布里奇沃特美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 714 评论

保证最优惠房价
布里奇沃特美居酒店 - Image 1
布里奇沃特美居酒店 - Image 2
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56 66 Eastover, TA6 5AR 布里奇沃特, 英国

描述

酒店其他优惠

  • 提供酒店停车场（不需要预订，每晚收费 £10）

  • 酒店内的 Marco Pierre White Steakhouse 餐厅

  • 2 间会议室，最多可容纳 40 人

  • 我们的高级特大床房和双床房允许携带宠物，每只宠物每晚 15 英镑。

  • 设有电动汽车充电设施，提供 4 个 22w 充电器和 1 个 50w 充电器

我们的客房

酒店位置

布里奇沃特美居酒店

56 66 Eastover
TA6 5AR 布里奇沃特
英国

GPS:51.128882, -2.997712

电话
传真 +44000000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MARCO PIERRE WHITE STEAKHOUSE

Marco Pierre White Steakhouse 烧烤吧位于酒店内，这里是美食爱好者和想要享受出众体验的客人在当地的热门去处，主打优质的新鲜时令产品，可让您不紧不慢安然享用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  714 评论

TripAdvisor 评级  4.0/5  339 评论

卓越奖 2023

Mercure hotel definitely lived up to the dog-friendly title!

Tripadvisor 评级 5.0/5

darlagsd 家庭住宿 - 经 TripAdvisor 认证的评论

Coming to Bridgwater was a spontaneous decision, and we quickly searched online for dog-friendly accommodations. This trip marked my first hotel stay with Darla, who was just four months old and definitely not a small dog! I had no idea what to expect, but our experience exceeded all my expectations. From the moment we arrived, we were greeted with a warm and friendly welcome, and the check-out process was quick and efficient. I was impressed with the quality of the room, and before we left, we were delighted to receive a lovely bag of dog treats for Darla. Later, when I spoke with the wonderful receptionist about our journey home, she kindly gave us a couple more bags of treats to keep Darla entertained during the drive. The only minor downside was that we had to eat breakfast in the main entrance. However, given the hygiene considerations of having a dog, I completely understand that this is likely standard practice. Overall, we will definitely be returning! Thank you for making our first experience traveling with my dog such a memorable one.

Exceptional Restaurant Team!

Tripadvisor 评级 5.0/5

Holly m 经 TripAdvisor 认证的评论

Back in July I stayed with my family for a wedding. And wanted to do a big shout to the restaurant team especially Josh, Abbey and Ashley. The restaurant manager he couldn't have been more accommodating. We had booked a meal but last minute needed to add additional guests so ended up being around 10 of us. They done there best to get us seated together and looked after us so well. The high level of service continued into the bar after the food. Thank you all so much. We will all remember the night before the wedding being well taken care of by your restaurant team. Big shout to the restaurant supervisor. July 26th 2024.

Dear Holly M, Thank you for sharing your positive experience with us regarding the exceptional service provided by our restaurant team, especially Josh, Abbey, and Ashley. We are delighted to hear that they were able to accommodate your last-minute request and ensure a pleasant dining experience for your family before the wedding. Your kind words will be shared with the team and I'm sure they'll be pleased to hear their efforts in making your stay memorable we appreciated. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Damian Kaye General Manager

Tired round the edges

Tripadvisor 评级 3.0/5

Skippy50 Couples - 经 TripAdvisor 认证的评论

The second stay here in a year and location and staff cannot be better, particularly if you are in town for carnival. Parking is good and there are even EV charges, which is rare in some hotels. Check in was efficient and friendly but our room, overlooking the carnival route, smelt of stale tobacco, fish and chips and rank air. We asked reception if someone could sort this, but no one came and despite asking for the room to be serviced the day before we still had to ask again. We didn’t get bins emptied or towels changed as requested. Furniture was tired and needed replacing, particularly the bucket seat that had an odd cushion that didn’t fit, making it uncomfortable to sit on. It was only when we were leaving and checking the room that we found a full pouch of tobacco under the cushion - was this where the smell was from? This was a vile thing to find: had people been smoking here? Breakfast was chaotic on the Saturday due to large numbers, only two staff and only one very slow and ancient coffee machine. The queue was long and staff refused to bring tea or coffee to the table, which they happily did the next morning. The fried eggs were solid, greasy and cold and whilst the cook agreed to make scrambled or poached eggs for a few, she stopped and shouted “no more scramble or poached eggs” , so no more eggs were cooked! Only two staff were on duty both mornings which is ridiculous for a full hotel on carnival weekend. At £580+ for two nights I feel the service, the cleanliness of the rooms and the breakfast were a joke.

