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Novotel Hyderabad Convention Centre Hotel 5 stars

Customer review rating 4.3/5 4,715 reviews

ALLSAFE approved hotel

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Novotel Hyderabad Convention Centre
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+ 21 Services

Hotel extras

  • Centrally located with proximity to corporates - Google, Oracle, IKEA, Novartis, etc. in HITEC

  • Connected to South Asia's state of the art convention centre - HICC

  • 45 minutes drive from Rajiv Gandhi International Airport

  • 15 acre lush green campus replete with business and recreational facilities

  • Multi-cuisine dining, bar, swimming pool, gym, spa, open lawns

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Hyderabad Convention Centre

Near Hitec City, P.O Bag 1101
Kondapur
500081 hyderabad
india

Tel: +914066824422

Fax: (+91)40/66822722

Check-in from 14h00

Check out up to 12h00

  • HITEC City Bus Stop :  4.5km, 15min Hitex

  • By plane

    RAJIV GANDHI INTL. AIRPORT At 37km / 22.99 miles

GPS :17.47269, 78.37258

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 37 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 288 rooms
    • One room for people with reduced mobility
    • No family room
    • 56 connecting rooms
    • 288 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • English
  • Lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Well-being
  • Swimming Pool
    • Outside
    • On site
  • InBalance
    • On site
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Board games available
    • Childrens Club for 3 to 6 years
    • childrenclub03
    • Video game area
    • Childrens Club for over 12
    • Childrens Club for 4 to 6 years
    • Outdoor playground for children
    • Play area

Our accommodation(s)

Offering charming views of the pool, the city skyline, or green expanses, the rooms at Novotel Hyderabad are a traveler's delight. The rooms are replete with modern-day facilities and offer a home-like comfort for individuals and families alike.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 34

  • Maximum size: 9,598

  • Maximum capacity: 5294 people

  • Maximum banquet capacity: 2100 people

Find out more

Our guest reviews for
Novotel Hyderabad Convention Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,715 reviews

TripAdvisor Rating 4.5/5

3,397 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Refreshing Stay!

TripAdvisor rating 5.0/5

MathewD98 Business - 19/10/2021 TripAdvisor review

Novotel HCC is an excellent place for a stop on a long journey. A time to relax and unwind. The Staff are extremely courteous. Breakfast is a great place. Staff - Prashanti, Rosanna, Chandu are great people to meet. Vamsi - makes sure everything is fine with us before we reach. A great team under the GM.

Dear Mathew D, Greetings from Novotel Hyderabad Convention Centre! Thank you for taking the time to review Novotel Hyderabad Convention Centre on TripAdvisor. Our ultimate endeavor is to ensure our guests feel comfortable whenever they choose to dine with us with best in class amenities and personalized intuitive service. We take pride in the food and beverage offerings and I’m happy to learn that you had the opportunity to enjoy the same during your stay. I will certainly convey your kind words to the whole team especially Prashanti, Rosanna, Chandu and Vamsi. I await your next visit to the property and assure you of yet another memorable experience! Best Regards, Manish Dayya General Manager

Novotel Hyderabad Convention Centre

TripAdvisor rating 5.0/5

BaluB77 Business - 16/10/2021 TripAdvisor review

It’s a pleasant place with great ambiance to stay and to chill with family and friends. I was impressed by the services given to me by Duty Manager Arnak. The hospitality he shown towards me, my friends and family members was just mind blown. I wanna visit our place again and again. All the staff from our hotel are like my family House keeping, Front Desk, The Bar and Room Service. I really thank each and everyone whole heartily for their extended service. Fan of Novotel!!

Dear BaluB77, Thank you for sharing your valuable feedback on your recent stay with us at Novotel Hyderabad Convention Centre. We are thrilled to know that you were extremely pleased with hospitality and services extended by Arnak and the rest of the team. We look forward to welcome you back soon for many more memorable stays. Feel Welcome Manish Dayya

Great Place and Great People...

TripAdvisor rating 5.0/5

gokulpd Business - 14/10/2021 TripAdvisor review

This was a Perfect Novotel Stay. Room was very nice. Check in was Smooth and perfect. Service at restaurent was great and the Food was excellent .Breakfast was one of the best. Our stay was of total 3 night. It was great to be at Novotel Hyderabad.

Dear gokulpd, Thank you for taking the time to share your valuable feedback on your recent stay with us at Novotel Hyderabad Convention Centre. It is a pleasure to learn that you were delighted with the room, arrival experience, the sumptuous food prepared by our culinary team and the warm hospitality extended by our courteous team. We earnestly look forward to welcoming you back for many more memorable experiences. Feel Welcome Manish Dayya

Highly recommended.

TripAdvisor rating 5.0/5

shivleelatalampalli 22/09/2021 TripAdvisor review

I loved everything about this hotel. Location, cleanliness and food. Staffs are really kind and helpful. I highly recommend this place for family or business visits. The swimming pool was well maintained.

