イビスベルリンシティズュート 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 372 件のレビュー

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Jahnstrasse 13, 12347 ベルリン, ドイツ

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  • BER空港行きバスの停留所まで徒歩2分です。

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当ホテルの客室

ホテル所在地

イビスベルリンシティズュート

Jahnstrasse 13
12347 ベルリン
ドイツ

GPS:52.461141, 13.444444

電話番号
ファックス +49 30 68500868

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • バー

HOTELBAR

居心地のよいホテルのバーは年中無休で営業しております。豊富な種類のお飲み物や軽食をご用意しております。ロビーにある大型テレビの前もご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  372 件のレビュー

トリップアドバイザーの評価  3.8/5  342 件のレビュー

Nice hotel and location.

トリップアドバイザーの評価 5.0/5

ShamsulS トリップアドバイザー認証口コミ

Nice clean hotel and room. Breakfast is decent. It is further out form the city center but very nice location. Close to U Bhan station, few restaurants, pharmacies, and grocery stores a bit further out. Very nice and friendly staff. Will stay there again when travelling to Berlin in the future.

Dear Guest, Thank you very much for your positive feedback and kind words about our hotel. We are delighted that the cleanliness, room comfort, and location met your expectations. We are especially pleased to hear your praise for our team, as we place great value on attentive service and genuine hospitality. We are also pleased that you enjoyed the breakfast and that the connections were convenient for your journeys. We thank you for your loyalty and look forward to your next stay in Berlin. Best regards, Your ibis Berlin City Süd hotel team

Economy stay in Berlin south

トリップアドバイザーの評価 5.0/5

Furrydandy ビジネス - トリップアドバイザー認証口コミ

Situated in the Neukölln neighbourhood of Berlin right next to a cemetery. The Hotel is slightly outdated, but really clean and tidy! Room 34 on the back side overviews the graveyard, that made it really quiet and tranquil. The all over experience with the staff was positive and they where really helpful and friendly and customer minded. Room had no Air-conditioning but big windows and ceiling fan. The Hotel is close to the Grensalle U-Bahn stop.

Dear guest,Thank you for your review! We are glad that you have felt comfortable with us and hope to welcome you again soon in our hotel. Best regards Your Hotelteam ibis Berlin City Süd

Berlin trip

トリップアドバイザーの評価 5.0/5

Kevin J トリップアドバイザー認証口コミ

Room was clean Bathroom was clean and good shower Bed was wonderfull Quit room only in the morning you could here People on the street. Staff was super friendly and kind. Gave good information Breakfasts where fantastic

Dear guest, Thank you for your review! We are glad that you have felt comfortable in with us and hope to welcome you again soon in our hotel. Best regards Your Hotelteam ibis Berlin City Süd

Great staff

トリップアドバイザーの評価 4.0/5

GuliverSantinni ファミリー - トリップアドバイザー認証口コミ

Located a bit out the centre. Three train stops from the airport, 2 x U-Bahn & 1 x S-Bahn. The nearest U-Bahn is less than 5 mins walk. Good restraunts if you turn left out of the hotel and right at the end of the st. 10 mins. Clean rooms. Great staff, 24 hr bar, shout out to Arne, who served beers and JDs into the early hours. Would stay again.

Dear guest, Thank you for your review! We are glad that you have felt comfortable in with us and hope to welcome you again soon in our hotel. Best regards Your Hotelteam ibis Berlin City Süd

