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فندق ibis Rotorua 3 نجوم

ملاحظة أراء العملاء 4.0/5 5,258 أراء

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ibis Rotorua
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+ 19 الخدمات

خدمات الفندق الإضافية

You are guaranteed maximum comfort, 24-hour reception and flawless service at unbeatable value backed by our 15 minute satisfaction money-back guarantee.

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 11h00

ادفع

خدمات ومعلومات عملية
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  • الاستعلامات
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 1
  • بارات 1
  • خدمة الغرف
خدمات الأعمال
  • الفاكس:
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موقع الفندق

ibis Rotorua

Lake End
Rangiuru Street
3010 rotorua
نيوزيلندي

الهاتف: +6473463999

الفاكس: (+64)7/3471999

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 11h00

  • INTERCITY :  CITY CENTRE

  • بالطائرة

    HAMILTON عند 80كم / 49.71 ميل - ذهاب وإياب مدفوع

  • بالطائرة

    ROTORUA AIRPORT عند 10كم / 6.21 ميل - ذهاب وإياب مدفوع

نظام تحديد المواقع العالمي (GPS):-38.13171, 176.250317

الإقامات المتوفرة لدينا

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

City View Twin - 2 Double Beds

  • :عدد الأشخاص الأقصى 3
  • :المساحة بدءاً من 22 / 237 sq ft
  • :المناظر إطلالة جانبية على المدينة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

City View King Room

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 22 / 237 sq ft
  • :المناظر إطلالة جانبية على المدينة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Lake View Twin - 2 Double Beds

  • :عدد الأشخاص الأقصى 3
  • :المساحة بدءاً من 22 / 237 sq ft
  • :المناظر إطلالة جانبية على البحيرة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Lake View King Roomالصورة غير التعاقدية

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 22 / 237 sq ft
  • :المناظر إطلالة جانبية على البحيرة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
الغرف

مطاعمنا وباراتنا

I- RESTAURANT

نوع المطبخ: إقليمي

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a burger and pizza menu for lunch an dinner, suitable for any dietary requirement.

القائمة (PDF)
  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -
الغداء

I-BAR

I-Bar boasts a daily happy hour and is ideal for meeting friends, family or colleagues for pre-dinner or late night drinks.

الصورة غير التعاقدية

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد
الغداء

تقييمات نزلائنا لـ ‎
ibis Rotorua‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.0/5

5,258 أراء

tripadvisor

تقييم TripAdvisor 3.5/5

1,391 أراء

Rotorua

ملاحظة Tripadvisor 2.0/5

matthewdkennedy Business - 14/02/2020 تقييم TripAdvisor المعتمد

Rooms are small and if you have a twin room then good luck with that your packed in like sardines. In comparison to the average IBIS hotel it not priced accordingly. Over priced accomodation for what you get.

Dear mathewdavidk, Thank you for taking the time to share your feedback. I was disappointed to see that your experience did not meet your expectations. Please accept my sincere apologies. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Basic rotorua hotel

ملاحظة Tripadvisor 3.0/5

tmag0ye Business - 02/01/2020 تقييم TripAdvisor المعتمد

Quite expensive for a 3 star hotel. The ac is incredibly loud so if you are sensitive to noise when sleeping this would be challenging. Location however is fantastic. Breakfast was also expensive for what it was.

Dear tmag0ye, Thank you for taking the time to share your feedback. We will most definitely look into your concerns about the air con. Sorry for the inconvenience it caused you! We hope to welcome you back to our hotel soon.

Great stay, fantastic service

ملاحظة Tripadvisor 5.0/5

Johnstonelim Family - 01/01/2020 تقييم TripAdvisor المعتمد

Had 2 rooms for my family of 5. Positives: Clean, friendly staff, prompt response to requests for more towels, toiletries. Free use of laundry facilities a plus. Beds and pillows very comfy. Some areas to improve: front desk under staffed at times, takes some queuing. Unusual to have no bottled water provided in rooms. Use of laundry facilities need some regulating....some completed laundry left in machines for a prolong period, stopping others from using. Perhaps clearer instructions to guide users e.g. wait time for each cleaning/drying cycle. On the whole a pleasant stay.

