お客さまの声 4.5/5 7,350 件のレビュー
Travel in corona times
BoSweden297415 14/04/2021 トリップアドバイザー認証口コミ
Great stay at the Novotel Mitte as always. Despite all of the challenges due to corona, everyone at the hotel was really good at managing all of the corona restrictions as well as providing a first class service. Thank you for all the help and guidance throughout the visit.
Allan B 02/09/2020 トリップアドバイザー認証口コミ
I have with great pleasure visited Novotel Berlin Mitte several times but this time my saty was very disappoiunting. Low service level - that roome aren't cleaned cannot be due to Corona - it should rather be the opposite , disengaged staff and banalities such as coffee7tea in the rooom was not present.
Great location, good hotel, terrible breakfast management
vnagal 26/02/2020 トリップアドバイザー認証口コミ
Stayed here for 4 nights with family. The hotel is at a great location in central Berlin (closest underground stop is a few hundred meters away). It is close to a lot of historical sites so easy to get around on foot if you like. The hotel has a kids corner which was fantastic as we had a 7 year old. The room was ok, a bit dated but the biggest challenge for me was lack of management. So, 4/4 days, the food at breakfast kept running out with no one watching. People had to remind staff who at times shrugged shoulders or were helpful. The start of the day was ruined every single day as you had to wait for real long or make do with items left over. After the 3rd day, I sent a note to hotel management who till date (abt a week now) haven’t acknowledged which seems to suggest that it is a regular phenomenon. I mentioned at checkout and they said,yes, we just read your email - no remorse though! Took away two stars for poor experience and apathy from management from an otherwise great hotel.
City break with family in Berlin
StefaDakiCaka 10/02/2020 トリップアドバイザー認証口コミ
The hotel is in a great place, almost all museums are in the vicinity, and other attractions are in the streets below. The rooms are beautiful, modern, comfortable (especially the bed). Staff polite and friendly, especially the reception Mrs. Claudia Evgenia and Mr.Ch.Klein. The garage is 19 euros. Nearby is a musical store on four floors, has everything a musician could want.
Novotel Berlin Mitte
PeNor Business - 20/01/2020 トリップアドバイザー認証口コミ
The hotel is well-run and in a very good location, just a few minutes from bus routes and the U2 metro line. Internet very good and easy to use and the freindly staff rounds up a good experience. I can recommend this hotel.