迪拜朱美拉海滩索菲特酒店 5 星

SOFITEL is a guarantee of really high value for money and perfect service. I had a full sea view room at a top floor and everything was perfect, starting from the view. Complimentary coffee and water refilled everyday, perfect cleansing, super friendly and professional service. The hotel crew satisfied all my request timely. Thanks.

I loved all. The location is in Dubai Marina, the perfect place to stay in! The prompt answer to everything, the kindness, the excellent breakfast, the amazing heated pool with a great view to the golf and Dubai eye. Nothing was to much truble for them! Special thanks to ARIEL, the boy who cleaned the room every day. He is very king and very professional. The room is great, too. Best regards to the chauffeur who took us to the airport. Everyone in the staff is positive and educated.

It was a wonderful stay and special thanks to duty manager MrThushal. Newly renovated rooms are really nice, hotel has nice view, location is wonderful. Service was upto the mark, will definitely visit again

I really want to thanks all the employees for taking care of my family and I like their own family member ! Everything is perfect, dont hesitate :) Clean, kind, great food & location Thank you for this really good expérience. See you soon ! Olivia

The hotel did not have its own beach, so it was necessary to go to the public beach and rent loungers (the hotel provided towels, bag, and beach mat) The gym equipment was rather dated (no TV signals at the screens of the treadmills and ellipse) The service was not personal (even information about the club lounge schedule they provided with appeal just dear guest) It was difficult to attract employees attention during the breakfast. I had to look for the employee to make the order for extra coffee. In the room there was no information about hotel facilities (they removed the paper directory but did not implement QR codes. They use QR codes only for room service and restaurant menu). The hotel did not provide face masks. The hotel had a small swimming pool with a limited quantity of lounges. Because of the building construction, the sun came to the swimming pool area only after 1 pm Rooms on the low floors were not renovated. I stayed in renovated room, but there was dirty spots on the carpet and on the glass fence in the shower. The hotel had only 4 slow moving elevators and it was necessary to wait for a long time. Most of all I was impressed with communication with the hotel manager mr. Tushar. After my negative answer to his question about my enjoying the room, he just offered to appeal him if I need any assistance and went away.

I was in the UK for Christmas and New Year and was meant to return to Singapore in January but Singapore cancelled my return approval due to the UK “variant”. So had to spend 17 days in Dubai before returning to Singapore. I picked the Sofitel as it was out of downtown (so away from crowds) and close to the beach and restaurants (and I have stayed in other Sofitels before). Great location and my room had a full sea view with balcony. As I was working, the desk set up was good with a comfortable chair. Decent sized room and very comfortable bed. Very friendly and efficient service from front desk, the restaurants and the housekeeping team. Good breakfast buffet. Three downsides: 1. Whilst the bathroom as a whole was well sized, the toilet cubicle was extraordinary... Instead of the toilet being on the back wall, it had been turned sideways to fit in a bidet which meant that it was very cramped getting in an out and sitting on it. Very weird... 2. The internet would briefly cut out from time to time which interrupted video/audio work calls. 3. The “business centre” is just a couple of desks off the lobby with PCs and a printer. However, there is no USB cable to print to the printer and I can’t log into a random computer to access work emails so couldn’t print from their PCs. Shouldn’t be a big deal to have a USB cable for the printers? Staff on duty, whilst charming, were not tech savvy.

Located in Jumeirah, next to restaurants, bars and shops. The beach is in front of the hotel. All of the staff is particularly attentive, kind and polite. Breakfast is amazing, and lounge is good too.

Second stay in Sofitel JBR Beach, was expected to receive same service and attention based on my first stay last october 20 but this time was not the case unfortunatly. Special thanks to housekeeping and staff from lounge and restaurant. Foods were ok. Reception this time did not offered service as I expected as Accor Members. For sure will not book again in this hotel.

I've stayed one night in this hotel as ALL Diamond member. Due to my Diamond status I used the possibility to upgrade my room to upgrade to Suite. When I came home after two days I've got a serious fever. for one week. My docter gave me surgery against legionella bacteria. After this I got well. But take care. In this hotel they don't take serious care about this!

I had to cancel a prepaid room on time. It took me almost 3 weeks to get my money back. The bill for my room was also wrong. Things from the minibar that I haven't taken. Otherwise the hotel has a nice pool. But overall not 5 stars.

Another great stay at the Hotel. Usual high standards and pleasant staff. Despite the current Covid 19 restrictions all went that extra mile to make sure the service provision and general atmosphere in the hotel was good.

The service we received in all areas was excellent. Nothing was too much trouble and the staff were friendly, and attentive. A special mention to all the staff in the Club Lounge on P1. The food selection was generous and delicious, with a special mention for the pasty chief. We thoroughly enjoyed our stay and will return next year.

We had 2 nights at the Sofitel Jumeirah Beach and loved it! The Jumeirah Beach area was a great place to start our Dubai trip. The was plenty to see and do in the vicinity and we could also relax by the pool to recover from the flight. The infinity pool gives great views of the sea with Bluewaters Island and the Dubai Eye and the pool and bar staff look after you. We were upgraded to a full sea view room on the 21st floor and this had even more amazing views including of the Palm Jumeirah. The room was beautiful and spotlessly clean. We also had a lovely turn down service. We were also able to benefit from access to the Club Millesime lounge and this was wonderful. The service here was impeccable, the food was delicious and during the evening canapes, the wine was free flowing. The buffet breakfast was great with loads of choice. This was a great stay and we would definitely return.

This is the 8th time we have stayed at the hotel and have always been extremely happy with the suite, facilities in general and especially the very helpful staff in the Club lounge - Gambhir in particular. Location excellent

The only issue my sons had was the en-suite toilet was tiny and felt very Claustrophobic. Instead they would use the spa washrooms. The bedroom was too small when adding an Additional bed, the room was for 3 adults. Apart from that the breakfast is sensational worth waking up for! Location 10/10. Will defo stay again.