迪拜朱美拉海滩索菲特酒店 5 星

客户意见评级 4.6/5 15,598 评论

安心悦界(ALLSAFE)认可酒店

预订此酒店
1

保证最优惠房价

怎么运行的?
+ 21 服务

酒店其他优惠

  • 露天泳池休闲区,可俯瞰阿拉伯湾

  • Luxury accommodation with balcony and sea views

  • 荣膺嘉奖的艺术和餐饮体验

  • 前往海滩只需步行 1 分钟

  • 时尚商务环境

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护
  • 使用空调
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室外加热游泳池
  • 健美中心
  • 护理
  • 按需婴儿看护
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 6 会议室
  • 商务中心
  • 提供复印/打印服务

酒店位置

迪拜朱美拉海滩索菲特酒店

Jumeirah Beach Residence
Dubai Marina
PO Box 87075
473 828 迪拜
阿拉伯联合酋长国

电话: +97144484848

传真: (+971)4/4328450

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • Jumeirah Beach Residence 2 :  Jumeirah Beach Residence 2

  • 乘飞机

    AL MAKTHOUM 达到 15公里 / 9.32 英里

  • 乘飞机

    DUBAI INTERNATIONAL 达到 33公里 / 20.51 英里

GPS :25.075315, 55.131415

我们的客房

酒店位于一座 31 层的大楼里,有 444 间海景客房和套房,包括 27 间普通套房、12 间尊享套房和 2 间歌剧院套房。每间客房都有私人阳台,可以欣赏阿拉伯海湾的美景。

酒店餐厅和酒吧

A.O.C. INTERNATIONAL BUFFET

美食类型: 地中海

A.O.C 供应法式和国际美食自助餐,我们的厨师在现场烹饪台为您制作各色美食,而且每周会安排主题晚餐,每周五提供早午餐。户外露台上可欣赏到广阔的海湾风景。

PLANTATION BRASSERIE

美食类型: 地中海

露台酒吧 Plantation Brasserie 供应精致的法式和地中海美食。酒吧设计采用丰富的自然元素,提供点菜服务以及与食物完美搭配的各式优质饮料。

INFINI POOL LOUNGE

紧邻海景泳池的无边际泳池休息区,是迪拜的经典景致:享受海湾的日落景观,棕榈树环绕的休闲环境以及优质的服务,在热闹的氛围中享用饮品和便餐。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:493 平方米

  • 最大容量:400 个人

  • 最大宴会容量:350 个人

了解更多信息


迪拜朱美拉海滩索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

15,598 评论

TripAdvisor 评级 4.5/5

9,221 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Perfect Hotel with a fantastic team

Tripadvisor 评级 5.0/5

MarcusMK2021 Business - 16/09/2021 经 TripAdvisor 认证的评论

The Hotel location at the Walk of Jumeriah Beach is very good. Absolutely fantastic is the complete team in all different areas. Friendliness and helpfulness are exceptional. The entire restaurant area including breakfast and Club Millesime under the management of Mr. Hani Kamal Kamel offers a very high quality of food and service. Very impressed about it.

Very Nice Sunny Staying in SOFITEL Dubaî JBR with SEA VIEW

Tripadvisor 评级 5.0/5

Aphasigma Business - 15/09/2021 经 TripAdvisor 认证的评论

This was my second staying after 3 weeks Staying in Decemnber 2020. Everything was nice every where and the best way to appreciate locations all around the world is the appreciation of the people you meet. Sofitel employees are the best value added chain of that intangible asset. In my point of view many employees of that deserve an annual assessment to promote them as they are very service oriented skilled people and very smart. They deserve it and this will be a good win win deal. It was a great a pleasure meeting those ladies and men : Achraf in the dining room, Gambir at club millesime. Lobby hostess Anzila, Gulira. Concierge team : Ali, Ajil, Padam, John, Kiel, Mustafa, Waqas. Beach facilities : Maricel Room Hari (the great sherpa for us). Great memories are made by people you met. Thanks to all of them.