Dear Skippy50, Thank you for sharing your detailed feedback following your recent stay at our hotel. We sincerely apologise for the issues you encountered during your time with us. Rest assured that your comments have been shared with the relevant teams to address the cleanliness and service shortcomings you experienced. It is disappointing to learn that your room did not meet the expected standards, and we regret the inconvenience caused by the odors and the overlooked requests for room servicing. We will investigate the matter further to ensure such oversights do not recur. Additionally, we acknowledge your concerns regarding the breakfast service and the lack of sufficient staff during peak times, unfortunately someone called in sick but we were unable to cover them on such a busy weekend. Your insights are invaluable for us to make necessary improvements. We appreciate your loyalty with us and hope to have the opportunity to welcome you back for a much-improved experience. Sincerely, Damian Kaye General Manager

A very pleasant stay.

Tripadvisor 评级 5.0/5

Dave23T23 经 TripAdvisor 认证的评论

Excellent overnight stay - The room was comfortable and well equipped with add on available on request. The reception staff were friendly and helpful on each occasion we dealt with them. The food and service in the restaurant was first class and we were lucky to be looked after by a young waitress who was genuinely friendly and personable.

Dear Dave23T23, Thank you for your positive review and for choosing Mercure Bridgwater Hotel. We are delighted to hear that you had a very pleasant stay with us. Your kind words about the comfort of the room, the friendliness of our reception staff, and the first-class food and service in the restaurant are greatly appreciated. We are pleased that you enjoyed your experience, and we hope to welcome you back soon. Sincerely, Damian Kaye General Manager

Another perfect stay

Tripadvisor 评级 5.0/5

tjgfitness Couples - 经 TripAdvisor 认证的评论

We have just returned from a 1 night dinner bed and breakfast offer booked through SE. We have stayed here 5 times now and always had a great stay. We arrived before 1 on Sunday morning and the very friendly receptionist checked us in and said the room was ready. That's a perfect start and great not like other hotel chains that insist on not checking in before the time even if the room is ready. Our room was perfect again. Clean, very comfortable bed and quiet. We had dinner included and we thought each course was perfect. The lovely waitress who sat us and then took our order was so good. She was an asset to the dining room and made our evening even more enjoyable. I did ask her to take a photo of us as it was our anniversary and she kindly did and then by surprise a lovely board of sweet treats appeared with happy anniversary written on. Thank you for that. We used the gym early in the morning and was perfectly adequate for a little workout. Breakfast was good but for me the hot dishes needed to be hotter but think as it was so quiet the items were sitting for a while. We did ask the chef for poached eggs and that was brought to us perfectly. We enjoyed our night away for our anniversary so much we are already looking to book again to return quite soon.

Dear tjgfitness, Thank you for sharing your experience with us. We are delighted to hear that you had another perfect stay at Mercure Bridgwater Hotel. Your kind words about our receptionist, dining experience, and room cleanliness are truly appreciated. We are glad that you enjoyed the special touches for your anniversary. Your feedback regarding breakfast temperature is duly noted, and we will address this with our kitchen team. We look forward to welcoming you back for another memorable stay soon. Sincerely, Damian Kaye General Manager

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其他网络用户评价我们的酒店

  • 283 评论 7.6/10 位置
  • 659 评论 8.3/10 房间
  • 590 评论 8.4/10 服务
  • 8 评论 7.1/10 上网
  • 311 评论 7.8/10 清洁度
  • 231 评论 6.5/10 早餐
  • 152 评论 4.7/10 性价比

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