ibis Geneve Centre Gare 3성

고객 평점 (ALL 평가) 4.1/5 526 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Geneve Centre Gare - Image 1
ibis Geneve Centre Gare - Image 2
ibis Geneve Centre Gare - Image 3
ibis Geneve Centre Gare - Image 4
10, rue Voltaire, 1201 GENEVA, Switzerland

호텔설명

호텔 추가 정보

  • 5 mins' walk from Cornavin station (1 tram station), city center and lake.

  • Public transport card provided on arrival and valid for the entire stay.

  • 24-hour Snack Service and Bar. Wide range of dishes (meat, fish, pasta).

  • Free WiFi at the hotel. Code valid for 7 days with connection to 3 devices

  • Co-working spaces in our renovated lobby. Table with outlets available.

숙박

호텔 위치

ibis Geneve Centre Gare

10, rue Voltaire
1201 GENEVA
Switzerland

GPS:46.207651, 6.138269

전화
팩스 +41 22 338 20 30

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 100% 금연 호텔
호텔 인근
  • 주차장

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  526 리뷰

TripAdvisor 평가  3.5/5  678 리뷰

Not up to Ibis Standards

트립어드바이저 평점 2.0/5

travellerMelbourne TripAdvisor 인증 리뷰

Knowing Switzerland is an expensive place to visit I guess we expected more from the Ibis Brand on staying at the Ibis Centra Gare Geneva. The location is ok, it is on the opposite side of the railway tracks to most other hotels and city centre, but only just, the railway viaduct runs behind the hotel and less than ten-minute walk to the main station. The hotel room was tiny, the smallest hotel on our trip, not much bigger than a standard overnight ferry cabin. The bathroom felt like the size an aircraft toilet. The bed was comfortable, and room was warm which was good as it was 1 degree outside. The only power sockets in the room was an odd power strip hardwired into a desk under the window, this also had a couple of USB points on it. We only paid for one breakfast on our last morning luckily, This “buffet” breakfast for $33 AUD each was the worst hotel breakfast we have ever had. On arrival in the breakfast room there was no, cereal bowls, no plates, no orange juice, no bread for toast. Rather sad looking congealed scrambled eggs. The coffee mug was cracked, when bowls did turn up from the kitchen they were chipped, and no matter how many times I tried to get cold milk from the machine it was always heated milk, not very nice on cornflakes. The staff seemed to bicker with each other constantly. Having stayed in an Ibis hotel earlier on the same trip I expected more from this hotel, and I feel Ibis should examine the use of the Ibis name on this property.

Excellent mini break hotel

트립어드바이저 평점 5.0/5

ldgp14 Couples - TripAdvisor 인증 리뷰

We stayed at the ibis Geneva Centre Gare for 2 nights, it was situated just a few minutes walk from the Central Station as the name suggests and within easy reach of Lake Geneva. Included in the room price you get the Geneva travel pass so getting to and from the hotel and around the city is easy. The room was clean and comfortable and the staff were all friendly, I think this is an excellent option for a mini break.

Dear ldgp14, Thank you for sharing your positive experience at ibis Genève Centre Gare. We are delighted to hear that you found our hotel conveniently located near the Central Station and Lake Geneva. Providing a clean and comfortable room, along with friendly staff, is always our priority. We are glad you enjoyed the complimentary Geneva travel pass, making it easy for you to explore the city. We appreciate your kind words and hope to welcome you back for another mini break soon. Best regards, Ben slimane Chaouki Front office Manager Ibis Genève Centre Gare

Quick stop and helpful staff!

트립어드바이저 평점 4.0/5

ReshmaAzizKhan 비즈니스 - TripAdvisor 인증 리뷰

Fairly convenient and close to the train station. The lovely lady staffing the reception desk at night was really kind and helpful! She took a lot of effort to personally find a laundromat for me and came up to my room to tell me where it was! The room was quite small but clean and manageable. I also loved the mini tuck shop!

Thank you for taking the time to share your experience at ibis Genève Centre Gare, ReshmaAzizKhan. We are delighted to hear that our location near the train station was convenient for your stay. It's wonderful to know that our staff, especially the lady at the reception desk, provided helpful assistance during your visit. We appreciate your kind words about the cleanliness of our rooms. We're glad you enjoyed the convenience of our mini tuck shop as well. Your feedback is truly valuable to us, and we hope to welcome you back in the future. Best regards, Ben Slimane Chaouki Front office Manager ibis Genève Centre Gare.

Terrible smell and rude, unhelpful staff

트립어드바이저 평점 1.0/5

SfromLondon1 TripAdvisor 인증 리뷰

Really bad smell in the room - when we raised it with staff they were dismissive and put the onus on us to deal with the problem. Apparently it was our fault for not coming down early enough to talk to them even though we told them we had an early booking for a coach that we couldn’t miss. On more than one occasion with more than one staff member, we were dismissed and spoken in an extremely rude and sarcastic tone. The smell was really bad that it made us feel sick. It was obvious that staff were talking and sniggering about us whilst we were there. We raised concerns with the manager before leaving who said he was sorry and that he would be open to offering a refund however when trying to chase this after we left we seem to receive no response. Absolutely terrible service - the only good thing is the location but there are other hotels in the area which I’m sure have more friendly and helpful staff who will actually make you feel welcome.

Dear SfromLondon1, Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had during your stay at ibis Genève Centre Gare. We understand that encountering a bad smell in your room can be very discomforting and we regret that our staff did not handle the situation with the level of professionalism and empathy that we strive for. We deeply apologize for any dismissive or rude behavior you encountered from our team members. This is not the standard we hold ourselves to, and we will address this issue with our staff to ensure it does not happen again in the future. Your feedback is greatly appreciated, and we will use it to improve our service quality. Regarding the lack of response after your departure, we apologize for any inconvenience caused. We will investigate this matter further to understand what happened and to ensure that such a communication breakdown does not occur again. We value your feedback and will take it into account as we continuously strive to enhance our guests' experience. We hope that you will consider giving us another chance in the future to provide you with the exceptional service that you deserve. Warm regards, Ben Slimane Chaouki Front office Manager ibis Genève Centre Gare

Great location and ataff

트립어드바이저 평점 4.0/5

187stuartm Couples - TripAdvisor 인증 리뷰

Great example of an Ibis hotel. Within easy walking distance of the train station. Some nice good value places to eat very close by as well. Staff were very friendly and helpful. All in all a pleasant stay. Would happily stay here again in the future.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 550 리뷰 8.9/10 위치
  • 572 리뷰 5.4/10 객실
  • 494 리뷰 8.7/10 서비스
  • 17 리뷰 6.2/10 인터넷 가격
  • 320 리뷰 4.2/10 안락함
  • 246 리뷰 6.9/10 청결도
  • 192 리뷰 6.2/10 조식
  • 158 리뷰 4.9/10 가격 대비 가치

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