Dear Shivleelatalampalli, Our sincere gratitude to you for taking the valuable time in writing this encouragingly positive review about our Hotel. We are pleased that your time spent with us was one to remember and you were able to take back fond memories. The staff in their spirit to serve are thrilled with the review. This will go a long way in keeping all of us charged and motivated. We do look forward to welcoming you back at our Hotel in the near future thus giving us an opportunity to wow you and exceed your expectations! Best Regards, Manish Dayya General Manager

"Memorable Stay"

Customer review rating 4.5/5

Gayathri M. Families - 21/09/2021 Confirmed reviews ALL

Overall good service

Dear Gayathri M., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

well located , can improve morning breakfast quality

Customer review rating 3.5/5

Harsh Couples - 14/09/2021 Confirmed reviews ALL

overall quality and products of morning buffet should be improve

Dear Harsh G., Thank you for sharing feedback about your recent visit. Our sincere gratitude to you for taking the valuable time in writing this feedback about your recent stay with us. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please be rest assured that we are taking the appropriate measures to address the concern expressed about breakfast quality and been given highest priority. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Fantastic Experience

Customer review rating 5.0/5

Vishal G. Families - 14/09/2021 Confirmed reviews ALL

Had a very good experience.

Dear Vishal G., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

good stay

Customer review rating 3.5/5

V S. G. Families - 13/09/2021 Confirmed reviews ALL

its ok

Dear Sai G., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

Comfortable stay as always

TripAdvisor rating 4.0/5

babuchinni 12/09/2021 TripAdvisor review

Comfortable stay i have celebrated my Son's birthday. Mr.Chirac in front desk manager help me to find suitable upgraded room for my family. As i'm Accor member i used my voucher to get complimentary cake for celebrations.

Dear Chinni Babu, Thank you very much for taking the time to write a pleasant feedback. In our constant strive for excellence, reviews like these keep us motivated. It is our goal to provide consistent and top-notch services to all our guests and I'm happy to know we were able to achieve that through you. Your words of appreciation about Chirag for his service will definitely be passed on to him. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Best Regards, Manish Dayya General Manager

Good stay

Customer review rating 5.0/5

Pradeep K. Solo - 09/09/2021 Confirmed reviews ALL

Staff in hotel are very good and frendly..& helpful. Front office Chinmaie, karthik ,rahul where so professional and helpful all the time during stay. . In IRD Mr. Amit and praveen are so understandable and serve food as required. And also in food exchange Ms. Prashanthi . Thank you TEAM NOVOTEL. For my pleasant stay. Good job. Hope will you give same hospitality when every I stay at your hotel. Kudos.

Dear Dukka Pradeep k., Dear Guest, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit. It is our constant endeavor to offer our guests good experiences through our commitment to quality service. Your words of appreciation about Chinmaie, karthik ,rahul, Amit, Praveen and Prashanti for their services will definitely be passed on to them. We look forward to welcoming you again soon. Best Regards, Manish Dayya General Manager

Well located for parties & events but not for stay

Customer review rating 0.5/5

Madhusudhanasarma M. Business - 04/09/2021 Confirmed reviews ALL

I felt that in the shadow of pandemic, hotel has implemented certain changes which have snatched away the basic customer satisfaction related parameters.

Dear Sarma M., Greetings from Novotel Hyderabad Convention Centre! Thank you for sharing feedback and talking to my colleague Vamsi about your recent visit. Please be rest assured that we are taking the appropriate measures to address this concern and the same is being given highest priority. At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Worst stay experience

Customer review rating 0.5/5

V.p. Families - 03/09/2021 Confirmed reviews ALL

I am Accor plus member even though I made online chk in it took loads of time for chk in process. The room key is deactivated numerous time called from floor lobby to front office to rectifie but no response... all the way from my room to front office I have gone to activate the key all the times.. Morning breakfast is another worst experience the food is stalled especially Pongal rest of the items not the standard of Novotel. Been to so many Accor group hotels across all over this is worst experience i had...

