Novotel Suites Geneve Aeroport 4성

고객 평점 (ALL 평가) 4.6/5 848 리뷰

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Avenue Louis Casaï 30, COINTRIN, 1216 GENEVA, 스위스

호텔설명

호텔 추가 정보

  • Modern, spacious, comfortable Superior, Family & Exec. Suites, 323 sq.ft..

  • Option of transforming the suites into meeting rooms

  • A fitness center with 24/7 access.

  • International restaurant, bar, private garden with shaded terrace

  • Close to the Balexert shopping mall and the center of Geneva

숙박

호텔 위치

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30, COINTRIN
1216 GENEVA
스위스

GPS:46.221112, 6.112778

전화
팩스 +41 22 710 46 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  848 리뷰

TripAdvisor 평가  4.1/5  885 리뷰

Family suites close to the airport

트립어드바이저 평점 4.0/5

expateurotraveler 가족 - TripAdvisor 인증 리뷰

This Novotel property is convenient to the big shopping mall and to the Geneva airport. We stayed in one of the rooms for one night during a short weekend trip. The room was fine for our family of four for one night. It felt clean enough and there were some soft drinks that we could have access to. The room and building is definitely from another time period, but you can see that the hotel chain has tried to upgrade some of the amenities. For example, Rituals soaps and lotions are provided, which makes the experience of staying there feel a tiny bit nicer. The breakfast was fine, and nice that it’s included in the room price. There is a nifty pancake machine that the kids were really into. If you need a family room close to the airport, I could recommend this Novotel property.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you enjoyed the convenience of our family suites, the proximity to the Balexert shopping mall and Geneva airport, the cleanliness of our rooms, and the complimentary soft drinks provided. It is great that the upgrade of our amenities added a nicer touch to your stay. We are also pleased that you and your children appreciated the breakfast offerings, especially the nifty pancake machine that caught the kids' attention. We are hoping to welcome you back in the future. All the best. Lise DESBIEZ, General Manager

Does the job - but not that close to the airport

트립어드바이저 평점 4.0/5

NicksJ_14 가족 - TripAdvisor 인증 리뷰

Nice hotel, well appointed, decent breakfast - we are up to get our money’s worth. It’s not that close to the airport - 5-10 minutes in a taxi; there didn’t seem to be a shuttle bus and the regular bus is only every 20 minutes or so. My one complaint - I was emailed to ask about bed configuration; I replied; my request was ignored / not carried out. The night porter was super and got it sorted out but why ask at all?!?

Dear Guest, Thank you for taking the time to review your stay. We are pleased that you found our hotel well-appointed and enjoyed our breakfast offerings. Our team strives to ensure every guest has a pleasant stay, and it is gratifying to hear that we have succeeded in this regard. However, we apologize for the inconvenience you experienced regarding the distance from the airport and the absence of a shuttle service. We are located just 7 minutes from the airport by bus, and we understand that the waiting time for public transport can sometimes be a concern. We regret that the bed configuration was not as you had requested and acknowledge the inconvenience this caused you upon arrival. Our night team was glad to resolve the matter, and we will ensure better communication in the future to prevent such oversights. Nonetheless, we are delighted that our staff left a positive impression on you, particularly the night porter who was able to assist in sorting out the bed configuration issue promptly. Our priority is attentive service, and your kind words are much appreciated. Furthermore, our location across from the Balexert shopping center and proximity to public transport which allows easy access to the city center, are aspects of our hotel that many guests find convenient. We are hoping to welcome you back in the future. All the best. Lise DESBIEZ, General Manager

위치 좋아요

고객 평점 5.0/5

Sungkwon 가족 - 전체(All) 통지 확인

공항에서 가깝고 주변에 큰 쇼핑몰과 마트가 있어서 편했어요.

고객님의 솔직한 리뷰에 대해 감사드리며, 저희가 더 나은 서비스를 제공할 수 있도록 노력하겠습니다. 저희 호텔에서 긍정적인 경험을 하셨다니 깊은 보람을 느낍니다. 공항과 가까운 위치와 주변에 큰 쇼핑몰이 있어 편리하게 이용하셨다는 점을 매우 기쁘게 생각합니다. 저희 호텔은 편안한 숙박을 제공하기 위해 최선을 다하고 있습니다. 소중한 의견 감사드리며, 부디 Cointrin 에서 편안한 여행 되셨길 바랍니다. 다음에 기회가 된다면 저희 호텔을 다시 한 번 찾아주세요. 감사합니다. Lise DESBIEZ, General Manager

Staff needs training

트립어드바이저 평점 2.0/5

Fernando C 가족 - TripAdvisor 인증 리뷰

Part of my stay at Novotel Suites Geneve Aeroport has been payed by points. In the checkin procedure the clerk charged me the amount of the used points in Swiss Francs. The reservation explicitly showed that the points were used. The hotel is in fact not close to the airport and there is no hotel shuttle to the terminals.

Dear Sir, Thank you for taking the time to share your review. We are sorry to hear about the confusion during your check-in procedure and the inconvenience it has caused. Our intention is to provide a smooth and accurate billing process, and it is apparent that we did not succeed on this occasion. We will review this matter to prevent such occurrences in the future. We understand your disappointment about the distance to the airport and the absence of a shuttle service. While our hotel is conveniently located a short bus ride away and we offer free public transport tickets, we recognize that the expectations for proximity can vary. We apologize for any inconvenience this may have caused. Moreover, we appreciate your comments as they guide us in refining our services. We aim to ensure that all details about our hotel's location and facilities are clearly communicated to our guests to enhance their experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Lise DESBIEZ, General Manager

Nice stay, great location

트립어드바이저 평점 4.0/5

shefali_saxena TripAdvisor 인증 리뷰

We got a very VFM deal in super-expensive Geneva via Accor Website. The suite is smallish, can fit a family of 2 adults and 2 small kids. There was daily housekeeping and the front-desk are very polite and efficient. Location is great, just across Balexert mall with lots of food options. The toilet is separated from the bath and a very tiny claustrophobic space, thats the only issue we found.

Dear Mr Saxena, Thank you for sharing your experience with us. We are delighted that you found our hotel to be a value for money option and that our daily housekeeping met your standards. The efficiency and politeness of our front-desk team are aspects we take great pride in, and we are pleased that it contributed positively to your stay. However, we understand that the suite's toilet space was not to your satisfaction, and we apologize for any discomfort this may have caused. Our goal is to provide a comfortable experience for all our guests, and we take your feedback seriously. Finally, it is great to hear that you loved the convenience of our location, situated just across from the Balexert mall with numerous dining options, and a short distance from Geneva Airport with easy access to public transport. We hope we will have the opportunity to see you again in the future. Best regards, Jonathan, Assistant manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 712 리뷰 9/10 위치
  • 752 리뷰 8.5/10 객실
  • 640 리뷰 8.6/10 서비스
  • 15 리뷰 7/10 인터넷 가격
  • 313 리뷰 7.4/10 조식
  • 287 리뷰 9.1/10 청결도
  • 12 리뷰 3.3/10 웰니스 센터

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