イビス イスタンブール ゼイティンブルヌ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 244 件のレビュー

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説明

ホテルのその他の情報

  • 街の中心部まですぐ

  • 無料の Wi-Fi

  • 屋内無料駐車場

  • オーシャンビューの客室

  • 全面改装したロビー、バー、終日ご利用いただけるイビスキッチンレストラン。

当ホテルの客室

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ホテル所在地

イビス イスタンブール ゼイティンブルヌ

Kazlicesme Mah Kennedy Cad N56, Zeytinburnu
34025 イスタンブール
トルコ

GPS:40.979858, 28.902084

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー

IBIS RESTAURANT

多国籍料理と郷土料理をご用意します。どなたにもお好みのものを見つけていただけます。若々しくダイナック、それがイビスレストランです。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  244 件のレビュー

トリップアドバイザーの評価  4.0/5  699 件のレビュー

2024エクセレンス認証

Very bad customer service

トリップアドバイザーの評価 1.0/5

Mustafa A Friends getaway - トリップアドバイザー認証口コミ

Once i arrived at reception she took Passports and started process of check in but after 10 mins she gave us room which was not superior and one of the room which i booked it was superior and she said oh but i don't have right to give you this room wait my colleague will be with you after waiting for 15 mins now new employee came to do the check in but again he started to ask to many questions and later he said ohh for second room you are to male how this is possible and again i had to show him my reservation that the second room was twin bed . And he had reservations but purposely he was doing this . As a member and i have booked the room from you not the brokers site iam very disappointed with the treatment which i got from this hotel . And this was my 4th stay with them , worse part last day i woke up there was no water in my room and i asked they said there is problem and they don't know when it will be fixed i asked for another room to take shower but they said we don't have , but they haded so i don't know what to say worse customer service i h w ever had

Overall a Good Experience while Some Services Need Improvement

トリップアドバイザーの評価 3.0/5

grooveguru トリップアドバイザー認証口コミ

Smooth check-in and check-out. Everyone was generally very friendly and courteous. Kudos to the F & B team, the breakfast buffet was delicious and the service very good. The Front Office seemed overloaded and could be organized better. Housekeeping, while generally clean, was inconsistent — some days we would not have the floor mat; somedays the water bottles in minibar was not replaced, etc.

Dear Groove Guru, Thank you for sharing your feedback regarding your recent stay at our hotel. We value your comments and rating, which are crucial for helping us improve our services. We also want to express our sincere gratitude for your suggestions on how we can enhance our service. Constructive feedback like yours is invaluable in helping us improve and provide a better experience for our guests. We will carefully review your recommendations and implement the necessary improvements. We would be delighted to welcome you back to our hotel in the future and hope to provide you with a better experience on your next visit. Thank you once again for your feedback, and we look forward to seeing you on your next stay. Kind Regards, Guest Relations Team

Great stay very happy!

トリップアドバイザーの評価 5.0/5

Halle A トリップアドバイザー認証口コミ

My stay at Ibis was fantastic. The reception was amazing and kind, I had a hiccup as I booked through third party however the reception fixed up the issues for me and got me my refund from the third party company. Also big Thankyou to Atiye from housekeeping she is excellent she was so helpful and attentive. I will definitely come back! Thanks

Dear Hallea, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Really nice hotel for the price

トリップアドバイザーの評価 5.0/5

Elliotssleeping トリップアドバイザー認証口コミ

Excellent hotel for the price, we stayed whilst having dental work done nearby. Comfortable bed, nice clean hotel. The restaurant open till 10.30pm. We were served my Soner and Errol who were very helpful and the food was excellent, I had the burger and the lentil and orange soup which was very tasty and well presented. We will definitely stay again.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Service

トリップアドバイザーの評価 5.0/5

Brian J トリップアドバイザー認証口コミ

I really enjoyed our stay. The guy that helped us was Soner Umut. He help us understand the culture. The Buffet was awesome. I recommend the stay there. Turkish Tea was an experience. No problem with the language barrier. Until next time God Bless.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 433 件のレビュー 8.8/10 ロケーション
  • 732 件のレビュー 6.2/10 客室
  • 993 件のレビュー 8.8/10 サービス
  • 13 件のレビュー 7.9/10 インターネット
  • 386 件のレビュー 8/10 清潔さ
  • 275 件のレビュー 9.1/10 料理
  • 270 件のレビュー 8.5/10 朝食
  • 229 件のレビュー 7.8/10 お値打ち度

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