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お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 787 件のレビュー

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Kazlicesme Mah. Kennedy Cad., No:56 Zeytinburnu, 34025 イスタンブール, トルコ

説明

ホテルのその他の情報

  • アタテュルク国際空港、市街中心地に近接

  • 無料 WiFi

  • 多目的ミーティングルーム

  • フィットネスとマッサージ施設、屋外プール(季節限定)

  • 屋内外から選択できる、思い出に残るウェディングとイベント施設

当ホテルの客室

ホテル所在地

ノボテル イスタンブール ゼイティンブルヌ

Kazlicesme Mah. Kennedy Cad., No:56 Zeytinburnu
34025 イスタンブール
トルコ

GPS:40.982323, 28.907493

電話番号
ファックス +90 212 414 36 36

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

Nefais

Nefaisは、トルコを形成している7つ地域それぞれのユニークな味をお客さまのテーブルにお届けします。食文化と地元の伝統や習慣を融合し、国際的な味を現代風にアレンジすることが欠かせません。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  787 件のレビュー

トリップアドバイザーの評価  4.2/5  1,029 件のレビュー

2025エクセレンス認証

Good hotel

トリップアドバイザーの評価 5.0/5

عبدالمجيد ا トリップアドバイザー認証口コミ

ihsan made our stay even better with his excellent service

Dear Guest Name, We would like to sincerely thank you for sharing your kind comments regarding your stay at Novotel Istanbul Zeytinburnu. It is always a true pleasure to receive such positive feedback. Your valuable remarks will be shared with our team, and I am confident that this encouragement will further inspire us as we continuously strive to improve our service standards. We are delighted to know that your expectations were met, and we look forward to welcoming you back again for another pleasant experience. Kind regards, Mehmet Öztüre General Manager

Wonderful

トリップアドバイザーの評価 5.0/5

Zeyad A トリップアドバイザー認証口コミ

It was amazing and the hotel room really clear and breakfast wonderful it was nice experience . There is nice person in the reception enes nice guy and helpful

Dear Zeyada595, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

New Year’s Eve almost ruined

トリップアドバイザーの評価 1.0/5

Leonardo I トリップアドバイザー認証口コミ

I had an unpleasant stay. The hotel itself is very simple, my room was ok and the building definitely needs a renovation. The location is good( 15 min walking to the metro). My frustration was with the staff, specifically in the restaurant. We checked in and I asked reception if I needed a booking for the restaurant to have dinner( it was New Year’s Eve) and I was told that the restaurant was quiet with nothing going on, just pop in to be served. I went there to have dinner and the staff were unprepared and sloppy. We asked if we need to wait to be seated and the just waved us( pointing towards the tables). We waited for at least 20 minutes for someone bring the menus and take orders, which did not happened, then we saw people( a group) helping themselves in a buffet service. We decided go ahead and take the food as well( This was my mistake). Once we got our food, the guy who “ hosted” came to us straight said that we had to pay 1500 Turkish liras each(60 euros total) because we weren’t part of the group that was having a private dinner there( this was not mentioned by anyone before). The food was ok, nothing great for the price and we just got frustrated because how they treated us.

Dear 155leonardoi, Thank you for sharing your experience with us following your recent stay at Novotel Istanbul Zeytinburnu. We are truly sorry to learn that we did not meet your expectations, and please accept our sincerest apologies for the inconvenience you have experienced. Guest satisfaction is our utmost priority, and your valuable feedback will help us to better understand and address the points of concern. Please rest assured that your comments have been shared with our team and the necessary actions are being taken to avoid any recurrence in the future. We sincerely hope you will give us another opportunity to welcome you back and to demonstrate the high quality standards we are committed to delivering. Kind regards,

Tasty food

トリップアドバイザーの評価 5.0/5

12alexander Friends getaway - トリップアドバイザー認証口コミ

Food in restaurant was excellent, with brilliant service, thank you very much Davud. Great food, super tasty recommendations, very friendly staff. Restaurant was clean, spacious and very comfortable. Both outdoor and indoor seating available.

Dear 12alexander, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

お客さまの声 3.5/5

Rie K. ビジネス - 確認済みレビュー すべて

部屋でのステイは概ね快適で、レストラン、カフェもすぐ近くにいくつか、はある（他の選択はタクシーで10分あるいは２０分ほどかけて出かける）。

Dear K., Thank you for sharing your experience with us following your recent stay at Novotel Istanbul Zeytinburnu. We are truly sorry to learn that we did not meet your expectations, and please accept our sincerest apologies for the inconvenience you have experienced. Guest satisfaction is our utmost priority, and your valuable feedback will help us to better understand and address the points of concern. Please rest assured that your comments have been shared with our team and the necessary actions are being taken to avoid any recurrence in the future. We sincerely hope you will give us another opportunity to welcome you back and to demonstrate the high quality standards we are committed to delivering. Kind regards, Murat Kıran General Manager

との提携 TripAdvisor

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  • 290 件のレビュー 9.1/10 料理

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