Mercure Plaza Biel 4성

고객 평점 4.4/5 2,310 리뷰

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Mercure Plaza Biel
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체크아웃 시간 : 12h00까지

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호텔 위치

Mercure Plaza Biel

Neumarktstrasse 40
2502 biel
switzerland

전화: +41323286868

팩스: (+41)32/3286869

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • BUS :  7 Diamantstrasse

  • 비행기로

    BASEL 95km / 59.04마일

  • 비행기로

    GENEVE 180km / 111.86마일

  • 비행기로

    ZURICH 125km / 77.68마일

  • 기차로

    BAHNHOF 1km / 0.62마일

GPS :47.13857, 7.249614

숙박

Choose between Standard Single Rooms, Double Rooms with a double bed or two twin beds or our Superior Rooms with kitchenette. Let us know whether you prefer a smoking or non-smoking room, or whether you need our room with reduced mobility access. All of our rooms include a free minibar, coffee and tea maker and fans. An ironing board and iron are available on request.

Superior Room with 1 double bed

  • 최대 인원: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 2 single size beds

  • 최대 인원: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room with 1 single bed

  • 최대 인원: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 1 single size bed

  • 최대 인원: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
객실

레스토랑 & 바

BARRIQUE

레스토랑 타입: 지중해식

The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

런치

11:30 - 14:00

디너

18:30 - 22:00

DEJA VU LOUNGE

비 계약 사진

Jazzbar.

디너

BAR & SNACK BARRIQUE

비 계약 사진

THE PERFECT PLACE TO GRAB A QUICK BITE Our snack bar Barrique offers healthy and delicious round-the-clock dining.

런치

디너

미팅 및 이벤트

미팅룸

  • 미팅룸: 5개

  • 최대 사이즈: 116

  • 최대 수용 인원: 70 명

  • 최대 연회 수용 인원: 100 명

자세히 보기


Mercure Plaza Biel 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.4/5

2,310 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

475 리뷰

2020 트립어드바이저 우수 인증 (Certificate of Excellence)
2020으뜸 시설

First time here

트립어드바이저 평점 5.0/5

danny r Couples - 22/07/2020 TripAdvisor 인증 리뷰

This was our first trip to this town and no disappointment here.Check in very professional,give local map and some points to visit without even asking.Parking spaces and easy.No b-fast taken so no comment here.check just as nice

COVID19 safe

트립어드바이저 평점 5.0/5

alexis s Business - 19/06/2020 TripAdvisor 인증 리뷰

The COVID19 does not really change this hotel at the Lobby there is a dummy shield (not bullet proof) to protect crrew members and few arrows on the ground. your room won't suffer from this Carnaval. br

If you're in the neighborhood, go here

트립어드바이저 평점 5.0/5

Yves_Vandezande Couples - 19/08/2019 TripAdvisor 인증 리뷰

Great location, excellent bar service (untill late). No problem parking our bikes in the garage. Upgraded room without asking for it. Well worth staying here. Sorry we couldn't stay for breakfast since we had friends picking us up.

Weekend

트립어드바이저 평점 4.0/5

ACDuarte Friends getaway - 07/07/2018 TripAdvisor 인증 리뷰

Very good placed for a weekend in the city ,excellent bed size and very good quality of the mattress. Room of a very good size. Reception personal very kind and helpfull. Breakfast needs more variety.

Mercure Biel

트립어드바이저 평점 4.0/5

PeNor Business - 15/04/2018 TripAdvisor 인증 리뷰

The hotel is within walking distance from the main railway station and is hence in a good location for both business and pleasure trips. The room was modern, well-kept and clean. The Internet connection was easy to use and of more than adequate speed. The staff very friendly and professional.

Reception

트립어드바이저 평점 3.0/5

herisandra Business - 08/01/2018 TripAdvisor 인증 리뷰

The service of the Man at the reception must improve, asked him to help me to find a restaurant on January 2 2018 and his answered me: I can't find because all restaurant are closed today! This is ridiculous, a receptionist at Hotel Elite helped me, and he booked at Osteleria!

Dear Sandrah, Thank you for taking the time to tell us about your experience at the Mercure Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danica Frey Administration Trainee

Family stay

트립어드바이저 평점 5.0/5

I8430TYjonathant Family - 31/08/2017 TripAdvisor 인증 리뷰

It is the 2nd time we stayed at this hotel. The location is very good as you are in the centre of the town. This time we holidayed with family and the hotel was ideal for that occasion.The staff are very helpful and breakfast is very ample and good.

Poor Service

트립어드바이저 평점 1.0/5

Ricardo F Solo travel - 11/05/2017 TripAdvisor 인증 리뷰

I accidentally booked the Biel Mecure when I was in Biel already. I meant to book Milan. I went in person to ask to transfer/refund the booking. The man at the desk was nice. He said to email regarding the refund. I did so and have heard nothing since.