The Worst Experience in Accor Hotels

トリップアドバイザーの評価 1.0/5

Usman S トリップアドバイザー認証口コミ

I stayed in the hotel on 8 December for one night with my wife, 3 years old son and 2 months infant daughter. Upon check-in we received an upgrade and a welcome drinks voucher being a Platinum member of Accor. I informed the reception that I would like to have a late check-out up to 2 PM because I will be outside at other part of the city for a meeting and might be late in afternoon. The reception agreed to it and told me that Platinum members have free late check-out. I also asked if the hotel honors Accor Ambassadors and the hotel refused that they are a franchise and they do not. The room given to us was Room 54 and it was good and hot as per the weather condition, 0 degrees outside. The beds were comfortable. After check-in and leaving the luggage in the room, I came to the lobby and I was working on my laptop when my wife informed me by phone that the bathroom was having a bad smell and the shower area had a problem, the water does not drain. I checked it and came back to the reception. The manager herself was available at reception and I informed her about the issue. She said she will get it checked. I went back to the lobby to work on my laptop. Despite complaining, the issue was not solved neither we were given any feedback. Next day I could not take a shower before going to work because there was plenty of water from the previous day. I tried to fix the drainage by myself but the water was taking a lot of time to drain. I left the hotel for the meeting. Around 11:45 AM my wife called me and said that the hotel wants her to check-out. I told her that I will send an email to the reception, if they come again tell them that I sent them an email and if they insist, come to the lobby with the luggage but it was difficult for her to come out with the luggage and the infant at same time. My wife had a health issue and it was not possible for her. I did not had local German calls allowed on roaming. I only had an internet SIM for EU. I excused the Deputy GM of the company I had a meeting with and sent the hotel an email. The Deputy GM asked me if there is a problem and I explained her that the hotel wants my wife to check-out now and being a Platinum member the late check-out is possible and I already had it discussed yesterday. She offered me to talk with the hotel directly using her mobile. She dialed the number and phone was on speaker. The phone was answered by the manager herself. I was told by the hotel that the hotel is fully booked but they lied, I checked later and several rooms of all categories were available including the one I stayed. I made a reservation for the same category of the room I am staying in just to show them that they lied and that the hotel is not fully booked. Reservation was late canceled as cancelation was free until 6:00 PM. I returned to the hotel as soon as I can and we checked-in to another Accor hotel. We are staying in Accor hotels since a long time and we never had such issues. In short the said hotel is not caring and the upper management lie to guests. If there is a problem it will not be solved.

Sehr geehrter Usman S., Sie geben sich wirklich Mühe, Ihre Bewertung in möglichst vielen Portalen zu platzieren. Bitte haben Sie Verständnis, dass ich nicht in jedem Portal einzeln antworten kann. Offensichtlich haben wir höchst unterschiedliche Erinnerungen an Ihren Aufenthalt. Ich darf höflichst daran erinnern, dass Sie bei uns keinen Late Check Out erfragt haben. Erst nachdem Sie nicht bis 12 Uhr das Zimmer verlassen haben, haben wir höflich nachgefragt, ob Sie heute abreisen werden oder Ihr Zimmer verlängern möchten. Erst dann hatten Sie einen Late Check Out erfragt, den wir aufgrund unserer Buchungssituation nicht bestätigen konnten, jedoch Ihnen den Late Check Out bis 14 Uhr anboten, welchen Sie dann auch nutzten. Schade, das Sie uns nicht Bescheid gegeben haben, dass Ihre Frau aus gesundheitlichen Problemen, Ihr Gepäck nicht alleine tragen konnte. Selbstverständlich wären wir Ihr dabei behilflich gewesen. Sehr schade ist auch, dass Sie nicht erwähnen, dass Sie einen kostenfreien Parkplatz und auch kostenfreies Frühstück verlangt haben, welches wir nicht bestätigen konnten. Die Verstopfung in Ihrem Duschabfluss, tut uns leid. Uns ist nicht bekannt, das Sie dies bereits am Nachmittag/ Abend an der Rezeption gemeldet haben, falls doch, möchten wir uns dafür entschuldigen, das dies bei uns anscheinend untergegangen ist. Als Sie dies am Morgen mitteilten, haben wir uns sofort darum gekümmert. Eine Mitarbeiterin ist sofort in Ihr Zimmer gekommen und hat das Problem behoben. Sehr geehrter Usman S, bitte haben Sie Verständnis, dass dies eine einmalige und abschließende Antwort auf Ihren Kommentar ist und ich keine weiteren Diskussionen mit Ihnen führen werde. Da Sie nicht nur Tatsachen verdrehen, gänzlich unter den Tisch fallen lassen oder neu erfinden und uns zudem der Lüge bezichtigen, versteht es sich von selbst, dass Sie als Gast in unserem Haus nicht mehr erwünscht sind.

との提携 TripAdvisor

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周辺の他の施設

ベルリンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。