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迪拜朱美拉湖塔铂尔曼居所酒店 5 星

客户意见评级 4.4/5 7,562 评论

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迪拜朱美拉湖塔铂尔曼居所酒店
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酒店其他优惠

  • 室外游泳池

  • 天台

  • 免费无线网络

  • 代客泊车停车场

  • 水疗中心和健身设施

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酒店位置

迪拜朱美拉湖塔铂尔曼居所酒店

Jumeirah Lakes Towers Clustert
Off Sheikh Zayed Road
Exit Number 32
9268 迪拜
阿拉伯联合酋长国

电话: +97145671100

传真: (+971)4/5671100

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    DUBAI INTERNATIONAL AIRPORT 达到 32公里 / 19.88 英里 - 班车服务 付费

  • 乘火车

    DXB MARINA STATION 达到 0.1公里 / 0.06 英里

GPS :25.079614, 55.149888

酒店服务

酒店及周边服务

从 办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 3 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 11 会议室
  • 商务中心
    • 自助商务中心
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 354 间客房
    • 8 间残疾人士客房
    • 0 间家庭客房
    • 0 间相通客房
    • 312 间禁烟客房
    • 35 多个楼层
  • 酒店使用的语言
    • 阿拉伯语
    • 英语
    • 德语
    • 普通话
    • 法语
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 高速传输线
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 入住/退房设施
    • 快捷退房
    • 快捷入住
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 提供办公桌设施
    • 桌面插头和转换插座
    • 擦鞋机
  • 接待处提供保险箱
    • 接待处提供保险箱
  • 货币兑换
    • 货币兑换
入住酒店
  • 穿梭巴士
    • DUBAI INTERNATIONAL AIRPORT 额外收费
    • DXB 额外收费
  • Hotel Parking
    • 酒店内
    • 200 多个停车位
    • 私人
    • 停车场全天候开放
    • 代客泊车
护理
  • Fit & Spa
    • 外部
  • Fit & Spa
    • 酒店内
    • 按摩
    • 桑拿房
精品店/购物
  • 美容院
家庭
  • 儿童服务
    • 卡通电视频道

我们的客房

您的会议和活动

我们的会议室

  • 会议室数量：9

  • 最大面积：112 平方米

  • 最大容量：110 个人

  • 最大宴会容量：70 个人

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迪拜朱美拉湖塔铂尔曼居所酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.4/5

7,562 评论

TripAdvisor 评级 4.5/5

2,677 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Happy to stay at this Pullman but not all within expectations

Tripadvisor 评级 3.0/5

lowie-elke Business - 20/09/2021 经 TripAdvisor 认证的评论

Was happy to stay at a Pullman though expected more from it, room was OK, clean, executive lounge was really disappointing (no atmosphere/low choice of snacks or drinks/no breakfast offer...), breakfast was average and expected bit more quality

Dear lowie-elke, Thank you for taking the time to tell us about your experience at the Pullman Dubai JLT. I am sorry for the experience you encountered; please allow me to express my sincerest apologies, on the other hand is good to hear you enjoyed your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Rukshan Dahigamuwa Duty Manager

Comfortable and pleasant stay

Tripadvisor 评级 5.0/5

Rashmi D Business - 11/03/2021 经 TripAdvisor 认证的评论

It was a pleasure to stay here- one main reason is that service is efficient and prompt. The staff are cooperative and friendly. The breakfast was great. The room is comfortable and well maintained. The only suggestion I will make is that when hotel guests arrive and are waiting to be checked in, please seat them. I was tired and stood for at least 20 minutes while the checkin formalities were taking place.

Dear Rashmi D Wow, I guess every hotel wishes to receive such a positive review ! Thank you very much for your kind and gracious compliments. Your kind words are truly appreciated and I will make sure they will be shared with everyone involved. Your positive comments help to continue to nurture a culture of hospitality that is a strong focus in everything that we try to do, every day; and I cannot thank you enough for sharing them with me. I hope to have the opportunity to welcome you back in the near future. With kind regards, Abdelilah Ait Ahmad Front Office Manager

Nice stay in a pleasant area

Tripadvisor 评级 4.0/5

Departure11693604021 Business - 07/03/2021 经 TripAdvisor 认证的评论

Very helpful staff and nice facilities, the hotel is well located with the possibility to do some walks or jogging around the lake just from the hotel. I thank Robert in particular from the reception who was very helpful.

