Pullman Zamzam Makkah 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 1.810 beoordelingen

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Pullman Zamzam Makkah - Image 1
Pullman Zamzam Makkah - Image 2
Pullman Zamzam Makkah - Image 3
Pullman Zamzam Makkah - Image 4
Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saoedi-Arabië

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Op korte afstand van Al Masjid Al Haram en de Heilige Kaäba.

  • Gedeeltelijk zicht op de Heilige Kaäba, Al Masjid Al Haram, Jebel Noor (grot van Hira), enz.

  • Ruime kamers en suites.

  • Gratis WiFi

  • Grenst met winkelgalerij met een grote verscheidenheid aan internationale merken.

Dit hotel is onderdeel van Planet 21 en streeft naar Positieve Gastvrijheid.

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Hotel locatie

Pullman Zamzam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saoedi-Arabië

Gps:21.419314, 39.824662

Telefoon
Fax +966 12 571 5999

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Roomservice

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Meer informatie

ALL beoordeling  3.9/5  1.810 beoordelingen

TripAdvisor score  4.0/5  2.814 beoordelingen

Certificaat van uitmuntendheid 2023

Visit to do Umrah

Tripadvisor-waardering 4.0/5

Afzal M Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Good hotel Breakfast was nice We had a Kaaba view House keeping attendant Ali Akka was excellent kept our room clean and fresh we got locked out one evening he kindly let us back in and took our shopping etc in Mashala very nice man My only negative with the hotel was the connecting rooms were quite noisy as there was doors that partitioned the rooms But overall a good hotel in a good location

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Thanks to Mohamed Hassan & Shabos from house keeping & Thanks Youssef for the nice welcome coffee

Tripadvisor-waardering 4.0/5

Dalia K Gecertificeerde beoordeling door TripAdvisor

Large room & clean toilet Clean sheets Comfortable mattress & pillows Very nice green coffee & dates Thanks for Youssef for his hospitality 100/100 Thanks for Mohamed Hassan & Shabos from the house keeping 100/100 Very cheerful & helful Room 1430

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Horrible OLD hotel, Shame for Accor (MF). Garbage hotel Rooms & Horrible customer service, THIS IS NOT A 5 STAR HOTEL

Tripadvisor-waardering 1.0/5

mohammed r Gecertificeerde beoordeling door TripAdvisor

This hotel is not up to the standards of hospitality. Very outdated, the pictures on the website do not reflect the real quality and cleanliness of the room. Our stay started with the arrival experience which has been horrible. Their check in time is 5pm which is unheard of in the hospitality business. Never heard of a 5pm check in time 👎🏼. We finally got our first room and it smelled like rotten and smoky so we had the room changed. The second room was disgusting, not cleaned properly, smells like mildew, tile grout is disgusting and the carpet is so dirty . The furniture is outdated and very deceiving. Definitely not as shown in the site. I will never stay at this brand ever again. This was the first and the last time. How the call themselves 5 star hotel is beyond me, furniture is outdated and broken, shower is filthy and does not work. I have to move out (Lost 2 nights money to this bloody buggers) and I stayed at Hyatt Regency Jabal Omer in Mecca and the stark contrast is night and day, Hyatt was amazing. These people are fooling you, The pictures they are advertising the hotel is nothing like that, it is pure deception. This team needs to come to US so we can show them what a true hospitality is a like and how to maintain the cleanliness of a room.

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Prima locatie en een fijne verblijf

Avis-klantbeoordeling 5.0/5

Ruben Stellen - ALL bevestigde berichten

Zeer te vreden, goede service Locatie prima en gast vrijheid. Ontbijt prima. Geldt voor beide zamzam zoal Makkah als Medinah.

Dear Ruben .Mohamed . Sharief I., Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah Sincerely, Mustafa Sendi Guest Experience Manger Mu…

Top locatie naar Harm moskee

Avis-klantbeoordeling 3.0/5

Mohamed R. Stellen - ALL bevestigde berichten

Medewerkers waren top behulpzaam vooral btisam was goed de rest eigenlijk ook helaas moest 2 keer aan toe om kamer te ruilen omdat het stinkt raar geur hangt in de kamer en de gang daar moeten jullie echt aan werken beden waren goed.

Dear Mohamed R. D., As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah. In the first instance I would like to sincerely apologies for the shortfall in the standard of service you have received during your stay, we genuinely regret those occasions when the service does not meet expectations of our guests. Indeed, all negative points you have mentioned in your comments is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Therefore your feedback is very invaluable to us. Please be assured that your comments have been reviewed with the management team and expected service procedures have been reinforced. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. Once again please accept my apology and hoping to welcoming you back at ZamZam Pullman Makkah and having the chance to compensate you and better meeting your expectations in the future, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience Manger Mu…

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 3.291 beoordelingen 9.3/10 Locatie
  • 4.445 beoordelingen 4.1/10 Kamer
  • 7.750 beoordelingen 8.1/10 Service
  • 244 beoordelingen 1.8/10 Wifi
  • 1.934 beoordelingen 3.3/10 Netheid
  • 1.784 beoordelingen 2.4/10 Sfeer
  • 1.324 beoordelingen 3.2/10 Comfort
  • 1.122 beoordelingen 2.9/10 Voorzieningen

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Al onze hotels in Makkah

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.