イビス イスタンブール ゼイティンブルヌ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 502 件のレビュー

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説明

ホテルのその他の情報

  • 街の中心部まですぐ

  • 無料の Wi-Fi

  • 屋内無料駐車場

  • オーシャンビューの客室

  • 全面改装したロビー、バー、終日ご利用いただけるイビスキッチンレストラン。

当ホテルの客室

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ホテル所在地

イビス イスタンブール ゼイティンブルヌ

Kazlicesme Mah Kennedy Cad N56, Zeytinburnu
34025 イスタンブール
トルコ

GPS:40.979858, 28.902084

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー

IBIS RESTAURANT

多国籍料理と郷土料理をご用意します。どなたにもお好みのものを見つけていただけます。若々しくダイナック、それがイビスレストランです。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  502 件のレビュー

トリップアドバイザーの評価  4.0/5  706 件のレビュー

2025エクセレンス認証

Poor hotel

トリップアドバイザーの評価 1.0/5

Neetha R トリップアドバイザー認証口コミ

Very bad experience. Two nights of total misery. Hot and sweaty stay with no air circulation. Lousy breakfast No AC, open windows and the noise was booming.

the best hotel i've ever seen

トリップアドバイザーの評価 5.0/5

berkay k トリップアドバイザー認証口コミ

i travelled to istanbul so many times, when i came to istanbul i stayed in ibis zeytinburnu bcz there has a amazing staff they are so friendly especially Mr. Erdem from reception , the rooms are clean as well. new furniture , comfortable bed so basically everything is perfect thank you for everything.

Very good stay

トリップアドバイザーの評価 5.0/5

857utk ファミリー - トリップアドバイザー認証口コミ

Our stay was very good. I especially want to note the kind and professional approach of your staff in lobby. Kamil from your staff was helping us and he is surely very capable at his job.

Dear 857utk, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very bad customer service

トリップアドバイザーの評価 1.0/5

Mustafa A Friends getaway - トリップアドバイザー認証口コミ

Once i arrived at reception she took Passports and started process of check in but after 10 mins she gave us room which was not superior and one of the room which i booked it was superior and she said oh but i don't have right to give you this room wait my colleague will be with you after waiting for 15 mins now new employee came to do the check in but again he started to ask to many questions and later he said ohh for second room you are to male how this is possible and again i had to show him my reservation that the second room was twin bed . And he had reservations but purposely he was doing this . As a member and i have booked the room from you not the brokers site iam very disappointed with the treatment which i got from this hotel . And this was my 4th stay with them , worse part last day i woke up there was no water in my room and i asked they said there is problem and they don't know when it will be fixed i asked for another room to take shower but they said we don't have , but they haded so i don't know what to say worse customer service i h w ever had

Dear Mustafa Albanna, First of all, thank you for sharing your feedback with us about the service that Ibis Istanbul Zeytinburnu offers you. Your opinions make a great contribution to our continuous improvement of the services we offer. We have learned with regret from your comments that the negative experiences you had during your stay did not meet your expectations. We fully understand the negative impact that such situations have on our customers and we sincerely apologize for the inconvenience you have experienced. Your feedback is very valuable to us. We are committed to constantly improving ourselves in order to provide you with a better service. We would like to thank you for your understanding and let you know that we will continue to strive to provide you with the best service. We are looking forward to exceeding your expectations and offering you an unforgettable stay on your future visits. Kind Regards, Murat Kıran Hotel Manager

Overall a Good Experience while Some Services Need Improvement

トリップアドバイザーの評価 3.0/5

grooveguru トリップアドバイザー認証口コミ

Smooth check-in and check-out. Everyone was generally very friendly and courteous. Kudos to the F & B team, the breakfast buffet was delicious and the service very good. The Front Office seemed overloaded and could be organized better. Housekeeping, while generally clean, was inconsistent — some days we would not have the floor mat; somedays the water bottles in minibar was not replaced, etc.

Dear Groove Guru, Thank you for sharing your feedback regarding your recent stay at our hotel. We value your comments and rating, which are crucial for helping us improve our services. We also want to express our sincere gratitude for your suggestions on how we can enhance our service. Constructive feedback like yours is invaluable in helping us improve and provide a better experience for our guests. We will carefully review your recommendations and implement the necessary improvements. We would be delighted to welcome you back to our hotel in the future and hope to provide you with a better experience on your next visit. Thank you once again for your feedback, and we look forward to seeing you on your next stay. Kind Regards, Guest Relations Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 441 件のレビュー 8.9/10 ロケーション
  • 835 件のレビュー 6.7/10 客室
  • 1,533 件のレビュー 9.1/10 サービス
  • 561 件のレビュー 8.1/10 清潔さ
  • 267 件のレビュー 8.7/10 料理
  • 263 件のレビュー 8.6/10 朝食
  • 44 件のレビュー 9.3/10 バー&飲料
  • 27 件のレビュー 9.3/10 ビーチ

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