甲米索菲特佛基拉度假村 5 星

Not impressions. Last time I very impressed when I stay here. Now water is not clear. And breakfast same menu everyday all stay. I don’t want to go to Sofitel Krabi Phokeethra Golf Resorts & spa anymore.

很愉快

住的大部分都是老外度假的多，环境不错，拥有甲米最大的游泳池，泳池南边出去过马路就是沙滩，整体比奥南、莱利沙滩都要干净的多，人不多但是挺好的。

从入住到离开都享受着无微不至的服务，酒店工作人员亲切的态度让人有回家的感觉，非常好，希望以后再次入住。

服务非常好，远超过预期，非常喜欢的酒店。下次还会再来住！

早餐服務品質下降讓人失望

服务不错

Wonderful hotel set in a quiet yet stunning beach location. Hotel service was excellent from start to finish. The huge outdoor swimming pool was thoroughly enjoyed especially by our young kids. Food and drink served round the pool was very affordable.The buffet breakfast was enormous with almost every option available. We ate at least once at all the hotel restaurants for our evening meal and they were good but lacking atmosphere. A better and more affordable option is the row of restaurants down the beach about 750m away. Only slight problem...our sun cream reacted with the chemicals in the pool, turning our swimming & associated clothing orange - very strange. We changed to a zinc based sun cream which didn't react. Hotel apologised and commercially cleaned the affected items but got home to find orange had bled onto other clothing which we hadn't noticed. However, other than that, we thoroughly enjoyed our stay at Sofitel Krabi and would definitely return.

由于晚上7点入住，第二天又退房了，没享用设施

一个小建议：增加酒店各种体验项目的引导人员，以便于不了解酒店情况的客人更加充分的享受酒店服务

Great property, the biggest swimming pool that i have seen and the food is absolutely delicious (Tried the Indian and Italian cuisines during my stay). Spacious rooms and nice view of the sea from the room. Kids activity area is well managed. Golf course is neatly maintained. The only thing the hotel was a little poor on, especially given the Sofitel brand, was front desk service. Check in was chaotic and not smooth. Would have expected the front desk staff to be more proficient in English than they were. Another incident which felt a little weird, again because its from a premium brand as Sofitel, was the hotel charging me for taking a laundry bag (i had used it to pack all my dirty beach clothes while checking out). I have never had this experience in any other hotel. Not that the amount was high, but charging a guest who has already spent a substantial amount on stay didnt seem right to me. Other than that, i would strongly recommend this hotel for family stays, its a luxurious experience.

It takes two minutes. You get out of the taxi and you are met by an exquisite young lady in a traditional Thai outfit.Then she offers you an exquisite beverage.If it was a dream I don't want to wake up. You head for the toilet(always a good test) and the smell is divine,lemon like.I could stay there all night. But time to move on and to meet the delightful Poppy and her charming team.They could not do any more to make your stay enjoyable. From your balcony you get a marvellous sea-view with a lovely sunset. That's only day one. But everyday brings new delights. So,was it a dream?I'm not bothered but I am going back later this year.

入住整体感觉很好，服务周到细致，唯一缺点出行用车不是很方便，酒店代叫车费用比在网上叫车贵很多。特别是行程最后一天到机场，发现护照忘记在房间了，立刻联系酒店，酒店客服迅速到房间找到护照通过出租车及时送到机场，在此非常感谢。出租车收费比我在网上定的送机服务贵三倍多。

整体还是不错的，就是设施便捷还有待提高，比如入住房间开关灯光控制这些不是很清晰也不是很方便。标志标识随着我们中国人外出旅游的增多，中文也都是国际语言的一种，在这些方便还有待提高。

Great ressort with charming and friendly staff, with lush gardens and a huge pool, friendly service, variety of restaurants .. everything one would expect from a perfect holiday and the staff helps to make it exceptionnel