Novotel Bern Expo 4성

고객 평점 (ALL 평가) 4.5/5 1,568 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Bern Expo - Image 1
Novotel Bern Expo - Image 2
Novotel Bern Expo - Image 3
Novotel Bern Expo - Image 4
Am Guisanplatz 2, 3014 BERN, Switzerland

호텔설명

호텔 추가 정보

  • Modern, renovated rooms

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Kitchen (Restaurant GourmetBar)

  • Proximity to the city center and free public transport with Bern Ticket

숙박

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호텔 위치

Novotel Bern Expo

Am Guisanplatz 2
3014 BERN
Switzerland

GPS:46.9587487, 7.4639379

전화
팩스 +41 31 339 09 10

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,568 리뷰

TripAdvisor 평가  4.0/5  1,131 리뷰

Nice and comfortable stay.

트립어드바이저 평점 5.0/5

Voyager60265563918 가족 - TripAdvisor 인증 리뷰

Very comfortable stay. We stayed for 4 nights. Just opposite to tram station. Convenient to reach from Bern station. Spacious and clean rooms. We reached early in morning. We were allowed an early check in.Good buffet spread but was repetitive.

Dear Guest, Thank you for taking the time to share a review of your recent experience. It is rewarding to know that you had a pleasant experience at our hotel. We are thrilled that you found our rooms to be spacious and appreciated the convenience of our early check-in service. Our team takes great pride in maintaining a clean and welcoming environment for all our guests. However, we regret to hear that the buffet selection did not meet your expectations in terms of variety. We understand that dining experiences play a significant role in the overall satisfaction of our guests, and we apologize if we fell short in this aspect. Nonetheless, it is fantastic that you enjoyed our prime location and the overall comfort of your stay. We are always striving to offer our guests the best possible experience, from a restful night's sleep to the ease of getting around the city. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

a wonderful hotel - a great stay guaranteed

트립어드바이저 평점 5.0/5

David K TripAdvisor 인증 리뷰

This is a great hotel with superb rooms and tremendous service. My friend and I loved our ten day stay here and it was a great base from which to explore Bern. The food in the restaurant was excellent every time we had it and the prices for accommodation and food are good for Switzerland.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are thrilled to hear that your time with us was so memorable. We are delighted that you enjoyed the superb rooms, our attentive service, and found our hotel to be a perfect base for your adventures in Bern. It is great that our GourmetBar's culinary offerings left a positive impression, and we are pleased to know that you found the value of both our accommodation and dining experiences to be satisfactory for the Swiss context. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

A Totally OK Hotel Experience

트립어드바이저 평점 3.0/5

Chris L TripAdvisor 인증 리뷰

This hotel is the living embodiment of something being "okay". The rooms were large but not necessarily the cleanest I've ever seen. Check-in at the lobby was somewhat slow and the elevators were dreadfully slow - you're going to have a long wait to get up or down. The location with a tram stop outside is fantastic so it does make it quite easy to get around the city. With that said, when the proximity to public transportation is the best part of your hotel it's probably not the best option available.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are pleased that you found our location and the convenience of public transportation to be positive aspects of your stay. Our hotel is ideally situated to provide easy access to various parts of the city, and we're glad that this feature enhanced your visit. However, we regret to hear that certain areas of our service did not meet your expectations. We are sorry for the wait you experienced during check-in and the slower pace of our elevators. Our team is continually working on streamlining our check-in process to ensure a swift and welcoming start to our guests' stay. While we understand the importance of prompt elevator service, please know that our elevators are regularly maintained to provide efficient service while ensuring the safety and comfort of all our guests. Regarding the cleanliness of the rooms, we apologize if it was not up to the meticulous standard we strive to uphold. We will reinforce our housekeeping protocols to ensure that all our accommodations are of the highest quality for every guest. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

Discovering Swiss land.

트립어드바이저 평점 5.0/5

Husam2022 TripAdvisor 인증 리뷰

As an All Accor member I always looking for the hotels within this group, so we selected this one. The check-in was so easy, so smooth with Miss. Lya... a very capable person to answer and asisset with all your concerns. Location of the hotel is great, where you can walk to the City Center.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are truly delighted that your time at Novotel Bern Expo was so memorable and that you found our location ideal for your ventures into the city. It is wonderful to hear that our dedicated team member, Miss Lya, provided you with exceptional service during check-in, ensuring a seamless start to your stay. We take pride in our staff's ability to assist with all guest concerns efficiently and with a personal touch. Additionally, we are pleased that your membership with All Accor provided a sense of familiarity and added value to your visit. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

Bad Novotel experience in Switzerland.

트립어드바이저 평점 1.0/5

shortcyclist 가족 - TripAdvisor 인증 리뷰

My Novotel experience this summer was beyond awful. We stayed at Novotel in Bern and the one in Geneva. The Novotel in Bern has a convenient location near the tram stop and with free public transport that served us well. However that’s where the positive ends. The room wasn’t set up for the three of us and then we had to ask for someone to come in and set up the third bed for our son. They set it up in a really awkward way which we then had to redo ourselves. Check in took over an hour of waiting. We watched three members of staff serving one couple and then a single other member of staff checking people in taking 15-20 minutes at a time. The front entrance was constantly blocked with parked cars. The hotel is serviced by two lifts (elevators) and for such a large hotel this really isn’t enough especially when staff use it for deliveries during peak busy times. My experience at Novotel Geneva wasn’t any better.

Dear Guest, Thank you for taking the time to share a review of your recent experience. We are pleased that you appreciated our convenient location and the complimentary public transport passes, which indeed make it easy to explore the city. Nonetheless, we apologize for the issues you encountered during your stay. Regarding the room setup, please know that we aim to provide accommodations that are ready and welcoming for all our guests, and we regret that we missed the mark on this occasion. With respect to the waiting time during check-in, we understand that your time is valuable and are sorry for any inconvenience this caused. We are also aware that the front entrance can become unexpectedly congested and are looking into solutions to improve this aspect. Moreover, we recognize that the efficiency of our elevators is crucial and appreciate your patience as they are shared between guests and operational needs. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 624 리뷰 8.2/10 위치
  • 839 리뷰 7.3/10 객실
  • 782 리뷰 8.8/10 서비스
  • 11 리뷰 6.6/10 인터넷 가격
  • 334 리뷰 7.7/10 청결도
  • 330 리뷰 8/10 조식
  • 144 리뷰 9/10 분위기

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Bern 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.