Sofitel Nanjing Galaxy Suning 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 154 comentários

Sofitel Nanjing Galaxy Suning - Image 1
Sofitel Nanjing Galaxy Suning - Image 2
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Descrição

Extras do hotel

  • No centro de Nanquim.

  • Acesso grátis ao WIFI por todo o hotel, incluindo áreas públicas e quartos.

  • Centro de fitness incluindo teto de vidro impermeável, piscina aquecida e ACADEMIA

  • Salão de festas e salas multifuncionais com especialidades francesas e regionais no café

  • Restaurante chinês com culinária de Huaiyang e Nanquim preparada por um chef multipremiado.

Nossas acomodações

Cama de Solteiro

QUARTO SUPERIOR com uma cama king size, vista para a cidade

  • 3 pessoa, no máximo
  • 37 / 398 sq ft
  • Roupa de cama 1 x Cama(s) queen size
  • Vistas: Voltado para a cidade
  • Os extras do alojamento: Varanda

Localização do hotel

Sofitel Nanjing Galaxy Suning

9 Shanxi Road, Jiangsu Province
210009 NANJING
China

GPS:32.067501, 118.772475

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  154 comentários

Classificação no TripAdvisor  4.5/5  2.239 comentários

极差的体验,糟糕的服务,需要整改

Classificação TripAdvisor 1.0/5

Tourist01447818356 Negócios - Avaliação certificada TripAdvisor

很差的体验,极差的服务,希望整改,我已经告知了酒店我因为身体不适,无法前往。酒店服务人员说会跟进,然后就没有下文了。最后还扣了我的款项,同时就在当天,酒店还发布了满房的消息。 因此,这就是彻彻底底的欺骗,错误如下 1. 询问时告知身体不适,会跟进,但是没有。要么就是没给订单备注,要么就是备注了没有人看,总之管理混乱,服务态度极差 2.当天没有联系我,并且没有留房发布满房 3.后续直接扣款,也没有联系 希望酒店认真整改,对问题经营退款等赔偿

Nice and friendly staffs

Classificação TripAdvisor 5.0/5

Gingcong S Avaliação certificada TripAdvisor

It is wonderful hotel with high quality. The breakfast and dinner all very delicious. The room is very big and beautiful. the bed is comfort. The wash room is luxe.The reception are friendly. The location is closed Metro station and the bus station. The executive lounge is nice deco and service very good. I hope to stay again when I visit Nanjing.

The hotel has lowered the standard of the Sofitel brand.

Classificação TripAdvisor 2.0/5

BobTchao Família - Avaliação certificada TripAdvisor

I had a very unpleasant stay. I booked a room with Accor membership benefits and confirmed with customer service in advance that it would qualify for official points. At check-in, I also confirmed with the front desk, who assured me that my membership number was in the system, that my room had been upgraded, and that I was given breakfast for two. However, more than a week after checking out, despite several communications with the hotel, the response varied. Sometimes they said there were official points and that they would add them later, and other times they claimed there were none, saying it was a non-official booking. This clearly seems to be an issue between Accor's official booking system and the hotel, but the burden ultimately fell on me, the guest. It was very disappointing.

Not quite the normal Sofitel

Classificação TripAdvisor 3.0/5

Bally1966 Negócios - Avaliação certificada TripAdvisor

Clearly this hotel has its better days. At present, it is not quite the expected Sofitel standard. That said, it’s rather cheap. My host arranged the booking, and I was glad that the hotel had given me a room upgrade. The room was spacious, but its air conditioning wasn’t working well. Location is a concern. Most of the shops and restaurants nearby were for the locals. If you think it isn’t too far away from Intercontinental, I tried and it’s about 10 minutes’ walk. Breakfast was OK. Would like to see a better spread.

它已經不再是索菲特了

Classificação TripAdvisor 1.0/5

TSAN_12GYUNG Avaliação certificada TripAdvisor

這是家非常糟糕的五星級飯店,之前有陪父親回南京探親,入住過這個飯店當時被前台的工作人員照顧的非常好,以至於我們每次都會回到這個酒店。但是今年我們再次來到這個酒店,感覺發生了翻天覆地的變化。我們並未奢望得到特別的照顧,但是從入店到check in我們都感覺非常糟糕。工作人員非常的無理甚至可以形容為態度惡劣,我們帶著老人家一直等待到4點才進入房間,中途沒有任何人感覺到歉意,甚至覺得這是很平常的事情。我們將不會再選擇這個令我們非常失望的飯店,它已經不再是索菲特了。

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 3.866 comentários 9.3/10 Localização
  • 7.380 comentários 8.6/10 Quarto
  • 9.149 comentários 9.1/10 Serviço
  • 65 comentários 5.1/10 Wifi
  • 2.004 comentários 8.3/10 Limpeza
  • 1.797 comentários 9.1/10 Café da manhã

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