Amazing experience

Tripadvisor 评级 5.0/5

cindysalcedo0331 05/09/2021 经 TripAdvisor 认证的评论

Overall, our experience with sofitel jbr was amazing. The hotel aesthetics, food and services were outstanding and worth every dime. I’d like to express my gratitude to the housekeeping team especially Helal for making our wedding anniversary extra special. He always ensure that our room is extra clean , safe and well-organised. I am currently working as an ICU nurse and with this pandemic it feels great to be pampered and taken care of. Sofitel exceeded my expectations as always. I really appreciate everything. We can’t wait to be back in Sofitel soon and we’ll definitely recommend this hotel to our friends in Ireland

Dear cindysalcedo0331, Thank you for your wonderful review & We are delighted to hear that you enjoyed your stay at our hotel. We appreciate the time you took to post your superb review about your recent stay. We are very grateful that you found everything perfect and can only hope that we exceeded your expectations. We here at Sofitel Jumeirah Beach Hotel strive on the pursuit of excellence in all aspects of our work and are delighted to find out that your experience with us has been to your expected standards. We have shared your words of praise to our team especially Helal who were overjoyed to hear your response to his efforts. Our sincere thanks for your support and should your travel plans bring you back to Dubai, we will be pleased to welcome you again at Sofitel Jumeirah Beach. Kind Regards, Santo Shi Benidin Guest Experience Team

Excellent & Special Stay

Tripadvisor 评级 5.0/5

Mounir S 11/08/2021 经 TripAdvisor 认证的评论

Excellent & Special Stay with Best Service and Team Excellent location and personnel with walking distances to all restaurants, beach , shopping and nightlife. This is one of my best & preferred hotels in the region Merci

Dear Mounir S, Thank you for the time you spent to share your feedback on your recent stay at Sofitel Jumeirah Beach Hotel, to be considered as one of the best hotels you stayed at is certainly high praise. We were extremely happy to read that you found our products, facilities and services have met your expectations in all areas and that we have been successful in making your stay with us truly enjoyable and memorable one. Positive comments are very motivating for our team as it helps us in continuing to strive for excellence in everything we do. Thank you once again for your feedback and we look forward to welcoming you back soon. Sincerely, Santo Shi Benidin Guest Experience Team

Nice hotel poor facilities

Tripadvisor 评级 2.0/5

tempolibero2019 09/04/2021 经 TripAdvisor 认证的评论

the size of a swimming pool is absolutely under capacity compare to the nr. of guests . The possibility to find a sun bed there is almost zero... ! On top of that the hotel do not have any private beach so in order to stay with a min confort on the public beach you are obliged to rent umbrella with sun beds (in our case for 4 person) . The food is good and the service also .

Dear tempolibero2019, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at Sofitel Dubai Jumeirah Beach hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Yours Sincerely, Santo Benidin Guest Experience Team

Perfect Accomodation in JBR

Tripadvisor 评级 5.0/5

GiorgioG1728 09/04/2021 经 TripAdvisor 认证的评论

SOFITEL is a guarantee of really high value for money and perfect service. I had a full sea view room at a top floor and everything was perfect, starting from the view. Complimentary coffee and water refilled everyday, perfect cleansing, super friendly and professional service. The hotel crew satisfied all my request timely. Thanks.

Dear GiorgioG1728, Thank you for the time you spent to share your feedback on your recent stay at Sofitel Jumeirah Beach Hotel, to be considered as one of the best hotels you stayed at is certainly high praise. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours Sincerely, Santo Benidin Guest Experience Team

An excellent location in the heart of Dubai

Tripadvisor 评级 5.0/5

IrinaLarisa 30/03/2021 经 TripAdvisor 认证的评论

I loved all. The location is in Dubai Marina, the perfect place to stay in! The prompt answer to everything, the kindness, the excellent breakfast, the amazing heated pool with a great view to the golf and Dubai eye. Nothing was to much truble for them! Special thanks to ARIEL, the boy who cleaned the room every day. He is very king and very professional. The room is great, too. Best regards to the chauffeur who took us to the airport. Everyone in the staff is positive and educated.

Dear 982irinab, Thank you for taking the time to share your review on Trip Advisor following your recent stay at Sofitel Jumeirah Beach Dubai . We were extremely happy to read that you found our products, facilities and services have met your expectations in all areas and that we have been successful in making your stay with us truly enjoyable and memorable one. Positive comments are very motivating for our team as it helps us in continuing to strive for excellence in everything we do. We will certainly share your kind words with all our team member Ariel and we really look forward to welcoming you back once again for another excellent experience. Sincerely, Santo Benidin Guest Experience Team

Sofitel JBR

Tripadvisor 评级 5.0/5

Omair1990 15/03/2021 经 TripAdvisor 认证的评论

It was a wonderful stay and special thanks to duty manager MrThushal. Newly renovated rooms are really nice, hotel has nice view, location is wonderful. Service was upto the mark, will definitely visit again

Dear Omair1990, We are delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Sofitel JBR Dubai. Thank you for your amazing comments about the resort's overall ambiance, the level of service & hospitality. We will certainly share your kind words with all our team member Tushar and we really look forward to welcoming you back once again for another excellent experience. Sincerely, Santo Benidin Guest Experience Team

I highly recommend !