Dear Departure11693604021 We delighted to hear that you enjoyed a comfortable stay with us and made good use of the hotel’s location to enjoy the city of Dubai. We are especially pleased that you found our Heartist Robert so friendly and helpful, I am certain that he will be very happy to know that their efforts are well-appreciated. Thank you for choosing Pullman Jumeirah Lakes Towers and we look forward to welcoming you back soon. Warm regards, Abdelilah Ait Ahmad Front Office Manager

Big promise but very average reality!

Tripadvisor 评级 3.0/5

BorVla 13/01/2021 经 TripAdvisor 认证的评论

This hotel is certainly not a five stars establishment. 35 floors standard Dubai tower having no caracter and build without any inspiration. Poor maintanance making this hotel appear old and used. Not recommended as hotel is much below of the promise and average Pullman international level.

Dear BorVla I'm really sorry for the experience you have encountered, At Pullman, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and concerning departments are instructed regarding the indecent. I do hope, dear Mr. BorVla that you will not judge the quality of our hotel based on your experience earlier this month. I hope your travels will bring you back to Dubai in the near future. Nevertheless, we would like to regain your trust, and we hope you give us the chance to better serve you in the near future. Warm regards, Abdelilah Ait Ahmad Front Office Manager

卫生间需要改善

客户意见评级 4.0/5

匿名 家庭住宿 - 04/03/2020 所有已确认评论

餐厅不错，房间的卫生间需要改善，淋浴间的水会流到外面，厕所冲水经常冲不干净。房间整体偏小

Dear valued Guest, Thank you for sharing your experience by rating your recent visit to the Pullman Dubai Jumeirah Lakes Towers! We are pleased to see that you enjoyed your stay and would like to take this opportunity to thank you again for sharing your feedback. We hope to welcome you back again soon and hope you had a safe journey back home. Warm regards, Abdelilah Ait Ahmad Front Office Manager

住的不错

客户意见评级 5.0/5

Fengjie 家庭住宿 - 30/01/2020 所有已确认评论

健身房很赞，由于时差，连续2天凌晨5点就去健身，客房服务非常好。

Dear fengjie, We very much appreciate taking the time to share your feedback in regards of your experience at Pullman Jumeirah Lakes Towers. It is always a pleasure when our ‘’Heartists’’ are being acknowledged for driving to make change happen and for being responsive to our guests. Details like guests to be called politely by their name, from our staff shows, loyalty and commitment and thank you for honoring us with your stay when you visit Dubai. I would be very grateful if you could share your experience about your stay as well as about our team members on our Trip Advisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Abdelilah Ait Ahmad Front Office Manager

大床房间够大

客户意见评级 4.0/5

Jie S. 家庭住宿 - 29/01/2020 所有已确认评论

房间够大，每天提供4瓶矿泉水，够用，不错。没有要求不提供牙刷梳子，但是要了之后提供很快，服务热情。早餐非常棒，对于中国胃，能吃饱，晚餐我实在吃不惯，阿拉伯特色。洗澡水很棒，量大又热，但是洗手池堵，希望检修下。

Dear JIE S. What a pleasure to read such lovely comments about your experience! Thank you so very much for sharing your feedback. We were glad to learn that you have chosen our hotel and that you found it the best due to it's high quality of service and the great facilities that we have in our hotel. This review will motivate our teams to work even harder to maintain this level of service, so we can always meet and exceed your expectation on every visit. It is always our pleasure to be at your service and we are looking forward to welcome you again and again at Pullman Jumeirah Lakes Towers. Warm Regards Abdelilah Ait Ahmad

Very good hotel

Tripadvisor 评级 5.0/5

alexandrf777 Family - 08/01/2020 经 TripAdvisor 认证的评论

We loved our experience at the Pulmann JLT.The lobby and outdoor areas are fantastically spacious and opulent - just what you would expect. Security is high so non-residents can't get into the hotel area and we felt safe and secure throughout our trip. The rooms were spacious and clean. We had 2 separate rooms and both were equally clean. We also had great service from all staff staff we encountered - all friendly and welcoming - all as expected from a hotel in this tier. 

Dear alexandrf777, Thank you for sharing your positive feedback on tripadvisor following your recent stay at the Pullman Dubai Jumeirah Lakes Towers. We are delighted to receive your comments and hope to welcome you back again in the near future. Best regards Christina Assmann Front Office & Guest Experience Manager

Excellent

Tripadvisor 评级 5.0/5

759sujitt Couples - 07/01/2020 经 TripAdvisor 认证的评论

Our stay was very good. Great location, Good breakfast, Good bar, very clean room, comfy bed, friendly staff. Niroj from front desk was very helpful. Thanks for upgrading us 😀 we had a good time and will prefer to return to this hotel.