Dear Johnstonelim, Thank you for your wonderful review. It was a pleasure to welcome you to our hotel. Happy to see you enjoyed the service from our friendly staff and also your room. We do appreciate the feedback about the front desk and also the use of the laundry. We will most definitely look into this. We look forward to having you back again!

Rotorua

ملاحظة Tripadvisor 5.0/5

kaateeta Family - 11/12/2019 تقييم TripAdvisor المعتمد

Excellent Room no issues. Had breakfast good selection but didn't have offer of special cooked meal. There were no written information what was been served. Staff to be more proactive. Were given tickets for free drink inside the key wallets whereas at other places we were actually offered drinks on arrival. Didn't realize it was free drink cards till morning. Didn't get to use it. Asked about buffet or any dinner very vague information was told that buffet offered at Novolet no offer for bookings etc

Beautiful Scenery. Comfortable rooms.

ملاحظة Tripadvisor 5.0/5

jasminenur Family - 30/10/2019 تقييم TripAdvisor المعتمد

My family and I really enjoyed our stay at Ibis. Originally it was supposed to be at Novotel. But their rooms were fully booked so we booked Ibis instead. But man. I do not regret that 1 bit lol. Ibis was so comfortable. What was even more nice. Was we could use our room cards to access Novotel Rotorua's pool and gym which was also very nice. The staff were amazing. My daughter really loves milk. And I'm so sorry for asking for more. But the staff were so generous they didn't actually hold back or even say no. Thank you guys very much. Definitely stay at Ibis again. No doubt!

Dear jasminenurz, Thank you for your fantastic review! It is always pleasing to see when guests take full advantage of all the facilities our hotels have to offer. I was especially pleased to see that you received such excellent service from our staff, I will make sure to let them know! We look forward to welcoming you back again soon.

My stay

ملاحظة Tripadvisor 4.0/5

ChristineV2260 Solo travel - 25/09/2019 تقييم TripAdvisor المعتمد

The only reason why I didnt give this hotel a 5 star as the staff and hotel were excellent but they told me to do it online as it was cheaper so I did that but when I went to pay for it on check out they charged me quite abit more then I was quoted online. I showed them my emailed I was quoted and they went with that but why tell me it's cheaper to do it online and then try to charge me more when I go to pay when I'm checking out but other then that I really enjoyed my stay thankyou

Dear ChristineV2260, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. However, I do apologies for the error with your booking. Rest assured corrective action will be taken to ensure incidents like these do not occur again to any of our loyal guests. So sorry for the inconvenience it caused you! We look forward to hosting you again!

Receptionist was excellent and warm wellcome

ملاحظة Tripadvisor 5.0/5

chirayud2017 Family - 20/08/2019 تقييم TripAdvisor المعتمد

Me and my family came to Rotorua which is really nice by itself, receptionist was very nice when we arrive thr at evening 7.00pm,was very polite and gave as a very warm wellcome.we are extremely happy and satisfied.

Dear chirayud2017, Thank you so much for your fantastic 5 star review! I was especially pleased to see that you received such excellent service from our staff, I will make sure to let them know. Come back to visit us again soon!

Rotorua Favourite

ملاحظة Tripadvisor 4.0/5

Helen P Friends getaway - 24/07/2019 تقييم TripAdvisor المعتمد

The Ibis may be functional but we have always been warmly welcomed and well cared for. Our room was clean, the beds comfy (a must) and we had all the essential such as free WiFi, TV, toiletriies etc. The location is fab (right near Eat Street) and the lake for a morning walk. Guests can also use the neighbouring Novotel bar ands restaurant. Don't expect the Ritz but your can reply on a warm welcome and value for money accommodation. I stay here lots and its suits perfectly..

Nice and comfy

ملاحظة Tripadvisor 3.0/5

Beastofnz Family - 14/07/2019 تقييم TripAdvisor المعتمد

Hotel Lobby and bar/restaurant area was very nice. Rooms were small but neat and tidy (some of the items were a little worn like the bathroom basin - but that is wear and tear). The price I paid was fair and included breakfast. The breakfast was okay - again, what you pay. It was a little cold and lacking flavour and no labels in front of anything like the drinks or food items, which I think would be good to do. Overall good value for the costs. Staff need a bit of a perk up as were not over friendly and lacking a little bit of their hospitable skills.

