Novotel Hong Kong Citygate 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 4.113 görüş

Novotel Hong Kong Citygate - Image 1
Novotel Hong Kong Citygate - Image 2
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Novotel Hong Kong Citygate - Image 4

Açıklama

Otel ekstraları

  • 06:00-23:40 her 20 dakikada bir ücretsiz havalimanı servisi. T1, Otopark alanı 1 - Peron 11-14

  • Geniş açık yüzme havuzu ve 24 saat açık Fitness Center

  • Citygate Outlet Alışveriş Merkezi ve Tung Chung MTR İstasyonuna doğrudan bağlantı sunar

  • Hong Kong Disneyland, NP360 Teleferiği ve AsiaWorld-Expo'ya kolay erişim

  • Doğal gün ışığı alan toplantı tesisleri

Konaklama olanaklarımız

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Otelin konumu

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong ÖİB, Çin

GPS:22.291456, 113.943207

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  4.113 görüş

TripAdvisor Derecesi  4.4/5  5.354 görüş

2025 mükemmeliyet sertifikası

Excellent Stay, Unfortunate Concierge Experience

Tripadvisor puanı 3.0/5

sunflowerjon TripAdvisor onaylı yorum

Our Christmas holiday stay was pleasant overall, but unfortunately it was marred on the afternoon of departure today due to a rude concierge interaction. When only two out of four pieces of luggage were brought out, the staff member responded curtly, saying he had “only a pair of hands and one body,” instead of offering a polite explanation. We did not rush or pressure him and understand that the festive period can be busy and short manning of staff, but a courteous response would have been appreciated. This single incident left an unfortunate final impression on an otherwise good stay. I would have happily given a 5-star rating if not for this service lapse.

Cleanliness is just an optional

Tripadvisor puanı 2.0/5

Trip11163155725 TripAdvisor onaylı yorum

It is truly impressive how this establishment has managed to redefine basic hospitality by making cleanliness an optional feature rather than a standard. The curated collection of carpet stains and discarded noodles provides a lived-in atmosphere that most modern hotels strive to avoid. Furthermore, the stains on the bathrobes and the distressed aesthetic of the soiled curtains and peeling wallpaper suggest a commitment to a "neglected" decor style that is rarely seen in professional lodging. If the goal was to ensure guests feel as uncomfortable as possible, the execution has been flawless.

Avis müşterileri puanı 5.0/5

Idil C. A. Aileler - ALL için doğrulanmış yorumlar

otel personeli her zaman yardımcı ve ilgiliydi. Her sorumuza cevap bulabildik. Odalar temiz yemekler lezzetliydi.

Dear Idil C., Thank you for your positive feedback regarding our location and the helpfulness of our staff. We are pleased to know you enjoyed your stay with us. Kind regards, Mark Baje Assistant Manager

Highly Disappointed by Breakfast in Restaurant (Essence)

Tripadvisor puanı 2.0/5

Malay D TripAdvisor onaylı yorum

Stayed 4 nights in a suite - (which has awkward designs and tons of storage spaces as if meant for permanent stays). Service of housekeeping staff was good and prompt. However, staff of ground floor restaurant gave us tons of pain: 1. Very less options for vegetarians (except breads, cereals, fruits which get over) 2. MANY DISHES GET OVER AROUND 9AM and ARE NOT REFILLED! 3. If you ask for fruit or any refills, you get terrible looks from staff as if it's been a crime 4. All 3 days we had breakfast - 95% of the menu was same, including weekend. 5. BIGGEST red flag: I had asked for breakfast packages to-go early morning for our flight with clear instructions of no ham/red meat. Yet, we found salami in sandwiches. Result - we had to spend $250+ to get breakfast at the airport Lastly, the pool looks big only in photos AND it's SHUT(!!) for maintenance now for the next 3 months?! Not sure if this is called out during booking - but quite a downer.

The hotel is amazing

Tripadvisor puanı 5.0/5

h0lidayl0ver007 TripAdvisor onaylı yorum

What an amazing experience. The staff were so kind and helpful particularly Grima. She was amazing in helping me with my questions. My kids loved loved Grima What a special human being. If you have an opportunity to stay at the hotel I would highly recommend it. The pool was great and the room was a good size

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 4.381 görüş 9.6/10 Konum
  • 3.337 görüş 7.1/10 Oda
  • 3.860 görüş 9/10 Hizmet
  • 52 görüş 7.9/10 Wifi
  • 1.151 görüş 7.6/10 Hijyen
  • 1.110 görüş 5.2/10 Otel Ambiyansı
  • 1.075 görüş 8.9/10 Fiyatının Karşılığı
  • 838 görüş 6.6/10 Kahvaltı

Hizmet sağlayıcı Trustyou

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