Grand Mercure Bangkok Asoke Residence 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 266 görüş

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Grand Mercure Bangkok Asoke Residence - Image 1
Grand Mercure Bangkok Asoke Residence - Image 2
Grand Mercure Bangkok Asoke Residence - Image 3
Grand Mercure Bangkok Asoke Residence - Image 4
50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District, 10110 BANGKOK, Tayland

Açıklama

Otel ekstraları

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2 with Free WIFI

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Pet Friendly with pet floor

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Otelin konumu

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Tayland

GPS:13.741667, 100.560834

Telefon
Faks +66 2 207 3339

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı

Kahvaltı

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

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Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.4/5  266 görüş

TripAdvisor Derecesi  4.4/5  852 görüş

2024 mükemmeliyet sertifikası

No power no internet, door locked doesn’t always work power goes off at random times. Staff really don’t care

Tripadvisor puanı 3.0/5

DayTrip52259088572 TripAdvisor onaylı yorum

The only reason it is three is because the doorman and driveway guys do a great job. But if you want to stay in an out dated hotel with room locks that don’t work all the time and the power dropping out at random times and advertising pet friendly with no grass. Plus not getting your room cleaned even when you put the sign out. Then this is the place

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback. I am truly sorry to learn that several aspects of your stay did not meet your expectations. While I’m pleased to know our doorman and driveway team made a positive impression, I sincerely apologize for the issues you experienced with the room condition, maintenance, and housekeeping service. Your comments have been shared with our management and engineering teams for immediate attention, as your experience does not reflect the standards we strive to uphold. Regarding our pet-friendly policy, we understand your concern and will review ways to improve our facilities for pet owners in the future. We genuinely value your honest input as it helps us improve. I would be grateful for the opportunity to personally discuss your stay and make things right. Please feel free to reach out to me directly at gm@grandmercureasoke.com . Warm regards, Mr. Piti Tiraronkornkul General Manager

This is a hotel

Tripadvisor puanı 3.0/5

Will B TripAdvisor onaylı yorum

We booked this hotel because it was fog friendly. But there is nowhere for the pet to go to the toilet only fake grass around the pool which is not an option. The photos looked great the the hotel is old and tired

Dear Will B, Thank you very much for sharing your experience with us. We truly appreciate your feedback regarding your recent stay at Grand Mercure Bangkok Asoke Residence. We are glad that you chose our hotel for the pet-friendly policy, and we sincerely apologize for the inconvenience regarding the limited outdoor area for pets. Unfortunately, being a city-center residence, our space for pet facilities is restricted, but we are reviewing ways to improve this experience for our future guests with pets. We also appreciate your honesty about the property’s condition. While our rooms are regularly maintained, we acknowledge that certain areas could benefit from renovation. Please rest assured that your comments have been shared with our management team as part of our ongoing improvement plan. Thank you again for your valuable feedback. We hope to have another opportunity to welcome you back and provide a better experience in the future. Warm regards, Mr. Piti Tiraronkornkul General Manager

ห้องพักกว้าง ทำเลดี

Tripadvisor puanı 5.0/5

Companion65949744155 TripAdvisor onaylı yorum

ที่พักใจกลางกรุงเทพฯ อโศก ย่านธุรกิจและแหล่งช้อปปิ้ง ใกล้ห้าง Terminal21 Asok และใกล้มหาวิทยาลัยศรีนครินทรวิโรฒ ประสานมิตร . เป็นอีกหนึ่งโรงแรมในกรุงเทพฯ ที่ทำเลดียู่ใจกลางสุขุมวิท ใกล้ BTS อโศก และ MRT สุขุมวิท เดินทางสะดวก มีจุดขึ้นลงทางด่วน หลายจุด เดินทางด้วยรถยนต์ส่วนตัวก็รวดเร็ว . แนะนำห้องพักแบบ Executive Suite ห้องสวีทหนึ่งห้องนอน ขนาด 96 ตร.ม แบ่งสัดส่วนชัดเจน ระหว่างห้องนั่งเล่น ห้องทานข้าว ห้องครัว และห้องนอน จุดเด่นของห้องพักที่นี่คือ ห้องพักมีขนาดกว้าง เริ่มต้นตั้งแต่ 71 ตร.ม. ขึ้นไป พร้อมครัวครบชุด เหมาะสำหรับทั้งพักระยะสั้นและระยะยาว . Facility สิ่งอำนวยความสะดวก มีแบบครบๆ ไม่ว่าจะเป็น สระว่ายน้ำ ฟิตเนส ซาวน่า และที่จอดรถ สระว่ายน้ำอยู่บนชั้นดาดฟ้า สามารถชมวิวเมืองสวยทั้งกลางวันและกลางคืน . สำหรับคนรักสัตว์เลี้ยงทางโรงแรมเป็น Pet-Friendly Residence – สามารถเข้าพักพร้อมสัตว์เลี้ยงได้ด้วย . มื้อเช้าทานได้ที้ Le Cafe ชั้น 14 Rooftop ให้บริการอาหารเช้า All You Can Eat เริ่มเวลา 6.30 - 10.30 น. และยังให้บริการอาหารกลางวันช่วงเวลา 12.00- 14.00 น. บรรยากาศชิลๆริมสระว่ายน้ำ . ใครที่กำลังมองหาที่พักที่เน้นพื้นที่ห้องพักกว้างๆ และทำเลดี แนะนำที่นี่เลยครับ

