Sofitel Krabi Phokeethra Golf & Spa Resort 5 星

客户意见评级 (ALL 评级) 4.5/5 1,130 评论

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200 Moo 3 T.Nongtalay, A.Muang Krabi, 81180 KRABI, 泰国

描述

酒店其他优惠

  • 大型泳池，占地面积达 7000 平方米

  • 走进小王子的奇幻世界，每一天都将带您探索一颗全新的星球。

  • 选择 MyGlass 套餐，尽享精致美食与畅饮体验

  • 在甲米包租由专业持证船长驾驶的豪华快艇

  • 丰富多样的美食选择，包括印度菜主厨精心烹制的特色佳肴

我们的客房

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酒店位置

Sofitel Krabi Phokeethra Golf & Spa Resort

200 Moo 3 T.Nongtalay, A.Muang Krabi
81180 KRABI
泰国

GPS:8.063054, 98.746089

电话
传真 +66 75 627 899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,130 评论

客户意见评级 2.5/5

Qianyun G. 家庭住宿 - 所有已确认评论

房间设施老旧、周边房间开、关门和楼上噪音比较大

Bonjour ‘QG’, Sawasdee Kha. Thank you for sharing your feedback regarding your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We sincerely apologize for the inconveniences you experienced with the room facilities, noise, WiFi coverage, and breakfast variety. Your comments are invaluable and have been shared with our teams to help us improve these areas. We are pleased to inform you that our ongoing Superior Room renovation project in Building B will be completed at the beginning of November this year. This upgrade is designed to enhance comfort and reduce noise, offering a more enjoyable experience for our guests. We are also continuously working on improving WiFi coverage and ensuring timely replenishment of in-room amenities. We hope to welcome you and your family again in the near future to enjoy the enhanced facilities and a more comfortable stay. Warm regards, Siripun Petchai Guest Experience Manager Sofitel Krabi Phokeethra Golf & Spa Resort

整體水準有到位

客户意见评级 4.5/5

L. 家庭住宿 - 所有已确认评论

整體住宿體驗良好，服務人員都能盡力協助，小缺點房內濕氣太重，希望有除濕機，整潔度也是普普

Bonjour ‘CL’, Sawasdee Kha. Warmest Thai greetings from Sofitel Krabi Phokeethra Golf & Spa Resort. Thank you very much for staying with us during your recent trip to Krabi and for taking the time to share your review. We are pleased to hear that you had a good overall accommodation experience and appreciated the efforts of our service Heartists. I sincerely apologize for the issues you encountered regarding the humidity in your room and the cleanliness concerns you raised. Please rest assured that we take your comments seriously, and I will personally address the ant situation and the dust in the bathroom with our housekeeping team to ensure improvements are made. Your feedback is invaluable in helping us enhance our services, and we hope to welcome you and your family back for an even better experience in the future. Warm regards, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.

酒店各个团队的水平参差不齐。

客户意见评级 3.0/5

Ham S. 情侣住宿 - 所有已确认评论

1.首先赞扬前厅部门的优秀，在我不熟悉当地情况的时候提供了非常多的帮助。 2.再次赞扬沙滩的工作人员，他们每次都能提供过马路的安全。 3.对于White Lotus餐厅很不满意，整体菜品的品质看出了主厨的傲慢，整体菜品水平如同花拳绣腿，餐厅从菜品和服务还不如酒店外的路边餐厅的水准。 4.对于客房部，如果不能做到彻底的清扫房间请自我反思。

Bonjour ‘HL’, Sawasdee Kha! Thank you very much for sharing your feedback regarding your recent stay at Sofitel Krabi Phokeethra Golf & Spa resort. We are glad to know that you were satisfied by the service from our dedicated Heartists at front office and at the beach. Your motivating feedback is always appreciated by the team. Thank you. Nevertheless, we acknowledge your comments in relation to the dinner experience at White Lotus and the cleanliness of the room. Please accept our apologies for any inconvenience caused and rest assured that we will take your feedback seriously, as we are always working on better ways to deliver service to our guests. We hope that this experience will not impair your trust in Sofitel Krabi and we sincerely hope that you give us another opportunity to better serve you again in the future. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.

其他网络用户评价我们的酒店

  • 500 评论 8.3/10 位置
  • 828 评论 7.6/10 房间
  • 1,440 评论 8.4/10 服务
  • 5 评论 4.6/10 上网
  • 670 评论 7.4/10 食物
  • 623 评论 9.2/10 游泳池
  • 618 评论 8.4/10 设施
  • 421 评论 8.5/10 早餐

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