Tripadvisor 评级 5.0/5

Olivia S 21/02/2021 经 TripAdvisor 认证的评论

I really want to thanks all the employees for taking care of my family and I like their own family member ! Everything is perfect, dont hesitate :) Clean, kind, great food & location Thank you for this really good expérience. See you soon ! Olivia

Dear Olivia S, First and foremost we would like to thank you for choosing Sofitel Jumeirah Beach hotel for your visit to Dubai and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. It is a pleasure to read that you had an amazing time with us. We are glad you enjoyed our Food, location and all of the facilities we offer. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Yours Sincerely, Santo Benidin Guest Experience Team

Not a Sofitel experience

Tripadvisor 评级 3.0/5

869sergeyb 05/02/2021 经 TripAdvisor 认证的评论

The hotel did not have its own beach, so it was necessary to go to the public beach and rent loungers (the hotel provided towels, bag, and beach mat) The gym equipment was rather dated (no TV signals at the screens of the treadmills and ellipse) The service was not personal (even information about the club lounge schedule they provided with appeal just dear guest) It was difficult to attract employees attention during the breakfast. I had to look for the employee to make the order for extra coffee. In the room there was no information about hotel facilities (they removed the paper directory but did not implement QR codes. They use QR codes only for room service and restaurant menu). The hotel did not provide face masks. The hotel had a small swimming pool with a limited quantity of lounges. Because of the building construction, the sun came to the swimming pool area only after 1 pm Rooms on the low floors were not renovated. I stayed in renovated room, but there was dirty spots on the carpet and on the glass fence in the shower. The hotel had only 4 slow moving elevators and it was necessary to wait for a long time. Most of all I was impressed with communication with the hotel manager mr. Tushar. After my negative answer to his question about my enjoying the room, he just offered to appeal him if I need any assistance and went away.

Dear 869sergeyb, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at Sofitel JBR hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We have share your feedback with the relevant department for review and consideration. We appreciate if you may inform us directly in the near future and we will look for the best solution. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Sofitel Jumeirah Beach will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Yours Sincerely, Santo Benidin Guest Experience Team

Unexpected trip

Tripadvisor 评级 4.0/5

FergusE_13 29/01/2021 经 TripAdvisor 认证的评论

I was in the UK for Christmas and New Year and was meant to return to Singapore in January but Singapore cancelled my return approval due to the UK “variant”. So had to spend 17 days in Dubai before returning to Singapore. I picked the Sofitel as it was out of downtown (so away from crowds) and close to the beach and restaurants (and I have stayed in other Sofitels before). Great location and my room had a full sea view with balcony. As I was working, the desk set up was good with a comfortable chair. Decent sized room and very comfortable bed. Very friendly and efficient service from front desk, the restaurants and the housekeeping team. Good breakfast buffet. Three downsides: 1. Whilst the bathroom as a whole was well sized, the toilet cubicle was extraordinary... Instead of the toilet being on the back wall, it had been turned sideways to fit in a bidet which meant that it was very cramped getting in an out and sitting on it. Very weird... 2. The internet would briefly cut out from time to time which interrupted video/audio work calls. 3. The “business centre” is just a couple of desks off the lobby with PCs and a printer. However, there is no USB cable to print to the printer and I can’t log into a random computer to access work emails so couldn’t print from their PCs. Shouldn’t be a big deal to have a USB cable for the printers? Staff on duty, whilst charming, were not tech savvy.

Very good location

Tripadvisor 评级 5.0/5

tsipi2016 21/01/2021 经 TripAdvisor 认证的评论

Located in Jumeirah, next to restaurants, bars and shops. The beach is in front of the hotel. All of the staff is particularly attentive, kind and polite. Breakfast is amazing, and lounge is good too.

Dear tsipi2016, Thank you for the great feedback of your recent holiday experience at Sofitel Jumeirah Beach Dubai, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours Sincerely, Santo Benidin Guest Experience Team

Return vacation at Sofitel JBR

Tripadvisor 评级 2.0/5

Passport149641 03/01/2021 经 TripAdvisor 认证的评论

Second stay in Sofitel JBR Beach, was expected to receive same service and attention based on my first stay last october 20 but this time was not the case unfortunatly. Special thanks to housekeeping and staff from lounge and restaurant. Foods were ok. Reception this time did not offered service as I expected as Accor Members. For sure will not book again in this hotel.

dangerous

Tripadvisor 评级 1.0/5

78df2020 Business - 30/12/2020 经 TripAdvisor 认证的评论

I've stayed one night in this hotel as ALL Diamond member. Due to my Diamond status I used the possibility to upgrade my room to upgrade to Suite. When I came home after two days I've got a serious fever. for one week. My docter gave me surgery against legionella bacteria. After this I got well. But take care. In this hotel they don't take serious care about this!

