노보텔 런던 웨스트 4성

고객 평점 (ALL 평가) 4.1/5 1,809 리뷰

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호텔설명

호텔 추가 정보

  • 컨퍼런스에 필요한 모든 시설이 완비된 33개의 회의실

  • 모든 객실에서 무료 WIFI 무선 인터넷 사용 가능

  • 모든 시설이 완비된 피트니스 센터

  • Hammersmith 역에서 도보로 3분

  • 헤로즈 백화점과 하이드 파크까지 지하철로 바로 연결

숙박

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호텔 위치

노보텔 런던 웨스트

1 Shortlands, Hammersmith
W6 8DR 런던
영국

GPS:51.492115, -0.219759

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,809 리뷰

TripAdvisor 평가  4.0/5  5,547 리뷰

Virgin Media O2 Automation and Integration Team

트립어드바이저 평점 5.0/5

Eapen V TripAdvisor 인증 리뷰

The Breakfast team was very good and helpful . They served tea coffee eggs sausage all to excellent standard . The front lobby was decorated with best Christmas decorations with Bobsleigh and two real looking Reindeers . Checkin and Checkout was smooth

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay was enjoyable and met your expectations. We are delighted that you appreciated the breakfast team's service, our festive lobby decor, and the seamless check-in and checkout process. Our team takes great pride in ensuring a high level of service, and your recognition of their efforts brings us immense satisfaction. Moreover, we are glad that the seasonal decorations added to the charm and warmth of your visit during this special time of year. We look forward to welcoming you back soon. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Stay November 2024

트립어드바이저 평점 5.0/5

Kim W TripAdvisor 인증 리뷰

Hotel is in great location, close to bus and rail stations. The rooms and communal areas are very clean and staff are helpful. Being an Accor member, we were upgraded by Gabby on arrival and appreciated the extra space and free minibar, and bar vouchers. Many thanks Gabby for organising.

Dear Guest, Thank you for this great review. We are truly grateful for the kind words about your stay at Novotel London West. We are thrilled that you enjoyed the spaciousness of your upgraded room, our convenient location mere steps from Hammersmith Apollo and Westfield London, and the added perks of a complimentary minibar and bar vouchers. It's great to hear that our team, particularly Gabby, contributed positively to your experience and that the cleanliness of our hotel met your expectations. We look forward to welcoming you back soon. Kind regards, Anastasios Agiannitis, Guest Relations Manager

POOR QUALITY FOOD

트립어드바이저 평점 2.0/5

381lakshmanj TripAdvisor 인증 리뷰

The worst food we ever had in a hotel, the rooms were average but service was poor. Reception staff was friendly though but restaurant food was so awful we had to send to food back 2 times, it was inedible. I do not know why they operate a restaurant when even they cannot do a proper sandwich or a basic PIZZA!!

Dear Lakshman, Thank you for taking the time to share your feedback. We are pleased that you found our reception staff to be friendly and welcoming, as we strive to provide excellent service from the moment our guests arrive. We are sorry to hear that your dining experience did not meet your expectations. Our Artisan Grill and Lounge Bar are usually celebrated for their delightful array of gourmet grill dishes and wide selection of drinks, and we regret that this was not reflected in your encounter. We understand how important a satisfying meal is and we share your disappointment. Additionally, we apologise if the quality of the room did not fully meet the high standards we aim to uphold, which includes providing a comfortable and contemporary space with air cooling, soundproof windows, and a Novotel Mattress designed for optimal sleep. Your feedback is invaluable to us and we will review your comments with our team to ensure we consistently deliver the quality and service Novotel is known for. Please kindly email us on h0737@accor.com with further details (stay dates and full name on the reservation and confirmation number) in order to investigate further. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Anastasios Agiannitis, Guest Relations Manager

Few days away

트립어드바이저 평점 5.0/5

185williep Couples - TripAdvisor 인증 리뷰

We arrived at Novotel London West to early for check in and left our bags with concierge, after a short wait our room was ready and checked in by Charan who upgraded our room, thank you. Rooms are a good size and bed was comfortable. Checking out was nice and easy.

Dear Willie, Thank you very much for your kind review. We're thrilled to hear that your stay left a positive impression. We are delighted that you appreciated the prompt service from Charan, the comfort of our upgraded rooms, the generous size of the accommodations, and our efficient check-out process. It is great to know our efforts to provide a comfortable and convenient experience resonate with our guests. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Amazing breakfast

트립어드바이저 평점 5.0/5

Layla H TripAdvisor 인증 리뷰

Breakfast was absolutely delightful! The entire area was spotless and well-organized, with everything constantly replenished and refreshed. The breakfast staff were exceptional—attentive, friendly, and always ready to assist. Angela, the manager, truly went above and beyond, ensuring every detail was perfect and all our needs were met. The level of service was outstanding, and I would highly recommend this experience. I will certainly be returning!

Dear Layla, Thank you very much for your kind review. We are delighted to know that the breakfast experience at our Aroma Restaurant exceeded your expectations, with our dedicated team ensuring a pristine environment and a constantly refreshed selection. It's fantastic that Angela, our manager, made a lasting impression with her meticulous attention to detail and readiness to assist, reflecting the high standard of service we strive to provide at Novotel London West. We're also pleased that the friendliness and efficiency of our breakfast staff contributed to a positive start to your day. Providing a warm and helpful environment for our guests is a top priority for us, and we're glad that it enhanced your experience. It would be a pleasure to welcome you back. Best wishes, Ashleigh Hector, Guest Relations Executive

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,077 리뷰 9.4/10 위치
  • 2,760 리뷰 6.3/10 객실
  • 2,906 리뷰 8.1/10 서비스
  • 61 리뷰 6.8/10 인터넷 가격
  • 1,130 리뷰 8.4/10 조식
  • 1,037 리뷰 6.3/10 청결도
  • 58 리뷰 8.8/10 웰니스 센터

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