Novotel Tunis 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 915 أراء

Novotel Tunis - Image 1
Novotel Tunis - Image 2
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Avenue Mohamed V, 1002 TUNIS, Tunisia

الوصف

خدمات الفندق الإضافية

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

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موقع الفندق

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

نظام تحديد المواقع العالمي (GPS):36.811634, 10.184235

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  915 أراء

تقييم TripAdvisor  4.0/5  521 أراء

Review only based on lack of responsiveness

ملاحظة Tripadvisor 1.0/5

Quest11072994453 تقييم TripAdvisor المعتمد

First Impression is the Last Impression. I've never stayed here, however, I can already sense that my experience would have been far from satisfactory. The hotel’s service left much to be desired, particularly in terms of communication. Lack of Responsiveness is one of the Hotel's major issue. It's failure to answer phone calls and emails despite multiple attempts to get in touch for both pre-arrival queries and in-stay requests, I received no response. This lack of communication is unacceptable, especially for a hotel that positions itself as a mid-range to premium option.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MT

Amazing stay

ملاحظة Tripadvisor 5.0/5

Scenic09841367838 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

This was my second time staying at this place. It was again for business. As I wrote in my first review, amazing location close to everything (airport, city center…etc), amazing and helpful staff. We held a confer at the hotel this time and the staff were very helpful. The conference hall had everything we needed. It was clean and we found it ready before the kick off of our event which helped us a lot. We definitely stay there again. I think the only improvement can be having an option for included breakfast instead of charged as extra.

Great location for business convention

ملاحظة Tripadvisor 5.0/5

Heike A تقييم TripAdvisor المعتمد

All well! Great location. Friendly service. Great food. Clean rooms. Light and airy conference room. After work, I can especially recommend the professional spa treatments with lovely Souhir (great massages). Wonderful view from roof top terrace.

TRAVELURO & NOVOTEL TUNIS - IT'S A SCAM!!!!

ملاحظة Tripadvisor 5.0/5

chrisDoncaster13 Solo travel - تقييم TripAdvisor المعتمد

This is a letter I sent to TRAVELURO - beware of being scammed as you can read from other people who were not as fortunate as me! Should be 0 stars, but 1 star is minimum to make a review!! ******* Thankyou for refunding me within 10 minutes of making the booking for a £12 "special offer" against the normal price of £156 on "Booking com" for a 1 night stay in the NOVOTEL TUNIS! I was astonished to see the £12 back in my account so quickly! I broke my own rules by not first checking Trust Pilot, Trip Advisor and other review sites about TRAVELURO before I booked with your "disgusting company"! I see now "the scam"!!! You return this small amount of money, give me 10% "bonus" off my next booking which will encourage me to rebook with TRAVELURO at the Novotel or other hotels of this standard at a much higher "Normal" price. Then, that is when you will complete the scam by giving me a false sense of security with this refund and an apologetic letter explaining the "technical difficulties with the booking". I then make ANOTHER more expensive booking with TRAVELURO and never see my money again and the hotel concerned denies having any dealings with"TRAVELURO" when I arrive at the reception!! I have always used reliable Booking.com for 15 years travel to 45 countries without not even one problem!!! So thankyou for the £12 "refund" and in case you had any ideas about trying to obtain money from the card I paid it by - don't bother - the card is cancelled!!!! 😂 I shall also be warning all my contacts about TRAVELURO and the scam repeating that "if it looks to good to be true" then it probably isn't true! If this letter just stops only one person from being scammed, it will be a victory!!!! I only know of TRAVELURO on looking at NOVOTEL in Tunis! Be aware of this company when booking hotels, anywhere in the world!!! It certainly is brining the name of Novotel Tunis into disrepute with these "scam" bookings! ******* Happy travels and be warned! 👍

سيئ للغاية

ملاحظة أراء العملاء 1.0/5

س. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

اولا الغرف قديمة جدا .. اول ليلة شعرت بحكة شديدة في جسمي نتيجة الغبار الموجود وطلبت منهم تغيير الغيارات صباحاً، السرير غير مريح بتاتاً الافطار الصباحي ضعيف ومحدود ويفتقر لأبسط الاشياء كما ان هناك سيد وسيدة مسؤلان عن الافطار هما ابشع شي يمكنك ان تبدأ به يومك .. معاملتهم سيئة جدا مع النزلاء ونظرا لصغر الفندق ومنطقة اللوبي والطعام تعتبر واحدة فإنهم يتخاصمون بصوت عالٍ امام النزلاء .. تخيل النوم في سرير غير مريح ثم تذهب الى افطار محدود وترى هاؤلاء العاملين الذين يفتقروا لأي مهنية ايضا لا انسى ذكر ان عند استخدام قرصين من القهوة بدأت السيدة تتأفف وتقول كان يجب ان تستخدمي واحدة فقط .. انا اتي لتونس كثيرا ولكن يبقى هذا الفندق الاسوأ من بين كل الفنادق الذي اقمت فيها في تونس .. يمتاز فقط بموقعه في محمد الخامس وهذا شئ رائع فإمكانية التحرك سهلة .. ايضا كان هناك شاب يعمل في فترة العشاء كان اكثر من رائع راقي جدا ومعاملته قمة في الذوق تليق بفندق من 4 او 5 نجوم لا اتذكر اسمه ولكن اتذكر لطفه.

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

بالاشتراك مع TripAdvisor

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