Dear Valued Guest, Thank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location in the heart of Sukhumvit, spacious suites, and complete facilities including the rooftop pool and fitness area. It’s also a pleasure to know that you were satisfied with our pet-friendly policy and the relaxing breakfast experience at Le Café on the 14th floor. Your kind words truly mean a lot to our team. We sincerely appreciate your recommendation and look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Best base to explore Bangkok

Tripadvisor puanı 5.0/5

v_i_p_u_l_axv TripAdvisor onaylı yorum

Excellent location, great rooftop pool, good food and Excellent staff. This was my second stay and will definitely come back again with my wife. The staff are very helpful and polite and provided for all my requests.

Dear Mr. Vipul, Thank you for your wonderful review and for choosing to stay with us again at Grand Mercure Bangkok Asoke Residence. We are delighted to know that our central location, rooftop pool, and food offerings made your stay enjoyable. It is especially rewarding to hear your kind compliments about our team’s helpfulness and politeness, as well as their efforts in fulfilling all your requests. I will be sure to share your feedback with them — it will mean a great deal to know that their service made such a positive impression. We are truly grateful for your loyalty and look forward to welcoming you and your wife back for your next visit to Bangkok. Warm regards, Mr. Piti Tiraronkornkul General Manager

Good Hotel - Needs Improvements

Tripadvisor puanı 4.0/5

CasimiroI1 TripAdvisor onaylı yorum

I stayed at this hotel for 3 weeks and as other people have mentioned in other reviews, this hotel shows it age. It is graceful, but it lacks some comforts like a restaurant and a nice bar for unwinding. True the rooms have kitchens but not everybody wants to cook during a vacation. The personnel was superb. I will mention Cream, at the reception, because I was not diligent enough to write down the names of all the other equally pleasant and helpful assistants. The breakfast ladies were also very charming and friendly. The breakfast choices dwarf as compared to the choices at the Novotel Sukhumvit 20 of the same chain. However, it had enough choices to make it a satisfying and plentiful meal. The ding in this review, that earns the hotel only 4 stars, is because on room 1006 the main bathroom shower has a problem with the hot water. It goes hot and then it stops. You only get cold water to finish your shower. I called the hotel management to have it fixed and the technician that came did not fix it. He claimed that the equipment was old and could not be fixed. I am not sure that I buy that reasoning. Management should look into this issue and fix that shower. Will I stay there again? Most certainly. The location is very quiet and convenient for taking the MRT subway and the BTS Skytrain. Both are about an 8-minute walk. The Tuk-Tuk runs on a schedule that you can count on for going and returning from the BTS. I would have preferred if it were to run longer, say at least until 7:30 PM week days and 7:30 on weekends. This is a nice pleasant hotel with very large rooms, apartments, and in an excellent location.

Dear Mr. Casimiro, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent 3-week stay at Grand Mercure Bangkok Asoke Residence. We are delighted to know that you enjoyed our spacious apartment-style rooms, quiet yet convenient location, and the warm hospitality from our team. Your kind recognition of Cream at reception, as well as our breakfast colleagues, is truly appreciated — I will personally share your compliments with them, as it will mean a great deal to know their efforts made a positive impact on your stay. At the same time, I sincerely apologize for the shortcomings you experienced. We understand your point regarding the lack of a full-service restaurant or bar, and your feedback is well noted. Regarding the breakfast, while we are pleased that you found it plentiful, we also take note of your comparison with other Accor properties, and will continue to explore ways to enrich our variety. I am especially concerned about the issue with the hot water in your bathroom shower and the unsatisfactory response you received from our technician. Please accept my apologies for the inconvenience caused. This matter has already been reported to our engineering team management for further review and correction — equipment limitations should never be an excuse for unresolved guest concerns. Finally, we also appreciate your suggestion to extend the shuttle service hours, which will be considered as we look at ways to enhance the convenience of our services. It is very encouraging to know that, despite these issues, you would still choose to stay with us again. Your feedback is invaluable in helping us refine our service and facilities, and we look forward to welcoming you back with an improved experience on your next visit. Warm regards, Mr. Piti Tiraronkornkul General Manager

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