Dear sujit t, Thank you for your kind feedback. We are pleased to see that you had an enjoyable stay, which was enhanced by the service you received from Niroj. He will be delighted to learn that he had an impact on your visit and we hope to welcome you back again soon. Best regards Christina Assmann Front Office Front Office & Guest Experience Manager

Great Hotel!

Tripadvisor 评级 5.0/5

faycalddd Business - 21/12/2019 经 TripAdvisor 认证的评论

Gteat hôtel and very kind / professional team! From the reception to the restaurants and gym, very helpful team. I will be coming back for sure! Rooms are very clean and the breakfast is awesome Keep it up guys!

Dear faycalddd, Thank you for your friendly review on TripAdvisor following your recent stay at the Pullman Dubai Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback, which we will happily share with the team. We hope to welcome you back again very soon and meanwhile remain at your service. Kind regards Christina Assmann Front Office & Guest Experience Manager

整体保持了了雅高的水平

客户意见评级 4.0/5

陈 商务住宿 - 08/12/2019 所有已确认评论

整体来说跟PULLMAN品质相当，但是有问题：我们一共订了3间房，奇怪的是，每间房的设施都不一样-有2间有咖啡机，1间没有；有1间有音响，另2间却没有；饮用水也是有多有少… 最重要的，我们预定的是大床房，三间给的全是双床…

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers. We are pleased to see that you enjoyed our facilities overall, but would like to apologize that you were not accommodated in a King bedded room. Kindly note that the difference in the rooms was a result of two of the rooms being upgraded, which includes the availability of a Nespresso machine and in some rooms Bose speakers. We are sorry that this was not explained to you upon check in. We do hope that should your travels bring you back to Dubai we will be your hotel of choice. Sincerely, Christina Assmann Front Office & Guest Experience Manager

A great place to stay in JLT for business and to connect with the Dubai metro and other parts of town

Tripadvisor 评级 5.0/5

OMTT Business - 02/12/2019 经 TripAdvisor 认证的评论

Another stay at Pullman Jumeirah Lakes Towers Hotel & Residence. Great service and friendly staff as always. I would like to recognize some of the team members like Abdelilah, Ruckshan and Analiza that consistently go the extra mile and deliver outstanding service. They are great ambassadors of the hotel and definitely lead by example. Of course the rest of the team is doing an excellent job too and thank you for making my stays feel like being at home!

Dear OMTT, We are delighted to read through your review and to know that you enjoyed your return visit with us. We sincerely appreciate your wonderful comments especially with regards to the team members at the Front Desk you highlighted as well as the rest of the team. It is the biggest compliment when we are able to make our guests feel like being home when they are away from home and will share your feedback with the team. Once again, thank you for returning and taking the time to share your experience. We all look forward to welcoming you back to the hotel in the future. Warm regards Christina Assmann Front Office & Guest Experience Manager

My favorite hotel but disspointed this time

Tripadvisor 评级 5.0/5

mhilal77 Business - 17/11/2019 经 TripAdvisor 认证的评论

One of my favorite hotel in Dubai. I stayed in at this hotel all time I visited Dubai this year 2019 sofar. Since, I am platinum card holder which I am expected to have special care as usually I had. I booked the room for 3 nights and I was requested during check in to extanding my reservation for anther 2 nights. But all requested is rejected. Unfortunately this time my family come to stay with me in Dubai for 3 nights. The plan was staying 2 night at this hotel, and one night in Sofitel palm resort. Even family reached to hotel at 1 pm, and the duty manager give us late check out, just to help us to get an hotel but still this is not acceptable with me. Because no use for our royalty to accor hotels. What is meaning held platinum card or no card holder. Is just few things which really not make big difference. Very disspointed and I am thinking to change hotels chain with other group and program they appreciate the members.