Dear guest, We usually answer every Email we receive and let us apologize for this problem. For an answer, please send it again we will make sure to do our best to make it up. Best regards Chloé Bovet

THANK YOU

트립어드바이저 평점 5.0/5

salvatoredG936OI Family - 06/01/2017 TripAdvisor 인증 리뷰

I travel internationally infrequently and had been staying with family usually. When I do stay at commercial properties in Europe I am often disappointed. I AM happy to say I was not disappointed with this stay. Facilities were comfortable, clean and spacious. The staff was top notch and met our needs with a smile. Thank you.

Dear salvatoredG936OI, We very much appreciate your comments regarding your stay at the Mercure Plaza Biel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé Bovet Assistant Manager

My stay at Mercure Plaza Biel

트립어드바이저 평점 5.0/5

Celso F Couples - 23/08/2016 TripAdvisor 인증 리뷰

The employees are very attentive, specially in the reception. The room are refurbished, almost new and very well located, near Berna. The rooms are very clean. Minor problems in the room that was fixed promptly.

Noisy rooms

트립어드바이저 평점 2.0/5

t0masd15 Business - 14/11/2015 TripAdvisor 인증 리뷰

The overall impression of the hotel would be good. Unfortunately it spoils noisy rooms. Rooms that have windows facing the street are completely unsatisfactory. You hear every car that passes by and you feel like you're sleeping outside and not in a hotel.

Thank you for taking the time to tell us about your experience at the Mercure Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona Gloor, assistant manager

Nothing special.

트립어드바이저 평점 3.0/5

r2b2014 Business - 06/12/2014 TripAdvisor 인증 리뷰

As a platinum member I was given the smallest room (slightly larger than the bed); similar to Ibis Budget. Hotel rather dated. About 10-15 min walk to the station. Staff friendly. Overall nothing special.

Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to make sure the platinum guests will get upgrades when possible. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona Gloor, assistant manager

excellent Mercure standard

트립어드바이저 평점 4.0/5

aclubmember Couples - 11/09/2014 TripAdvisor 인증 리뷰

Of all the Accor hotels that we have stayed in, the Mercure brand has been the most variable. Bienne is definitely at the top end. No problems with checking in and public and guest rooms of good quality. The restaurant served us a good dinner and breakfast of Swiss quality. Public transport was within a short walking distance

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ilona Gloor, Assistant Manager

All good!

트립어드바이저 평점 4.0/5

Tom S Couples - 03/08/2014 TripAdvisor 인증 리뷰

This Mercure was reliable and comfortable and friendly. My wheelchair accessible room was exactly that. Rather more stylish hotel than the Ibis that I normally book. I'd definitely stay again, not least to get a chance to try the restaurant, which looked rather good too.

We very much appreciate your comments regarding your stay at Mercure Hotel Plaza Biel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Gloor, Assistant Manager

Our stay in Bienne

트립어드바이저 평점 4.0/5

gfi2003 Family - 11/12/2013 TripAdvisor 인증 리뷰

The location of the hotel is just a few bus stop away from central train station with bus stop just right in front of the hotel visiting to old town of Biel is so convenient from the hotel in walking distance with amenities so close to good restaurants and shopping.

Nice hotel, poor reservation methods

트립어드바이저 평점 3.0/5

Spuddie11 Business - 09/12/2013 TripAdvisor 인증 리뷰

This is a very nice hotel. However, we booked and paid, months in advance for three superior rooms, each for 4 nights. With very little time remaining before our booking, we were asked to take standard rooms. We were given refunds for the difference and vouchers for a drink in the hotel bar each evening. We were not given any explanation as to why we were the ones who should move, nor were we really given what I would consider to be any option - it seemed that it was "take it or leave it".

good location

트립어드바이저 평점 3.0/5

watchhans18 Solo travel - 14/10/2013 TripAdvisor 인증 리뷰

good location for sightseeing and shopping. Good connection to public transport right at the doorsteps. Even though the standard rooms are small and the air inside was too warm, everything you need for a stay is there. Breakfast was little poor compared to international Mercure-Standards. Staff was friendly and helpful.

Stay in Bienne

트립어드바이저 평점 2.0/5

Bienne2013 Couples - 19/08/2013 TripAdvisor 인증 리뷰

No parking place available, which is a big trouble for people who don´t know the city. The breakfast is chaotic due to tourist groups and it is expensive if compared to other hotel of the same economic group (Ibis).

Thank you for taking the time to tell us about your experience at the Mercure Hotel Bienne Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the parking we have limited underground parking places but there are also public parkings in the close surrounding (three minutes walking). For the breakfast, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona Gloor Assistant Manager

Billen

트립어드바이저 평점 3.0/5

Billeballe Business - 14/06/2013 TripAdvisor 인증 리뷰

A nice hotel well situated in the center of Biel. The hotel is not brand new but well maintained. Nice and service minded employees. The rooms could be more exciting but they are clean and tidy. Simple but sufficient breakfast buffet.

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