Great hotel with the cheap price.

ملاحظة Tripadvisor 5.0/5

Paradise31723183900 Friends getaway - 03/07/2019 تقييم TripAdvisor المعتمد

I didn’t think I booked on ibis at all. It’s some thing better like Mercure or Novotel. Staffs really nice and kind. I really recommend it. Great deal and value. Located is good not too far from town room is clean and big.

Last minute booking

ملاحظة Tripadvisor 4.0/5

GrandTour54997055630 Solo travel - 24/06/2019 تقييم TripAdvisor المعتمد

Although arranged at the last minute I thought the stay at the Ibis was nice. It had all that I required, incl. the ability to store my mountain bike securely. The only minor downside (although I was staying in my room all the time) was that the main light above the window was not working so there was impromptu mood lighting.

Average hotel in great location

ملاحظة Tripadvisor 3.0/5

Getaway18238646948 Business - 23/06/2019 تقييم TripAdvisor المعتمد

The location is excellent and the hotel has plenty of parking. The room I was given had 3 single beds - not sure why but I didn’t have time to change it as I had to head out and was only staying one night. The shower is ok, the complimentary toiletries are sufficient as is the tea and coffee on offer. The aircon is a bit hot and miss - I struggled to find a happy medium. The room was city view in this case it meant looking straight into Novotel at very short distance so the curtains had to remain firmly shut. Unfortunately the sulphur smell does come through still....

Good 3* hotel, pity about the price gouging!

ملاحظة Tripadvisor 4.0/5

Stay07452427101 Business - 20/05/2019 تقييم TripAdvisor المعتمد

Over $300/night for a middle of the road, 3.5* (max) hotel booked 4 months in advance leaves a bad taste in your mouth. Appreciate Rotorua was very busy and hotels use dynamic pricing to increase yield but there is yield management and gouging and this feels like the later. The following week the same room would cost you $115. To add insult to injury, I spoke to people booking 2 weeks prior who had paid around the $200/night mark. I won't be using Ibis again, Perhaps NZ properties should suggest a more considered pricing strategy to their French owners!?

Mrs Maria Ahmad

ملاحظة Tripadvisor 3.0/5

Bachick Bin A Family - 28/04/2019 تقييم TripAdvisor المعتمد

-a) The location of the hotel has a lovely view however the entrance to hotel and reception areas are rather dark, perhaps these areas could be brightened up. b) The rooms are spacious and neat however if more storage space could be provided for clothing would be appreciated. c) This is a personal preference but Moccona or Nescafe coffee would be my choice of coffee. d) I am an Accor network member (silver status) and have elected to stay with Accor network hotels; we missed the bowl of fruits in our room in appreciate for our loyalty. Perhaps this was overlooked.

Dear Bachick Bin A, Thank you for taking the time to tell us about your experience at the Ibis Rotorua Lakeside. All comments, both good and bad, allow us to review our product and services. I have taken all your feedback on board and will share it with the team to look into the areas we could have done better. I want you to know how much we appreciate your visit to the hotel, and how much we value you as a guest. Please get in touch with me when you plan your next visit so that we can take good care of you.

Ok stay

ملاحظة Tripadvisor 3.0/5

Navigate23191285456 Couples - 27/04/2019 تقييم TripAdvisor المعتمد

tea and coffee were not replenished, would be great if the hotel offers better breakfast quality. receptionists were not friendly nor efficient, we asked about foreign exchange rate and it turned out to be AUD having much less value than NZD, 500 AUD to buy 450 NZD which was ridiculous when compared to market rate. Your hotel should focus on the principle of customer retention a bit more than trying to make more money every avenues.

Dear Navigate23191285456, Thank you for taking the time to share your feedback. However, I was disappointed to read that your experience did not meet your expectations. Please accept my sincere apologies. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

A good service hotel with a reduced staff

ملاحظة Tripadvisor 4.0/5

FelixOliveira Solo travel - 27/04/2019 تقييم TripAdvisor المعتمد

The hotel has a great location, easy to go out exploring the city and area around. The room is small but good for the IBIS standard. Despite the reduced staff, the service is friendly, polite and helpful (special thanks for the Staff).

