Sofitel London Heathrow 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 15,759 أراء

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Terminal 5, London Heathrow Airport, TW6 2GD لندن, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • الفندق الوحيد مع إمكانية الوصول المباشر إلى محطة هيثرو الطرفية 5 عبر طريق مغطى يبعد 5 دقائق.

  • يمكنك الوصول مباشرة إلى منطقة كناري وارف في غضون ساعة عبر خط إليزابيث

  • 45 قاعة اجتماعات بنيت لهذا الغرض بما في ذلك أكبر قاعة احتفالات في هيثرو.

  • أفضل فندق مطار لمسافر بغاية العمل في المملكة المتحدة 2023

  • مطعم Rosette أحد المطاعم الحائزة على جائزة La belle Époque وVivre

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موقع الفندق

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD لندن
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.4735, -0.4915

الهاتف
فاكس +44 20 8757 7701

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  15,759 أراء

تقييم TripAdvisor  4.6/5  22,272 أراء

2025 شهادة تميّز

Wonderful airport hotel with 5 star service

ملاحظة Tripadvisor 5.0/5

Belleln154 تقييم TripAdvisor المعتمد

We really enjoyed our time at the sofitel again. We had access to the lounge and Sujee and Ronaldo were fantastic hosts. They went above and beyond to look after us. They are a credit to the hotel. We are looking forward to our next stay already.

A luxury hotel with a welcoming team

ملاحظة Tripadvisor 5.0/5

Brothers K تقييم TripAdvisor المعتمد

This is so much more than an airport hotel. I would strongly encourage travelers to consider Sofitel LHR as a perfect base for central London and further afield. A ten minute undercover walk to T5 and only 20 minutes by express train to central London. A well managed property with a professional, stable and dedicated team including Gianni and Victor, Leo, Aga, Angela, Mariana, Marilou, Andrea, Anna, Maria, Sofia, Harpreet, Theresa, Eliseus, Krishna, Augustine, Kamaljit, Salia and Arvind. Chef Eddie is justly legendary. Eggs made to order and a wonderful array of breakfast items make for a great start to the day.

Good overnight stay

ملاحظة Tripadvisor 5.0/5

09SueP تقييم TripAdvisor المعتمد

Overnight stay prior to early flight from T5 Heathrow. Ate in Vivre Restaurant for evening dinner the night before. Food good, service excellent from Socorro. Room quiet and clean. Only negative is there are no power points by the bed and these days most of us like our mobile phones and watches charging on our bedside units.

Dear Sue P, Thank you for choosing us before your early flight and for praising Vivre and Socorro’s service. We are delighted you found the room quiet and clean. We are sorry for the inconvenience regarding bedside charging. Our upcoming refurbishment is designed to resolve the limited power outlets and enhance in-room convenience. We look forward to welcoming you back for an even more comfortable stay. Kind regards Mohammed Serhan Hotel Manager

Feels like a home when we get here. Especially in the club lounge.

ملاحظة Tripadvisor 5.0/5

helenp0 تقييم TripAdvisor المعتمد

Sujee & Ronaldo are wonderful & looked after us very well as usual. We would recommend a visit here to the club lounge. Food is plentiful & enjoyable.

Dear helen p, Thank you for sharing such kind words. We are delighted to hear Sujee and Ronaldo made your visit to the Club Lounge so enjoyable. It is wonderful to know you appreciated the plentiful food and attentive service. Your recommendation means a great deal to our team. We look forward to welcoming you back to Sofitel London Heathrow soon. Kind regards Mohammed Serhan Hotel Manager

Lovely airport hotel but not sure about hygiene

ملاحظة Tripadvisor 4.0/5

Hambagahle تقييم TripAdvisor المعتمد

Since I have stayed several times at the Sofitel T5 I chose to stay there again when in England, briefly, for a family funeral. I arrived and landed at T2 but it was easy to get from there to T5 and well signposted. I chose to book a Club room because I don't fancy bars (especially when loud!). My room was comfortable, totally quiet, and clean. There was a shower as well as a bath (I do not like baths!) and plenty of nice towels. My one comment about the shower though is I do not understand why, when the bathroom floor is tiled with non-slip tiles, the shower floor was tiled with slippery ones!! Makes no sense to me. I had both the full English breakfast AND the club lounge included so the first day I ate breakfast at the Vivre restaurant. It was OK. Not wonderful. However it WAS wonderful to have a very good double espresso easily available! When I returned from the funeral I was (as one could understand!) exhausted so went straight to the Millenium lounge for a drink. I was delighted with the selection on offer. However when I arrived the servers were still setting the snack buffet up. I sat and waited (no problem there!). I was shocked - VERY shocked to see one of them - "Romano" I think - pick up a cracker from the carpeted floor where it had fallen and then put it back into the box of crackers. I was even more shocked when the same person dropped a pair of serving tongs, picked them up and put them right back onto the plate of cheese. That certainly did not meet my standards of hygiene and I hope it didn't meet the standards elsewhere in the hotel. I have travelled extensively all over the world and I have never once seen anything like this. The morning I checked out I wrote an email to the GM to tell him about the incident. To date (5 days later) I have not had the courtesy of a reply from the hotel. I am not sure I shall stay at the Sofitel again.

Dear Hambagahle, Thank you for your continued loyalty and for sharing such detailed feedback. We are pleased to know your room offered comfort, quiet, and the convenience you needed during a difficult visit. We are truly sorry that aspects of your lounge experience and communication fell short of our standards of hospitality and care. Our ideal is a consistently immaculate environment and attentive service. We are preparing a hotel-wide refresh to enhance comfort and lighting. Please contact me at mohammed.serhan@sofitel.com. We hope to welcome you back. Kind regards Mohammed Serhan Hotel Manager

بالاشتراك مع TripAdvisor

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