メルキュール ホテル ベルリン テンペルホーフ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,421 件のレビュー

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Hermannstrasse 214-216, Eingang Rollbergstrasse, 12049 ベルリン, ドイツ

説明

ホテルのその他の情報

  • ホテルの客室は 24 m² からご利用いただけます。

  • さまざまな広さの、10のミーティングルームを備えています。

  • 都心への公共交通機関の接続が非常に良好

  • 安全性の高い駐車場

  • すばらしい朝食

当ホテルの客室

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ホテル所在地

メルキュール ホテル ベルリン テンペルホーフ

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 ベルリン
ドイツ

GPS:52.478378, 13.426339

電話番号
ファックス +49 30 62780111

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,421 件のレビュー

トリップアドバイザーの評価  4.0/5  935 件のレビュー

Good hotel, good location

トリップアドバイザーの評価 4.0/5

Claire155 トリップアドバイザー認証口コミ

We've actually been here twice, November 2023 and March-April 2024. Our daughter lives in Berlin so we're now regular visitors. The first time we stayed here, my partner was having to work as he had limited annual leave left, so we booked the high speed wifi which seemed to work fine. We must have had an upgrade since the room was HUGE, a corner room with an odd triange space at the back and a sofa bed (used just as a sofa since there were just two of us). We appreciated the extra space, the desk and the table and comfy chairs. A coffee machine was well used as was the fridge. The second visit was in a smaller room, but still spacious enough. By this time, we had got to know the neighbourhood a bit, good supermarkets to buy essential breakfast tea and local craft beers, etc. Both visits, the rooms were comfortable and clean. Beds very comfortable and the air conditioning/heating was just right. Sufficient storage space for a five day visit. Bar area was big but few patrons, so no atmosphere at all. We just had our free drinks courtesy of the Accor membership. Plenty of decent bars in the neighbourhood. Handy location, U-Bahnhof Boddinstrasse just round the corner. Lots of pleasant walks around Neukölln and local parks.

買い物とUバーンに便利。

お客さまの声 3.5/5

匿名 一人 - 確認済みレビュー すべて

サービスもよく、特に不満はありません。強いて言えば、洗濯物のはビニール袋ぐらいはあって欲しかった。

Dear Mr t., Thank you very much for your lovely compliments and feedback. We are happy to read that you found our location the perfect starting point for your Berlin adventure and hope to welcome you back again in the future. Best wishes from the Mercure team

Great stay

トリップアドバイザーの評価 4.0/5

MandA2024 トリップアドバイザー認証口コミ

Hotel is located in a neighborhood next to the old Tempelhof airport (no longer in use). Many restaurants nearby. Large Rewe supermarket a few minutes' walk away. Parking garage under the hotel. The hotel has a courtyard. The interior of the hotel dates from the late 1990s, but is well maintained. And clean. The staff at check-in is great! Friendly and thoughtful.

Unsure of a further visit

トリップアドバイザーの評価 3.0/5

andrewmX3638BJ Solo travel - トリップアドバイザー認証口コミ

Easy to get to from the airport via Ubhan. Early check-in, which was great. The room was very spacious, bright, very clean and big windows opened to let fresh air in. I was in room 620. The reception and cleaning hotel staff are very efficient and friendly. The gym/fitness facility is a total let down. Total waste of time. Insufficient equipment and really neglected. The breakfast isn't worth the €46 that I was charged for 2 mornings. One gentleman, maybe the restaurant manager, was extremely rude to me on Wednesday morning, basically telling me to hurry up and get out, they were not closing for a further 20 minutes, I wasn't happy at this. Extremely rude and very unprofessional. Will I be back? Unsure is the answer. I liked the room, the area etc, but maybe just a bit too expensive for where it is in Berlin.

Hello, thank you so much for your feedback and for taking your time to write a review about your recent visit to Berlin and your stay with us. Your detailed review really helps us in analysing where things are going good and where they could go a slight bit better. We will follow up on all critical points and hope to be able to welcome you back again in the future. Kind regards from the Mercure team

Terrible Cancellation Policy

トリップアドバイザーの評価 1.0/5

Sarah C トリップアドバイザー認証口コミ

Absolutely no customer service. An issue that could have been dealt with over 1 email on their part was dragged out over a week due to lack of communication or courtesy. They charge 90% of your booking unless you cancel 14 days in advance. They offered me €30 euro back off of €330 booking after being treated with complete disregard. Entirely unhelpful and rude.

Dear Sarah, thank you very much for your review and detailed feedback. We are so sorry we did not meet your expectations. Your feedback assists us greatly to see where things could and should be improved. We hope to welcome you back again in the future. Best wishes from the Mercure team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 905 件のレビュー 8.9/10 ロケーション
  • 1,424 件のレビュー 7.8/10 客室
  • 1,057 件のレビュー 8.9/10 サービス
  • 132 件のレビュー 5/10 インターネット
  • 760 件のレビュー 8.9/10 朝食
  • 607 件のレビュー 7.6/10 清潔さ
  • 265 件のレビュー 5.1/10 雰囲気
  • 206 件のレビュー 4.1/10 設備

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周辺の他の施設

ベルリンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。