms are spacious and comfortable. The only problem is lighting in the room is insufficient (rather dark) and the air conditioning system can't be controlled inside the room.

Dear johnmR6562HW, Thank you for taking the time to provide us with feedback. We have taken note of your comment on the lighting and air conditioning in the room. We sincerely apologize for this occurrence. I have addressed these concerns with the relevant Managers and I can assure you we are working on all avenues to improving them. Thank you johnmR6562HW for sharing your experience and we hope your next visit will be much more pleasant than the previous one. Kind Regards Jack Work General Manager Novotel Nadi

Not Deserving of the Novotel Brand

Classificação TripAdvisor 2.0/5

Ontheroadagain023 Negócios - Avaliação certificada TripAdvisor

I've been travelling to Fiji on business for the past 10 years, and always stayed here, however this will be my last stay at Novotel Nadi until the hotel is refurbished. As a Accor Plus member I have stayed at Novotel Hotels in 12 different countries and this is simply doesn't come close to meeting the Novotel brand standard. This trip the Aircon in my room didn't work (it was 29C outside). I was moved to a new room and that aircon also didn't work. The rooms are dark, shabby and the condition standard of workmanship in the bathrooms especially is poor. The aircon duct grills (blowing warm air) and tile floors in my room were dirty. Add to the fact that my reservation for the second night booked on Accor Plus website was somehow 'lost' and I was told they didn't have a room for me when I returned at the end of the day, I would have to find somewhere else to stay. On a positive note the staff are, as always, lovely. Friendly, helpful and (at this stay) apologetic. The restaurant food had improved from my last stay. However, as the saying goes, "you can't make a silk purse out of sows ear". I'll come back when management spends a bit on the place and brings it back up to standard.

Dear Ontheroadagain023, We truly appreciate the time you have taken to provide us feedback on your recent stay as feedback is vital for us to continue improving our service and maintaining our commitment to superior guest experiences. On behalf of the team at Novotel Nadi, I would like to convey our most sincere apologies that your stay was not as expected. It is disappointing to hear that you were dissatisfied with your stay experience. At Novotel Nadi, we typically have the reputation of providing the highest level of guest room cleaning. I am very sorry that this was not the case for your room, during this stay. I can assure you the hotel prides itself on its level of service and to hear that we have fallen short on this occasion is very disappointing. We have taken on board your concerns and we will endeavor to address them as we continue to work on avenues to improving the stay experience of all our guests. Ontheroadagain023 we appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Jack Work General Manager Novotel Nadi

Beware they always charge you an extra night!

Classificação TripAdvisor 2.0/5

LisaT58 Negócios - Avaliação certificada TripAdvisor

This is my 2nd booking at Novotel Nadi. Once again they charge me an extra night on my Amex card! The first time i complained, they say they will check and get back, but never did. This time they did it again! Rooms are pretty old.

Dear LisaT58, We appreciate the time you have taken to provide us with feedback. We had identified an error that was made during the booking phase of your stay. Your were also notified of this by our Reservations Agent and I can assure you a refund has been processed. We look forward to your next stay with us. Kind Regards Jack Work General Manager Novotel Nadi

My Experience at Novotel

Classificação TripAdvisor 4.0/5

Pio V Couples - Avaliação certificada TripAdvisor

Very good and respectable reception on arrivals. very good rooms except we could not switch off the air condition. otherwise the stay was a pleasant one. The $1 breakfast in addition to our executive room was a great deal for us - 2 for the price of one.

Dear Pio Vunituraga, We truly appreciate your the time you have taken to provide us with positive feedback. I will share your comments with our team and I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. I have noted your comment in regards to the air condition switch. I have addressed this issue with the relevant Manager and appropriate action has been taken. Thank you again for sharing your experience, and we trust your next visit will be much more pleasant than the previous one. Kind Regards Jack Work General Manager Novotel Nadi

Not bad for the price.

Classificação TripAdvisor 4.0/5

PatAndLynne34 Couples - Avaliação certificada TripAdvisor

Accommodation and hotel facilities are reasonably good. Room and linen was clean. Pool area is quite basic. This is not, and does not pretend to be, a 5 star resort. So for the money we paid, we were happy with what we got. Staff are friendly, courteous and professional and made us feel very welcome. The only complaint we have is that the lunch and dinner in the restaurant was of a very low standard. Everything looked and tasted like it came out of a mass produced freezer bag and the hotel is far away from any nice outside restaurants. Again, we have no complaints about the hotel. We needed 1 night near the airport and this hotel suited our needs and met our expectations. Thank you.

Little outdated

Classificação TripAdvisor 3.0/5

R1675ISrobertj Couples - Avaliação certificada TripAdvisor

Close to the airport. Room looked old with some mould in bathroom and air conditioning ineffective.we were located at the end of resort in what seemed the ok'd area and a long way from reception.will stay closer to town if visit again.


Classificação TripAdvisor 5.0/5

Elwyn2019 Couples - Avaliação certificada TripAdvisor

We have been staying at this hotel since it was the Mocambo and return because it has beautiful buildings with great fiews across the golf course and sugarcane fields to the hills of the Sleeping Giant. We love the balconies with the bougainvilleas. the staff are very good, the food is fine and the location excellent. We are looking forward to our next trip.

Dear Elwyn2019, Thank you for taking the time to provide us with positive feedback. I will share your feedback with the team and I know your feedback will serve as encouragement to all our staff. We look forward to welcoming you back to Novotel Nadi in the not too distant future. Kind Regards Jack Work General Manager Novotel Nadi

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