노보텔 런던 웨스트 4성

고객 평점 (ALL 평가) 4.2/5 2,674 리뷰

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호텔설명

호텔 추가 정보

  • 컨퍼런스에 필요한 모든 시설이 완비된 33개의 회의실

  • 모든 객실에서 무료 WIFI 무선 인터넷 사용 가능

  • 모든 시설이 완비된 피트니스 센터

  • Hammersmith 역에서 도보로 3분

  • 헤로즈 백화점과 하이드 파크까지 지하철로 바로 연결

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호텔 위치

노보텔 런던 웨스트

1 쇼트랜드, 해머스미스
W6 8DR 런던
영국

GPS:51.492115, -0.219759

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  2,674 리뷰

TripAdvisor 평가  3.8/5  5,804 리뷰

Poor Check-in Experience!

트립어드바이저 평점 4.0/5

AlbusD TripAdvisor 인증 리뷰

Stayed two nights in this hotel in cold November. It is a short walk from the undergound station. Had to take the lift up one floor for check-in. Check-in was supposed to be easy and straightforward but the check-in staff was interrupted and delayed by her colleague who kept on talking even when it is apparent that a customer is checking in. There is a large hotel with many rooms. Room was of decent size and decent furnishing. It was comfortable enough for us to have decent rest and sleep. The cleaning staff were polite and customer oriented unlike the check-in staff. We did not have breakfast in the hotel but that was a cafe in the next building which served good breakfast. Although it is not in zone 1 of London, it is in a good location where the nearby underground station is on the line that brought us to the airport and attractions/restaurants in London. Overall, a comfortable stay. If not for the poor customer service at the reception during check-in, i would have rated it higher.

Dear Albus, Thank you for your review. We're delighted you found your room comfortable and appreciated our cleaning team's efforts. That said, we sincerely regret your reception experience didn't meet expectations and will review our staff coordination. Nonetheless, we're thrilled you valued our prime location near transport links and found our accommodation quality met your needs. We hope to welcome you back on future occasions. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Good restaurabt

트립어드바이저 평점 5.0/5

Paul B TripAdvisor 인증 리뷰

Very nice attention from Benita from the restaurant, very good time, nice place , confortable, kind and dedicated, we sure we will be back

Dear Guest, Thank you for taking the time to review your stay. We're delighted you enjoyed your time at Novotel London West. It's wonderful to hear our team's dedication contributed to your positive stay. We take pride in creating comfortable environments where guests can relax and feel valued during their visit. We look forward to seeing you again on a future trip. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Another good stay.

트립어드바이저 평점 4.0/5

Fen1966 TripAdvisor 인증 리뷰

Another good stay at this hotel, we have used it many times over the years as it is so handy for the Hammersmith Apollo, quick to get into central london and has a carpark. Would highly recommend.

Dear Fen, Thank you for such a positive review. We're delighted you found our location convenient for both Hammersmith Apollo visits and exploring central London. It's wonderful to know our parking facilities contributed to another smooth stay experience. We look forward to welcoming you again. Kind regards, Anna Alves, Assistant Guest Relations Manager

Amazing hotel! Highly recommended

트립어드바이저 평점 5.0/5

CrisMafalda TripAdvisor 인증 리뷰

Amazing hotel and staff! Breakfast was excellent with lots of choices! Tube is really close so it is very convenient as it is very well located!

Dear Mafalda, It was a pleasure to receive this great review. We are thrilled you enjoyed your experience at Novotel London West. It’s fantastic to hear you appreciated our welcoming team and found our breakfast selection satisfying. We’re equally pleased our central location made exploring London convenient for you. Your positive remarks about the comfort of your room and our attentive service mean a great deal to us. We look forward to welcoming you back on a future occasion. Best wishes, Anna Alves, Assistant Guest Relations Manager

What are these stains on the carpet? 🤢🤮

트립어드바이저 평점 1.0/5

MohairsChild TripAdvisor 인증 리뷰

After an evening flight from Belfast and a tube ride from Heathrow to Hammersmith, I was encouraged by the great service checking in to this hotel late last night. What I wasn't expecting was the grim reality of my room for the night. I have no idea what the stains are on the carpet, but there was no way my bare feet were going to make contact with it. Just vile and really unacceptable for any hotel to rent a room out with carpet this gross. I hadn't thought to pack a hazmat suit. One hotel that I absolutely will not ever stay at again.

Dear Guest, Thank you for taking the time to share your feedback. It's rewarding to hear our reception team made your arrival smooth. That said, we regret any shortcomings in room maintenance you encountered. Our team remains available around the clock to address immediate concerns during stays. We hope to see you again in the future. Kind regards, Anastasios Agiannitis, Guest Relations Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,463 리뷰 9.4/10 위치
  • 3,173 리뷰 6.3/10 객실
  • 4,094 리뷰 8.6/10 서비스
  • 66 리뷰 6/10 인터넷 가격
  • 1,244 리뷰 6.1/10 청결도
  • 1,240 리뷰 8.4/10 조식
  • 75 리뷰 8.8/10 웰니스 센터

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