Dear Vakucherla P., Greetings from Novotel Hyderabad Convention Centre! Thank you for your loyalty and taking the time to talk to my colleague Vamsi about your recent Stay. Our sincere gratitude to you for taking the valuable time in writing this feedback about your recent stay with us. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please be rest assured that we are taking the appropriate measures to address the concern expressed about key deactivation and breakfast experience and been given highest priority. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Bad Experiences

Customer review rating 2.0/5

Sundeep K. V. Business - 03/09/2021 Confirmed reviews ALL

Lot of time taken for checkin and checkout . Inhouse phone is useless no one in answering the call after trying for 1/2 hr called emergency then they responded

Dear Sundeep kumar V., Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Convention Centre. I am concerned that your experience did not meet your expectations. Our Asst. Front Office Manager Vamsi tried calling on your mobile which was shared while making the reservation +91… and couldn’t get in touch with you if you can share the alternate number this will help us to revisit our service levels to ensure a memorable stay. We look forward to have a word with you to get in-detail feedback kindly do let us know your convenient time when can we call on your mobile number. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Manish Dayya General Manager

Slow check-in, rest all 5/5

TripAdvisor rating 4.0/5

resilientdoctor 02/09/2021 TripAdvisor review

My check-in was delayed by an hour, despite prior online-check in and priority welcome. I reached by 2pm and entered room by 3:30pm. Rest all - ambience, shower, bath tub, bath robes, view, swimming pool/gym, restaurants was good. Complimentary breakfast was cold.

Dear Guest, At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us. We regret that your overall experience did not meet your expectations; Please be rest assured that we are taking the appropriate measures to address this concern and the same is being given highest priority. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Manish Dayya, General Manager

Uncomfortable with Satff

TripAdvisor rating 3.0/5

venkatbongu 02/09/2021 TripAdvisor review

I have been very frequent room guest at Novotel Hicc The back to back visit of mine to same hotel is only the reason I have liked the property and few staff have been so friendly and good Krishna and Praveen from bar Arnak from front desk have been always welcoming but the remaining staff or crew have been rude and made me feel uncomfortable many times Front desk And serving crew are always rude and gave awkward looks to me which made me feel so so disrespectful being a Accor platinum member I get a low kinda feel. Kindly look into this Regarding the info I can give names of regarding staff on call or any private conversation

Dear Venkat, Greetings from Novotel Hyderabad Convention Centre! Thank you for your loyalty and taking time to talk to my colleague Vamsi about your recent Stay. Our sincere gratitude to you for taking the valuable time in writing this feedback about your recent stay with us. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please be rest assured that we are taking the appropriate measures to address the concern expressed and been given highest priority. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Check in time

Customer review rating 2.0/5

Narayan R. Couples - 01/09/2021 Confirmed reviews ALL

It took too long to check in for a room. The front desk took longer than usual which could have been managed better by having more staff and fast working staff but no. They were working at snails pace and doesn’t want to speed up.

Dear Narayan R., Thank you for sharing feedback and talking to my colleague Vamsi about your recent visit. Our sincere gratitude to you for taking the valuable time in writing this feedback about your recent stay with us. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please be rest assured that we are taking the appropriate measures to address the concern expressed about delay in check in and been given highest priority. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Comfortable stay

Customer review rating 5.0/5

Ajay K. P. Families - 31/08/2021 Confirmed reviews ALL

I love staying at Novotel Hitex as it gives me experience of a 5 star resort as it has huge lawns with lots of fun activities for children..My family loved staying there again and we will defiantly come back soon

Dear P Ajay K., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I am sure that this comment will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager Novotel Hyderabad Convention Centre

Good location and comfortable stay.

Customer review rating 4.0/5

Dinesh S. Families - 24/08/2021 Confirmed reviews ALL

Food spread in the breakfast was awesome. Cleanliness of Room are satisfactory. Room service needs to be little faster as not likes to remind for the same thing.

Dear Dinesh S., Thank you for sharing feedback about your recent stay with us. Our sincere gratitude to you for taking the valuable time in writing this feedback about your recent stay with us. It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Please be rest assured that we are taking the appropriate measures to address the concern expressed about room service and been given highest priority. We look forward to welcoming you back soon. Best Regards, Manish Dayya General Manager

Great Property ... Tasteless food and clumsy slow service

TripAdvisor rating 4.0/5

OnAir34898166962 Business - 19/08/2021 TripAdvisor review

I have stayed 5 times this year for short and longer duration and i keep going back because the hotel is beautiful and rooms are tidy ! The in room service is pathetically slow and the food is always cold when it gets to you, If you decide to order out you have to walk to the main gate as they restrict only app deliveries. Breakfast has a large spread but food is below average on taste... almost seems like thy just want to have food because they have to ... the restaurant is understaffed but very hardworking... if you go after Nine because its a fish market ...

Dear Guest, Greetings from Novotel Hyderabad Convention Centre! We are regret that your overall experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenience caused you. It is always disappointing to learn that our systems and people failed to deliver on this occasion. We have personally taken up the issue with my team in regards to room service and food taste. Please be rest assured that we are taking the appropriate measures to address the problem and the same is being given highest priority. At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Manish Dayya, General Manager

The best customer experience with the hygiene of rooms being top priority!

Customer review rating 5.0/5

Rebecca A. Families - 17/08/2021 Confirmed reviews ALL

My experience right from check in to check out was amazing! The customer service at Novotel raises the bar every single time! Kudos to the team!

Dear Rebecca A., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manish Dayya General Manager

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