Beware of pre-paid rates

Tripadvisor 评级 3.0/5

birneberlin 02/12/2020 经 TripAdvisor 认证的评论

I had to cancel a prepaid room on time. It took me almost 3 weeks to get my money back. The bill for my room was also wrong. Things from the minibar that I haven't taken. Otherwise the hotel has a nice pool. But overall not 5 stars.

Great stay

Tripadvisor 评级 5.0/5

TNDEGF Business - 21/11/2020 经 TripAdvisor 认证的评论

Another great stay at the Hotel. Usual high standards and pleasant staff. Despite the current Covid 19 restrictions all went that extra mile to make sure the service provision and general atmosphere in the hotel was good.

Dear TNDEGF, We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We look forward to welcome you for another longer and “Magnifique” Stay. Sincerely, Santo Benidin Guest Experience Team

Excellent hotel in good location

Tripadvisor 评级 5.0/5

Mercedes2000270 15/03/2020 经 TripAdvisor 认证的评论

The service we received in all areas was excellent. Nothing was too much trouble and the staff were friendly, and attentive. A special mention to all the staff in the Club Lounge on P1. The food selection was generous and delicious, with a special mention for the pasty chief. We thoroughly enjoyed our stay and will return next year.

Dear Mercedes2000270, Firstly we would like to thank you for the lovely review you shared following your recent visit to Sofitel Dubai Jumeirah Beach and are delighted to read that we were able to match your holiday expectations. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We are glad to hear that you enjoyed your stay with us and you were well looked after by our staff offering the best service quality. It is even wonderful to hear that you enjoyed the amazing service provided by our Club Millesime team, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We hope to have the pleasure of welcoming you back soon at Sofitel Dubai Jumeirah Beach hotel for another 'Magnifique' experience. Sincerely, Katherine Nino Guest Experience Team

Great hotel, great service, great location

Tripadvisor 评级 5.0/5

goingfordiamond 24/02/2020 经 TripAdvisor 认证的评论

We had 2 nights at the Sofitel Jumeirah Beach and loved it! The Jumeirah Beach area was a great place to start our Dubai trip. The was plenty to see and do in the vicinity and we could also relax by the pool to recover from the flight. The infinity pool gives great views of the sea with Bluewaters Island and the Dubai Eye and the pool and bar staff look after you. We were upgraded to a full sea view room on the 21st floor and this had even more amazing views including of the Palm Jumeirah. The room was beautiful and spotlessly clean. We also had a lovely turn down service. We were also able to benefit from access to the Club Millesime lounge and this was wonderful. The service here was impeccable, the food was delicious and during the evening canapes, the wine was free flowing. The buffet breakfast was great with loads of choice. This was a great stay and we would definitely return.

Neil’s stay

Tripadvisor 评级 5.0/5

neil p 05/02/2020 经 TripAdvisor 认证的评论

This is the 8th time we have stayed at the hotel and have always been extremely happy with the suite, facilities in general and especially the very helpful staff in the Club lounge - Gambhir in particular. Location excellent

Dear neil p, Firstly we would like to thank you for choosing our Sofitel Dubai Jumeirah Beach hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Your high praise is the best reward for our efforts. It would be our pleasure to welcome you back very soon for another "Magnifique" stay! Sincerely, Katherine Nino Guest Experience team

Sofitel JBR

Tripadvisor 评级 5.0/5

alyarafiq 26/01/2020 经 TripAdvisor 认证的评论

The only issue my sons had was the en-suite toilet was tiny and felt very Claustrophobic. Instead they would use the spa washrooms. The bedroom was too small when adding an Additional bed, the room was for 3 adults. Apart from that the breakfast is sensational worth waking up for! Location 10/10. Will defo stay again.

Dear alyarafiq, Thank you for taking the time to tell us about your experience at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive and constructive feedback. Your kind comments are very valuable to us, and encouraging to our hardworking ambassadors who genuinely care about making our guests feel welcomed and comfortable. I will share your feedback with our team and I am sure that they will be as pleased as I am. It will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Kind regards, Tamara El Lakkis Guest Experience Manager

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 迪拜 的所有酒店