Dear FelixOliveira, Thank you for taking the time to share your feedback. Happy to see you enjoyed our great location and also the service from our staff! We hope to welcome you back to our hotel very soon!

Sadly disappointing

ملاحظة Tripadvisor 2.0/5

Ben and Cathy L Couples - 23/04/2019 تقييم TripAdvisor المعتمد

When we arrived to check in after 2pm our room wasn’t ready. No apologies or offer of a cup of tea after our long drive. No mention of when breakfast was or where. When we finally got our room key we had ordered a king room but only got a double. I would have gone back to reception to mention this but it was just so busy it wasn’t worth the effort. Breakfast was nice although nothing was labelled so it was rather hit and miss what you were eating or drinking. Knowing what the juices and yoghurts were would have been nice. No tea bags or napkins so had to ask for them. Sadly disappointing after our wonderful stay at the Ibis in auckland a few weeks ago.

Dear Ben and Cathy L, Thank you for taking the time to review our property. I am so sorry to hear that your room wasn't ready on time and also for your experience in the restaurant. Please know that this feedback will be shared with the team to discuss and improve. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

So Sad

ملاحظة Tripadvisor 3.0/5

John S Solo travel - 02/04/2019 تقييم TripAdvisor المعتمد

I have stayed at the Ibis Rotorua many times over the years and it has been sad to see its gradual decline over this time. The staff were great so no problems here, the room was as expected for an Ibis. It was clean and well maintained. So where is the decline, it is in the food and beverage area. Years ago there use to be a nice bar area and outside seating where you could enjoy a pre dinner drink, now gone. The Ibis us to serve good dinners but now this has been reduced to burgers and pizzas. In hope of something better I went next door to the Novotel. Same story here, gone is the restaurant a la carte menu, its now buffet or nothing. The only area that is a reflection of better times is Clarks Bar, still comfortable seating around a central fire. Breakfast at the Ibis was OK but it would have been better to have the tables laid up, it felt too much as a factory canteen. I hope the management can pull these hotels back from the brink before they turn into a couple of backpackers.

Dear John S, Thank you for providing a review of our hotel. Happy to see that you liked your room and also the service from our staff. I am sorry to hear your feedback about the restaurants though. I assure you that this matter has already been taken into account and was forwarded to the appropriate department to consider for enhancement. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future.

Hot stay

ملاحظة Tripadvisor 4.0/5

Maps65904972394 Solo travel - 31/01/2019 تقييم TripAdvisor المعتمد

Really glad that the air conditioning worked extremely well as it was extremely hot outside and so nice to walk into a cool room. Really disappointing that the internet didn't work as well - apparently it doesn't work that well when there are lots of other people around, which unfortunately you get in a busy hotel.

Thank you for your lovely review of our hotel. I am so happy to see you enjoyed your stay here with us, even though it was so hot. Sorry to hear about the slow Wi Fi, I have asked our maintenance team to look into this as soon as possible. We do hope to welcome you back to stay again on your next visit to Rotorua.

Ibis and Novotel are connected

ملاحظة Tripadvisor 5.0/5

PPSYD Couples - 27/01/2019 تقييم TripAdvisor المعتمد

Bucket list location, we wanted to see Geothermal action and Spa Indulgence - tick, tick. The Ibis is excellent value, with access to the Novotel facilities, makes it even more value for money. Hint: check the card on the air-con slot. Being Gold membets, our complimentary drinks were had at the Novotel Bar. Make sure you indulge in the Buffett at the Novotel restaurant, the seafood selection and grill centre is amazing. I had personally cooked Venison both nights :). When staying a must do is the Polynesian spa. Also a visit to Hells gate geothermal Park is a must do activity. Walk around the lake in the evening especially, during a full moon is another special memory of the visit to Rotorua.

Dear PPSYD, Thank you so much for your 5 star review and for recommending us to other travelers! Great to see you enjoyed our awesome location. Come back to visit us soon!

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