We had a very good stay at Sofitel Dubai Jumeirah Beach. Our room was on the 31th floor, we had a great view at Ain Dubai and The Palm. We booked a room with access to the club Millésime, which was very good. We can recommend this hotel.

Hotel very noisy as bad isolation of walls and windows means hearing neighbors and noise cars from street even was in 19th/22nd/23rd floor , moreover very difficult to go to center as big trafic cars beside hotel always and on complete street

I had the worst stay at Sofitel JBR, service was so slow , check took more than 2 hrs and luggage took them around 30 min to bring it go my room. Cleaness is so poor the room smell was horrible and not all the stuff were available such as toothbrush and nesspresso capsules, food was horrible and not clean! Breakfast wasn’t worth it.

This was first Sofitel for us (and we have stayed at number of them) which leaved a bit disappointed feelings. The breakfast was an amazing chaos every single morning during our a week long stay. It was so unorganized, most of the staff was ”running” here and there very busy without any idea what should happen in big scale. It also seemed to be impossible to have such a single thing as pot of filter coffee with cold milk on the side. We asked that every morning and answers were ”I’m sorry but we don’t have that or we don’t have pots”. Never happened before at any Sofitel nor some other Accor property like Pullman or Novotel for example. On the other hand, selection of food was excellent at breakfast, unfortunately the service wasn’t at same level. The sunbed reservation system at pool was so ridiculous and the pool staff let it happen. Big minus! Nine o’clock at morning all the sunbeds were reservated and then most of them were empty until nearly noon. It was very very annoying. The pool area is also way too small for the size of the hotel. Otherwise service at pool area and pool bar was very nice and the staff there were very attendant and helpful. The gym was nice and pretty spacey with quality equpiments. Also service at gym and staff attitude was top notch. The lady at gym lobby made our day every morning. I’m somehow introvert and I feel my spoken English is not that good. Therefore I like to send emails if I have something to ask from front desk. I sent three emails and it took five days to get an answer. I wouldn’t say that very effective and customer friendly behaviour. In other Sofitel properties around the world we have felt more welcome than in this one. Surely will come back to Dubai, most probably to this hotel not.

This is another superb hotel in the Sofitel brand. It was a fantastic 10 days where we were looked after right from the taxi arriving outside until the taxi to the airport departed . Everyone bent over backeards to make our stay one of the best . The room with its large sized bed, balcony with superb views over the beach and the lovely Milliesime lounge which gave us that little extra luxury during our stay . We would highly recommend this hotel for many reasons, access to the metro, right next to a lovely beach area with many amenities , shops , restaurants and evrything you need for a relaxing break . Also 20 mins from the expo 2020 ... We would like to thank Amit and Michael in the Lounge area, Swapan Ali for taking care of our room for the duration , to a very high standard and Thalip , the life guard who took special cae of us at the pool everyday .. all part of a great team and so grateful to them

Prime location and great service and friendly staff … Walking distance to the beach , choose sea view, amazing .. have Accor registered, it helps … gd variety breakfast … I would recommend a d I would stay there again

Always you feel home in this hotel.. everything is close by.. walking distance from best restaurants and cafes…services from check in to check out are unique.. they take care of details, even valley parking service is outstanding

The Hotel location at the Walk of Jumeriah Beach is very good. Absolutely fantastic is the complete team in all different areas. Friendliness and helpfulness are exceptional. The entire restaurant area including breakfast and Club Millesime under the management of Mr. Hani Kamal Kamel offers a very high quality of food and service. Very impressed about it.

This was my second staying after 3 weeks Staying in Decemnber 2020. Everything was nice every where and the best way to appreciate locations all around the world is the appreciation of the people you meet. Sofitel employees are the best value added chain of that intangible asset. In my point of view many employees of that deserve an annual assessment to promote them as they are very service oriented skilled people and very smart. They deserve it and this will be a good win win deal. It was a great a pleasure meeting those ladies and men : Achraf in the dining room, Gambir at club millesime. Lobby hostess Anzila, Gulira. Concierge team : Ali, Ajil, Padam, John, Kiel, Mustafa, Waqas. Beach facilities : Maricel Room Hari (the great sherpa for us). Great memories are made by people you met. Thanks to all of them.

Overall, our experience with sofitel jbr was amazing. The hotel aesthetics, food and services were outstanding and worth every dime. I’d like to express my gratitude to the housekeeping team especially Helal for making our wedding anniversary extra special. He always ensure that our room is extra clean , safe and well-organised. I am currently working as an ICU nurse and with this pandemic it feels great to be pampered and taken care of. Sofitel exceeded my expectations as always. I really appreciate everything. We can’t wait to be back in Sofitel soon and we’ll definitely recommend this hotel to our friends in Ireland

Excellent & Special Stay with Best Service and Team Excellent location and personnel with walking distances to all restaurants, beach , shopping and nightlife. This is one of my best & preferred hotels in the region Merci

the size of a swimming pool is absolutely under capacity compare to the nr. of guests . The possibility to find a sun bed there is almost zero... ! On top of that the hotel do not have any private beach so in order to stay with a min confort on the public beach you are obliged to rent umbrella with sun beds (in our case for 4 person) . The food is good and the service also .

SOFITEL is a guarantee of really high value for money and perfect service. I had a full sea view room at a top floor and everything was perfect, starting from the view. Complimentary coffee and water refilled everyday, perfect cleansing, super friendly and professional service. The hotel crew satisfied all my request timely. Thanks.

I loved all. The location is in Dubai Marina, the perfect place to stay in! The prompt answer to everything, the kindness, the excellent breakfast, the amazing heated pool with a great view to the golf and Dubai eye. Nothing was to much truble for them! Special thanks to ARIEL, the boy who cleaned the room every day. He is very king and very professional. The room is great, too. Best regards to the chauffeur who took us to the airport. Everyone in the staff is positive and educated.

It was a wonderful stay and special thanks to duty manager MrThushal. Newly renovated rooms are really nice, hotel has nice view, location is wonderful. Service was upto the mark, will definitely visit again