Dear mhilal77, It is always a pleasure to welcome you back to the Pullman Dubai Jumeirah Lakes Towers and we appreciate your time reviewing your recent stay with us. We would like to deeply apologize for the inconvenience caused to you as a valued Platinum Le Club member by not being able to extend your stay as we were fully committed on the night of your extension request. Platinum members have guaranteed room availability up to 2 days prior to arrival and am very sorry to see that this was not taken into consideration upon your arrival. I understand that Mr Abdelilah was trying to assist you upon your departure; however at this time it was unfortunately not possible to extend your room. We hope that you will allow us the opportunity to serve you better in the future and look forward to welcoming you back. Meanwhile we remain at your service. Kind regards Christina Assmann Front Office & Guest Experience Manager

Good business stay hotel

Tripadvisor 评级 4.0/5

Tanel T Business - 17/11/2019 经 TripAdvisor 认证的评论

Very good exclusive lounge and service, nice connection with metro and city. Helpful staff. La Vue lounge outside was coog for evening relax. Pool on the top of the hotel, small but not very overcroded.

Dear Tanel T, Thank you for your kind words following your recent stay with us. We are pleased to see that you had a good business trip and enjoyed our facilities along with the helpful service. We hope we will have the opportunity to welcome you back again soon. Warm regards Christina Assmann Front Office & Guest Experience Manager

My opinion about the hotel Jumeirah Lakes Towers

Tripadvisor 评级 5.0/5

luizbgm Family - 27/09/2019 经 TripAdvisor 认证的评论

Excellent hotel with good room, good price, good bedroom, close to the subway, excellent restaurants and a good breakfast. The check-in and check-out is very fast and the service is excellent. I recommend this hotel because the value for money is excellent

Dear luizbgm, Thank you for your kind review. We are delighted to read that you had an excellent experience and appreciate your recommendation. We hope to welcome you back again soon and meanwhile remain at your service. Warm regards Christina Assmann Front Office & Guest Experience Manager

挺不错的

客户意见评级 4.0/5

杨 商务住宿 - 20/09/2019 所有已确认评论

总体体验不错，不过前台增加中文服务会更好！

Dear Y. We sincerely appreciate the time you have taken to share your feedback following your stay with us and we are extremely happy to read that the overall experience meet your expectation . Rest assured that we took note of your comment about the Chinese speaker and will act accordingly. Until then, we all look forward to welcoming you back at Pullman Dubai Jumeirah Lakes Tower on your next visit to Dubai. Warm regards, Christina Assmann Front Office & Guest Experience Manager

-

Tripadvisor 评级 5.0/5

Magdi10 Business - 16/09/2019 经 TripAdvisor 认证的评论

I stayed at the Pullman Jumeirah Lakes Towers Hotel & Residence during September 2019 and everything was perfect. I would recommend this hotel without hesitation. Truly i would rate it a 10 out of 10 experience.

Dear Magdi10, Thank you for your excellent rating of your recent stay with us on Tripadvisor. It is always a pleasure to receive such great feedback and appreciate your recommendation. We hope that we will have the opportunity to welcome you back again soon and meanwhile remain at your service. Kind regards Christina Assmann Front Office & Guest Experience Manager

舒适方便

客户意见评级 5.0/5

Houxueshan 商务住宿 - 27/08/2019 所有已确认评论

环境优美，舒适度极佳，交通便利。

Dear HouXueshan We sincerely appreciate the time you have taken to share your feedback following your stay with us and for highlighting our hotel’s excellent location and excellent comfort. Rest assured that we took note of your comment about the Breakfast buffet. Therefore if I may ask you for a little more of your time to share with us which items we could include on our breakfast buffet to suit your taste. You may contact me directly at H6… We look forward to hear from you and hope to welcome you back again in the near future. Sincerely, Christina Assmann Front Office & Guest Experience Manager
客户意见评级 5.0/5

黄. 商务住宿 - 20/08/2019 所有已确认评论

房间大，干净，服务规范，彬彬有礼。早餐有蜂巢，我很吃惊，每天都享受着美味。提一点建议就是早餐品种希望增加蔬菜，最好是热的，也许这是对中国人来说是喜欢吃的食物。

Dear 黄, Thank you for sharing your experience by rating your recent visit to the Pullman Dubai Jumeirah Lakes Towers! We are pleased to see that you enjoyed your stay and would like to take this opportunity to thank you for your continued loyalty as a valued Le Club Classic member. We hope to welcome you back again soon and hope you had a safe journey back home. Warm regards, Christina Assmann Front Office & Guest Experience Manager

总体十分满意

客户意见评级 5.0/5

Shb 家庭住宿 - 16/08/2019 所有已确认评论

酒店到处是香味比较好

Dear shp, We very much appreciate your comments regarding your stay at the Pullman Dubai Jumeirah Lakes Towers Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Assmann Front Office & Guest Experience Manager

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